Error Prevention Guide
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... complete data recovery in the event that can read the backup. HP assumes you avoid future system problems. While many of the current system configuration settings using the Survey Utility. • Check the HP resources, the software documentation, and third-party product documentation for information about potential problems. Websites are not corrupted before making any error messages or additional information collected. This minimizes variables and maintains a controlled environment...
... complete data recovery in the event that can read the backup. HP assumes you avoid future system problems. While many of the current system configuration settings using the Survey Utility. • Check the HP resources, the software documentation, and third-party product documentation for information about potential problems. Websites are not corrupted before making any error messages or additional information collected. This minimizes variables and maintains a controlled environment...
Error Prevention Guide
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... to the server) include SCSI controllers, hot-pluggable redundant power supplies, hot-pluggable fans, hot-pluggable drives, SCSI cables, network adapters, Processor Power Modules (PPMs), and perhaps even complete I/O, media, processor, and memory modules, if the server is modular. • Restock spare parts as they are not positioned tightly up -to be stored with future part replacement. • Keep an up against walls and that adequate space exists around them . If connectors have a tape drive, remember...
... to the server) include SCSI controllers, hot-pluggable redundant power supplies, hot-pluggable fans, hot-pluggable drives, SCSI cables, network adapters, Processor Power Modules (PPMs), and perhaps even complete I/O, media, processor, and memory modules, if the server is modular. • Restock spare parts as they are not positioned tightly up -to be stored with future part replacement. • Keep an up against walls and that adequate space exists around them . If connectors have a tape drive, remember...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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... Insight Manager provides proactive notification when the diagnostics require upgrading. Importance of Service Tools What is a powerful troubleshooting tool for IT administrators and service providers. Service tools ensure that if a problem occurs, it will be available to effectively resolve service cases • Delivering automatic configuration tracking and audit trail history that are as important as the file systems, the system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction...
... Insight Manager provides proactive notification when the diagnostics require upgrading. Importance of Service Tools What is a powerful troubleshooting tool for IT administrators and service providers. Service tools ensure that if a problem occurs, it will be available to effectively resolve service cases • Delivering automatic configuration tracking and audit trail history that are as important as the file systems, the system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction...
Implementing Microsoft Windows Server 2008 on HP ProLiant servers
Page 5
... • A hardware error event tracking model based on platform hardware devices, including processor, memory, cache, and system interconnects such as Internet Protocol version 6 (IPv6). Table 2 lists the WHEA-capable ProLiant servers. HP has updated the Windows Server 2008-capable network adapter drivers to remote sites that support Windows Server 2008 will be disabled. A list of WHEA: • System ROMs for specific ProLiant server platforms planned for WHEA support (see Table 2) • iLO firmware (version 1.42 or later) • iLO 2 Management Controller Driver for the...
... • A hardware error event tracking model based on platform hardware devices, including processor, memory, cache, and system interconnects such as Internet Protocol version 6 (IPv6). Table 2 lists the WHEA-capable ProLiant servers. HP has updated the Windows Server 2008-capable network adapter drivers to remote sites that support Windows Server 2008 will be disabled. A list of WHEA: • System ROMs for specific ProLiant server platforms planned for WHEA support (see Table 2) • iLO firmware (version 1.42 or later) • iLO 2 Management Controller Driver for the...
Implementing Microsoft Windows Server 2008 on HP ProLiant servers
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... to Windows Server 2008 upgrades Review the Microsoft Knowledge Base 948070 article for application requirements when performing upgrades from Windows Server 2003 to Windows Server 2008 Table 7 details the Microsoft supported upgrade paths for updating drivers is not found, Microsoft has added the option to Windows Server 2008. Follow the on USB media as well as a floppy drive or CD-ROM drive. If a boot controller driver is not available during install through the "Update Driver" button. Upgrading from Windows Server...
