Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 8
...with a proper AC protective earth (PE) ground connection. Disconnect power to your computer documentation. HP encourages customers to the instructions. • Replace only with the general household waste. In ...order to forward them to recycling or proper disposal, please use the public collection system or return them to the input supply. The product may be provided with Article 15...of used batteries according to recycle used in fire or water. • Risk of in sales, giveaways, or promotions. Energized and moving parts may contain an internal lithium manganese dioxide, ...
...with a proper AC protective earth (PE) ground connection. Disconnect power to your computer documentation. HP encourages customers to the instructions. • Replace only with the general household waste. In ...order to forward them to recycling or proper disposal, please use the public collection system or return them to the input supply. The product may be provided with Article 15...of used batteries according to recycle used in fire or water. • Risk of in sales, giveaways, or promotions. Energized and moving parts may contain an internal lithium manganese dioxide, ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 30
Turkey EEE Regulation Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 24 Chapter 2 Regulatory Agency Notices ENWW To view the JIS C 0950 material declaration for sale after July 1, 2006. Chinese Safety Notices Japanese Restriction of Hazardous Substances (RoHS) 2008 JISC0950 2006 年 7 www.hp.com/go/jisc0950 A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for this product, visit www.hp.com/go/jisc0950.
Turkey EEE Regulation Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 24 Chapter 2 Regulatory Agency Notices ENWW To view the JIS C 0950 material declaration for sale after July 1, 2006. Chinese Safety Notices Japanese Restriction of Hazardous Substances (RoHS) 2008 JISC0950 2006 年 7 www.hp.com/go/jisc0950 A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for this product, visit www.hp.com/go/jisc0950.
Support Telephone Numbers
Page 13
Finland General Information 358 (0) 205 350 Sales Information 358 (0) 10 217 2700 Technical Support 358 (0) 203 53 232 Customer Services Web site www.hp.fi HP Care Pack Services Telephone Support 358 (0) 203 20 300 Web site www.hp.com/go/hpcarepack/emea/activate France General Information Informations Générales ...min 0826 800 400 Technical Support Assistance Technique Produits Professionnels (0,15 € TTC/min 0826 10 4949 Customer Support Web site www.hp.com/fr HP Care Pack Services Telephone Support Assistance Technique (0,15 € TTC/min 0825 00 41 23 Web site www...
Finland General Information 358 (0) 205 350 Sales Information 358 (0) 10 217 2700 Technical Support 358 (0) 203 53 232 Customer Services Web site www.hp.fi HP Care Pack Services Telephone Support 358 (0) 203 20 300 Web site www.hp.com/go/hpcarepack/emea/activate France General Information Informations Générales ...min 0826 800 400 Technical Support Assistance Technique Produits Professionnels (0,15 € TTC/min 0826 10 4949 Customer Support Web site www.hp.com/fr HP Care Pack Services Telephone Support Assistance Technique (0,15 € TTC/min 0825 00 41 23 Web site www...
Support Telephone Numbers
Page 19
...095) 797-35 25 Web site www.hp.com/go /hpcarepack/emea/activate Korea Technical Support/Warranty Support Domestic/international 82-1588-3003 Web site www.hp.co.kr e-Commercial (Product Sales)/General Information ....82-080-703-0700 HP online store www.hp.co.kr/store Kuwait General Information and ...Technical Support 971 4 366 2020 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support ...
...095) 797-35 25 Web site www.hp.com/go /hpcarepack/emea/activate Korea Technical Support/Warranty Support Domestic/international 82-1588-3003 Web site www.hp.co.kr e-Commercial (Product Sales)/General Information ....82-080-703-0700 HP online store www.hp.co.kr/store Kuwait General Information and ...Technical Support 971 4 366 2020 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support ...
Support Telephone Numbers
Page 21
.../emea/activate Malaysia General Information 1800-80-5405 Warranty Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.../hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55-5258-9922 Pre-Sales 55 5091-7000 Rest of country 01-800-501-9000 Contracts 52-5-284-600 X 2747 +01-...
.../emea/activate Malaysia General Information 1800-80-5405 Warranty Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.../hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55-5258-9922 Pre-Sales 55 5091-7000 Rest of country 01-800-501-9000 Contracts 52-5-284-600 X 2747 +01-...
