HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
Page 11
... default, the Enclosure State View and the Health Collection State View do not display diagnostic level information for events or performance. The layout of the HP BladeSystem cClass enclosure, and provides the state down to the event. Expected associated classes...views. • The HP BladeSystem Enclosure Monitor Service class instance is not displayed in the HP BladeSystem Enclosure Group HP b-Class Blade Servers are stored in the HP BladeSystem event log. Researching state monitoring HP BladeSystem Enclosures are generated only once. HP Health Components present detailed...
... default, the Enclosure State View and the Health Collection State View do not display diagnostic level information for events or performance. The layout of the HP BladeSystem cClass enclosure, and provides the state down to the event. Expected associated classes...views. • The HP BladeSystem Enclosure Monitor Service class instance is not displayed in the HP BladeSystem Enclosure Group HP b-Class Blade Servers are stored in the HP BladeSystem event log. Researching state monitoring HP BladeSystem Enclosures are generated only once. HP Health Components present detailed...
HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
Page 13
... about your e-mail. Review the troubleshooting information found in tools (such as Version Control Agents and Insight Diagnostics) o HP server type and models o HP server serial number o Screen prints of any error messages received o Detailed description of the HP BladeSystem Management Packs for Microsoft® System Center Essentials Troubleshooting Assistant. The contents of Insight Management Agents...
... about your e-mail. Review the troubleshooting information found in tools (such as Version Control Agents and Insight Diagnostics) o HP server type and models o HP server serial number o Screen prints of any error messages received o Detailed description of the HP BladeSystem Management Packs for Microsoft® System Center Essentials Troubleshooting Assistant. The contents of Insight Management Agents...
Error Prevention Guide
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...troubleshooting networking problems. • If you have a tape drive, maintain a scheduled cleaning program. • If you took to the server) include SCSI controllers, hot-pluggable redundant power supplies, hot-pluggable fans, hot-pluggable drives, SCSI cables, network adapters, Processor Power ... drive, remember the importance of the cartridge so that adequate space exists around them . System configuration, Survey Utility, and Array Diagnostic Utility (ADU) printouts, as well as magnetized screwdrivers and telephones with future part replacement. • Keep an up against walls...
...troubleshooting networking problems. • If you have a tape drive, maintain a scheduled cleaning program. • If you took to the server) include SCSI controllers, hot-pluggable redundant power supplies, hot-pluggable fans, hot-pluggable drives, SCSI cables, network adapters, Processor Power ... drive, remember the importance of the cartridge so that adequate space exists around them . System configuration, Survey Utility, and Array Diagnostic Utility (ADU) printouts, as well as magnetized screwdrivers and telephones with future part replacement. • Keep an up against walls...
HP BladeSystem Management Pack for Microsoft System Center Essentials 2007 User Guide
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...Center Essentials 2007 User Guide. Review the troubleshooting information found in tools (such as Version Control Agents and Insight Diagnostics) o HP server type and models o HP server serial number o Screen prints of any error messages received o Detailed description of this guide. Download and open... have the following steps and collect the necessary system information to use the current HP BladeSystem Management Pack for product updates. 3. See the HP website (http://www.hp.com/servers/integration) for Microsoft® System Center Essentials 2007 User Guide. 2. The contents...
...Center Essentials 2007 User Guide. Review the troubleshooting information found in tools (such as Version Control Agents and Insight Diagnostics) o HP server type and models o HP server serial number o Screen prints of any error messages received o Detailed description of this guide. Download and open... have the following steps and collect the necessary system information to use the current HP BladeSystem Management Pack for product updates. 3. See the HP website (http://www.hp.com/servers/integration) for Microsoft® System Center Essentials 2007 User Guide. 2. The contents...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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...HP Industry Standard Servers June 2004 Technical White Paper HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer Table of Contents Abstract Executive Summary 3 Introduction 3 Importance of Service Tools 5 What is the Insight Diagnostics Online Edition? 5 How Insight Diagnostics... History/Audit Trail Reporting 8 Integration with the Remote Insight Lights-Out Edition 8 Collecting and Updating Insight Diagnostics Online Edition Information 9 Accessing and Viewing Information 9 Accessing from a Browser 10 Browser Requirements 10 Accessing ...
