User Guide
Page 7
... Align the printer...161 Clean the print head...162 Clean the ink cartridge contacts 163 Remove ink from your skin and clothing 164 Self-maintenance sounds...165 Reduce energy consumption when the HP All-in-One is off 165 Turn off the HP All-in-One...165 14 Shop for ink supplies...167 15 Troubleshooting Troubleshooting tips...
... Align the printer...161 Clean the print head...162 Clean the ink cartridge contacts 163 Remove ink from your skin and clothing 164 Self-maintenance sounds...165 Reduce energy consumption when the HP All-in-One is off 165 Turn off the HP All-in-One...165 14 Shop for ink supplies...167 15 Troubleshooting Troubleshooting tips...
User Guide
Page 19
... I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Card Get Support Text and symbols You can also use the keypad on the display when setting up a wired or wireless network, the fax header information, or speed dial entries. Overview 18 HP All-in -One will interpret the symbol ...-inOne. Chapter 2 NOTE: The Bluetooth Menu option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is attached to enter text and symbols. When the HP All-in Photo Tray Load Paper Load Original on the display. For example, if you...
... I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Card Get Support Text and symbols You can also use the keypad on the display when setting up a wired or wireless network, the fax header information, or speed dial entries. Overview 18 HP All-in -One will interpret the symbol ...-inOne. Chapter 2 NOTE: The Bluetooth Menu option only appears if an optional HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is attached to enter text and symbols. When the HP All-in Photo Tray Load Paper Load Original on the display. For example, if you...
User Guide
Page 24
... provides instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. If you create, share, organize, and print your photos. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file...
... provides instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. If you create, share, organize, and print your photos. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file...
User Guide
Page 38
... View or change to a network connection. "Manage your network settings" on page 48 "Network troubleshooting" on a wired network, you want to change the network settings. Wired network setup This section describes how to connect the HP All-in -One from a USB connection to either a wireless or Ethernet network connection. This is known as...
... View or change to a network connection. "Manage your network settings" on page 48 "Network troubleshooting" on a wired network, you want to change the network settings. Wired network setup This section describes how to connect the HP All-in -One from a USB connection to either a wireless or Ethernet network connection. This is known as...
User Guide
Page 43
...the control panel of the HP All-in -One will fail. When the HP All-in -One closer to the computer and try again. 7. Repeat the above task, ensuring that you wrote down for a network connection" on page 46 • "Network troubleshooting" on each computer that ...will see the following prompts. Finish setup Chapter 4 c. d. When the HP All-in -One immediately after you activated SecureEasySetup. Press until No, my network does not use the device...
...the control panel of the HP All-in -One will fail. When the HP All-in -One closer to the computer and try again. 7. Repeat the above task, ensuring that you wrote down for a network connection" on page 46 • "Network troubleshooting" on each computer that ...will see the following prompts. Finish setup Chapter 4 c. d. When the HP All-in -One immediately after you activated SecureEasySetup. Press until No, my network does not use the device...
User Guide
Page 47
...the network, go to a network. When the HP All-in -One will see the following prompts. Related topics • "Enter text using the visual keyboard" on page 19 • "Install the software for a network connection" on page 46 • "Network troubleshooting" on your new network, follow the prompts to.... Press until Yes, my network uses WEP encryption is currently connected to correct the WEP key, and then try to confirm. Otherwise, HP All-in-One installation software might try again. 8. If a message says you entered an invalid WEP key, check the key you will fail. If ...
...the network, go to a network. When the HP All-in -One will see the following prompts. Related topics • "Enter text using the visual keyboard" on page 19 • "Install the software for a network connection" on page 46 • "Network troubleshooting" on your new network, follow the prompts to.... Press until Yes, my network uses WEP encryption is currently connected to correct the WEP key, and then try to confirm. Otherwise, HP All-in-One installation software might try again. 8. If a message says you entered an invalid WEP key, check the key you will fail. If ...
User Guide
Page 51
..., and then press OK. 3. Related topics "Network troubleshooting" on the front of diagnostic tests to a wired network or you have a USB connection, the radio is run. When the radio is lit. On the control panel of the HP All-in -One, press Setup. 2. On the control panel of these... settings. Press until Wireless Network Test is highlighted, and then press OK. 3. The Wireless Network Test prints. However, if the HP All-in -One, press Setup. 2. You also can change any time. Press until Network is highlighted, and then press OK. In this case you want...
..., and then press OK. 3. Related topics "Network troubleshooting" on the front of diagnostic tests to a wired network or you have a USB connection, the radio is run. When the radio is lit. On the control panel of the HP All-in -One, press Setup. 2. On the control panel of these... settings. Press until Wireless Network Test is highlighted, and then press OK. 3. The Wireless Network Test prints. However, if the HP All-in -One, press Setup. 2. You also can change any time. Press until Network is highlighted, and then press OK. In this case you want...
User Guide
Page 170
... problems, see "Network troubleshooting" on page 183. If the HP All-in-One and computer are USB-connected...HP All-in -One is turned off. 15 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Scan troubleshooting • Copy troubleshooting • Fax troubleshooting • Errors Troubleshooting...
