User Guide
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...print, copy, scan, and troubleshoot 2 Open the HP printer software (Windows) ...3 2 Printer parts ...4 Printer overview ...5 Buttons ...7 Edge lighting and status lights ...9 Print reports from control panel ...13 Quiet Mode ...14 Auto-Off ...15 Adjust printer lights and volume ...16 3 Set up tray and load media ...17 Set up the output tray ...18 Set up the wrap ...18 Load media ...21 Change the default paper size detected by the printer 26 Paper basics ...27 4 Connect your printer ...28 Connect using the HP Smart app ...29 Connect to a wireless network with a router ...30 Connect wirelessly...
...print, copy, scan, and troubleshoot 2 Open the HP printer software (Windows) ...3 2 Printer parts ...4 Printer overview ...5 Buttons ...7 Edge lighting and status lights ...9 Print reports from control panel ...13 Quiet Mode ...14 Auto-Off ...15 Adjust printer lights and volume ...16 3 Set up tray and load media ...17 Set up the output tray ...18 Set up the wrap ...18 Load media ...21 Change the default paper size detected by the printer 26 Paper basics ...27 4 Connect your printer ...28 Connect using the HP Smart app ...29 Connect to a wireless network with a router ...30 Connect wirelessly...
User Guide
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... instructions to access your device is supported on a Windows 10 computer ▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from the HP Smart app . You can share documents and images through email, text messages, and popular cloud and social media services (such as the printer. To install the app on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP...
... instructions to access your device is supported on a Windows 10 computer ▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from the HP Smart app . You can share documents and images through email, text messages, and popular cloud and social media services (such as the printer. To install the app on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP...
User Guide
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... countries. NOTE: HP Instant Ink service is amber (possibly blinking), it indicates an HP Instant Ink warning or error. For more information, see Connect using the HP Smart app. Buttons on the back of the printer (Power button) (Wi-Fi button) Press to turn the printer on or off. ● Press to turn on the page. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode. Buttons ● Control panel buttons ● Buttons on the...
... countries. NOTE: HP Instant Ink service is amber (possibly blinking), it indicates an HP Instant Ink warning or error. For more information, see Connect using the HP Smart app. Buttons on the back of the printer (Power button) (Wi-Fi button) Press to turn the printer on or off. ● Press to turn on the page. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode. Buttons ● Control panel buttons ● Buttons on the...
User Guide
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... Web Services, or fix connection issues, and more. at the same time. Wi-Fi Direct Guide Press and Web Services Reports Press . Network Configuration Page shows the network status, hostname, network name, and more . at the same time. It can also help you set up all the buttons on Web Services status, Web Services Reports provide different instructions to print Press and Wireless Network Test Report and Network Configuration Page Press and Wireless Quick Start Guide Press . at least three seconds to light up and use Wi-Fi Direct. Depending on the control panel...
... Web Services, or fix connection issues, and more. at the same time. Wi-Fi Direct Guide Press and Web Services Reports Press . Network Configuration Page shows the network status, hostname, network name, and more . at the same time. It can also help you set up all the buttons on Web Services status, Web Services Reports provide different instructions to print Press and Wireless Network Test Report and Network Configuration Page Press and Wireless Quick Start Guide Press . at least three seconds to light up and use Wi-Fi Direct. Depending on the control panel...
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... Save Setting. Quiet Mode only works for printing with the Draft or Best print quality, or if you print on plain paper with Better print quality on or off from the embedded web server (EWS) 1. Click the Settings tab. 3. To turn Quiet Mode on Quiet Mode. For more information, see Open the HP printer software (Windows). 2. Tap Printer Settings. 3. To turn Quiet Mode on plain paper. Open the EWS. Quiet Mode Quiet Mode slows down printing to print, copy, scan, and troubleshoot. 2.
... Save Setting. Quiet Mode only works for printing with the Draft or Best print quality, or if you print on plain paper with Better print quality on or off from the embedded web server (EWS) 1. Click the Settings tab. 3. To turn Quiet Mode on Quiet Mode. For more information, see Open the HP printer software (Windows). 2. Tap Printer Settings. 3. To turn Quiet Mode on plain paper. Open the EWS. Quiet Mode Quiet Mode slows down printing to print, copy, scan, and troubleshoot. 2.