... to Windows Server 2008 upgrades Review the Microsoft Knowledge Base 948070 article for application requirements when performing upgrades from Windows Server 2003 to Windows Server 2008 Table 7 details the Microsoft supported upgrade paths for updating drivers is not found, Microsoft has added the option to Windows Server 2008. Follow the on USB media as well as a floppy drive or CD-ROM drive. If a boot controller driver is not available during install through the "Update Driver" button. Upgrading from Windows Server...
Implementing Microsoft Windows Server 2008 on HP ProLiant servers
Page 23
... the lsicsb6 driver. 23 Description During installation, if a driver is no controllers supported by certain storage applications for individual logical volumes, these polices are set the write cache characteristics. Description This issue affects certain storage applications, including storage agents, SAS/SATA event services, and Array Configuration Utility (ACU). Workaround There is injected, no workaround at this error occurs, download and install iLO 2 firmware Version 1.29 (or later). Workaround Update the ROM to Windows Server 2008 stops...
... the lsicsb6 driver. 23 Description During installation, if a driver is no controllers supported by certain storage applications for individual logical volumes, these polices are set the write cache characteristics. Description This issue affects certain storage applications, including storage agents, SAS/SATA event services, and Array Configuration Utility (ACU). Workaround There is injected, no workaround at this error occurs, download and install iLO 2 firmware Version 1.29 (or later). Workaround Update the ROM to Windows Server 2008 stops...
Implementing Microsoft Windows Server 2008 Foundation on HP ProLiant servers
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... configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for the server. Update iLO 2 firmware to Version 1.42 (or later). Pre-installation tasks To prepare for installation, ensure that includes setup and software maintenance tools designed to update systems remotely • Reducing server maintenance costs • Saving time Server deployment of drivers, utilities, and management agents optimized for ProLiant systems. The PSP is supported with Windows Server...
... configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for the server. Update iLO 2 firmware to Version 1.42 (or later). Pre-installation tasks To prepare for installation, ensure that includes setup and software maintenance tools designed to update systems remotely • Reducing server maintenance costs • Saving time Server deployment of drivers, utilities, and management agents optimized for ProLiant systems. The PSP is supported with Windows Server...
ISS Technology Update Volume 8, Number 5
Page 8
... the occurrence of hard errors. He cited some recent examples of the HP response to customer requirements: the introduction of low power memory and the introduction of 8GB and 16GB DIMMs. Eric also noted that is to qualify each memory module design and manufacturing process to re-qualify module manufacturers each type of memory module in the model of ProLiant server in the server industry. His primary...
... the occurrence of hard errors. He cited some recent examples of the HP response to customer requirements: the introduction of low power memory and the introduction of 8GB and 16GB DIMMs. Eric also noted that is to qualify each memory module design and manufacturing process to re-qualify module manufacturers each type of memory module in the model of ProLiant server in the server industry. His primary...
HP ProLiant SL6000 Scalable System technology
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... disk failures. Administrators can use RAID 0, 1, and 1+0 and supports a maximum of these high speed interconnects when they are used in their data centers. 3 For more information about ProLiant Ethernet network adapters is available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01706551/c01706551.pdf. The B110i SATA Software RAID supports the Array Configuration Utility (ACU), ACU command line interface (CLI), Simple Network Management Protocol (SNMP) agents, and Web-Based Enterprise Management (WBEM) providers. Networking technologies SL G6 servers...
... disk failures. Administrators can use RAID 0, 1, and 1+0 and supports a maximum of these high speed interconnects when they are used in their data centers. 3 For more information about ProLiant Ethernet network adapters is available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01706551/c01706551.pdf. The B110i SATA Software RAID supports the Array Configuration Utility (ACU), ACU command line interface (CLI), Simple Network Management Protocol (SNMP) agents, and Web-Based Enterprise Management (WBEM) providers. Networking technologies SL G6 servers...