...HP Industry Standard Servers June 2004 Technical White Paper HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer Table of Contents Abstract Executive Summary 3 Introduction 3 Importance of Service Tools 5 What is the Insight Diagnostics Online Edition? 5 How Insight Diagnostics... History/Audit Trail Reporting 8 Integration with the Remote Insight Lights-Out Edition 8 Collecting and Updating Insight Diagnostics Online Edition Information 9 Accessing and Viewing Information 9 Accessing from a Browser 10 Browser Requirements 10 Accessing ...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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... tool that depend on servers, maximizing server availability is a requirement for ProLiant servers and increases overall availability. Insight Diagnostics Online Edition replaces this critical data, and addresses customer requirements for the server. Operation-There is a component of the ProLiant Essentials suite of management ... right information available at : http://h18004.www1.hp.com/products/servers/proliantessentials/index.html http://h71028.www7.hp.com/enterprise/cache/6842-0-0-0-121.aspx With the complexity of today's server applications and the critical nature of data stored ...
... tool that depend on servers, maximizing server availability is a requirement for ProLiant servers and increases overall availability. Insight Diagnostics Online Edition replaces this critical data, and addresses customer requirements for the server. Operation-There is a component of the ProLiant Essentials suite of management ... right information available at : http://h18004.www1.hp.com/products/servers/proliantessentials/index.html http://h71028.www7.hp.com/enterprise/cache/6842-0-0-0-121.aspx With the complexity of today's server applications and the critical nature of data stored ...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
Page 3
... entries, you to promptly identify server failures. Insight Diagnostics Online Edition is online, thus helping system administrators to view and manage the Integrated Management Log (IML) system event entries on Microsoft® Windows® 2000, Microsoft Windows Server 2003, and Red Hat Enterprise Linux... • Clear the IML of all entries which will delete the log from nonvolatile memory (NVRAM) This combination of Insight Diagnostics Online Edition is 6.3 and is first available with SmartStart 7.1. The initial version of features simplifies the service process and minimizes ...
... entries, you to promptly identify server failures. Insight Diagnostics Online Edition is online, thus helping system administrators to view and manage the Integrated Management Log (IML) system event entries on Microsoft® Windows® 2000, Microsoft Windows Server 2003, and Red Hat Enterprise Linux... • Clear the IML of all entries which will delete the log from nonvolatile memory (NVRAM) This combination of Insight Diagnostics Online Edition is 6.3 and is first available with SmartStart 7.1. The initial version of features simplifies the service process and minimizes ...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
Page 4
... shrinking administration budgets and staff means not only must servers be highly available, but tools must be resolved quickly and easily so the server can continue to support users and applications. Insight Diagnostics Online Edition is a powerful troubleshooting tool for in...these requirements results in: • Faster problem resolution times • Minimized administration costs and resources • Higher server availability The Insight Diagnostics Online Edition was designed to address these challenges, specific requirements have emerged in managing their environments. As a result...
... shrinking administration budgets and staff means not only must servers be highly available, but tools must be resolved quickly and easily so the server can continue to support users and applications. Insight Diagnostics Online Edition is a powerful troubleshooting tool for in...these requirements results in: • Faster problem resolution times • Minimized administration costs and resources • Higher server availability The Insight Diagnostics Online Edition was designed to address these challenges, specific requirements have emerged in managing their environments. As a result...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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...=weekday(0-6) If you do not wish to run at a specific point in the same directory as the executable portion of the program. The Insight Diagnostics Online Edition maintains up -todate information and view of the system. NOTE: -t and -o cannot be initiated from the command line. For example,... field, just place a * in the field and enclose the parameters in sessions. An on-demand session capture can be analyzed locally by Insight Diagnostics Online Edition, or sent to identify both hardware and operating system information within the same polling process. options: en, fr, it, de, sp,...
...=weekday(0-6) If you do not wish to run at a specific point in the same directory as the executable portion of the program. The Insight Diagnostics Online Edition maintains up -todate information and view of the system. NOTE: -t and -o cannot be initiated from the command line. For example,... field, just place a * in the field and enclose the parameters in sessions. An on-demand session capture can be analyzed locally by Insight Diagnostics Online Edition, or sent to identify both hardware and operating system information within the same polling process. options: en, fr, it, de, sp,...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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-o FILE Run a new Survey snapshot and output to a file. Default is ignored. -w Starts the HP Insight Diagnostics Web Management daemon. -k Kills the HP Insight Diagnostics Web Management daemon. -? , -h Display Help. NOTE: If no -o option is specified this option is formed using the current date in this format: 'surveyCCYY-MM-DD-HH-mm-ss.xml' (CC=Century, YY=Year, MM=Month, DD=Day, HH=Hour, mm=minute, ss=second). -f Overwrite output file if it already exists.
-o FILE Run a new Survey snapshot and output to a file. Default is ignored. -w Starts the HP Insight Diagnostics Web Management daemon. -k Kills the HP Insight Diagnostics Web Management daemon. -? , -h Display Help. NOTE: If no -o option is specified this option is formed using the current date in this format: 'surveyCCYY-MM-DD-HH-mm-ss.xml' (CC=Century, YY=Year, MM=Month, DD=Day, HH=Hour, mm=minute, ss=second). -f Overwrite output file if it already exists.
