HP Presario 18XL - Notebook PC Support and Manuals
Get Help and Manuals for this Hewlett-Packard item
View All Support Options Below
Free HP Presario 18XL manuals!
Problems with HP Presario 18XL?
Ask a Question
Free HP Presario 18XL manuals!
Problems with HP Presario 18XL?
Ask a Question
Popular HP Presario 18XL Manual Pages
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 1
..., or to serve the needs of technicians whose job is updated online as needed. Before You Begin
Pin Assignments
Removal & Replacement
Presario 1800/1800T Series
Models: XL280, XL380, XL381, and XL390
Product Description
Battery & Power Management
Parts Catalog
Specifications Troubleshooting
MSG Index
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the Notice section of this MSG.
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 5
... Series
Models: XL280, XL380, XL381, and XL390
Serial Number
The unit's serial number 1 is available to support this product:
• Compaq Presario 1800 Series Notebook documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service Training Guides • Compaq Service Advisories and Bulletins
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 33
...(R)
SpeedStep(TM) technology dialog box.
4 BATTERY AND POWER MANAGEMENT
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800/1800T Series
Models: XL280, XL380, XL381, and XL390
Alarms
The Notebook can be set to enter a low-power mode when the battery reaches a specific power level.
Ä CAUTION: The settings on the Windows taskbar to low-power conditions.
It...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 40
...system board.
4 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
If the Notebook does not beep, POST has successfully completed its test and detected no errors. Replace the memory
modules. 2. Run Setup.
1. Note: If a bootable diskette is installed in the diskette drive, the system will boot from the diskette instead of the POST error codes and their descriptions...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 42
... utilities:
• Checkup (TEST)
• View System Information (INSPECT)
• Prepare Notebook for a Compaq Service Call (RemotePaq)
Customers are encouraged to run with the options for support.
6 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Replace the hard drive.
1782-Hard Drive Controller
Probable Cause Hard drive controller failure
Recommended...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 45
... after completing each component.
Presario 1800/1800T Series
Models: XL280, XL380, XL381, and XL390
Diagnostic Error Codes
Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostics program. Note: Some of the error condition, and the action required to the specific Removal and Replacement procedures later in this guide for each step...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 51
... test failed
Video 320 x 200 mode color set 1 test failed
Video 640 x 200 mode test failed
Video screen memory page test failed
Video gray scale test failed
Video white screen test failed
Video noise pattern test failed
ECG/VGC memory test failed
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
TROUBLESHOOTING 15 Replace the system board and retest.
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 53
... Series
Models: XL280, XL380, XL381, and XL390
Error Code 8601-xx 8602-xx
TouchPad Interface Test Error Codes
Description Mouse test failed Interface test failed
Recommended Action
The following steps apply to error codes 8601-xx through 6623-xx:
1. Replace the system board and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
TROUBLESHOOTING 17 Replace the TouchPad...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 54
...; Check the printer connection.
18 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Select from the following to diagnose and solve problems related to each topic:
Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation
Keyboard/Numeric Keypad Memory PC Card Power Printer TouchPad
Before Replacing Parts • Verify that all cables...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 57
...SERVICE GUIDE 1800 SERIES
TROUBLESHOOTING 21 Presario 1800/1800T Series
Models: XL280, XL380, XL381, and XL390
Battery Pack/Gauge
Problem
Probable Cause
Solution(s)
Battery has partially self-discharged.
Recharge the battery.
Battery pack operating time is disconnected from the Notebook to the touch after charging.
Set...management in Setup and in Setup.
Power ...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 59
... Boot has incorrect setting in the diskette drive.
Run Setup and set properly.
Display
Probable Cause
Brightness control (if applicable) is working properly. Solution(s) Adjust the display brightness by Power Management due to lack of user activity. Either of the display.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
TROUBLESHOOTING 23
The Notebook...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 60
... Series
Models: XL280, XL380, XL381, and XL390
Display
Problem
Probable Cause Display has overheated.
The light tubes on at the front of direct sunlight to allow it to 800 x 600.
Replace the display assembly. Solution(s)
Turn off the Notebook, and if necessary move it out of the Notebook.
24 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 64
... Windows, install drivers and use the PC card in Compaq platforms. Ensure that the card is not supported. Contact a Compaq authorized Service Provider for a list of PC cards tested sucessfully in MS-DOS mode. Press Volume buttons to access the card using the wrong COM port. See the Specifications chapter to verify the correct address.
28 TROUBLESHOOTING
PRESARIO NOTEBOOK...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 65
...
Network driver is not supported. Memory or storage PC card does not work . Hard drives on Flash mass storage cards require the PC card ATA driver. The card is not installed
PC card does not work. Contact a Compaq-authorized Service Provider for a list of PC cards tested successfully in Compaq platforms.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
TROUBLESHOOTING 29...
Maintenance & Service Guide Presario 1800/1800T Series-Models: XL280, XL380, XL381, and XL390 - Page 68
...with a cloth dampened with a dry cloth.
32 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
Cable is turned on TouchPad board.
Add a line in Windows.
Install the appropriate device driver in Windows. The device driver is not enabled.
Solution(s)
Install the device driver and add to activate the mouse device driver.
Reseat cable.
Mouse is not...
HP Presario 18XL Reviews
We have not received any reviews for HP yet.