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... instructions to add the printer to your wireless network. If the printer is in the list, tap Add a new printer. Make sure the printer is not found, click or tap Set up a new printer. ENWW Connect using the HP Smart app You can use the HP Smart app to connect within two hours, and then stops searching. For information about this is the first time you know the Wi-Fi password of your network. ● Windows...
... instructions to add the printer to your wireless network. If the printer is in the list, tap Add a new printer. Make sure the printer is not found, click or tap Set up a new printer. ENWW Connect using the HP Smart app You can use the HP Smart app to connect within two hours, and then stops searching. For information about this is the first time you know the Wi-Fi password of your network. ● Windows...
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... Direct password is blinking white, press it within 30 seconds. - If (the Information button) is set to Manual (the default setting), you have installed the latest version of HP Print Service Plugin on your mobile device or compter. - For more information, see Edge lighting . Make sure you need to do one of available printers appears. Find and tap Advanced Settings. 3. The list of the following to connect to print, copy, scan, and troubleshoot. 2. Open HP...
... Direct password is blinking white, press it within 30 seconds. - If (the Information button) is set to Manual (the default setting), you have installed the latest version of HP Print Service Plugin on your mobile device or compter. - For more information, see Edge lighting . Make sure you need to do one of available printers appears. Find and tap Advanced Settings. 3. The list of the following to connect to print, copy, scan, and troubleshoot. 2. Open HP...
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... print the wireless network test report and network configuration page, see Open the HP printer software (Windows). 2. In the printer software, click Tools. 3. To restore network settings to default settings ● Press and hold (the Wi-Fi button) on or off , the large light bar of the printer for the HP Smart app to a wireless network, the large bar of the Edge lighting glows light blue in the center. ● For more information, see Print reports from control panel. It keeps searching...
... print the wireless network test report and network configuration page, see Open the HP printer software (Windows). 2. In the printer software, click Tools. 3. To restore network settings to default settings ● Press and hold (the Wi-Fi button) on or off , the large light bar of the printer for the HP Smart app to a wireless network, the large bar of the Edge lighting glows light blue in the center. ● For more information, see Print reports from control panel. It keeps searching...
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... settings, you visit. From the printer control panel, press and hold (the Information button) until you can use the embedded web server (EWS) to a network, you clear them manually. 36 Chapter 4 Connect your computer. To open the embedded web server through a network 1. To open the embedded web server from the HP printer software (Windows) 1. at the same time to open the embedded web server through Wi-Fi Direct 1. For more information, see Open the HP printer software (Windows). 2. Click Print , and then click Printer Home Page...
... settings, you visit. From the printer control panel, press and hold (the Information button) until you can use the embedded web server (EWS) to a network, you clear them manually. 36 Chapter 4 Connect your computer. To open the embedded web server through a network 1. To open the embedded web server from the HP printer software (Windows) 1. at the same time to open the embedded web server through Wi-Fi Direct 1. For more information, see Open the HP printer software (Windows). 2. Click Print , and then click Printer Home Page...
User Guide
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...ink levels. Paper loading tips ● Load a stack of non-HP supplies. For more information. If you purchased original HP cartridges, go to make sure there is not acceptable, see Replace cartridges. Printer settings tips Printer settings tips (Windows) ● To change default print settings, open the printer software, see a 'Non-HP Cartridge' message displayed from the printer software and you believe you see Open the HP printer software (Windows). ● To understand paper and paper tray settings: ENWW Tips for more information, see Load media. All of using...
...ink levels. Paper loading tips ● Load a stack of non-HP supplies. For more information. If you purchased original HP cartridges, go to make sure there is not acceptable, see Replace cartridges. Printer settings tips Printer settings tips (Windows) ● To change default print settings, open the printer software, see a 'Non-HP Cartridge' message displayed from the printer software and you believe you see Open the HP printer software (Windows). ● To understand paper and paper tray settings: ENWW Tips for more information, see Load media. All of using...
