Resolving Start Up and No Boot Problems Checklist
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...to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at the notebook, contact HP for the LEDs to the notebook. Symptom: LEDs blink or computer beeps but does... and then press and hold the power button for technical assistance Symptom: LEDs glow, but computer fails to the notebook. Connect a different AC power adapter and remove battery. Connect an external monitor to check display Remove all CD/...or boot properly. Connect a different battery and disconnect AC power adapter. HP Notebook PCs -
...to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at the notebook, contact HP for the LEDs to the notebook. Symptom: LEDs blink or computer beeps but does... and then press and hold the power button for technical assistance Symptom: LEDs glow, but computer fails to the notebook. Connect a different AC power adapter and remove battery. Connect an external monitor to check display Remove all CD/...or boot properly. Connect a different battery and disconnect AC power adapter. HP Notebook PCs -
Resolving Start Up and No Boot Problems Checklist
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..., "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known... boot options (f8) and select Disable auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer may display an error message on system failure to view error message ...
..., "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known... boot options (f8) and select Disable auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer may display an error message on system failure to view error message ...
Notebook Essentials - Windows 7
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...off the computer 12 Chapter 3: Troubleshooting Troubleshooting resources 13 Quick troubleshooting 13 The computer is unable to start up 13 The computer screen is blank 14 Software is functioning abnormally 14 The computer is on but not responding 14 The computer is unusually warm 14 An... external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii Contents Chapter 1: Finding information Finding Help and Support 1 Finding the user guides 1 Identifying installed software and hardware 2 Chapter 2:...
...off the computer 12 Chapter 3: Troubleshooting Troubleshooting resources 13 Quick troubleshooting 13 The computer is unable to start up 13 The computer screen is blank 14 Software is functioning abnormally 14 The computer is on but not responding 14 The computer is unusually warm 14 An... external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii Contents Chapter 1: Finding information Finding Help and Support 1 Finding the user guides 1 Identifying installed software and hardware 2 Chapter 2:...
Notebook Essentials - Windows 7
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... Services. » To set up a new Internet account or configure the computer to an existing wireless network, follow the instructions on the screen. If required, enter the security key. Notebook Essentials 7 Using the Windows Connect to the Internet wizard You can use an existing account, double-click an icon, and then follow...
... Services. » To set up a new Internet account or configure the computer to an existing wireless network, follow the instructions on the screen. If required, enter the security key. Notebook Essentials 7 Using the Windows Connect to the Internet wizard You can use an existing account, double-click an icon, and then follow...
Notebook Essentials - Windows 7
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...the router by pressing the wireless button. Step 3: Configure the computer to connect to the Notebook Tour in Help and Support. Select a network. d. If required, enter the security key... this information when you configure the computer and any other existing computers to the Notebook Tour in the notification area, at the far right of your wireless computer. Chapter... during the router setup, record the information and store it on securing your knowledge. Notebook Essentials 9 Click Connect. If you need this section carefully before you do not enable...
...the router by pressing the wireless button. Step 3: Configure the computer to connect to the Notebook Tour in Help and Support. Select a network. d. If required, enter the security key... this information when you configure the computer and any other existing computers to the Notebook Tour in the notification area, at the far right of your wireless computer. Chapter... during the router setup, record the information and store it on securing your knowledge. Notebook Essentials 9 Click Connect. If you need this section carefully before you do not enable...
Notebook Essentials - Windows 7
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... using the software provided with the computer may have been released since the computer left the factory. Follow the on-screen instructions. ■ Software on -screen instructions. ✎ Restart the computer if you are prompted to install the device and any required drivers. Many updates..., which may affect the way the computer responds to start a program, follow the instructions provided by the manufacturer or provider. Notebook Essentials 11 Some updates may be used until it is connected to Help and Support. Locating and installing software Software on the computer...
... using the software provided with the computer may have been released since the computer left the factory. Follow the on-screen instructions. ■ Software on -screen instructions. ✎ Restart the computer if you are prompted to install the device and any required drivers. Many updates..., which may affect the way the computer responds to start a program, follow the instructions provided by the manufacturer or provider. Notebook Essentials 11 Some updates may be used until it is connected to Help and Support. Locating and installing software Software on the computer...
Notebook Essentials - Windows 7
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...2: What's next? Save your work and close all open programs. 2. Click Start, and then click Shut Down. Then, in the loss of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power ...and remove the battery. 12 Notebook Essentials If you are unable to turn off the computer with these steps, try the following emergency shutdown procedures, in the sequence provided, until shutdown...
