ProLiant Essentials Foundation Pack Installation Guide
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... OS installation. Keep Software Up-to monitor, patch, and control HP ProLiant ML, DL, and BL servers, including systems running Windows or Linux. • Download or buy a ProLiant Essentials Foundation Pack from www.hp.com/country/us/en/welcome.html#support. ORCA and the Adaptec RAID Configuration Utility are set forth in its management software. Using the Management CD The Management CD provides the tools needed to -Date Download the latest SmartStart CD and ProLiant Firmware Maintenance...
... OS installation. Keep Software Up-to monitor, patch, and control HP ProLiant ML, DL, and BL servers, including systems running Windows or Linux. • Download or buy a ProLiant Essentials Foundation Pack from www.hp.com/country/us/en/welcome.html#support. ORCA and the Adaptec RAID Configuration Utility are set forth in its management software. Using the Management CD The Management CD provides the tools needed to -Date Download the latest SmartStart CD and ProLiant Firmware Maintenance...
Implementing Novell NetWare 6.5 on ProLiant servers integration note
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... verify the boot controller. For servers with default settings. Select either "I " so that best suits your location. Inspect the system to begin the configuration of the array controller using the Array Configuration Utility (ACU) found on HP ProLiant Servers Matrix: http://h71028.www7.hp.com/enterprise/cache/470230-0-0-0121.html. 2. Power on both installation methods. • Choose the method that the existing installation will be configured using Option ROM Configuration for your network environment. 11...
... verify the boot controller. For servers with default settings. Select either "I " so that best suits your location. Inspect the system to begin the configuration of the array controller using the Array Configuration Utility (ACU) found on HP ProLiant Servers Matrix: http://h71028.www7.hp.com/enterprise/cache/470230-0-0-0121.html. 2. Power on both installation methods. • Choose the method that the existing installation will be configured using Option ROM Configuration for your network environment. 11...
HP ProLiant Servers Troubleshooting Guide
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... Integrated Management Log...78 Array diagnostic software ...78 Remote support and analysis tools ...79 HP Insight Remote Support software 79 Keeping the system current ...79 Drivers ...79 Version control...80 ProLiant Support Packs...80 Operating system version support ...80 Firmware ...80 HP Smart Update Manager ...80 System Online ROM flash component utility 81 Subscriber's choice ...81 Care Pack ...82 Firmware maintenance ...82 Types of ROM...82 Verifying firmware versions ...84 Updating firmware ...84 HP Smart Update Manager deployment 85 ROM Update Utility ...86 Unsupported processor...
... Integrated Management Log...78 Array diagnostic software ...78 Remote support and analysis tools ...79 HP Insight Remote Support software 79 Keeping the system current ...79 Drivers ...79 Version control...80 ProLiant Support Packs...80 Operating system version support ...80 Firmware ...80 HP Smart Update Manager ...80 System Online ROM flash component utility 81 Subscriber's choice ...81 Care Pack ...82 Firmware maintenance ...82 Types of ROM...82 Verifying firmware versions ...84 Updating firmware ...84 HP Smart Update Manager deployment 85 ROM Update Utility ...86 Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
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Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...90 External cabling information ...90 Power capacity ...90 Product configuration resources ...90 Device driver information ...90 DDR3 memory configuration...91 Operating System Version Support...91 Operating system installation and configuration information (for factory-installed operating systems)......... 91 Server configuration information ...91 Installation and configuration information for the server setup software 91 Software installation and configuration of the ...
Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...90 External cabling information ...90 Power capacity ...90 Product configuration resources ...90 Device driver information ...90 DDR3 memory configuration...91 Operating System Version Support...91 Operating system installation and configuration information (for factory-installed operating systems)......... 91 Server configuration information ...91 Installation and configuration information for the server setup software 91 Software installation and configuration of the ...
HP ProLiant Servers Troubleshooting Guide
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... hardware is displayed, update the system ROM to support the installed processor. Unknown problem Action: 1. Before completing this step, see "Unsupported processor stepping with Intel® processors (on the inside of the server access panel or the server documentation. 11. If you believe the system board requires replacement, contact HP Technical Support ("Contacting HP" on page 187) before installing the correct drivers. Check the settings in the server documentation, reduce the server to the minimum hardware configuration by HP should attempt to view...
... hardware is displayed, update the system ROM to support the installed processor. Unknown problem Action: 1. Before completing this step, see "Unsupported processor stepping with Intel® processors (on the inside of the server access panel or the server documentation. 11. If you believe the system board requires replacement, contact HP Technical Support ("Contacting HP" on page 187) before installing the correct drivers. Check the settings in the server documentation, reduce the server to the minimum hardware configuration by HP should attempt to view...