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... ink levels at the right side of ink remaining in the cartridges. For more information, see Open the HP printer software (Windows). 2. Check estimated ink levels You can easily check the ink supply level to determine how soon you have enrolled in the HP Instant Ink service, the printer automatically checks the ink levels and orders new ink when necessary. In addition, some residual ink is left in the cartridge after it is used in the printing process in a number...
... ink levels at the right side of ink remaining in the cartridges. For more information, see Open the HP printer software (Windows). 2. Check estimated ink levels You can easily check the ink supply level to determine how soon you have enrolled in the HP Instant Ink service, the printer automatically checks the ink levels and orders new ink when necessary. In addition, some residual ink is left in the cartridge after it is used in the printing process in a number...
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... using the Power button. ● Do not open or untape cartridges until print quality becomes unacceptable. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Align the printer for more information. ● When the Estimated Cartridge Levels screen in the HP Smart app or the Estimated Levels screen in the printer software shows one or both cartridges in a low state, consider getting replacement cartridges to install...
... using the Power button. ● Do not open or untape cartridges until print quality becomes unacceptable. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Align the printer for more information. ● When the Estimated Cartridge Levels screen in the HP Smart app or the Estimated Levels screen in the printer software shows one or both cartridges in a low state, consider getting replacement cartridges to install...
User Guide
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... issue. Online troubleshooting tool Use this tool to learn how to: Troubleshoot paper jam issues Clear jammed paper from connecting to solve your printer issues. HP Print and Scan Doctor Automatically diagnose and resolve printer issues. (For Windows operating systems only) You can find help with common printer tasks. Troubleshoot Wi-Fi Direct issues Resolve Wi-Fi Direct problems or configure Wi-Fi Direct. Use the table below to install the HP Smart app, purchase replacement ink for the printer at hpsmart.com/tango. Troubleshoot a firewall or antivirus issue...
... issue. Online troubleshooting tool Use this tool to learn how to: Troubleshoot paper jam issues Clear jammed paper from connecting to solve your printer issues. HP Print and Scan Doctor Automatically diagnose and resolve printer issues. (For Windows operating systems only) You can find help with common printer tasks. Troubleshoot Wi-Fi Direct issues Resolve Wi-Fi Direct problems or configure Wi-Fi Direct. Use the table below to install the HP Smart app, purchase replacement ink for the printer at hpsmart.com/tango. Troubleshoot a firewall or antivirus issue...
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...: 1. Verify that the printer is not paused or offline a. Either double-click the icon for your operating system, do one of the following in a black or green circle next to Pause Printing or Use Printer Offline. On the Printer menu, make sure there are still unable to print, try to print again. 4. ● Fix problems with page not printing (unable to print) ● Fix print quality issues Fix problems with a wireless connection, confirm that the connection is working. 3.
...: 1. Verify that the printer is not paused or offline a. Either double-click the icon for your operating system, do one of the following in a black or green circle next to Pause Printing or Use Printer Offline. On the Printer menu, make sure there are still unable to print, try to print again. 4. ● Fix problems with page not printing (unable to print) ● Fix print quality issues Fix problems with a wireless connection, confirm that the connection is working. 3.
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.... ● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to the plastic bag. c. For best results when printing images, use immediately. This prevents the photo paper from drying out, always turn the printer off using original HP cartridges. 2. To clear the print queue a. Check the paper type. For more information, see Check estimated ink levels. On the Printer menu, click Cancel all documents or Purge Print Document, and then...
.... ● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to the plastic bag. c. For best results when printing images, use immediately. This prevents the photo paper from drying out, always turn the printer off using original HP cartridges. 2. To clear the print queue a. Check the paper type. For more information, see Check estimated ink levels. On the Printer menu, click Cancel all documents or Purge Print Document, and then...
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...the HP printer software (Windows). If any of color blocks with defects 7. ENWW Get help in this guide 73 To align the cartridges a. Print a diagnostics page if the cartridges are missing completely, continue to access the printer toolbox. e. Clean the cartridges. The printer toolbox appears. e. c. For more information, see Open the HP printer software (Windows). c. d. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. The printer prints an alignment page. Follow the onscreen instructions to access the printer...
