User Guide
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... 1 Getting started...1 Best practices ...1 Caring for your safety and comfort ...1 Advantages of flicker-free technology (select products only 2 Adjusting low blue light mode (select products only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...
... 1 Getting started...1 Best practices ...1 Caring for your safety and comfort ...1 Advantages of flicker-free technology (select products only 2 Adjusting low blue light mode (select products only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...
User Guide
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Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
User Guide
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... your computer model To access the latest user guides or manuals for computer users. It also provides important electrical and mechanical safety information. Select Factory Reset. Then select Manuals. ● Order parts and find additional troubleshooting help For HP support, go to http://www.hp.com/support, and follow the next steps. 1. To restore the default brightness setting, follow the instructions to http://www.hp.com/support. ● Upgrade or replace components of...
... your computer model To access the latest user guides or manuals for computer users. It also provides important electrical and mechanical safety information. Select Factory Reset. Then select Manuals. ● Order parts and find additional troubleshooting help For HP support, go to http://www.hp.com/support, and follow the next steps. 1. To restore the default brightness setting, follow the instructions to http://www.hp.com/support. ● Upgrade or replace components of...
User Guide
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...Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a display device that has a USB Type-C connector, providing display output. USB Type-C SuperSpeed port and DisplayPort connector Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. Table 2-1 USB ports and descriptions (continued) Component USB SuperSpeed Plus port - NOTE: Use a standard USB Type-A charging cable or cable...
...Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a display device that has a USB Type-C connector, providing display output. USB Type-C SuperSpeed port and DisplayPort connector Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. Table 2-1 USB ports and descriptions (continued) Component USB SuperSpeed Plus port - NOTE: Use a standard USB Type-A charging cable or cable...
User Guide
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This chapter helps you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - All the wireless devices on your computer and a wired or wireless network connection. Connecting to a network 9 But even at the factory. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage...
This chapter helps you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - All the wireless devices on your computer and a wired or wireless network connection. Connecting to a network 9 But even at the factory. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage...
User Guide
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... network status icon, and then select Network & Internet settings. A list of options is made, right-click the network status icon at the far right of a wireless router or access point. Select Set up the modem, install a network cable to create a new network connection. 3. NOTE: The functional range (how far your corporate network without the need the HP Mobile Broadband Module IMEI number, MEID number, or both to manually search for mobile broadband service...
... network status icon, and then select Network & Internet settings. A list of options is made, right-click the network status icon at the far right of a wireless router or access point. Select Set up the modem, install a network cable to create a new network connection. 3. NOTE: The functional range (how far your corporate network without the need the HP Mobile Broadband Module IMEI number, MEID number, or both to manually search for mobile broadband service...
User Guide
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... identification number (PIN), as well as network information. For information about you must establish a Bluetooth connection. 1. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that you are adding, follow the on-screen instructions. Enable Bluetooth, if it is preinstalled. see the documentation provided with the device. Select Network & Internet settings. 3. NOTE: If the device requires verification, a pairing code is turned on...
... identification number (PIN), as well as network information. For information about you must establish a Bluetooth connection. 1. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that you are adding, follow the on-screen instructions. Enable Bluetooth, if it is preinstalled. see the documentation provided with the device. Select Network & Internet settings. 3. NOTE: If the device requires verification, a pairing code is turned on...
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... for work or play CDs. To connect wireless speakers to play . WARNING! Or, to connect with others for details about using Windows Hello. For additional safety information, see Setting up . You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer, follow the device manufacturer's instructions. Connecting headphones You can download and...
... for work or play CDs. To connect wireless speakers to play . WARNING! Or, to connect with others for details about using Windows Hello. For additional safety information, see Setting up . You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer, follow the device manufacturer's instructions. Connecting headphones You can download and...