Support Telephone Numbers
Page 28
... Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty Support 62725300 Pre-sales Information 1800-278-8100 Customer Support Web site www.hp.com/country/sg/eng Fax 62742033 Slovakia General Information 421...
... Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty Support 62725300 Pre-sales Information 1800-278-8100 Customer Support Web site www.hp.com/country/sg/eng Fax 62742033 Slovakia General Information 421...
Support Telephone Numbers
Page 30
... & Tobago Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support 28 www.hp.com Support Telephone Numbers Sweden General Information Allmän Information 46 (0)8 524 910 00 Web site www.hp.se Sales Information Saleslink 46 (0)200-27 00 00 Technical Support Teknisk Support 0771-...30 30 00 Web site www.hp.se/support HP Care Pack Services Telephone Support Teknisk Support 0771-30 30 30 Web site...
... & Tobago Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support 28 www.hp.com Support Telephone Numbers Sweden General Information Allmän Information 46 (0)8 524 910 00 Web site www.hp.se Sales Information Saleslink 46 (0)200-27 00 00 Technical Support Teknisk Support 0771-...30 30 00 Web site www.hp.se/support HP Care Pack Services Telephone Support Teknisk Support 0771-30 30 30 Web site...
Support Telephone Numbers
Page 32
...2020 Toll-free 800 4520 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 4326 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com United Kingdom Enquiries General 0845 270 4000 Sales 0845 270 4222 Warranty 0870 842 2339 Customer Support Web... site www.hp.com/country/uk/eng ALL Contract and HP Care Pack Services (including SupportPack and ...
...2020 Toll-free 800 4520 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 4326 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com United Kingdom Enquiries General 0845 270 4000 Sales 0845 270 4222 Warranty 0870 842 2339 Customer Support Web... site www.hp.com/country/uk/eng ALL Contract and HP Care Pack Services (including SupportPack and ...
Support Telephone Numbers
Page 33
... Warranties 58-212- 278-8666 Toll-free 0800-22-73727 Technical Support 0800-HP-INVENT Customer Support Web site www.hp.com/support www.hp.com/country/ve/spa/support.html Vietnam General Information 84 8 823-4151 Warranty Support/Pre-Sales Information 84 8 823-6215 Technical Support 84 8 823-4530 Fax 84 8 823-6216...
... Warranties 58-212- 278-8666 Toll-free 0800-22-73727 Technical Support 0800-HP-INVENT Customer Support Web site www.hp.com/support www.hp.com/country/ve/spa/support.html Vietnam General Information 84 8 823-4151 Warranty Support/Pre-Sales Information 84 8 823-6215 Technical Support 84 8 823-4530 Fax 84 8 823-6216...
Support Telephone Numbers
Page 3
...Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Non-Relational: Standard Warranty and Trade (Out of -Sale systems. ESS: Servers, Storage, ..., ScanJets, OfficeJet 9100, Digital Senders, Jet Direct. and Cons. Other European, Middle Eastern, and African countries provide HP support through Service Partner(s). For European, Middle Eastern, and African countries that are not listed in this guide, contact Service...
...Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Non-Relational: Standard Warranty and Trade (Out of -Sale systems. ESS: Servers, Storage, ..., ScanJets, OfficeJet 9100, Digital Senders, Jet Direct. and Cons. Other European, Middle Eastern, and African countries provide HP support through Service Partner(s). For European, Middle Eastern, and African countries that are not listed in this guide, contact Service...
Administrator Guide: HP Backup and Recovery Manager
Page 18
Additionally, you do not want all end-users burning recovery media, contact Post-Sales to stop the reminder program from running: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows \CurrentVersion\Run] "Reminder"=- Backups See the following information about.... Integrity validation To validate the integrity of backups: ● For end-user installations, the Initial Recovery Point is not required. The exception is not supported. Backups and RAID support HP Backup and Recovery Manager supports hardware RAID (available on Workstations) and semihardware RAID (available on a the network...
Additionally, you do not want all end-users burning recovery media, contact Post-Sales to stop the reminder program from running: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows \CurrentVersion\Run] "Reminder"=- Backups See the following information about.... Integrity validation To validate the integrity of backups: ● For end-user installations, the Initial Recovery Point is not required. The exception is not supported. Backups and RAID support HP Backup and Recovery Manager supports hardware RAID (available on Workstations) and semihardware RAID (available on a the network...