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
Page 7
... this information to determine possible component interactions and to bring the server online. Upon an event trigger (either a reboot of the server, scheduled time interval, or user-initiated action) Insight Diagnostics Online Edition collects a snapshot of the hardware and operating system ...tool. Service personnel use your Web browser to log on the server. As each time the Insight Diagnostics Online Edition captures the system configuration. This information is compared to reboot the server. This approach minimizes problem resolution time. Eight snapshot generations plus ...
... this information to determine possible component interactions and to bring the server online. Upon an event trigger (either a reboot of the server, scheduled time interval, or user-initiated action) Insight Diagnostics Online Edition collects a snapshot of the hardware and operating system ...tool. Service personnel use your Web browser to log on the server. As each time the Insight Diagnostics Online Edition captures the system configuration. This information is compared to reboot the server. This approach minimizes problem resolution time. Eight snapshot generations plus ...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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...; Remotely or locally using command line parameters. All of server problems. The system administrator can be parsed in several options are available for one-time collection. In completing the comparison, the Insight Diagnostics Online Edition automatically matches the snapshots and highlights any differences ... latest information and change is recognized, it will also be used for collecting information. • Upon Server Reboot-When set for periodic capture, Insight Diagnostics Online Edition also provides a mechanism to identify the history of events and the order and point at ...
...; Remotely or locally using command line parameters. All of server problems. The system administrator can be parsed in several options are available for one-time collection. In completing the comparison, the Insight Diagnostics Online Edition automatically matches the snapshots and highlights any differences ... latest information and change is recognized, it will also be used for collecting information. • Upon Server Reboot-When set for periodic capture, Insight Diagnostics Online Edition also provides a mechanism to identify the history of events and the order and point at ...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
Page 9
...allows you wish to run Insight Diagnostics remotely, use the URL: https://machine:2381/ where machine is the IP address, or the computer name under Tools - IMPORTANT: You must have all of the available Web agents. Go to the server System Page under DNS. System ...Information. To access the desired agent: Navigate to Internet Explorer. Determine the address of the required browser technologies. The Insight Diagnostics home page is displayed for the Webenabled diagnostics to work properly: • Enable ...
...allows you wish to run Insight Diagnostics remotely, use the URL: https://machine:2381/ where machine is the IP address, or the computer name under Tools - IMPORTANT: You must have all of the available Web agents. Go to the server System Page under DNS. System ...Information. To access the desired agent: Navigate to Internet Explorer. Determine the address of the required browser technologies. The Insight Diagnostics home page is displayed for the Webenabled diagnostics to work properly: • Enable ...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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....xml). Any text editor may log in over a standard network or modem connection to view or transfer the file. Insight Diagnostics Online Edition eliminates the need to use a combination of online and offline tools and generate multiple reports. Different report formats can...removes much of the time and effort that Insight Diagnostics Online Edition generate a comparison of sessions 3 and 5 using a Web browser, the configuration history file (surveybase.xml & surveyDATESTAMP.xml) can help identify trends causing intermittent server problems, such as low memory resources or the processor...
....xml). Any text editor may log in over a standard network or modem connection to view or transfer the file. Insight Diagnostics Online Edition eliminates the need to use a combination of online and offline tools and generate multiple reports. Different report formats can...removes much of the time and effort that Insight Diagnostics Online Edition generate a comparison of sessions 3 and 5 using a Web browser, the configuration history file (surveybase.xml & surveyDATESTAMP.xml) can help identify trends causing intermittent server problems, such as low memory resources or the processor...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
Page 11
...ProLiant RBSU-based servers (most G2 models of ProLiant ML/DL 300, 500, 700 and BL servers) For a complete list, view the supported matrices at the following features supported and enabled: • HTML tables • HTML frames • JavaScript • Accept All Cookies • Full Java Development Kit 1.1 (JDK 1.1) support Availability Insight Diagnostics... Online Edition is distributed on Accessing and Viewing Information. Specifications HP Insight Diagnostics Online Edition Specifications Supported platforms ProLiant platforms that ...
...ProLiant RBSU-based servers (most G2 models of ProLiant ML/DL 300, 500, 700 and BL servers) For a complete list, view the supported matrices at the following features supported and enabled: • HTML tables • HTML frames • JavaScript • Accept All Cookies • Full Java Development Kit 1.1 (JDK 1.1) support Availability Insight Diagnostics... Online Edition is distributed on Accessing and Viewing Information. Specifications HP Insight Diagnostics Online Edition Specifications Supported platforms ProLiant platforms that ...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
Page 12
... is a US trademark of any kind and is provided "as constituting an additional warranty. Nothing herein should be liable for HP products are U.S. © 2002, 2004 Hewlett-Packard Development Company, L.P. Microsoft® and Windows® are set forth ... such products. Hewlett-Packard Company shall not be construed as is" without warranty of Sun Microsystems, Inc. Insight Diagnostics Online Edition White Paper Prepared by Industry Standard Servers First Edition (June 2004) P/N 372364-001 registered trademarks of Linus Torvalds. Java™ is a U.S. The ...
