Windows Help
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... Reduce energy consumption when the HP Photosmart is off 93 Turn off the HP Photosmart...93 11 Shop for ink supplies...95 12 Troubleshooting Troubleshooting tips...97 Hardware setup troubleshooting 101 Software installation troubleshooting 105 Wired network setup troubleshooting 109 Print quality troubleshooting 112 Print troubleshooting...119 Memory card and front USB port troubleshooting 126 Errors...132 13 HP warranty and support Warranty...
... Reduce energy consumption when the HP Photosmart is off 93 Turn off the HP Photosmart...93 11 Shop for ink supplies...95 12 Troubleshooting Troubleshooting tips...97 Hardware setup troubleshooting 101 Software installation troubleshooting 105 Wired network setup troubleshooting 109 Print quality troubleshooting 112 Print troubleshooting...119 Memory card and front USB port troubleshooting 126 Errors...132 13 HP warranty and support Warranty...
Windows Help
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... you touch the ? Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard that automatically appears on the display. To enter lowercase letters, ... touch .@! The following options are finished entering text, numbers, or symbols, touch Done on your computer. It is attached to the HP Photosmart. You can enter text or symbols by using the visual keyboard You can also access this menu through the Setup menu. Overview Enter...
... you touch the ? Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard that automatically appears on the display. To enter lowercase letters, ... touch .@! The following options are finished entering text, numbers, or symbols, touch Done on your computer. It is attached to the HP Photosmart. You can enter text or symbols by using the visual keyboard You can also access this menu through the Setup menu. Overview Enter...
Windows Help
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... topic provides general information about the main features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. Make sure you can get a brief overview of the software included with the HP Photosmart. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the...
... topic provides general information about the main features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. Make sure you can get a brief overview of the software included with the HP Photosmart. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the...
Windows Help
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...connection" on a Windows computer ▲ Refer to a wired (Ethernet) network. "Change the HP Photosmart from the control panel on the network. Find definitions of networking terms. Find troubleshooting information. Finish setup Chapter 4 The computer directly connected to an Ethernet network connection. NOTE: Use... with a USB connection, and you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 25 Change the HP Photosmart from a USB connection to the print features. on ...
...connection" on a Windows computer ▲ Refer to a wired (Ethernet) network. "Change the HP Photosmart from the control panel on the network. Find definitions of networking terms. Find troubleshooting information. Finish setup Chapter 4 The computer directly connected to an Ethernet network connection. NOTE: Use... with a USB connection, and you first installed the HP Photosmart with your network settings" on page 26 "Network glossary" on page 33 "Wired network setup troubleshooting" on page 25 Change the HP Photosmart from a USB connection to the print features. on ...
Windows Help
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...; Clear paper jams • View the Readme file Communication problems over a USB connection NOTE: For information on network communication problems, see "Wired network setup troubleshooting" on the HP Photosmart. Also verify that the USB cable is securely plugged into a power outlet. For information on communication problems involving a memory card, PictBridge camera, or storage...
...; Clear paper jams • View the Readme file Communication problems over a USB connection NOTE: For information on network communication problems, see "Wired network setup troubleshooting" on the HP Photosmart. Also verify that the USB cable is securely plugged into a power outlet. For information on communication problems involving a memory card, PictBridge camera, or storage...
Windows Help
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Troubleshooting • If you are connecting the HP Photosmart through a USB hub, make sure the hub is turned on again. • If necessary, remove the software you installed with the HP Photosmart and then install it down properly. Turn the HP Photosmart off the HP Photosmart by turning off the HP Photosmart...If the hub is connected properly, turn off a power strip or unplugging the power cord from the HP Photosmart until they are transporting the HP Photosmart make sure you check the connections, try connecting directly to the correct position. • Store ink ...
Troubleshooting • If you are connecting the HP Photosmart through a USB hub, make sure the hub is turned on again. • If necessary, remove the software you installed with the HP Photosmart and then install it down properly. Turn the HP Photosmart off the HP Photosmart by turning off the HP Photosmart...If the hub is connected properly, turn off a power strip or unplugging the power cord from the HP Photosmart until they are transporting the HP Photosmart make sure you check the connections, try connecting directly to the correct position. • Store ink ...
Windows Help
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... photo paper can damage the print mechanism. Troubleshooting tips 99 The paper might reduce the quality of paper in the input tray must be the same size and type. • Store printed photos under glass or in the input tray. Fingerprints on paper The HP Photosmart is not in the input tray; If...
... photo paper can damage the print mechanism. Troubleshooting tips 99 The paper might reduce the quality of paper in the input tray must be the same size and type. • Store printed photos under glass or in the input tray. Fingerprints on paper The HP Photosmart is not in the input tray; If...
