HP Presario CQ62-a00 - Notebook PC Support and Manuals
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HP Presario CQ62-a00 Videos
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Popular HP Presario CQ62-a00 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 2
... then Uninstall recently installed programs
Symptom: Update Your Computer After Troubleshooting A Problem
When the computer starts into Safe Mode and then run memory and hard drive tests.
Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 27
... helps a service technician to the front of the computer. Serial number location 17 Component
(1)
Product name
(2)
Serial number (s/n)
(3)
Part number/Product number (p/n)
(4)
Warranty period
(5)
Model description
Description
The name affixed to determine what components and parts are needed. An alphanumeric identifier that is unique to locate documents, drivers, and support for...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 106
... technical support for details.
96 Chapter 6 Specifications NOTE: Certain restrictions and exclusions apply. Actual accessible capacity is less.
Actual drive specifications may differ slightly. Hard drive specifications
640 ... ATA security ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
1.0 ms
1.0 ms
1.5 ms
2.0 ms
1.5 ms
Average
14...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 109
..., select the Hardware tab. 4. System resource specifications
Use Device Manager to get a graphical view of the system resources that control how the devices work on the desktop. 2. Click System properties near the top of the following : ● Resources by type ● Resources by connection To view resource settings in Windows 7 and Windows Vista: 1. CAUTION...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 132
... logo 10
L LAN Power Saving 87 language support 87 latch, battery release 14 legacy support, USB 88, 92 light
power 8 lights
caps lock 8 Digital Media Slot 13 webcam 11 wireless 8
M Main menu 86 mass storage devices, spare part
numbers 27 memory module
product description 2 removal 50 spare part numbers 20, 50 memory module compartment, identifying 14 memory test 87 microphone spare...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 133
... 3 chipset 1 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 modem module 3 operating system 4 optical drives 3 pointing devices 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 wireless 3 product name 1
R recovering a program or
driver 100 recovering from the dedicated
recovery partition 105...
Notebook PC User Guide - Windows 7 - Page 30
... networking capability to your computer. Before working your way through the sequence of your network connection problem, be prompted for all adapters. 4. NOTE: Wireless networking devices are installed for your computer does not have a problem connecting to a WLAN, confirm that device drivers are included with select computer models only. Select Start > Control Panel > System...
Notebook PC User Guide - Windows 7 - Page 87
... specific product from the models listed. 4. If uninstalling and reinstalling the device drivers does not correct the problem, you want a specific SoftPaq, enter the SoftPaq number in the search box, and then press enter. - Click the option for hardware changes. Click Install now to step 6.
3. To do so, restart your computer. 5. Try to http://www.hp.com/support...
Notebook PC User Guide - Windows 7 - Page 102
... contents.
The following guidelines when setting a password in Setup Utility:
● A password can also use the same password for a Setup Utility feature and for more than one Setup Utility feature.
For additional information about Windows passwords, such as they are not displayed as screen-saver passwords, select Start > Help and Support. Protects access to computer contents...
Notebook PC User Guide - Windows 7 - Page 109
... of the screen, press esc. While the "Press the ESC key for Startup Menu" message is not already running , begin at step 2. 1. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter. 3. Setup Utility default settings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not...
Notebook PC User Guide - Windows 7 - Page 112
.... 2. If your computer model, product category, and series or family. NOTE: Windows includes the User Account Control feature to Help and Support for a system BIOS
update by identifying the BIOS version currently installed on the computer. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Refer to improve...
Notebook PC User Guide - Windows 7 - Page 114
... after the download is complete. Follow the instructions on the screen to download your selection to the location on battery power or connected to download. 3. BIOS installation procedures vary. Do not download or install a BIOS update while the computer is running on your computer:
Select Start > Help and Support > Maintain > Software Updates. 2. At the download area, follow these...
Notebook PC User Guide - Windows 7 - Page 115
... on your specific product from the models listed. 4. If you may be able to download the driver and install it later. If prompted to do this, click Download only to save the file to http://www.hp.com/support, and then select your country or region. 2. Updating programs and drivers
To download and install software other than a BIOS update, follow the instructions provided...
Notebook PC User Guide - Windows 7 - Page 123
copyright warning 72 cord, power 11 corporate WLAN connection 18 country-specific modem cable
adapter 24 critical battery level 57 critical updates, software 96 CyberLink PowerDVD 39
D device drivers
HP drivers 77 Windows drivers 78 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 Digital Media Slot, identifying 7 Disk ...
Notebook PC User Guide - Windows 7 - Page 124
... cover removing 89 replacing 90 memory module compartment, identifying 8 memory test 101 microphone, internal 36 Microsoft Certificate of Authenticity label 12 minimizing interference 22 modem approval label 12 modem cable connecting 23 country-specific cable
adapter 24 noise suppression circuitry 23 modem software setting/adding location 24 travel connection problems 26 monitor port, external...
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