User Manual
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... connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 On-site service agreements 287 Priority on-site service 287 Next-day on-site service 287 Weekly (volume) on...
... connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 On-site service agreements 287 Priority on-site service 287 Next-day on-site service 287 Weekly (volume) on...
User Manual
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Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
User Manual
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...pages. and reports the page count. The samples act as a guide for color matching on the HP Color LaserJet 4700. Menu item PRINT MENU MAP PRINT CONFIGURATION PRINT SUPPLIES STATUS PAGE SUPPLIES STATUS PRINT ...sizes that have passed through the printer; Displays the status of the print cartridges, fuser kit, and transfer kit in the printer on an optional hard disk. The samples act as a ...guide for color matching on the HP Color LaserJet 4700. Information menu Use the information menu to access and print specific printer information...
...pages. and reports the page count. The samples act as a guide for color matching on the HP Color LaserJet 4700. Menu item PRINT MENU MAP PRINT CONFIGURATION PRINT SUPPLIES STATUS PAGE SUPPLIES STATUS PRINT ...sizes that have passed through the printer; Displays the status of the print cartridges, fuser kit, and transfer kit in the printer on an optional hard disk. The samples act as a ...guide for color matching on the HP Color LaserJet 4700. Information menu Use the information menu to access and print specific printer information...
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... to the number of pages that the printer has printed. Description Performs partial printer calibrations. See Using the cleaning page for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. Select AUTO CLEANING to set the interval for more information. Printers equipped with an external duplexer generate a.... Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF ON 1000 2000 5000 10000 20000 Off On No value to process the cleaning page.
... to the number of pages that the printer has printed. Description Performs partial printer calibrations. See Using the cleaning page for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. Select AUTO CLEANING to set the interval for more information. Printers equipped with an external duplexer generate a.... Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF ON 1000 2000 5000 10000 20000 Off On No value to process the cleaning page.
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...not use paper that has already been printed on or that is embossed or coated and is not designed for the temperatures of the image fuser. Media to other variables over which Hewlett-Packard has no control (for example, extremes in this printer. Paper that can tolerate temperatures .... ● Do not use paper with this chapter and still not print satisfactorily. Avoid the following paper to prevent possible damage to http://www.hp.com/ghp/buyonline.html worldwide. 94 Chapter 4 Printing tasks ENWW Use of media outside the printer's specifications will cause a loss of print quality...
...not use paper that has already been printed on or that is embossed or coated and is not designed for the temperatures of the image fuser. Media to other variables over which Hewlett-Packard has no control (for example, extremes in this printer. Paper that can tolerate temperatures .... ● Do not use paper with this chapter and still not print satisfactorily. Avoid the following paper to prevent possible damage to http://www.hp.com/ghp/buyonline.html worldwide. 94 Chapter 4 Printing tasks ENWW Use of media outside the printer's specifications will cause a loss of print quality...
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... custom-size paper, or heavy media greater than 120 g/m2 is loaded in the paper tray. 2. For example, select GLOSSY when loading HP Color Laser Glossy Photo Paper. 3. CAUTION Transparencies not designed for use the following guidelines: ● Handle transparencies using the edges. NOTE Hewlett...For the best print quality, always verify that is used in the printer or wrap around the fuser, causing damage to its original settings once the job has printed. HP products are designed to work together for Macintosh computers. For more information. Hewlett-Packard recommends using...
... custom-size paper, or heavy media greater than 120 g/m2 is loaded in the paper tray. 2. For example, select GLOSSY when loading HP Color Laser Glossy Photo Paper. 3. CAUTION Transparencies not designed for use the following guidelines: ● Handle transparencies using the edges. NOTE Hewlett...For the best print quality, always verify that is used in the printer or wrap around the fuser, causing damage to its original settings once the job has printed. HP products are designed to work together for Macintosh computers. For more information. Hewlett-Packard recommends using...
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...PRINT USAGE PAGE. 5. CONFIGURATION appears on the display until the printer finishes printing the configuration page. For more information, see Non-HP print cartridges. Press to the Ready state after printing the configuration page. The printer returns to select PRINT USAGE PAGE. Press ... the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page: 1. NOTE If you are using non-HP supplies, the supplies status page will print that provides information about those supplies. Press Menu to select...