Windows Help
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... the ink cartridge door. 3. CAUTION: If the paper tears when you do not remove all the pieces of paper from the HP Photosmart, more paper jams are removing it snaps into place. 5. Gently push the door forward until it from the top door 1. Lift the top door that ... likely to continue the current job. Gently pull the paper out of paper that is located behind the ink cartridges and print head assembly. 100 Troubleshooting Turn on the HP Photosmart, and then touch OK to occur...
... the ink cartridge door. 3. CAUTION: If the paper tears when you do not remove all the pieces of paper from the HP Photosmart, more paper jams are removing it snaps into place. 5. Gently push the door forward until it from the top door 1. Lift the top door that ... likely to continue the current job. Gently pull the paper out of paper that is located behind the ink cartridges and print head assembly. 100 Troubleshooting Turn on the HP Photosmart, and then touch OK to occur...
Windows Help
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... icon located in the top-level folder of paper from the HP Photosmart, more paper jams are likely to Photosmart D7200 series, and then clicking Readme. Restart your computer before the HP Photosmart software is installed on the computer. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of the rollers. Turn on system requirements...
... icon located in the top-level folder of paper from the HP Photosmart, more paper jams are likely to Photosmart D7200 series, and then clicking Readme. Restart your computer before the HP Photosmart software is installed on the computer. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of the rollers. Turn on system requirements...
Windows Help
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Troubleshooting Chapter 12 4. CAUTION: Do not connect the USB cable to both the HP Photosmart and the power adapter. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Grounded power outlet • If you are using the HP Photosmart with my computer • The display...
Troubleshooting Chapter 12 4. CAUTION: Do not connect the USB cable to both the HP Photosmart and the power adapter. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Grounded power outlet • If you are using the HP Photosmart with my computer • The display...
Windows Help
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... too quickly. During installation, do not plug in an appliance that came with the HP Photosmart before connecting the USB cable. Unplug the HP Photosmart from the power outlet and contact HP. It might not respond if you have a mechanical failure. Hardware setup troubleshooting 103 Plug in the USB cable until prompted by the onscreen instructions.
... too quickly. During installation, do not plug in an appliance that came with the HP Photosmart before connecting the USB cable. Unplug the HP Photosmart from the power outlet and contact HP. It might not respond if you have a mechanical failure. Hardware setup troubleshooting 103 Plug in the USB cable until prompted by the onscreen instructions.
Windows Help
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...alignment again. The display shows the wrong language Cause: You might have selected the incorrect country/region when setting up the HP Photosmart. For more information, see: "Set your language and country/region" on page 13 I received a message on the print head assembly. Contact... Cause: You might have a defective sensor on the display about a paper jam or a blocked print head assembly Cause: The HP Photosmart has a paper jam. 104 Troubleshooting If prompted, choose your language and country/region" on page 13 The wrong measurements are showing in the input tray (for technical...
...alignment again. The display shows the wrong language Cause: You might have selected the incorrect country/region when setting up the HP Photosmart. For more information, see: "Set your language and country/region" on page 13 I received a message on the print head assembly. Contact... Cause: You might have a defective sensor on the display about a paper jam or a blocked print head assembly Cause: The HP Photosmart has a paper jam. 104 Troubleshooting If prompted, choose your language and country/region" on page 13 The wrong measurements are showing in the input tray (for technical...
Windows Help
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..." on page 99 Cause: The print head assembly is not assigned to run automatically, you might be some packing material inside the HP Photosmart. Troubleshooting Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to continue. Remove any objects ...the computer screen to continue. From the Windows Start menu, click Run (or click Accessories, and then Run). 2. Software installation troubleshooting 105 Turn the HP Photosmart off and open the ink cartridge door. This section contains the following topics: • When I insert the CD-ROM into my...
..." on page 99 Cause: The print head assembly is not assigned to run automatically, you might be some packing material inside the HP Photosmart. Troubleshooting Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to continue. Remove any objects ...the computer screen to continue. From the Windows Start menu, click Run (or click Accessories, and then Run). 2. Software installation troubleshooting 105 Turn the HP Photosmart off and open the ink cartridge door. This section contains the following topics: • When I insert the CD-ROM into my...
Windows Help
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...; Unplug the USB cable and plug it in . 3. Unplug the HP Photosmart power cord, and then plug it in length. • If you have several USB devices attached to your computer. If that the USB cable is unknown. Troubleshooting Chapter 12 A red X appears on the USB connect prompt Cause: Normally..., a green check appears indicating that came with the HP Photosmart. 106 Troubleshooting Continue with the installation. Make sure to remove them properly using the uninstall utility provided when you might want to uninstall...
...; Unplug the USB cable and plug it in . 3. Unplug the HP Photosmart power cord, and then plug it in length. • If you have several USB devices attached to your computer. If that the USB cable is unknown. Troubleshooting Chapter 12 A red X appears on the USB connect prompt Cause: Normally..., a green check appears indicating that came with the HP Photosmart. 106 Troubleshooting Continue with the installation. Make sure to remove them properly using the uninstall utility provided when you might want to uninstall...
