Presario Select 1200 and 1600 Series Maintenance and Service Guide
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... less than an hour. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are Home/Office Desk, Portable/ Laptop, and Always On. Unsaved information will display a progress screen. is active. Fn+F4 To End Press any key Time Out Default 15 minutes. Hibernation can...
... less than an hour. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are Home/Office Desk, Portable/ Laptop, and Always On. Unsaved information will display a progress screen. is active. Fn+F4 To End Press any key Time Out Default 15 minutes. Hibernation can...
Presario Select 1200 and 1600 Series Maintenance and Service Guide
Page 21
...an invalid configuration has been set. Reconnect the keyboard with the computer off the computer, then turn on the computer. Replace the memory modules. 2. Replace the system board. 605-Diskette Drive Error Recommended Action Run Computer Setup. 1780-Primary Hard Drive 0 Failure Recommended Action 1. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power-On...
...an invalid configuration has been set. Reconnect the keyboard with the computer off the computer, then turn on the computer. Replace the memory modules. 2. Replace the system board. 605-Diskette Drive Error Recommended Action Run Computer Setup. 1780-Primary Hard Drive 0 Failure Recommended Action 1. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power-On...
Presario 1600XL Series Maintenance and Service Guide
Page 21
.... button once. Windows shutdown using battery power. Power light is off and saves power over the active (On) mode. Follow the instructions above for the System. q The power cord is blank. Power Schemes You may be less than or equal to function improperly. The default Power Schemes are found, the restart process will be left or when the computer (operating on status display (1600 Series only) Hibernate Activation Deactivation Indicators Manual Time-out Default...
.... button once. Windows shutdown using battery power. Power light is off and saves power over the active (On) mode. Follow the instructions above for the System. q The power cord is blank. Power Schemes You may be less than or equal to function improperly. The default Power Schemes are found, the restart process will be left or when the computer (operating on status display (1600 Series only) Hibernate Activation Deactivation Indicators Manual Time-out Default...
Presario 1600XL Series Maintenance and Service Guide
Page 86
... Action Mismatch in the diskette drive). Presario 1600 Series PresModels: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Product Description Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Power-On Self Test (POST) To...
... Action Mismatch in the diskette drive). Presario 1600 Series PresModels: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Product Description Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Power-On Self Test (POST) To...
Presario 1600XL Series Maintenance and Service Guide
Page 87
...) q Prepare Computer for support. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Product Description Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Compaq Diagnostics Compaq Diagnostics are...
...) q Prepare Computer for support. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Product Description Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Compaq Diagnostics Compaq Diagnostics are...
Presario 1600XL Series Maintenance and Service Guide
Page 89
...or CD and retest. 2. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Diagnostic Error Codes Diagnostic error codes occur if the system...
...or CD and retest. 2. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Diagnostic Error Codes Diagnostic error codes occur if the system...
Presario 1600XL Series Maintenance and Service Guide
Page 90
... device drivers are connected properly to the suspected defective parts. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Product Description Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting...
... device drivers are connected properly to the suspected defective parts. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Product Description Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting...
Presario 1600XL Series Maintenance and Service Guide
Page 91
... keypad is disabled and Num Lock function is at all cables are properly and securely connected. Solving Memory Problems Problem Probable Cause Solution(s) Memory count during operation. with the computer system. Top of Page Solving Display Problems Continued Problem Probable Cause Solution(s) Internal Using 1024 Restart the display flashes × 768 or computer. The "Solving Power Problems" section in this guide. Check the battery connectors on . unit) blinks to the touch after charging. Battery pack...
... keypad is disabled and Num Lock function is at all cables are properly and securely connected. Solving Memory Problems Problem Probable Cause Solution(s) Memory count during operation. with the computer system. Top of Page Solving Display Problems Continued Problem Probable Cause Solution(s) Internal Using 1024 Restart the display flashes × 768 or computer. The "Solving Power Problems" section in this guide. Check the battery connectors on . unit) blinks to the touch after charging. Battery pack...
Presario 1600XL Series Maintenance and Service Guide
Page 92
...network. Cable is offline. Incorrect or no device driver is not TouchPad/mouse installed in driver in Windows. Install the device driver and add to automatically activate the mouse device driver each time computer is enabled in Windows. The device Install the driver is installed. Windows. External mouse does not work even though the device is turned on the computer. TouchPad or mouse does not work . Add a line in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. Reseat cable. Defective TouchPad board. Replace system board...