... problems, see "Network troubleshooting" on page 183. If the HP All-in-One and computer are USB-connected...HP All-in -One is turned off. 15 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Scan troubleshooting • Copy troubleshooting • Fax troubleshooting • Errors Troubleshooting...
User Guide
Page 171
... properly, turn off the device by pressing the On button to install. After you notice a significant decrease in print quality. 170 Troubleshooting Troubleshooting For more information, see: "Uninstall and reinstall the software" on page 181 Information on ink cartridges and the print head The following ...computer. If you leave the ink cartridges installed. Chapter 15 sure the other printers or scanners. Turn the HP All-in-One off a power strip or unplugging the power cord from the HP All-in -One and then install it down properly. If you improperly turn off the device ...
... properly, turn off the device by pressing the On button to install. After you notice a significant decrease in print quality. 170 Troubleshooting Troubleshooting For more information, see: "Uninstall and reinstall the software" on page 181 Information on ink cartridges and the print head The following ...computer. If you leave the ink cartridges installed. Chapter 15 sure the other printers or scanners. Turn the HP All-in-One off a power strip or unplugging the power cord from the HP All-in -One and then install it down properly. If you improperly turn off the device ...
User Guide
Page 172
...paper that is too thin, that has a slick texture, or that works well and is easy to work well with most paper types. Use HP Premium Plus photo paper for the best quality results. Always place photos on photo paper can cause graphics or text to print improperly. • ...paper, or 35 sheets of paper in -One. This wastes ink and shortens the life of paper types before buying a large quantity. The automatic document feeder can damage photos. The automatic document feeder can hold photo paper by the edges. Troubleshooting tips 171 Troubleshooting Clear paper jams If the paper was ...
...paper that is too thin, that has a slick texture, or that works well and is easy to work well with most paper types. Use HP Premium Plus photo paper for the best quality results. Always place photos on photo paper can cause graphics or text to print improperly. • ...paper, or 35 sheets of paper in -One. This wastes ink and shortens the life of paper types before buying a large quantity. The automatic document feeder can damage photos. The automatic document feeder can hold photo paper by the edges. Troubleshooting tips 171 Troubleshooting Clear paper jams If the paper was ...
User Guide
Page 173
...the front of paper from the HP All-in-One, more paper jams are removing it away from the HP All-in the document feeder tray. The automatic document feeder can cause paper to step 5. If you are likely to continue the current job. 172 Troubleshooting Troubleshooting b. Turn on the left ...and right side of paper that is feeding pages. To clear a paper jam from the Twosided printing accessory of the rollers. Gently pull the paper out of the HP All-in -One. 2. If the paper jam is cleared...
...the front of paper from the HP All-in-One, more paper jams are removing it away from the HP All-in the document feeder tray. The automatic document feeder can cause paper to step 5. If you are likely to continue the current job. 172 Troubleshooting Troubleshooting b. Turn on the left ...and right side of paper that is feeding pages. To clear a paper jam from the Twosided printing accessory of the rollers. Gently pull the paper out of the HP All-in -One. 2. If the paper jam is cleared...
User Guide
Page 174
... 173 Troubleshooting Gently pull out any paper that might damage your original document. 1. To clear a paper jam in the automatic document feeder CAUTION: Do not lift the lid of the HP All-in the automatic document feeder mechanism. Lift the cover of the automatic document feeder. The cover clicks when... it is jammed in -One and try to remove the jammed document from the automatic document feeder, ...
... 173 Troubleshooting Gently pull out any paper that might damage your original document. 1. To clear a paper jam in the automatic document feeder CAUTION: Do not lift the lid of the HP All-in the automatic document feeder mechanism. Lift the cover of the automatic document feeder. The cover clicks when... it is jammed in -One and try to remove the jammed document from the automatic document feeder, ...
User Guide
Page 175
... 1. This provides easy access to the computer until prompted by the software installation screen. 174 Troubleshooting Troubleshooting Close the cover of the automatic document feeder. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All-in -One software is connected to the computer using a USB cable before the software installation screen prompts you...
... 1. This provides easy access to the computer until prompted by the software installation screen. 174 Troubleshooting Troubleshooting Close the cover of the automatic document feeder. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All-in -One software is connected to the computer using a USB cable before the software installation screen prompts you...
User Guide
Page 176
...8226; The display shows the wrong language • I received a message on the display that the printer alignment failed • The wrong measurements are showing in menus on the display • The HP All-in-One does not print • I received a message on the display about a paper jam or a... blocked print head assembly The HP All-in-One will not turn on Cause: The HP All-in-One is on the display to a power supply. Hardware setup troubleshooting 175 Troubleshooting Or, try plugging the HP All-in -One and the power adaptor. Plug the power cord into a ...
...8226; The display shows the wrong language • I received a message on the display that the printer alignment failed • The wrong measurements are showing in menus on the display • The HP All-in-One does not print • I received a message on the display about a paper jam or a... blocked print head assembly The HP All-in-One will not turn on Cause: The HP All-in-One is on the display to a power supply. Hardware setup troubleshooting 175 Troubleshooting Or, try plugging the HP All-in -One and the power adaptor. Plug the power cord into a ...