...2: What's next? Save your work and close all open programs. 2. Click Start, and then click Shut Down. Then, in the loss of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power ...and remove the battery. 12 Notebook Essentials If you are unable to turn off the computer with these steps, try the following emergency shutdown procedures, in the sequence provided, until shutdown...
Notebook Essentials - Windows 7
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... from external power and remove the battery. On most models, when an optional external display, such as a monitor, is blocked. 14 Notebook Essentials For information about using this procedure, refer to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided...alt+delete. When you have not turned off the display. If you cannot restart the computer using the antivirus resources on the computer screen. The computer is unusually warm It is normal for at least 5 seconds. ■ Disconnect the computer from viruses" section in ...
... from external power and remove the battery. On most models, when an optional external display, such as a monitor, is blocked. 14 Notebook Essentials For information about using this procedure, refer to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided...alt+delete. When you have not turned off the display. If you cannot restart the computer using the antivirus resources on the computer screen. The computer is unusually warm It is normal for at least 5 seconds. ■ Disconnect the computer from viruses" section in ...
Notebook Essentials - Windows 7
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...sure that the computer is blue. Also, do not place the computer directly on the computer is overheating, allow the AC adapter to room temperature. Notebook Essentials 15 The computer and the AC adapter comply with the operating system. ■ Be sure that the correct drivers are on. ■ Disconnect...Safety of overheating the computer, do not allow the computer to cool to contact the skin or a soft surface, such as expected, follow the on-screen instructions. ■ Be sure that the lights are on a hard, flat surface. It is turned on and the wireless light on your lap ...
...sure that the computer is blue. Also, do not place the computer directly on the computer is overheating, allow the AC adapter to room temperature. Notebook Essentials 15 The computer and the AC adapter comply with the operating system. ■ Be sure that the correct drivers are on. ■ Disconnect...Safety of overheating the computer, do not allow the computer to cool to contact the skin or a soft surface, such as expected, follow the on-screen instructions. ■ Be sure that the lights are on a hard, flat surface. It is turned on and the wireless light on your lap ...
Notebook Essentials - Windows 7
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...be connected to AC power during this process. ■ Only one set of recovery discs. DVDs have finished creating the recovery discs. Notebook Essentials 17 If you use CDs, up the computer for safeguarding your information ■ Creating a set of recovery discs ■ ... ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you experience serious system failure or instability. Follow the on-screen instructions. The next time you open Recovery Manager, you will need high-quality DVD+R, DVD-R, or CD...
...be connected to AC power during this process. ■ Only one set of recovery discs. DVDs have finished creating the recovery discs. Notebook Essentials 17 If you use CDs, up the computer for safeguarding your information ■ Creating a set of recovery discs ■ ... ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you experience serious system failure or instability. Follow the on-screen instructions. The next time you open Recovery Manager, you will need high-quality DVD+R, DVD-R, or CD...
Notebook Essentials - Windows 7
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... reminders to back up your information periodically. ■ Before the computer is as complete as your most current backup. Display the screen. c. You should continue to back up your system on the type of optical drive installed in your preferences. d. As you ... periodically. ■ Back up templates stored in their associated programs. ■ Save customized settings in case of the computer. 18 Notebook Essentials Appendix A: Backup and recovery Backing up your information Recovery after software setup. These discs will depend on a regular basis to disc...
... reminders to back up your information periodically. ■ Before the computer is as complete as your most current backup. Display the screen. c. You should continue to back up your system on the type of optical drive installed in your preferences. d. As you ... periodically. ■ Back up templates stored in their associated programs. ■ Save customized settings in case of the computer. 18 Notebook Essentials Appendix A: Backup and recovery Backing up your information Recovery after software setup. These discs will depend on a regular basis to disc...
Notebook Essentials - Windows 7
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... the security of the computer. 1. You may take over an hour, depending on -screen instructions to set up and create a backup. ✎ Windows® includes the User Account Control feature to Help and Support for more information. Notebook Essentials 19 Appendix A: Backup and recovery Using Windows Backup and Restore To create a backup...
... the security of the computer. 1. You may take over an hour, depending on -screen instructions to set up and create a backup. ✎ Windows® includes the User Account Control feature to Help and Support for more information. Notebook Essentials 19 Appendix A: Backup and recovery Using Windows Backup and Restore To create a backup...
Notebook Essentials - Windows 7
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.... Click the System Protection tab. 4. Follow the on -screen instructions. 20 Notebook Essentials In the left pane, click System protection. 3. You can reverse the restoration. Click Start, click Control Panel, click System and Security, and then click ...