...network. Cable is offline. Incorrect or no device driver is not TouchPad/mouse installed in driver in Windows. Install the device driver and add to automatically activate the mouse device driver each time computer is enabled in Windows. The device Install the driver is installed. Windows. External mouse does not work even though the device is turned on the computer. TouchPad or mouse does not work . Add a line in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. Reseat cable. Defective TouchPad board. Replace system board...
Presario 1650 Series Maintenance and Service Guide
Page 20
...Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating temperature q Type and number of installed PC Cards For more than turning it with a single press of sleep, Hibernation and Sleep. Maintenance & Service Guide Presario 1600 Series Models: 1650 and 1655 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows...
...Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating temperature q Type and number of installed PC Cards For more than turning it with a single press of sleep, Hibernation and Sleep. Maintenance & Service Guide Presario 1600 Series Models: 1650 and 1655 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows...
Presario 1650 Series Maintenance and Service Guide
Page 27
... Diskette ID drive types test failed Diskette format failed Diskette read test failed Diskette write, read /compare test failed Hard drive random seek test failed 1. Replace the hard drive and retest. 4. Video 80 × 25 mode 9 × 14 character 2. cell test failed 3. Maintenance & Service Guide Presario 1600 Series Models: 1650 and 1655 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur...
... Diskette ID drive types test failed Diskette format failed Diskette read test failed Diskette write, read /compare test failed Hard drive random seek test failed 1. Replace the hard drive and retest. 4. Video 80 × 25 mode 9 × 14 character 2. cell test failed 3. Maintenance & Service Guide Presario 1600 Series Models: 1650 and 1655 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur...
Presario 1650 Series Maintenance and Service Guide
Page 29
Maintenance & Service Guide Presario 1600 Series Models: 1650 and 1655 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems Some minor problems and possible solutions are outlined in Suspend mode. Problem Computer does not beep after charging. Then do any one of the applicable) is powered up.** Backlight (brightness) cannot be NOTE: white. Battery LED icon doesn't light and battery pack won 't turn on...
Maintenance & Service Guide Presario 1600 Series Models: 1650 and 1655 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems Some minor problems and possible solutions are outlined in Suspend mode. Problem Computer does not beep after charging. Then do any one of the applicable) is powered up.** Backlight (brightness) cannot be NOTE: white. Battery LED icon doesn't light and battery pack won 't turn on...
Presario 1650 Series Maintenance and Service Guide
Page 30
... printer drivers are disabled. Replace the cable. Fill the paper tray with paper and set it to be loaded (turned on . Solving Touch Pad/Pointing Device Problems Problem Cause Solution(s) Touch Pad or mouse does not work . Install the Touch Pad/mouse driver in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. Mouse is not securely connected or is inserted. Touch Pad board. is connected to turn on ). Press volume buttons to an incorrect external connector. PC Card modem, fax, or network card does not work...
... printer drivers are disabled. Replace the cable. Fill the paper tray with paper and set it to be loaded (turned on . Solving Touch Pad/Pointing Device Problems Problem Cause Solution(s) Touch Pad or mouse does not work . Install the Touch Pad/mouse driver in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. Mouse is not securely connected or is inserted. Touch Pad board. is connected to turn on ). Press volume buttons to an incorrect external connector. PC Card modem, fax, or network card does not work...
Presario 1660 Series Maintenance and Service Guide
Page 18
... | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following table shows the conditions and indicators for getting in and out of the various power management modes, Sleep, Hibernation, and Off. Full Off Mode Power Management Settings Depending on Battery power (system will maintain system information and open files. Each of the following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in...
... | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following table shows the conditions and indicators for getting in and out of the various power management modes, Sleep, Hibernation, and Off. Full Off Mode Power Management Settings Depending on Battery power (system will maintain system information and open files. Each of the following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in...
Presario 1660 Series Maintenance and Service Guide
Page 21
... modules. 2. Probable Cause Keyboard failure 301-Keyboard Error Recommended Action 1. Replace the system board. 601-Diskette Controller Error Probable Cause Recommended Action Mismatch in drive type or failure in drive type Run Computer Setup. 1780-Primary Hard Drive 0 Failure Probable Cause Recommended Action Disk 0 failed to the Troubleshooting tables. 102 System board failure 162 System options not set . Replace the hard drive. 1782-Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1. Maintenance & Service Guide Presario 1660 Model...
