Maintenance and Service Guide
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... an additional warranty. Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are set forth in the United States and other countries. The only warranties...
... an additional warranty. Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are set forth in the United States and other countries. The only warranties...
Maintenance and Service Guide
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... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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...CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Motherboard 2-51 Figure 2-35. Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Switchboard PCA 2-18 Figure 2-14. Removing the Display Assembly 2-...CD/DVD Drive 2-22 Figure 2-17. Removing the I/R PCA...2-37 Figure 2-25. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Top Case...2-31 Figure 2-22. Back View ...1-9 Figure 1-3. Removing the Keyboard ...2-17...
...CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Motherboard 2-51 Figure 2-35. Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Switchboard PCA 2-18 Figure 2-14. Removing the Display Assembly 2-...CD/DVD Drive 2-22 Figure 2-17. Removing the I/R PCA...2-37 Figure 2-25. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Top Case...2-31 Figure 2-22. Back View ...1-9 Figure 1-3. Removing the Keyboard ...2-17...
Maintenance and Service Guide
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... Table 3-6. BIOS Setup Menus and Parameters 3-28 Table 4-1. Figure 2-36. Disconnecting the Motherboard Cables 2-54 Figure 2-37. Basic Troubleshooting Steps ...3-3 Figure 4-1. Scope of notebook 1-15 Table 1-4. LCD Guidelines ...5-4 Service Manual v Accessories ...1-22 Table 1-8. Example of Serial Number Label 2-59 Figure 2-39. Removal Cross-Reference ...2-1 Table 2-2. Recommended Screw Torque Values 2-2 Table 2-4. Sycard PCCtest...
... Table 3-6. BIOS Setup Menus and Parameters 3-28 Table 4-1. Figure 2-36. Disconnecting the Motherboard Cables 2-54 Figure 2-37. Basic Troubleshooting Steps ...3-3 Figure 4-1. Scope of notebook 1-15 Table 1-4. LCD Guidelines ...5-4 Service Manual v Accessories ...1-22 Table 1-8. Example of Serial Number Label 2-59 Figure 2-39. Removal Cross-Reference ...2-1 Table 2-2. Recommended Screw Torque Values 2-2 Table 2-4. Sycard PCCtest...
Maintenance and Service Guide
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.... Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. U.S. Introduction This manual provides reference information for membership within the U.S. The...
.... Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. U.S. Introduction This manual provides reference information for membership within the U.S. The...
Maintenance and Service Guide
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... (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. Product Comparisons Intel® Celeron® (2.6-, 2.8-GHz) Mobile Intel...-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (...
... (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. Product Comparisons Intel® Celeron® (2.6-, 2.8-GHz) Mobile Intel...-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (...
Maintenance and Service Guide
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...66-, and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB ...Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x 768) active-matrix TFT ATI Mobiltiy radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and...
...66-, and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB ...Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x 768) active-matrix TFT ATI Mobiltiy radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and...
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On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI ..., or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08...
On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI ..., or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08...
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...MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor... Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 1.87-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual...
...MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor... Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 1.87-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual...
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...16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) ... Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, ...
...16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) ... Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, ...
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... capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. ...System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1...Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to ...
... capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. ...System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1...Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to ...
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..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 256-MB modules.
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 256-MB modules.
Maintenance and Service Guide
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... 6. Figure 1-1. Microphone option (not available) 8. Infrared port* 9. Power button, turns the notebook on -off 5. Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual One-touch buttons 3. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights...
... 6. Figure 1-1. Microphone option (not available) 8. Infrared port* 9. Power button, turns the notebook on -off 5. Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual One-touch buttons 3. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights...
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... 1-2. External monitor port 20. Modem port* 22. Audio jacks (left to right), external microphone and audio out (headphones) 25. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer or other serial device 19. Two...) 21. Parallel port (LPT1), use this port for logo. 13. PCMCIA card and CardBus slot and button 23. Floppy drive* * on certain models Service Manual Product Information 1-9 Audio mute button and audio mute light* 27. LAN port* 16.
... 1-2. External monitor port 20. Modem port* 22. Audio jacks (left to right), external microphone and audio out (headphones) 25. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer or other serial device 19. Two...) 21. Parallel port (LPT1), use this port for logo. 13. PCMCIA card and CardBus slot and button 23. Floppy drive* * on certain models Service Manual Product Information 1-9 Audio mute button and audio mute light* 27. LAN port* 16.
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... jacks (left to right): external microphone and audio out (headphones) 13. Notebook open/close latch 2. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Keyboard status lights 4. Universal Serial Bus (USB) port * on and off 5. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. CD-ROM, DVD...
... jacks (left to right): external microphone and audio out (headphones) 13. Notebook open/close latch 2. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Keyboard status lights 4. Universal Serial Bus (USB) port * on and off 5. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. CD-ROM, DVD...
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AC adapter jack 16. Kensington lock cable slot (security connector) 23. Modem port* 24. External keyboard/mouse port 19. External monitor port 21. S-Video port* 22. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. LAN port* 18. PCMCIA card and CardBus slot and button 26. Figure 1-5. Floppy drive* * on certain models 1-12 Product Information Service Manual Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
AC adapter jack 16. Kensington lock cable slot (security connector) 23. Modem port* 24. External keyboard/mouse port 19. External monitor port 21. S-Video port* 22. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. LAN port* 18. PCMCIA card and CardBus slot and button 26. Figure 1-5. Floppy drive* * on certain models 1-12 Product Information Service Manual Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
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...network connections Power mode status light is off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- select Start > Shut Down > ...the power button for 4 seconds (only if the Start menu procedure doesn't work) To turn on power considerations, types of the notebook's operation. Operation This section gives an overview of active connections, and start-up time. allow timeout Hibernation mode Saves maximum power Saves...
...network connections Power mode status light is off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- select Start > Shut Down > ...the power button for 4 seconds (only if the Start menu procedure doesn't work) To turn on power considerations, types of the notebook's operation. Operation This section gives an overview of active connections, and start-up time. allow timeout Hibernation mode Saves maximum power Saves...
Maintenance and Service Guide
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... Lock Caps Lock is accessing the hard disk drive. Hard disk drive activity On: notebook is active. Blinking: notebook is off ). Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is fully charged. The keyboard status lights, located... above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Service Manual Product Information 1-15 Table 1-4. Battery status Green: The AC adapter is connected and the battery is...
... Lock Caps Lock is accessing the hard disk drive. Hard disk drive activity On: notebook is active. Blinking: notebook is off ). Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is fully charged. The keyboard status lights, located... above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Service Manual Product Information 1-15 Table 1-4. Battery status Green: The AC adapter is connected and the battery is...
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... Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual To use a hot key, press and hold Fn, press the appropriate second key, then release both . Hot Key Fn+F1 Fn+F2 Fn+F5 Fn...
... Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual To use a hot key, press and hold Fn, press the appropriate second key, then release both . Hot Key Fn+F1 Fn+F2 Fn+F5 Fn...
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... the power button. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Service Manual Product Information 1-17 Figure 1-7. If the...
... the power button. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Service Manual Product Information 1-17 Figure 1-7. If the...