Maintenance and Service Guide
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... express warranty statements accompanying such products and services. The information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Intel, Celeron, and Pentium are U.S. Nothing herein should be liable for HP products and services are set forth in the United States...
... express warranty statements accompanying such products and services. The information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Intel, Celeron, and Pentium are U.S. Nothing herein should be liable for HP products and services are set forth in the United States...
Maintenance and Service Guide
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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...18. Removing the Audio PCA ...2-39 Figure 2-26. AMD CPU Module Release 2-47 Figure 2-30. Bottom View...1-10 Figure 1-4. Resetting the Notebook ...1-17 Figure 1-8. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Back View ...1-9 Figure 1-3. Back View ...1-12 Figure 1-6. Replaceable... Speaker Assembly 2-15 Figure 2-12. Removing the Top Case...2-31 Figure 2-22. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Hard Disk Drive 2-9 Figure 2-8. Disconnecting the Speaker Cable 2-14 Figure 2-11. Removing the Top Case Screws 2-29 ...
...18. Removing the Audio PCA ...2-39 Figure 2-26. AMD CPU Module Release 2-47 Figure 2-30. Bottom View...1-10 Figure 1-4. Resetting the Notebook ...1-17 Figure 1-8. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Back View ...1-9 Figure 1-3. Back View ...1-12 Figure 1-6. Replaceable... Speaker Assembly 2-15 Figure 2-12. Removing the Top Case...2-31 Figure 2-22. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Hard Disk Drive 2-9 Figure 2-8. Disconnecting the Speaker Cable 2-14 Figure 2-11. Removing the Top Case Screws 2-29 ...
Maintenance and Service Guide
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... ...2-2 Table 2-3. BIOS Setup Menus and Parameters 3-28 Table 4-1. Removing a PCMCIA Door 2-60 Figure 2-38. Troubleshooting Suggestions...3-8 Table 3-4. LCD Guidelines ...5-4 Service Manual v Disconnecting the Motherboard Cables 2-54 Figure 2-37. Main Status Lights (front of notebook 1-15 Table 1-4. Sycard PCCtest Commands ...3-26 Table 3-7. Replacing the Antennas...2-60 Figure 2-37. Boot-Block Jumper...2-62 Figure 3-1. Activating...
... ...2-2 Table 2-3. BIOS Setup Menus and Parameters 3-28 Table 4-1. Removing a PCMCIA Door 2-60 Figure 2-38. Troubleshooting Suggestions...3-8 Table 3-4. LCD Guidelines ...5-4 Service Manual v Disconnecting the Motherboard Cables 2-54 Figure 2-37. Main Status Lights (front of notebook 1-15 Table 1-4. Sycard PCCtest Commands ...3-26 Table 3-7. Replacing the Antennas...2-60 Figure 2-37. Boot-Block Jumper...2-62 Figure 3-1. Activating...
Maintenance and Service Guide
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... equipment available. Source HP Notebook Web site Address or Number http://www.hp.com/notebooks Comments Compaq Notebook Web site HP Business Support Web site HP Asia Pacific Channel Support Centre for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v...
... equipment available. Source HP Notebook Web site Address or Number http://www.hp.com/notebooks Comments Compaq Notebook Web site HP Business Support Web site HP Asia Pacific Channel Support Centre for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v...
Maintenance and Service Guide
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1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM ... Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product...
1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM ... Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product...
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...66-, and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB...16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ...
...66-, and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB...16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ...
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...) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53...
...) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53...
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...1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M...GHz) Up to 512 MB SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch...
...1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M...GHz) Up to 512 MB SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch...
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...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron ...
...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron ...
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HP Compaq nx9000 Processor AMD Athlon (1.8- or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At .... At least 256 MB SDRAM preinstalled. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules... MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
HP Compaq nx9000 Processor AMD Athlon (1.8- or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At .... At least 256 MB SDRAM preinstalled. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules... MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
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..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
Maintenance and Service Guide
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... mode, hard disk activity, and battery 7. Battery 11. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. Power button, turns the notebook on -off 5. Infrared port* 9. Touch pad, scroll pad, Select...PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Wireless on certain models 1-8 Product Information Service Manual One-touch buttons 3. For an exploded view of the notebook, see page 4-2. Figure 1-1. Microphone option (not available) 8.