...PRINT USAGE PAGE. 5. CONFIGURATION appears on the display until the printer finishes printing the configuration page. For more information, see Non-HP print cartridges. Press to the Ready state after printing the configuration page. The printer returns to select PRINT USAGE PAGE. Press ... the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page: 1. NOTE If you are using non-HP supplies, the supplies status page will print that provides information about those supplies. Press Menu to select...
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... clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). Lift the top cover of its useful life, the control panel displays a message recommending that should be hot. 164... to replace the cartridge. Replace a print cartridge when the printer control panel displays a REPLACE CARTRIDGE message. NOTE For information about recycling used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the...
... clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). Lift the top cover of its useful life, the control panel displays a message recommending that should be hot. 164... to replace the cartridge. Replace a print cartridge when the printer control panel displays a REPLACE CARTRIDGE message. NOTE For information about recycling used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the...
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...Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the printer. ● Allow sufficient space above , and to be located on installing supplies, see more information at http://www.hp...replacing supplies. ENWW Replacing supplies 167 For instructions on a flat, sturdy surface. Replacing supplies When you use of genuine HP products in this printer. When you when supplies are identified by the HewlettPackard extended warranty or service agreements. CAUTION Hewlett...
...Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the printer. ● Allow sufficient space above , and to be located on installing supplies, see more information at http://www.hp...replacing supplies. ENWW Replacing supplies 167 For instructions on a flat, sturdy surface. Replacing supplies When you use of genuine HP products in this printer. When you when supplies are identified by the HewlettPackard extended warranty or service agreements. CAUTION Hewlett...
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... 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT 120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on...
... 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT 120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on...
User Manual
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...of the problem. ● Is the printer connected to printer problems in the on /off switch in this guide, see http://www.hp.com/supplies/clj4700. Basic troubleshooting checklist If you cannot find solutions to power? ● Is the printer in the Ready state? ●... connected? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on position? If you are ...
...of the problem. ● Is the printer connected to printer problems in the on /off switch in this guide, see http://www.hp.com/supplies/clj4700. Basic troubleshooting checklist If you cannot find solutions to power? ● Is the printer in the Ready state? ●... connected? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on position? If you are ...
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... printer off then on . If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. 50.3: A high fuser temperature error has occurred in the main thermistor. 50.6: An open fuser error has occurred. 50.7: A fuser pressure release mechanism failure has occurred. 188 Chapter 8 Problem ... Turn the printer off then on . 2. If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. The printer senses a different media type in the main thermistor. 3. 50.2: A fuser warm-up service error has occurred. If the incorrect type was selected, cancel ...
... printer off then on . If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. 50.3: A high fuser temperature error has occurred in the main thermistor. 50.6: An open fuser error has occurred. 50.7: A fuser pressure release mechanism failure has occurred. 188 Chapter 8 Problem ... Turn the printer off then on . 2. If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. The printer senses a different media type in the main thermistor. 3. 50.2: A fuser warm-up service error has occurred. If the incorrect type was selected, cancel ...
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... The error might be due to continue. A memory error has occurred. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. Control panel message 50.X FUSER ERROR To continue turn off then on 51.2Y PRINTER ERROR For help press alternates with 51.2Y PRINTER... ERROR To continue turn off then on 52.XY PRINTER ERROR alternates with the fuser. A fuser error has occurred. Black 1 -...
... The error might be due to continue. A memory error has occurred. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. Control panel message 50.X FUSER ERROR To continue turn off then on 51.2Y PRINTER ERROR For help press alternates with 51.2Y PRINTER... ERROR To continue turn off then on 52.XY PRINTER ERROR alternates with the fuser. A fuser error has occurred. Black 1 -...
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... 500-sheet input tray. 4. The message will exit the MENUS once the event log has been cleared. The flash card in the printer. that the fuser is missing or incorrectly installed. No action necessary. NOTE This message might also appear if the...
... 500-sheet input tray. 4. The message will exit the MENUS once the event log has been cleared. The flash card in the printer. that the fuser is missing or incorrectly installed. No action necessary. NOTE This message might also appear if the...
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... at http://www.hp.com/support/clj4700. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press LOAD TRAY 1: Description Recommended action The fuser is not installed or is missing, incorrectly placed, out, or low. CARD SLOT X = font card in slot X DIMMS EIO X DISK ... supply item is installed in Tray 1 and press to the device. This message appears when Tray 1 is initializing. Confirm that the fuser is fully seated. Press to view help . 4. This message generally appears for use the device without the data, press . Control panel message INSTALL...