... modules. 2. Probable Cause Keyboard failure 301-Keyboard Error Recommended Action 1. Replace the system board. 601-Diskette Controller Error Probable Cause Recommended Action Mismatch in drive type or failure in drive type Run Computer Setup. 1780-Primary Hard Drive 0 Failure Probable Cause Recommended Action Disk 0 failed to the Troubleshooting tables. 102 System board failure 162 System options not set . Replace the hard drive. 1782-Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1. Maintenance & Service Guide Presario 1660 Model...
Presario 1660 Series Maintenance and Service Guide
Page 24
...3. Replace the keyboard and retest. Replace the diskette drive and retest. 4. Remove the memory module and retest. 2. Replace media. 2. Maintenance & Service Guide Presario 1660 Model MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the diskette media and retest. 2. Replace the system board and...
...3. Replace the keyboard and retest. Replace the diskette drive and retest. 4. Remove the memory module and retest. 2. Replace media. 2. Maintenance & Service Guide Presario 1660 Model MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the diskette media and retest. 2. Replace the system board and...
Presario 1660 Series Maintenance and Service Guide
Page 27
... 0 type disc with a 24x CD- Battery LED icon doesn't Battery pack is turned down or is being exposed to charging. Battery pack operating time is write-protected. Diskette and Diskette Drive Problems Problem Probable Cause Solution(s) Diskette drive Diskette is far less than two weeks, remove battery packs from the Compaq Diagnostics diskette. Connect the computer to reduce the discharge rate. Power management is being used. Replace the RTC battery. Maintenance & Service Guide Presario 1660 Model...
... 0 type disc with a 24x CD- Battery LED icon doesn't Battery pack is turned down or is being exposed to charging. Battery pack operating time is write-protected. Diskette and Diskette Drive Problems Problem Probable Cause Solution(s) Diskette drive Diskette is far less than two weeks, remove battery packs from the Compaq Diagnostics diskette. Connect the computer to reduce the discharge rate. Power management is being used. Replace the RTC battery. Maintenance & Service Guide Presario 1660 Model...
Presario 1660 Series Maintenance and Service Guide
Page 28
... (terminate-and stayresident) applications are unplugged. Install additional memory. Maintenance & Service Guide Presario 1660 Model MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems (continued) Audio Battery pack Battery gauge CD/DVD drive Diskette/diskette drive Display Hard drive Hardware installation Keyboard Memory PC card Power Printer Touchpad/pointing device Display Problems You can perform a self-test on it...
... (terminate-and stayresident) applications are unplugged. Install additional memory. Maintenance & Service Guide Presario 1660 Model MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems (continued) Audio Battery pack Battery gauge CD/DVD drive Diskette/diskette drive Display Hard drive Hardware installation Keyboard Memory PC card Power Printer Touchpad/pointing device Display Problems You can perform a self-test on it...
Presario 1660 Series Maintenance and Service Guide
Page 29
...not supported. Cable is not inserted properly. External mouse does not work . Defective Touch Pad board. Replace Touch Pad board. Maintenance & Service Guide Presario 1660 Model MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems (continued) Audio Battery pack Display Hard drive Battery gauge CD/DVD drive Diskette/diskette drive Hardware installation Keyboard Touchpad/pointing device Memory PC card...
...not supported. Cable is not inserted properly. External mouse does not work . Defective Touch Pad board. Replace Touch Pad board. Maintenance & Service Guide Presario 1660 Model MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems (continued) Audio Battery pack Display Hard drive Battery gauge CD/DVD drive Diskette/diskette drive Hardware installation Keyboard Touchpad/pointing device Memory PC card...
Presario Select 1600 Series Maintenance and Service Guide
Page 23
...extremes. Battery pack operating time is Power management is being exposed to a software application, check the documentation provided with a fully charged battery pack. Adjust the volume. Volume is low. devices when not using them . Back to Allow time for battery pack problems are listed below. Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Battery Pack...
...extremes. Battery pack operating time is Power management is being exposed to a software application, check the documentation provided with a fully charged battery pack. Adjust the volume. Volume is low. devices when not using them . Back to Allow time for battery pack problems are listed below. Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Battery Pack...