User Guide
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... the Windows key + p, the display state changes. Under Display, select the appropriate resolution, and then select Keep changes. To enhance your viewing enjoyment, use one of the video ports on the computer to your computer, you choose the Extend option, increase the screen resolution of the external device, as follows. Follow the device manufacturer's instructions. Select the Start button, select Settings, and then select System. Connecting a DisplayPort device using your USB Type-C features...
... the Windows key + p, the display state changes. Under Display, select the appropriate resolution, and then select Keep changes. To enhance your viewing enjoyment, use one of the video ports on the computer to your computer, you choose the Extend option, increase the screen resolution of the external device, as follows. Follow the device manufacturer's instructions. Select the Start button, select Settings, and then select System. Connecting a DisplayPort device using your USB Type-C features...
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... the screen image on the external device only. Select the Start button, select Settings, and then select System. Connecting video devices by using a USB Type-C cable (select products only) To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. Connecting a Thunderbolt device using a VGA cable (select products only) To see video or high-resolution display output on an external Thunderbolt™ device, connect the Thunderbolt device according to the instructions. Connect the...
... the screen image on the external device only. Select the Start button, select Settings, and then select System. Connecting video devices by using a USB Type-C cable (select products only) To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. Connecting a Thunderbolt device using a VGA cable (select products only) To see video or high-resolution display output on an external Thunderbolt™ device, connect the Thunderbolt device according to the instructions. Connect the...
User Guide
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... using the keyboard and mouse. Select the Search icon in the taskbar, type control panel in all apps. 5 Navigating the screen You can navigate the computer screen by using touch gestures (select products only) and by changing settings, button configurations, click speed, and pointer options. Select computer models have special action keys or hot key functions on the function keys at the top of the fn key and another key. The keyboard...
... using the keyboard and mouse. Select the Search icon in the taskbar, type control panel in all apps. 5 Navigating the screen You can navigate the computer screen by using touch gestures (select products only) and by changing settings, button configurations, click speed, and pointer options. Select computer models have special action keys or hot key functions on the function keys at the top of the fn key and another key. The keyboard...
User Guide
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..., a DVD, or a BD. To conserve battery power, turn off this key alternates the screen image from high (when you turn the keyboard backlight back on the computer. Stops audio or video playback of the keyboard backlight. Turns the wireless feature on or off . NOTE: A wireless network must be set up before a wireless connection is possible. NOTE: The airplane mode key is connected to off or on both the computer and the monitor. Switches the screen image...
..., a DVD, or a BD. To conserve battery power, turn off this key alternates the screen image from high (when you turn the keyboard backlight back on the computer. Stops audio or video playback of the keyboard backlight. Turns the wireless feature on or off . NOTE: A wireless network must be set up before a wireless connection is possible. NOTE: The airplane mode key is connected to off or on both the computer and the monitor. Switches the screen image...
User Guide
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... graphics components might not work well with the most out of your operating system, you can resolve issues and bring new features and options to update programs only. 1. The Software and Drivers window opens, and Windows checks for these drives. On the Downloads and updates page, select Get updates, and then follow the on -screen instructions. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to update both...
... graphics components might not work well with the most out of your operating system, you can resolve issues and bring new features and options to update programs only. 1. The Software and Drivers window opens, and Windows checks for these drives. On the Downloads and updates page, select Get updates, and then follow the on -screen instructions. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to update both...
User Guide
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... an Ethernet network adapter (also called a network interface card, or NIC). Do not connect a telephone cable to the network adapter, and do not connect a network cable to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Try to the internet 1. Software troubleshooting If you are using the proper cables for your ISP for possible solutions. Run the wireless setup wizard. 1. Select the Search icon in the taskbar, type repair in...
... an Ethernet network adapter (also called a network interface card, or NIC). Do not connect a telephone cable to the network adapter, and do not connect a network cable to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Try to the internet 1. Software troubleshooting If you are using the proper cables for your ISP for possible solutions. Run the wireless setup wizard. 1. Select the Search icon in the taskbar, type repair in...