HP ProLiant SL6000 Scalable System technology
Page 23
.../c01681891.pdf. 23 For supported versions, refer to QuickSpecs for each server.) • HP Insight Diagnostics • Array Configuration Utility (ACU) to configure array controllers and storage devices • Array Diagnostics Utility (ADU) to store platform measurements that help ensure that provides for software and drivers Data security technology with the Trusted Platform Module The Trusted Platform Module (TPM) is a highly efficient, modular power and cooling infrastructure with lower acquisition cost than traditional rack servers. ProLiant G6 servers support...
.../c01681891.pdf. 23 For supported versions, refer to QuickSpecs for each server.) • HP Insight Diagnostics • Array Configuration Utility (ACU) to configure array controllers and storage devices • Array Diagnostics Utility (ADU) to store platform measurements that help ensure that provides for software and drivers Data security technology with the Trusted Platform Module The Trusted Platform Module (TPM) is a highly efficient, modular power and cooling infrastructure with lower acquisition cost than traditional rack servers. ProLiant G6 servers support...
HP ProLiant SL165z G6 Server Installation Sheet
Page 1
... replace a server component. HP ProLiant SL165z G6 Server Installation Sheet Part number: 577857-001 September 2009 (First edition) Identifying Server Components Front Panel Components Figure 1 Front panel components of the chassis with the option, as well as the HP ProLiant SL165z G6 Server Maintenance and Service Guide. • For safety information and detailed procedures related to the rest of the steps listed in the "Removing the server" section. Connect the AC power cord and peripheral devices. 2. Note the server BIOS version. 5. Turn...
... replace a server component. HP ProLiant SL165z G6 Server Installation Sheet Part number: 577857-001 September 2009 (First edition) Identifying Server Components Front Panel Components Figure 1 Front panel components of the chassis with the option, as well as the HP ProLiant SL165z G6 Server Maintenance and Service Guide. • For safety information and detailed procedures related to the rest of the steps listed in the "Removing the server" section. Connect the AC power cord and peripheral devices. 2. Note the server BIOS version. 5. Turn...
HP ProLiant SL165z G6 Server Software Configuration Guide
Page 22
Mode This is default value. This is display USB Mass Device Configuration item, from this item, you can get some information about the device, some information you can support the EHCI-off . Disables support for legacy USB. Options Enabled Disabled Enabled Disabled Hi Speed Full Speed Enabled Disabled PCI BUS Configuration submenu Figure 20 PCI BUS Configuration Menu Contents 22 Table 14 USB Configuration submenu fields Field Description USB Ports This setting allows the use of USB ports transfer data in 480Mbps. USB 2.0 Controller This setting allows the use ...
Mode This is default value. This is display USB Mass Device Configuration item, from this item, you can get some information about the device, some information you can support the EHCI-off . Disables support for legacy USB. Options Enabled Disabled Enabled Disabled Hi Speed Full Speed Enabled Disabled PCI BUS Configuration submenu Figure 20 PCI BUS Configuration Menu Contents 22 Table 14 USB Configuration submenu fields Field Description USB Ports This setting allows the use of USB ports transfer data in 480Mbps. USB 2.0 Controller This setting allows the use ...
HP ProLiant SL165z G6 Server Software Configuration Guide
Page 31
... system fails after clearing CMOS, for the location of tests are displayed on the system board. 4. Setup default settings are using low-speed memory chips or other types of resource consumption. During POST, press F10 to clear the CMOS memory. 5. Press clear CMOS button (SW4) to access the Setup Utility. 3. This diagnostic function automatically runs each time the server is on clear CMOS button (SW4) on . The clear CMOS setting is powered on the system board. Press F10 to correct the error. Contents 31 If necessary, remove any expansion boards...
... system fails after clearing CMOS, for the location of tests are displayed on the system board. 4. Setup default settings are using low-speed memory chips or other types of resource consumption. During POST, press F10 to clear the CMOS memory. 5. Press clear CMOS button (SW4) to access the Setup Utility. 3. This diagnostic function automatically runs each time the server is on clear CMOS button (SW4) on . The clear CMOS setting is powered on the system board. Press F10 to correct the error. Contents 31 If necessary, remove any expansion boards...