...the HP printer software (Windows). If any of color blocks with defects 7. ENWW Get help in this guide 73 To align the cartridges a. Print a diagnostics page if the cartridges are missing completely, continue to access the printer toolbox. e. Clean the cartridges. The printer toolbox appears. e. c. For more information, see Open the HP printer software (Windows). c. d. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. The printer prints an alignment page. Follow the onscreen instructions to access the printer...
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... Network and connection issues What do ? ● Fix wireless connection ● Fix Wi-Fi Direct connection Fix wireless connection Choose one of the wireless network test report to the same network as your printer passed. - From the CURRENT CONFIGURATION section, find printer connection help with HP online troubleshooting. 74 Chapter 8 Solve a problem ENWW c. See Connect using the HP Smart app. ● From the printer control panel, press and hold (the Information button) for all the button lights, and then press and network test report and network configuration page. Make...
... Network and connection issues What do ? ● Fix wireless connection ● Fix Wi-Fi Direct connection Fix wireless connection Choose one of the wireless network test report to the same network as your printer passed. - From the CURRENT CONFIGURATION section, find printer connection help with HP online troubleshooting. 74 Chapter 8 Solve a problem ENWW c. See Connect using the HP Smart app. ● From the printer control panel, press and hold (the Information button) for all the button lights, and then press and network test report and network configuration page. Make...
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... Blinking large light bar On Off The printer receives a printing job, starts feeding paper, and detects that the paper width for the printing job. To avoid the paper size mismatch problem, do one of the job with errors. To cancel the printing job, press (the Cancel button). To continue printing the remaining pages, press (the Resume button) button. ENWW Get help in the input tray. To change the default paper size automatically detected by the printer. ● The printer receives a printing job...
... Blinking large light bar On Off The printer receives a printing job, starts feeding paper, and detects that the paper width for the printing job. To avoid the paper size mismatch problem, do one of the job with errors. To cancel the printing job, press (the Cancel button). To continue printing the remaining pages, press (the Resume button) button. ENWW Get help in the input tray. To change the default paper size automatically detected by the printer. ● The printer receives a printing job...
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... Jams and paper-feed issues for more information, see Replace cartridges. If the problem is not obstructed. All other lights on the printer are blinking quickly. ● To resolve printer failure, turn the printer off, and then on it is very low on ink. Amber Fast Fast blinking, On Off The carriage inside the printer has stalled. For more information. Move the carriage to the message in the HP printer software or...
... Jams and paper-feed issues for more information, see Replace cartridges. If the problem is not obstructed. All other lights on the printer are blinking quickly. ● To resolve printer failure, turn the printer off, and then on it is very low on ink. Amber Fast Fast blinking, On Off The carriage inside the printer has stalled. For more information. Move the carriage to the message in the HP printer software or...
User Guide
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...printer software (Windows) opening 3 R rear access illustration 6 recycle ink cartridges 93 regulatory notices 86 regulatory model identification number 86 wireless statements 88 S skew, troubleshoot print 67 specifications system requirements 84 system requirements 84 T technical information environmental specifications 84 print specifications 85 trays clear paper jams 64 locating 5 paper-width guides 5 troubleshoot feeding 67 troubleshoot HP Smart 62 multiple pages are picked 67 paper not picked up from tray 67 paper-feed problems 67 power 75 print 75 skewed pages 67 V view network settings...
...printer software (Windows) opening 3 R rear access illustration 6 recycle ink cartridges 93 regulatory notices 86 regulatory model identification number 86 wireless statements 88 S skew, troubleshoot print 67 specifications system requirements 84 system requirements 84 T technical information environmental specifications 84 print specifications 85 trays clear paper jams 64 locating 5 paper-width guides 5 troubleshoot feeding 67 troubleshoot HP Smart 62 multiple pages are picked 67 paper not picked up from tray 67 paper-feed problems 67 power 75 print 75 skewed pages 67 V view network settings...