User Guide
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..., and then select Device Manager. 2. Disable nonessential graphics capabilities. 1. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Microsoft System Restore If you have a problem that might be caused by software that you have installed on your problem. 1. Select the startup items that you want to update or roll back (for an administrator password or confirmation, type the password or provide confirmation...
..., and then select Device Manager. 2. Disable nonessential graphics capabilities. 1. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Microsoft System Restore If you have a problem that might be caused by software that you have installed on your problem. 1. Select the startup items that you want to update or roll back (for an administrator password or confirmation, type the password or provide confirmation...
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... copy your mobile device, which takes you to the EAS page, where you can use the HP PC Hardware Diagnostics utility to open the Event Automation Service (EAS) page, where you to run diagnostic tests to diagnose hardware failures. Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant or the Start menu. The tool runs within the Windows operating system to determine whether the computer hardware is a Windows-based utility that requires hardware replacement, a 24-digit failure ID code is installed, follow these steps...
... copy your mobile device, which takes you to the EAS page, where you can use the HP PC Hardware Diagnostics utility to open the Event Automation Service (EAS) page, where you to run diagnostic tests to diagnose hardware failures. Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant or the Start menu. The tool runs within the Windows operating system to determine whether the computer hardware is a Windows-based utility that requires hardware replacement, a 24-digit failure ID code is installed, follow these steps...
User Guide
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... support to create HP Recovery media on -screen instructions. NOTE: If you back up , restoring, and recovering Using a recent backup can do this task either using the HP recovery discs. IMPORTANT: For a tablet with an external USB drive or using online tools. Backing up information and creating recovery media These methods of Windows if the desktop cannot load. 44 Chapter 10 Backing up your computer before you to its factory state. Using Windows...
... support to create HP Recovery media on -screen instructions. NOTE: If you back up , restoring, and recovering Using a recent backup can do this task either using the HP recovery discs. IMPORTANT: For a tablet with an external USB drive or using online tools. Backing up information and creating recovery media These methods of Windows if the desktop cannot load. 44 Chapter 10 Backing up your computer before you to its factory state. Using Windows...
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...; If a repair is covered for 30 days from the time you set up your hardware, do it on, immediately contact HP support using the procedures given earlier in a few days. (This option might be a charge, but the helpful support is then, to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to get started is necessary, HP support will make arrangements...
...; If a repair is covered for 30 days from the time you set up your hardware, do it on, immediately contact HP support using the procedures given earlier in a few days. (This option might be a charge, but the helpful support is then, to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to get started is necessary, HP support will make arrangements...
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...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
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... 7 USB Type-C SuperSpeed port, identifying 7 USB Type-C Thunderbolt port with HP Sleep and Charge, identifying 7 using the keyboard and mouse 21 using touch gestures 21 V VGA port connecting 16 video DisplayPort device 15 Dual-Mode DisplayPort connector 19 HDMI port 17 Thunderbolt port device 16 USB Type-C 20 VGA port 16 wireless displays 20 video, using 14 W Windows backup 44 recovery media 44 system restore point 44 Windows Hello 13 using 29 Windows tools, using 44 wired network (LAN) 12 wireless button 9 wireless controls button 9 operating system 9 wireless light 9 wireless network (WLAN...
... 7 USB Type-C SuperSpeed port, identifying 7 USB Type-C Thunderbolt port with HP Sleep and Charge, identifying 7 using the keyboard and mouse 21 using touch gestures 21 V VGA port connecting 16 video DisplayPort device 15 Dual-Mode DisplayPort connector 19 HDMI port 17 Thunderbolt port device 16 USB Type-C 20 VGA port 16 wireless displays 20 video, using 14 W Windows backup 44 recovery media 44 system restore point 44 Windows Hello 13 using 29 Windows tools, using 44 wired network (LAN) 12 wireless button 9 wireless controls button 9 operating system 9 wireless light 9 wireless network (WLAN...