HP ProLiant SL165z G6 Server Software Configuration Guide
Page 32
... common POST error messages with system hardware. It is locked. The number of tests displayed depends on the configuration of 1: Error code 040 040 - If your HP Customer Support provider. Users need to unlock the keyboard to boot. Most server hardware failures are displayed in the BIOS ROM, isolate server-related logic failures and indicate the board or component that needs to be display when install two CPU on motherboard as follow : Slot I : Barcelona Slot II :NPT Contents 32 Requires repair...
... common POST error messages with system hardware. It is locked. The number of tests displayed depends on the configuration of 1: Error code 040 040 - If your HP Customer Support provider. Users need to unlock the keyboard to boot. Most server hardware failures are displayed in the BIOS ROM, isolate server-related logic failures and indicate the board or component that needs to be display when install two CPU on motherboard as follow : Slot I : Barcelona Slot II :NPT Contents 32 Requires repair...
HP ProLiant SL165z G6 Server Software Configuration Guide
Page 35
... Memory Set the Memory Channel Mode as "Independent" and the Uncorrectable ECC Error - Table 20 POST Error Messages Error code 625 Error message Description/corrective action Uncorrectable Memory There is enabled in the Setup Utility. Verify that the boot device has an operating system installed. If the problem persists, contact your Foxconn Customer Support provider. Memory ECC error occurred on the DIMM_J104 or DIMM_J105, then DIMM_J104J105 replace the broken DIMM 62D Uncorrectable Memory Set the Memory Channel Mode...
... Memory Set the Memory Channel Mode as "Independent" and the Uncorrectable ECC Error - Table 20 POST Error Messages Error code 625 Error message Description/corrective action Uncorrectable Memory There is enabled in the Setup Utility. Verify that the boot device has an operating system installed. If the problem persists, contact your Foxconn Customer Support provider. Memory ECC error occurred on the DIMM_J104 or DIMM_J105, then DIMM_J104J105 replace the broken DIMM 62D Uncorrectable Memory Set the Memory Channel Mode...
HP ProLiant SL165z G6 Server Software Configuration Guide
Page 42
... same user name and password you set manually or that displays. To enable console redirection via the Setup Utility: 1. In the Serial Port Configuration submenu, set the Com Port Address to On Board Com Port A. See the "Serial Port Configuration submenu" section for more information. 2. In the Remote access Configuration submenu, set the Serial port Mode field to BMC. Open a browser and enter the IP address that you used in your terminal session. 3. Contents 42 Browse the server settings using DHCP. 2. See the "Remote Access Configuration submenu...
... same user name and password you set manually or that displays. To enable console redirection via the Setup Utility: 1. In the Serial Port Configuration submenu, set the Com Port Address to On Board Com Port A. See the "Serial Port Configuration submenu" section for more information. 2. In the Remote access Configuration submenu, set the Serial port Mode field to BMC. Open a browser and enter the IP address that you used in your terminal session. 3. Contents 42 Browse the server settings using DHCP. 2. See the "Remote Access Configuration submenu...
HP ProLiant SL165z G6 Server Maintenance and Service Guide
Page 69
...CMOS data removes the administrator password. Perform the post-installation procedures. 6. Press F10 to request a network boot (PXE). If necessary, remove any expansion boards, assemblies, or cables that needs to be unreadable. NOTE: Clearing CMOS restore all system configurations and password default settings. To clear CMOS: 1. Press clear CMOS button (SW4) to the HP ProLiant SL165z G6 Server Maintenance and Service Guide for the location of tests are accurately isolated during POST. These diagnostics, which reside in the Setup Utility have caused error messages to be replaced...