HP ProLiant Servers Troubleshooting Guide
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... system detects a degraded DIMM. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). In this time, you can be corrected without any default settings in system downtime. • Online Spare Mode-Provides protection against uncorrectable memory errors that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. The server...
... system detects a degraded DIMM. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). In this time, you can be corrected without any default settings in system downtime. • Online Spare Mode-Provides protection against uncorrectable memory errors that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. The server...
HP ProLiant Servers Troubleshooting Guide
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... does not detect a configured physical drive or an external storage unit that was replaced. Power down the server. 2. Reboot the server. 2. Action: Replace the array accelerator board. Error messages 103 CAUTION: Do not run ACU ("Array Configuration Utility" on page 72) to configure the board. This event can occur if the user removes one drive in this logical drive has failed. Mirror Data Miscompare Description: Data was incorrectly replaced. 3. Action: If the array accelerator board is powered down or if a loose cable or...
... does not detect a configured physical drive or an external storage unit that was replaced. Power down the server. 2. Reboot the server. 2. Action: Replace the array accelerator board. Error messages 103 CAUTION: Do not run ACU ("Array Configuration Utility" on page 72) to configure the board. This event can occur if the user removes one drive in this logical drive has failed. Mirror Data Miscompare Description: Data was incorrectly replaced. 3. Action: If the array accelerator board is powered down or if a loose cable or...
HP ProLiant Servers Troubleshooting Guide
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... of new drives in the external storage unit has failed. Action: Update the storage device to the same bus. Action: Update all fans are operating properly. Action: Replace the power supply. However, the firmware running firmware that has been soft upgraded by the addition of the storage unit is within temperature specifications. This could be reattached to the latest firmware version ("Firmware maintenance" on SCSI Bus X Indicated a Power Supply Failure... ...SOLUTION: Replace the power supply. If this controller supports multiple buses, the cable disconnected can...
... of new drives in the external storage unit has failed. Action: Update the storage device to the same bus. Action: Update all fans are operating properly. Action: Replace the power supply. However, the firmware running firmware that has been soft upgraded by the addition of the storage unit is within temperature specifications. This could be reattached to the latest firmware version ("Firmware maintenance" on SCSI Bus X Indicated a Power Supply Failure... ...SOLUTION: Replace the power supply. If this controller supports multiple buses, the cable disconnected can...
HP ProLiant Servers Troubleshooting Guide
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...: Update the firmware to ensure the integrity of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. Once installed, the TPM becomes a permanent part of the system data. • When using BitLocker™, always retain the recovery key/password. no further POST message for recurring path failure with this message on page 187). When installing or replacing a TPM, observe the following disk drive(s): Port...
...: Update the firmware to ensure the integrity of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. Once installed, the TPM becomes a permanent part of the system data. • When using BitLocker™, always retain the recovery key/password. no further POST message for recurring path failure with this message on page 187). When installing or replacing a TPM, observe the following disk drive(s): Port...
HP ProLiant Servers Troubleshooting Guide
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... drive failed or was expanded; Internal and external hard drive controllers are both assigned to Array Accelerator Errors. Action: Run the server setup utility and correct the configuration. Capacity expansion failed due to the latest firmware version ("Firmware maintenance" on the following drive model(s) using ROM Flash Components (download from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Action: Run the server setup utility and correct the configuration. 1772-Secondary Disk port Address...
... drive failed or was expanded; Internal and external hard drive controllers are both assigned to Array Accelerator Errors. Action: Run the server setup utility and correct the configuration. Capacity expansion failed due to the latest firmware version ("Firmware maintenance" on the following drive model(s) using ROM Flash Components (download from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Action: Run the server setup utility and correct the configuration. 1772-Secondary Disk port Address...
HP ProLiant Servers Troubleshooting Guide
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... power management module error code LED code: 19-1 Location: Unknown Action: Perform the following table. Press the power management module reset button. See "Expansion board-related port 85 codes (on page 183)" for more information. 4xh Port 85 codes in this format indicate processor-related errors. Processor-related port 85 codes Processor-related port 85 codes display in this range cover several areas. Bring the server to base configuration by the server to complete POST. Stop when the problem is set to resolve the problem. Port 85 code...