... mode, hard disk activity, and battery 7. Battery 11. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. Power button, turns the notebook on -off 5. Infrared port* 9. Touch pad, scroll pad, Select...PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Wireless on certain models 1-8 Product Information Service Manual One-touch buttons 3. For an exploded view of the notebook, see page 4-2. Figure 1-1. Microphone option (not available) 8.
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... (headphones) 25. LAN port* 16. Figure 1-2. Floppy drive* * on certain models Service Manual Product Information 1-9 S-Video port* 17. Audio mute button and audio mute light* 27. AC adapter jack 14. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except...
... (headphones) 25. LAN port* 16. Figure 1-2. Floppy drive* * on certain models Service Manual Product Information 1-9 S-Video port* 17. Audio mute button and audio mute light* 27. AC adapter jack 14. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except...
Maintenance and Service Guide
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...button and audio mute light* 10. CD-ROM, DVD, or other drive 14. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. One-touch buttons 3. Power button, turns the notebook on -off 5. Universal Serial Bus (USB) port * on -off button 6. Figure 1-4. ...and off button and indicator light* 9. Audio jacks (left to right): external microphone and audio out (headphones) 13. Battery 11. Notebook open/close latch 2. Volume controls* 12. Touch pad, scroll pad, Select buttons, plus on certain models Service Manual Product Information 1-11
...button and audio mute light* 10. CD-ROM, DVD, or other drive 14. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. One-touch buttons 3. Power button, turns the notebook on -off 5. Universal Serial Bus (USB) port * on -off button 6. Figure 1-4. ...and off button and indicator light* 9. Audio jacks (left to right): external microphone and audio out (headphones) 13. Battery 11. Notebook open/close latch 2. Volume controls* 12. Touch pad, scroll pad, Select buttons, plus on certain models Service Manual Product Information 1-11
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S-Video port* 22. Figure 1-5. External keyboard/mouse port 19. Floppy drive* * on certain models 1-12 Product Information Service Manual Two universal Serial Bus (USB) ports 17. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. LAN port* 18. Modem port* 24. PCMCIA card and CardBus slot and button 26. External monitor port 21. AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
S-Video port* 22. Figure 1-5. External keyboard/mouse port 19. Floppy drive* * on certain models 1-12 Product Information Service Manual Two universal Serial Bus (USB) ports 17. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. LAN port* 18. Modem port* 24. PCMCIA card and CardBus slot and button 26. External monitor port 21. AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
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...-up time. Activating Power Modes Power mode To enter this mode On Power mode status light is on power considerations, types of the notebook's operation. Power mode status light is off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- select Start ... manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Operation This section gives an overview of active connections, and start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual
...-up time. Activating Power Modes Power mode To enter this mode On Power mode status light is on power considerations, types of the notebook's operation. Power mode status light is off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- select Start ... manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Operation This section gives an overview of active connections, and start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual
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...AC adapter is off ). Off: notebook is not connected. Battery status Green: The AC adapter is connected and the battery is active (Fn+F8). Keypad Lock The embedded keypad is fully charged. Service Manual Product Information 1-15 Blinking: notebook is accessing the hard disk drive.... Hard disk drive activity On: notebook is in Hibernation mode. Table 1-3. Keyboard Status Lights Meaning Caps Lock Caps ...
...AC adapter is off ). Off: notebook is not connected. Battery status Green: The AC adapter is connected and the battery is active (Fn+F8). Keypad Lock The embedded keypad is fully charged. Service Manual Product Information 1-15 Blinking: notebook is accessing the hard disk drive.... Hard disk drive activity On: notebook is in Hibernation mode. Table 1-3. Keyboard Status Lights Meaning Caps Lock Caps ...
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... the built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual To use a hot key, press and hold Fn, press the appropriate second key, then release both . Enters Hibernation mode Toggles Scroll Lock on both keys...
... the built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual To use a hot key, press and hold Fn, press the appropriate second key, then release both . Enters Hibernation mode Toggles Scroll Lock on both keys...
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Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Service Manual Product Information 1-17 Figure 1-7. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. If the... Restart. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Press the power ...
Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Service Manual Product Information 1-17 Figure 1-7. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. If the... Restart. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Press the power ...