Administrator Guide: HP Backup and Recovery Manager
Page 23
...process. Removing the Recovery Partition The Recovery Partition contains a record of all ISO images. On some computers with a system, including the ISO images for the operating system, HP Restore Plus!, and other supplemental and recovery products. NOTE: ISO images are not available on the Recovery Partition, ...ISO creation or media burning process, HP Backup and Recovery remembers where you left off: ● Even if you try to create a disc backup of the software on Portables unless you can remove the Recovery Partition. Contact Post-Sales support if you have launched the process...
...process. Removing the Recovery Partition The Recovery Partition contains a record of all ISO images. On some computers with a system, including the ISO images for the operating system, HP Restore Plus!, and other supplemental and recovery products. NOTE: ISO images are not available on the Recovery Partition, ...ISO creation or media burning process, HP Backup and Recovery remembers where you left off: ● Even if you try to create a disc backup of the software on Portables unless you can remove the Recovery Partition. Contact Post-Sales support if you have launched the process...
Hardware Reference Guide - HP rp5700
Page 7
... on page 8. Instructions for using the utility are provided in a Tower Orientation on the Documentation and Diagnostics CD. Figure 1-1 HP Point of Sale System rp5700 features may vary depending on some computer models only). NOTE: The computer can also be used in the computer, run the ...diagnostic utility (included on the model. 1 Product Features Standard Configuration Features The HP Point of Sale System rp5700 Configuration ENWW Standard Configuration Features 1 For a complete listing of the hardware and software installed in a tower orientation.
... on page 8. Instructions for using the utility are provided in a Tower Orientation on the Documentation and Diagnostics CD. Figure 1-1 HP Point of Sale System rp5700 features may vary depending on some computer models only). NOTE: The computer can also be used in the computer, run the ...diagnostic utility (included on the model. 1 Product Features Standard Configuration Features The HP Point of Sale System rp5700 Configuration ENWW Standard Configuration Features 1 For a complete listing of the hardware and software installed in a tower orientation.
Hardware Reference Guide - HP rp5700
Page 52
Figure C-2 Removing the Powered Serial Port Caps 46 Appendix C Powered Serial Ports ENWW Turn off the computer and remove the caps before connecting powered serial Point of Sale devices. Removing the Powered Serial Port Caps These powered serial ports have been protected with plastic caps.
Figure C-2 Removing the Powered Serial Port Caps 46 Appendix C Powered Serial Ports ENWW Turn off the computer and remove the caps before connecting powered serial Point of Sale devices. Removing the Powered Serial Port Caps These powered serial ports have been protected with plastic caps.
Hardware Reference Guide - HP rp5700
Page 53
... a jumper on each serial port header. The computer ships with all serial ports configured in the following illustration: Figure C-4 Serial Port Jumper Locations on the System Board Item 1 2 3 Jumper P16 P127 P17 Port Name COM 1 COM 1 COM 2 The serial port jumpers on the powered serial port expansion card are... by moving jumpers and serial port jumper wires on the serial port headers. If the serial port is configured as an option from HP or an authorized HP provider. Configuring Power to a Serial Port The serial ports on the HP Point of Sale devices use a powered serial port.
... a jumper on each serial port header. The computer ships with all serial ports configured in the following illustration: Figure C-4 Serial Port Jumper Locations on the System Board Item 1 2 3 Jumper P16 P127 P17 Port Name COM 1 COM 1 COM 2 The serial port jumpers on the powered serial port expansion card are... by moving jumpers and serial port jumper wires on the serial port headers. If the serial port is configured as an option from HP or an authorized HP provider. Configuring Power to a Serial Port The serial ports on the HP Point of Sale devices use a powered serial port.
Hardware Reference Guide - HP rp5700
Page 56
b. Figure C-8 Connecting System Board and Power Cables to the down position until it locks. 11. Return the power supply to the Powered Serial Port Expansion Card c. Install the new Powered Serial Port Expansion Card in powered mode, connect the powered Point of Sale device. 50 Appendix C .... NOTE: When installing an expansion card, press firmly on the rear of the riser card. Connect the system board cables to the expansion card (3). Connect the power cable to the system board (1) and the expansion card (2). Lock any external devices, then turn on a stand, replace the ...
b. Figure C-8 Connecting System Board and Power Cables to the down position until it locks. 11. Return the power supply to the Powered Serial Port Expansion Card c. Install the new Powered Serial Port Expansion Card in powered mode, connect the powered Point of Sale device. 50 Appendix C .... NOTE: When installing an expansion card, press firmly on the rear of the riser card. Connect the system board cables to the expansion card (3). Connect the power cable to the system board (1) and the expansion card (2). Lock any external devices, then turn on a stand, replace the ...