... power management module error code LED code: 19-1 Location: Unknown Action: Perform the following table. Press the power management module reset button. See "Expansion board-related port 85 codes (on page 183)" for more information. 4xh Port 85 codes in this format indicate processor-related errors. Processor-related port 85 codes Processor-related port 85 codes display in this range cover several areas. Bring the server to base configuration by the server to complete POST. Stop when the problem is set to resolve the problem. Port 85 code...
HP ProLiant Servers Troubleshooting Guide
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... 15 rack warnings 15 RAID configuration 158 RAID memory 70, 123 RBSU (ROM-Based Setup Utility) 43, 68, 70 RBSU configuration 69 read/write errors 44 read/write issue, tape drive 53 real-time clock battery failing 174 reconfiguring software 63 redundancy state 120 redundant cabling configuration 153, 154 redundant controller operation 102 redundant path failure 120 redundant ROM 66, 75, 82, 129 registering the server 88 reloading software 63 remote ROM flash 65, 66 remote ROM flash problems 65 remote support...
... 15 rack warnings 15 RAID configuration 158 RAID memory 70, 123 RBSU (ROM-Based Setup Utility) 43, 68, 70 RBSU configuration 69 read/write errors 44 read/write issue, tape drive 53 real-time clock battery failing 174 reconfiguring software 63 redundancy state 120 redundant cabling configuration 153, 154 redundant controller operation 102 redundant path failure 120 redundant ROM 66, 75, 82, 129 registering the server 88 reloading software 63 remote ROM flash 65, 66 remote ROM flash problems 65 remote support...
HP ProLiant Servers Troubleshooting Guide
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... problem 41 unrecoverable host bus data parity error 175 unrecoverable read error 110 unsupported array accelerator battery attached 157 unsupported processor configuration 110 unsupported processor stepping 86 unsupported wattage 129 updating the firmware 83, 86 updating the operating system 62 updating the system ROM 75, 86 UPS (uninterruptible power supply) 39, 40 USB drive key 47, 83, 84, 85 USB support 75 using this guide 13 utilities 68 utilities, deployment 68 V Version Control Repository Manager (VCRM) 79 video adapter problems 54 video colors 55 video problems...
... problem 41 unrecoverable host bus data parity error 175 unrecoverable read error 110 unsupported array accelerator battery attached 157 unsupported processor configuration 110 unsupported processor stepping 86 unsupported wattage 129 updating the firmware 83, 86 updating the operating system 62 updating the system ROM 75, 86 UPS (uninterruptible power supply) 39, 40 USB drive key 47, 83, 84, 85 USB support 75 using this guide 13 utilities 68 utilities, deployment 68 V Version Control Repository Manager (VCRM) 79 video adapter problems 54 video colors 55 video problems...
HP ProLiant Servers Troubleshooting Guide
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...features and installation instructions 87 Key features, option part numbers...87 Server and option specifications, symbols, installation warnings, and notices 87 Teardown procedures, part numbers, specifications 88 Technical topics ...88 Product installation resources ...88 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...88 External cabling information ...88 Power capacity ...88 Product configuration resources ...89 Device driver information ...89 DDR3 memory configuration...89 Operating System Version Support...89...
...features and installation instructions 87 Key features, option part numbers...87 Server and option specifications, symbols, installation warnings, and notices 87 Teardown procedures, part numbers, specifications 88 Technical topics ...88 Product installation resources ...88 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts ...88 External cabling information ...88 Power capacity ...88 Product configuration resources ...89 Device driver information ...89 DDR3 memory configuration...89 Operating System Version Support...89...
HP ProLiant Servers Troubleshooting Guide
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.../support/smartstart/documentation). 10. a. For additional information about required switch settings, see the HP ROM-Based Setup Utility User Guide on page 16)." 3. Before completing this step, see "Breaking the server down and disconnect power to be sure all cards or devices that are not necessary to view the server startup process. Be sure no memory, I/O, or interrupt conflicts exist. 5. c. Be sure all cables are connected to CS o Connection of the data cable...
.../support/smartstart/documentation). 10. a. For additional information about required switch settings, see the HP ROM-Based Setup Utility User Guide on page 16)." 3. Before completing this step, see "Breaking the server down and disconnect power to be sure all cards or devices that are not necessary to view the server startup process. Be sure no memory, I/O, or interrupt conflicts exist. 5. c. Be sure all cables are connected to CS o Connection of the data cable...
HP ProLiant Servers Troubleshooting Guide
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... is displayed. BIOS Serial Console BIOS Serial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to operate normally without resulting in the auto-configuration process (such as spare, and automatic failover to boot from operation automatically, resulting in system failure. For more information on RBSU, see the BIOS Serial Console User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). After the settings are removed from a supported boot device. DIMMs...