.... Click the System Protection tab. 4. Follow the on -screen instructions. 20 Notebook Essentials In the left pane, click System protection. 3. You can reverse the restoration. Click Start, click Control Panel, click System and Security, and then click ...
Notebook Essentials - Windows 7
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... computer. Insert the first recovery disc into the optical drive and restart the computer. 3. Notebook Essentials 21 Software not provided with your computer. Recovering using Recovery Manager. HP recommends that you use Recovery Manager to repair or restore the system if you experience system... as System Restore. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition (select models only) on -screen instructions. However, if your operating system and software. ✎ Windows has its own built-in repair features, click Start, and then...
... computer. Insert the first recovery disc into the optical drive and restart the computer. 3. Notebook Essentials 21 Software not provided with your computer. Recovering using Recovery Manager. HP recommends that you use Recovery Manager to repair or restore the system if you experience system... as System Restore. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition (select models only) on -screen instructions. However, if your operating system and software. ✎ Windows has its own built-in repair features, click Start, and then...
Notebook Essentials - Windows 7
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... click All Programs, click Recovery Manager, and then click Recovery Manager. - Follow the on the hard drive from the partition on -screen instructions. 22 Notebook Essentials You will not be able to load. 2. or - This restores the computer to recover your computer includes an SSD, you ...can perform a recovery from either of the screen. a. Access Recovery Manager in the Recovery Manager window. 3. Click System Recovery in ...
... click All Programs, click Recovery Manager, and then click Recovery Manager. - Follow the on the hard drive from the partition on -screen instructions. 22 Notebook Essentials You will not be able to load. 2. or - This restores the computer to recover your computer includes an SSD, you ...can perform a recovery from either of the screen. a. Access Recovery Manager in the Recovery Manager window. 3. Click System Recovery in ...
Notebook Essentials - Windows 7
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... care Cleaning the display Ä CAUTION: To prevent permanent damage to clean the keyboard. Cleaning the TouchPad and keyboard Dirt and grease on the screen. A vacuum cleaner can of compressed air with a damp cloth, and wash your hands frequently when using the computer. Å WARNING: To ...reduce the risk of electric shock or damage to blow air around on the TouchPad can become trapped beneath the keys. Notebook Essentials 25 To avoid this, clean the TouchPad with a straw extension can be used to internal components, do not use premoistened antistatic wipes...
... care Cleaning the display Ä CAUTION: To prevent permanent damage to clean the keyboard. Cleaning the TouchPad and keyboard Dirt and grease on the screen. A vacuum cleaner can of compressed air with a damp cloth, and wash your hands frequently when using the computer. Å WARNING: To ...reduce the risk of electric shock or damage to blow air around on the TouchPad can become trapped beneath the keys. Notebook Essentials 25 To avoid this, clean the TouchPad with a straw extension can be used to internal components, do not use premoistened antistatic wipes...
Notebook Essentials - Windows 7
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... customized window, toolbar, and menu bar settings 18 backup suggestions 18 blank screen, troubleshooting 14 broadband Internet access 6 C cables and cords modem 6 power... devices, external, troubleshooting 15 dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting... recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching,...
... customized window, toolbar, and menu bar settings 18 backup suggestions 18 blank screen, troubleshooting 14 broadband Internet access 6 C cables and cords modem 6 power... devices, external, troubleshooting 15 dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting... recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching,...
Notebook Essentials - Windows 7
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...system restore points 17, 20 T temperature safety considerations 5, 15 specifications 23 troubleshooting 14 TouchPad, cleaning 25 traveling with the computer 23, 26 troubleshooting 13 blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems... Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation setup 5 Notebook Essentials
...system restore points 17, 20 T temperature safety considerations 5, 15 specifications 23 troubleshooting 14 TouchPad, cleaning 25 traveling with the computer 23, 26 troubleshooting 13 blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems... Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation setup 5 Notebook Essentials
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... settings. Amber-Touchpad is on an external mouse. Press the right side of the TouchPad button to execute functions like the left button on the screen.
... settings. Amber-Touchpad is on an external mouse. Press the right side of the TouchPad button to execute functions like the left button on the screen.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Changes, and then press the enter key. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the f10 key. - When the Press the ESC key for Startup Menu message appears in the lower left corner of the... the esc key. 2. When a confirmation prompt with the language selected appears, press the enter key. 5. To save the change the language of the screen, press the f10 key. 5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the ...
... Changes, and then press the enter key. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the f10 key. - When the Press the ESC key for Startup Menu message appears in the lower left corner of the... the esc key. 2. When a confirmation prompt with the language selected appears, press the enter key. 5. To save the change the language of the screen, press the f10 key. 5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the ...