User Guide
Page 47
... so, clean the scanning strip. Always check the following items when you continue to have problems, it is possible that your HP scanning software, firmware, or associated drivers are out of date or have connected the scanner to the computer through a USB hub or through a USB port on the... If the green LED is not on, ensure that power is dirty or smudged. ENWW Basic troubleshooting tips 41 See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If you are fuzzy, check to see if the scanning strip to be defective. Basic troubleshooting...
... so, clean the scanning strip. Always check the following items when you continue to have problems, it is possible that your HP scanning software, firmware, or associated drivers are out of date or have connected the scanner to the computer through a USB hub or through a USB port on the... If the green LED is not on, ensure that power is dirty or smudged. ENWW Basic troubleshooting tips 41 See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If you are fuzzy, check to see if the scanning strip to be defective. Basic troubleshooting...
User Guide
Page 48
... cable might have occurred because of the computer. Try uninstalling and then reinstalling the HP Scanjet utilities. 1. Use the HP Scanning Software CD that was included with the scanner to uninstall the following items: ● ISIS driver ● TWAIN driver ● HP Scanjet 7500 Utilities 3. The USB cable is connected to a USB port on the front of the...
... cable might have occurred because of the computer. Try uninstalling and then reinstalling the HP Scanjet utilities. 1. Use the HP Scanning Software CD that was included with the scanner to uninstall the following items: ● ISIS driver ● TWAIN driver ● HP Scanjet 7500 Utilities 3. The USB cable is connected to a USB port on the front of the...
User Guide
Page 49
... scanner has power ● Reset the scanner ● The scanner has stopped working . ● If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. Press the Power ( ) button to turn off the scanner, wait 30 seconds, and then turn on the back of the computer. ● Remove...
... scanner has power ● Reset the scanner ● The scanner has stopped working . ● If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. Press the Power ( ) button to turn off the scanner, wait 30 seconds, and then turn on the back of the computer. ● Remove...