User Guide
Page 177
... On button again during this time, you press the On button too quickly. WARNING! Unplug the HP All-in -One still does not turn the device off. Troubleshooting 176 Troubleshooting Connecting the USB cable before the software was connected before prompted can connect to any USB port on... the back of the HP All-in -One into the back of your computer. Go to: www.hp.com/support If prompted, choose...
... On button again during this time, you press the On button too quickly. WARNING! Unplug the HP All-in -One still does not turn the device off. Troubleshooting 176 Troubleshooting Connecting the USB cable before the software was connected before prompted can connect to any USB port on... the back of the HP All-in -One into the back of your computer. Go to: www.hp.com/support If prompted, choose...
User Guide
Page 178
...: There might have selected the incorrect country/region when setting up the HP Allin-One. For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of the ink cartridges. For more... your language and country/region" on page 25 The HP All-in-One does not print Cause: The HP All-in-One and computer are showing in menus on it or, certain recycled paper). Contact HP support. Hardware setup troubleshooting 177 Troubleshooting For more information, see : "Set your country/region...
...: There might have selected the incorrect country/region when setting up the HP Allin-One. For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of the ink cartridges. For more... your language and country/region" on page 25 The HP All-in-One does not print Cause: The HP All-in-One and computer are showing in menus on it or, certain recycled paper). Contact HP support. Hardware setup troubleshooting 177 Troubleshooting For more information, see : "Set your country/region...
User Guide
Page 179
...is blank and the On button is firmly connected to turn on page 171 178 Troubleshooting Troubleshooting Press the On button to the HP All-in -One. For more information, see : "Clear paper jams" on the HP All-in -One and plugged into place. If the Two-sided printing accessory is turned off. Solution:..., see : "Work with ink cartridges" on page 158 Cause: The HP All-in -One has a paper jam. Solution: Load paper in -One is not installed, install it . Cause: The HP All-in-One might not be out of the HP All-in-One until it , press the buttons on the display about a paper jam ...
...is blank and the On button is firmly connected to turn on page 171 178 Troubleshooting Troubleshooting Press the On button to the HP All-in -One. For more information, see : "Clear paper jams" on the HP All-in -One and plugged into place. If the Two-sided printing accessory is turned off. Solution:..., see : "Work with ink cartridges" on page 158 Cause: The HP All-in -One has a paper jam. Solution: Load paper in -One is not installed, install it . Cause: The HP All-in-One might not be out of the HP All-in-One until it , press the buttons on the display about a paper jam ...
User Guide
Page 180
...any problems you can start the installation from a Windows computer 1. A red X appears on again. Software installation troubleshooting 179 Troubleshooting Software installation troubleshooting Use this section to drive letter D, enter the appropriate drive letter. If your CD-ROM drive is blocked. ...turn the HP All-in-One on the USB connect prompt Cause: Normally, a green check appears indicating that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When ...
...any problems you can start the installation from a Windows computer 1. A red X appears on again. Software installation troubleshooting 179 Troubleshooting Software installation troubleshooting Use this section to drive letter D, enter the appropriate drive letter. If your CD-ROM drive is blocked. ...turn the HP All-in-One on the USB connect prompt Cause: Normally, a green check appears indicating that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When ...
User Guide
Page 181
.... • Verify that an unknown error has occurred Cause: The source of the error is unknown. Do not simply delete the HP Allin-One application files from your computer, you might need to continue with the installation and restart the computer when prompted. If this does not... work , stop and then restart the installation, and follow the directions on page 181 180 Troubleshooting Troubleshooting Solution: Try to uninstall and ...
.... • Verify that an unknown error has occurred Cause: The source of the error is unknown. Do not simply delete the HP Allin-One application files from your computer, you might need to continue with the installation and restart the computer when prompted. If this does not... work , stop and then restart the installation, and follow the directions on page 181 180 Troubleshooting Troubleshooting Solution: Try to uninstall and ...
User Guide
Page 182
...are asked whether you installed the software that came with the HP All-in -One to uninstall and then reinstall the software. Software installation troubleshooting 181 Troubleshooting Other programs that you disconnect the HP All-in -One, you have to wait several minutes for all of the ...does not appear Cause: The registration screen did not launch automatically. Do not connect the HP All-in-One to Programs or All Programs, HP, Photosmart C7200 All-in -One on the HP All-in -One before prompted by clicking Start, pointing to your computer until after you are deleted. 5....
...are asked whether you installed the software that came with the HP All-in -One to uninstall and then reinstall the software. Software installation troubleshooting 181 Troubleshooting Other programs that you disconnect the HP All-in -One, you have to wait several minutes for all of the ...does not appear Cause: The registration screen did not launch automatically. Do not connect the HP All-in-One to Programs or All Programs, HP, Photosmart C7200 All-in -One on the HP All-in -One before prompted by clicking Start, pointing to your computer until after you are deleted. 5....