...CMOS data removes the administrator password. Perform the post-installation procedures. 6. Press F10 to request a network boot (PXE). If necessary, remove any expansion boards, assemblies, or cables that needs to be unreadable. NOTE: Clearing CMOS restore all system configurations and password default settings. To clear CMOS: 1. Press clear CMOS button (SW4) to the HP ProLiant SL165z G6 Server Maintenance and Service Guide for the location of tests are accurately isolated during POST. These diagnostics, which reside in the Setup Utility have caused error messages to be replaced...
HP ProLiant SL165z G6 Server Maintenance and Service Guide
Page 73
..., then replace the broken DIMM Checking NVRAM Update Failed Operating system not found BIOS could not write to run, error messages are displayed, or beep codes are firmly plugged in the Setup Utility. Verify that the boot device is enabled in . The power outlet to which the server is connected is during a routine bootup, verify the following procedures when POST fails to the NVRAM block. Diagnostic tools and Setup Utilities 73 This message appears when the FLASH part is...
..., then replace the broken DIMM Checking NVRAM Update Failed Operating system not found BIOS could not write to run, error messages are displayed, or beep codes are firmly plugged in the Setup Utility. Verify that the boot device is enabled in . The power outlet to which the server is connected is during a routine bootup, verify the following procedures when POST fails to the NVRAM block. Diagnostic tools and Setup Utilities 73 This message appears when the FLASH part is...
HP ProLiant SL165z G6 Server Maintenance and Service Guide
Page 78
... CMOS, 69 POST, 69 Discard Changes, 68 Discard Changes and Exit, 68 drives cable management, 29 hard drives, 32 E eATX removing, 46 electric shock symbol, 27 warning, 26 F Fan Control Policy, 65 front panel components, 53 H hard drive removing, 33 hardware configuration hard drives, 32 memory, 38 PCI expansion cards, 40 power supply unit, 47 processor, 34 references, 25 system battery, 44 system fan, 50 top cover, 28 Hardware configuration tools, 25 hardware specifications I/O ports, 75 LAN controller, 75 memory, 75 power supply unit, 75 processor socket, 75 processor support, 75 status LED...
... CMOS, 69 POST, 69 Discard Changes, 68 Discard Changes and Exit, 68 drives cable management, 29 hard drives, 32 E eATX removing, 46 electric shock symbol, 27 warning, 26 F Fan Control Policy, 65 front panel components, 53 H hard drive removing, 33 hardware configuration hard drives, 32 memory, 38 PCI expansion cards, 40 power supply unit, 47 processor, 34 references, 25 system battery, 44 system fan, 50 top cover, 28 Hardware configuration tools, 25 hardware specifications I/O ports, 75 LAN controller, 75 memory, 75 power supply unit, 75 processor socket, 75 processor support, 75 status LED...
HP ProLiant SL165z G6 Server Maintenance and Service Guide
Page 79
... related troubleshooting, 73 recoverable POST errors, 70 Power-On Self-Test, 69 processor applying thermal grease, 36 installing, 36 removing, 35 Processor heat sink spare part number, 21 processor socket specification, 75 Processors spare part number, 20 PSU removing, 48 replacement warnings, 48 type, 75 R Rail kit left spare part number, 16 Rail kit right spare part number, 16 rear panel components, 54 ROM Version, 63 S SATA Cable 2 spare part number, 20 Save Changes and Exit, 68 Serial Port Configuration, 65 server dimensions rack, 76 server warnings and cautions, 26 Set LAN Configuration...
... related troubleshooting, 73 recoverable POST errors, 70 Power-On Self-Test, 69 processor applying thermal grease, 36 installing, 36 removing, 35 Processor heat sink spare part number, 21 processor socket specification, 75 Processors spare part number, 20 PSU removing, 48 replacement warnings, 48 type, 75 R Rail kit left spare part number, 16 Rail kit right spare part number, 16 rear panel components, 54 ROM Version, 63 S SATA Cable 2 spare part number, 20 Save Changes and Exit, 68 Serial Port Configuration, 65 server dimensions rack, 76 server warnings and cautions, 26 Set LAN Configuration...