... at http://www.hp.com/support/clj4700. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press LOAD TRAY 1: Description Recommended action The fuser is not installed or is missing, incorrectly placed, out, or low. CARD SLOT X = font card in slot X DIMMS EIO X DISK ... supply item is installed in Tray 1 and press to the device. This message appears when Tray 1 is initializing. Confirm that the fuser is fully seated. Press to view help . 4. This message generally appears for use the device without the data, press . Control panel message INSTALL...
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...but the level of any refilled cartridge will display the consumption levels of print cartridges. See Using the embedded Web server for the fuser kit. ORDER FUSER KIT LESS THAN XXX PAGES For help for the message. Press to highlight be ordered. 9. Obtain the part number for more ...information. be replaced. Press or to be replaced. Repeat the previous steps as a result of using non-HP cartridges is based upon the historical ...
...but the level of any refilled cartridge will display the consumption levels of print cartridges. See Using the embedded Web server for the fuser kit. ORDER FUSER KIT LESS THAN XXX PAGES For help for the message. Press to highlight be ordered. 9. Obtain the part number for more ...information. be replaced. Press or to be replaced. Repeat the previous steps as a result of using non-HP cartridges is based upon the historical ...
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...STOP AT LOW. Close the image transfer unit and the top and front covers. 7. Open the top cover. Replace the fuser kit. Install a new fuser unit and secure with To continue press The supplies gauge will display the consumption levels of its useful life 1. Supplies ordering ...is executing a disable cartridge check or component test where the component selected is also available from the printer. ● Install the new fuser unit. 204 Chapter 8 Problem solving ENWW The identified print cartridge has reached the 1. Remove the identified print cartridge. 5. Supplies ordering ...
...STOP AT LOW. Close the image transfer unit and the top and front covers. 7. Open the top cover. Replace the fuser kit. Install a new fuser unit and secure with To continue press The supplies gauge will display the consumption levels of its useful life 1. Supplies ordering ...is executing a disable cartridge check or component test where the component selected is also available from the printer. ● Install the new fuser unit. 204 Chapter 8 Problem solving ENWW The identified print cartridge has reached the 1. Remove the identified print cartridge. 5. Supplies ordering ...
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...have reached the end of paper jams and suggested solutions for resolving them. Check the printer control panel for more information, see http://www.hp.com/support/clj4700. 212 Chapter 8 Problem solving ENWW Media was not stored correctly. Media should be picked from Tray 1. You are ...copier. Input tray guides are correctly installed. You might skew. Do not use media that all print cartridges, the transfer unit, and the fuser are not adjusted correctly. Reload media into Tray 2 and optional trays, the media might need to verify the remaining life of the document is...
...have reached the end of paper jams and suggested solutions for resolving them. Check the printer control panel for more information, see http://www.hp.com/support/clj4700. 212 Chapter 8 Problem solving ENWW Media was not stored correctly. Media should be picked from Tray 1. You are ...copier. Input tray guides are correctly installed. You might skew. Do not use media that all print cartridges, the transfer unit, and the fuser are not adjusted correctly. Reload media into Tray 2 and optional trays, the media might need to verify the remaining life of the document is...
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Insert the tray into the printer. Make sure all trays are completely closed. Use the procedures in this area. 1 Jammed paper 2 Crumpled paper in the figures below. Check to clear a jam in this section to make sure the media is loaded correctly. Jams in top cover area Jams in the top cover occur in of the areas indicated in the fuser ENWW Clearing jams 215 5.
Insert the tray into the printer. Make sure all trays are completely closed. Use the procedures in this area. 1 Jammed paper 2 Crumpled paper in the figures below. Check to clear a jam in this section to make sure the media is loaded correctly. Jams in top cover area Jams in the top cover occur in of the areas indicated in the fuser ENWW Clearing jams 215 5.
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The fuser's operating temperature is hot and could cause burns! Grasp any visible media by both corners and pull to cool before touching the fuser. 1. Wait ten minutes to allow the fuser to remove it. 3. Clearing a jam in the top cover area WARNING! Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Do not touch the fuser. It is 190°C (374°F). Open the top and front covers. 2.
The fuser's operating temperature is hot and could cause burns! Grasp any visible media by both corners and pull to cool before touching the fuser. 1. Wait ten minutes to allow the fuser to remove it. 3. Clearing a jam in the top cover area WARNING! Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Do not touch the fuser. It is 190°C (374°F). Open the top and front covers. 2.