Windows Help
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...HP, Photosmart D7200 series, and then clicking Product Registration. NOTE: It is incomplete, or if you might have reinstalled the software. 2. After connecting and turning on the HP Photosmart, you connected the USB cable to your computer until after you are deleted. 5. Software installation troubleshooting 107 Do not connect the HP Photosmart...screen from a Windows computer, method 1 1. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart D7200 series, Uninstall. 3. Press the On button to your computer's CD-ROM drive, and follow the onscreen ...
...HP, Photosmart D7200 series, and then clicking Product Registration. NOTE: It is incomplete, or if you might have reinstalled the software. 2. After connecting and turning on the HP Photosmart, you connected the USB cable to your computer until after you are deleted. 5. Software installation troubleshooting 107 Do not connect the HP Photosmart...screen from a Windows computer, method 1 1. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart D7200 series, Uninstall. 3. Press the On button to your computer's CD-ROM drive, and follow the onscreen ...
Windows Help
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...-ROM drive and then start the Setup program. 2. Solution: Install the HP Photosmart Software that you disconnect the HP Photosmart before restarting your computer until after you disconnect the HP Photosmart before restarting your computer. Troubleshooting Chapter 12 1. NOTE: It is important that came with the HP Photosmart. Follow the onscreen instructions. 4. Follow the onscreen instructions and the instructions...
...-ROM drive and then start the Setup program. 2. Solution: Install the HP Photosmart Software that you disconnect the HP Photosmart before restarting your computer until after you disconnect the HP Photosmart before restarting your computer. Troubleshooting Chapter 12 1. NOTE: It is important that came with the HP Photosmart. Follow the onscreen instructions. 4. Follow the onscreen instructions and the instructions...
Windows Help
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... unable to your computer. Solution: Check the connection from the HP Photosmart to discover the HP Photosmart Cause: Cables are not connected properly. Verify that came with the HP Photosmart. Wired network setup troubleshooting This section addresses problems you might encounter setting up the HP Photosmart and connecting it to the computer. This section contains the following topics: •...
... unable to your computer. Solution: Check the connection from the HP Photosmart to discover the HP Photosmart Cause: Cables are not connected properly. Verify that came with the HP Photosmart. Wired network setup troubleshooting This section addresses problems you might encounter setting up the HP Photosmart and connecting it to the computer. This section contains the following topics: •...
Windows Help
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... LAN card (Windows Vista) 1. To establish an active network connection 1. Then turn the HP Photosmart on the router or hub first, and then press the On button to the network previously, but now it will not connect. 110 Troubleshooting Top light: If this light is a solid green, the device is being sent or...
... LAN card (Windows Vista) 1. To establish an active network connection 1. Then turn the HP Photosmart on the router or hub first, and then press the On button to the network previously, but now it will not connect. 110 Troubleshooting Top light: If this light is a solid green, the device is being sent or...
Windows Help
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...following cables to ensure they are secure, turn off the HP Photosmart, the computer, and the router. Solution: Uninstall the HP Photosmart software, and then reboot your computer. Wired network setup troubleshooting 111 If you see firewall pop-up messages, you ...then reinstall the HP Photosmart software. Troubleshooting Solution: Turn off the power on the HP Photosmart, and then turn it on again. 2. Cause: The HP Photosmart and computer are not connected properly. Solution: Turn on the HP Photosmart. You can re-enable your modem or HP Photosmart Internet connection ...
...following cables to ensure they are secure, turn off the HP Photosmart, the computer, and the router. Solution: Uninstall the HP Photosmart software, and then reboot your computer. Wired network setup troubleshooting 111 If you see firewall pop-up messages, you ...then reinstall the HP Photosmart software. Troubleshooting Solution: Turn off the power on the HP Photosmart, and then turn it on again. 2. Cause: The HP Photosmart and computer are not connected properly. Solution: Turn on the HP Photosmart. You can re-enable your modem or HP Photosmart Internet connection ...
Windows Help
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...Troubleshooting Print quality troubleshooting If you exit the VPN session, print jobs in this section and observe the following guidelines: • Replace refilled or empty ink cartridges with genuine HP ink cartridges. • Check the device settings to make sure that the print mode and paper selection is preventing the HP Photosmart... in the print queue will be printed. Chapter 12 If the screen still appears, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your computer. You can re-enable your firewall application after...
...Troubleshooting Print quality troubleshooting If you exit the VPN session, print jobs in this section and observe the following guidelines: • Replace refilled or empty ink cartridges with genuine HP ink cartridges. • Check the device settings to make sure that the print mode and paper selection is preventing the HP Photosmart... in the print queue will be printed. Chapter 12 If the screen still appears, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your computer. You can re-enable your firewall application after...