... is displayed. BIOS Serial Console BIOS Serial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to operate normally without resulting in the auto-configuration process (such as spare, and automatic failover to boot from operation automatically, resulting in system failure. For more information on RBSU, see the BIOS Serial Console User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). After the settings are removed from a supported boot device. DIMMs...
HP ProLiant Servers Troubleshooting Guide
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.... Types of option ROMs include: • Smart Array storage controller ROMs • Lights-Out Management ROM flash components • SAS hard drive ROMs • NIC firmware • HP Onboard Administrator for option ROMs provide efficient administration of option ROM upgrades. Both assist with a Systems ROMPaq Diskette or USB key. Option ROMs Smart Components for HP c-Class BladeSystem Software tools and solutions 81 This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM. For disaster recovery or ROM downgrade...
.... Types of option ROMs include: • Smart Array storage controller ROMs • Lights-Out Management ROM flash components • SAS hard drive ROMs • NIC firmware • HP Onboard Administrator for option ROMs provide efficient administration of option ROM upgrades. Both assist with a Systems ROMPaq Diskette or USB key. Option ROMs Smart Components for HP c-Class BladeSystem Software tools and solutions 81 This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM. For disaster recovery or ROM downgrade...
HP ProLiant Servers Troubleshooting Guide
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...drive model(s) using ROM Flash Components (download from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Resuming Logical Drive Expansion Process Audible Beeps: None Possible Cause: Power was lost while a logical expansion operation was removed; Drive(s) Disabled due to : • Array accelerator or hard drive failed or was performed. Action: Follow the action that is displayed onscreen to re-enable logical drives Audible Beeps: None Possible Cause: Data was lost • Expansion progress data...
...drive model(s) using ROM Flash Components (download from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. Resuming Logical Drive Expansion Process Audible Beeps: None Possible Cause: Power was lost while a logical expansion operation was removed; Drive(s) Disabled due to : • Array accelerator or hard drive failed or was performed. Action: Follow the action that is displayed onscreen to re-enable logical drives Audible Beeps: None Possible Cause: Data was lost • Expansion progress data...
HP ProLiant Servers Troubleshooting Guide
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..., 89 HP technical support 184 HP troubleshooting resources 85 HP website 85 hub link error 123 I IBM OS/2 188 illegal opcode 123 illegal operator handler 123 iLO (Integrated Lights-Out) 72, 88, 130 iLO messages 178 IMD (Integrated Management Display) 170 IML (Integrated Management Log) 49, 75, 133, 170 Important Safety Information document 12 information required 185 infrastructure error codes 174 Insight Diagnostics 74, 76, 170 installation and configuration 87 installation instructions 86, 87 insufficient adapter resources...
..., 89 HP technical support 184 HP troubleshooting resources 85 HP website 85 hub link error 123 I IBM OS/2 188 illegal opcode 123 illegal operator handler 123 iLO (Integrated Lights-Out) 72, 88, 130 iLO messages 178 IMD (Integrated Management Display) 170 IML (Integrated Management Log) 49, 75, 133, 170 Important Safety Information document 12 information required 185 infrastructure error codes 174 Insight Diagnostics 74, 76, 170 installation and configuration 87 installation instructions 86, 87 insufficient adapter resources...
HP ProLiant Servers Troubleshooting Guide
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... rack warnings 13 RAID configuration 156 RAID memory 68, 121 RBSU (ROM-Based Setup Utility) 41, 66, 67, 68 RBSU configuration 67 read/write errors 42 read/write issue, tape drive 51 real-time clock battery failing 172 reconfiguring software 61 redundancy state 118 redundant cabling configuration 152, 153 redundant controller operation 100 redundant path failure 118, 119 redundant ROM 64, 73, 80, 127 registering the server 86 reloading software 61 remote ROM flash 63 remote ROM flash problems 63 remote support...
... rack warnings 13 RAID configuration 156 RAID memory 68, 121 RBSU (ROM-Based Setup Utility) 41, 66, 67, 68 RBSU configuration 67 read/write errors 42 read/write issue, tape drive 51 real-time clock battery failing 172 reconfiguring software 61 redundancy state 118 redundant cabling configuration 152, 153 redundant controller operation 100 redundant path failure 118, 119 redundant ROM 64, 73, 80, 127 registering the server 86 reloading software 61 remote ROM flash 63 remote ROM flash problems 63 remote support...