... is a US trademark of any kind and is provided "as constituting an additional warranty. Nothing herein should be liable for HP products are U.S. © 2002, 2004 Hewlett-Packard Development Company, L.P. Microsoft® and Windows® are set forth ... such products. Hewlett-Packard Company shall not be construed as is" without warranty of Sun Microsystems, Inc. Insight Diagnostics Online Edition White Paper Prepared by Industry Standard Servers First Edition (June 2004) P/N 372364-001 registered trademarks of Linus Torvalds. Java™ is a U.S. The ...
HP Insight Management Agents architecture for Windows servers
Page 13
... of each managed system. The framework also provides a set of plug-in web applications developed by other applications running on the managed server from the SMH web server of HP Diagnostics and the HP Array Configuration Utility, as well as applications such as the Secure Task Execution and Configure Agent Settings services. Figure 6 shows a detailed...
... of each managed system. The framework also provides a set of plug-in web applications developed by other applications running on the managed server from the SMH web server of HP Diagnostics and the HP Array Configuration Utility, as well as applications such as the Secure Task Execution and Configure Agent Settings services. Figure 6 shows a detailed...
ProLiant DL100 Series Servers User Guide
Page 3
...grounding requirements ...9 Rack warnings ...9 Installing hardware options...10 Installing the server into the rack...10 Powering up and configuring the server ...10 Installing the operating system...10 Registering the server...11 Hardware options installation...12 Introduction ...12 Processor option...12 Optical...Trusted Platform Module 15 Software and configuration utilities 16 ROMPaq utility...16 Lights-Out 100i Remote Management ...16 HP Insight Diagnostics...16 Drivers ...16 Updating firmware ...16 Troubleshooting ...17 Common problem resolution ...17 Loose connections...17 Service ...
...grounding requirements ...9 Rack warnings ...9 Installing hardware options...10 Installing the server into the rack...10 Powering up and configuring the server ...10 Installing the operating system...10 Registering the server...11 Hardware options installation...12 Introduction ...12 Processor option...12 Optical...Trusted Platform Module 15 Software and configuration utilities 16 ROMPaq utility...16 Lights-Out 100i Remote Management ...16 HP Insight Diagnostics...16 Drivers ...16 Updating firmware ...16 Troubleshooting ...17 Common problem resolution ...17 Loose connections...17 Service ...
ProLiant DL100 Series Servers User Guide
Page 4
Symptom information ...20 Diagnostic steps ...20 Hardware problems...31 Hardware problems...31 Contacting HP...48 Software tools and solutions ...53 Introduction to software problems ...53 Firmware maintenance ...56 Battery replacement ...58 Regulatory compliance notices ...60 Regulatory ...228;uschemission 65 Electrostatic discharge ...66 Preventing electrostatic discharge ...66 Grounding methods to prevent electrostatic discharge 66 Technical support...67 Before you contact HP...67 HP contact information ...67 Customer Self Repair ...67 Acronyms and abbreviations...75 Index...79 Contents 4
Symptom information ...20 Diagnostic steps ...20 Hardware problems...31 Hardware problems...31 Contacting HP...48 Software tools and solutions ...53 Introduction to software problems ...53 Firmware maintenance ...56 Battery replacement ...58 Regulatory compliance notices ...60 Regulatory ...228;uschemission 65 Electrostatic discharge ...66 Preventing electrostatic discharge ...66 Grounding methods to prevent electrostatic discharge 66 Technical support...67 Before you contact HP...67 HP contact information ...67 Customer Self Repair ...67 Acronyms and abbreviations...75 Index...79 Contents 4
ProLiant DL100 Series Servers User Guide
Page 16
The utility has online help and can be found on the HP website (http://www.hp.com/servers/proliant). Software and configuration utilities 16 IMPORTANT: Always perform a backup before installing or updating device drivers. HP Insight Diagnostics The HP Insight Diagnostics utility displays information about the ROMPaq utility, see the server-specific information on the Support CD. For the latest...
The utility has online help and can be found on the HP website (http://www.hp.com/servers/proliant). Software and configuration utilities 16 IMPORTANT: Always perform a backup before installing or updating device drivers. HP Insight Diagnostics The HP Insight Diagnostics utility displays information about the ROMPaq utility, see the server-specific information on the Support CD. For the latest...