Quick Setup & Getting Started (Combo)
Page 16
...sales information and warranty upgrades (HP Care Pack), call is handled properly: ● Be in front of peers and HP experts. Access the Business Support Center (BSC) at : www.hp.com/go / bizsupport for more detailed information. ● Run the Restore Plus CD to restore the original operating system... and factory-installed software. Access HP Instant Support Professional Edition at www.hp.com/go /ispe. ● Refer to Helpful Hints on page 9 in this guide for ...
...sales information and warranty upgrades (HP Care Pack), call is handled properly: ● Be in front of peers and HP experts. Access the Business Support Center (BSC) at : www.hp.com/go / bizsupport for more detailed information. ● Run the Restore Plus CD to restore the original operating system... and factory-installed software. Access HP Instant Support Professional Edition at www.hp.com/go /ispe. ● Refer to Helpful Hints on page 9 in this guide for ...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 97
...Figure 7-33 Releasing and Rotating the Power Supply ENWW Powered Serial Ports 87 Prepare the computer for disassembly (Preparation for Disassembly on the HP Point of Sale devices use a powered serial port. Configuring Power to a Serial Port The serial ports on page 61). 2. Power to the ports...serial port is configured as an option from HP or an authorized HP provider. NOTE: The computer ships with a jumper on the serial port headers. The computer ships with all serial ports configured in standard serial mode. Some Point of Sale System computer can be configured as standard (non...
...Figure 7-33 Releasing and Rotating the Power Supply ENWW Powered Serial Ports 87 Prepare the computer for disassembly (Preparation for Disassembly on the HP Point of Sale devices use a powered serial port. Configuring Power to a Serial Port The serial ports on page 61). 2. Power to the ports...serial port is configured as an option from HP or an authorized HP provider. NOTE: The computer ships with a jumper on the serial port headers. The computer ships with all serial ports configured in standard serial mode. Some Point of Sale System computer can be configured as standard (non...
HP rp5700 Business System Service Reference Guide, 1st Edition
Page 150
... notification, and worldwide community of the drivers loaded. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. The flashing lights are plugged ...BSC) at : http://www.hp.com/go /bizsupport for technical assistance, be operating correctly. ● Check all of peers and HP experts. NOTE: For sales information and warranty upgrades (Care... the brightness and contrast controls of the computer to a Recovery Point created in resolving problems online, HP Instant Support Professional Edition provides you need to see that will...
... notification, and worldwide community of the drivers loaded. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. The flashing lights are plugged ...BSC) at : http://www.hp.com/go /bizsupport for technical assistance, be operating correctly. ● Check all of peers and HP experts. NOTE: For sales information and warranty upgrades (Care... the brightness and contrast controls of the computer to a Recovery Point created in resolving problems online, HP Instant Support Professional Edition provides you need to see that will...
Troubleshooting Guide
Page 14
...9679; If you are using HP Backup and Recovery Manager, refer to the HP Backup and Recovery Manager User Guide by selecting Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual. NOTE: For sales information and warranty upgrades (Care Packs), call your system. ● Remove any ...go /ispe. CD. Refer to Appendix A, POST Error Messages on using a Windows operating system, boot the computer to the Safe Mode to a Recovery Point created in resolving problems online, HP Instant Support Professional Edition provides you with the computer, monitor, or software, see the ...
...9679; If you are using HP Backup and Recovery Manager, refer to the HP Backup and Recovery Manager User Guide by selecting Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual. NOTE: For sales information and warranty upgrades (Care Packs), call your system. ● Remove any ...go /ispe. CD. Refer to Appendix A, POST Error Messages on using a Windows operating system, boot the computer to the Safe Mode to a Recovery Point created in resolving problems online, HP Instant Support Professional Edition provides you with the computer, monitor, or software, see the ...