Maintenance and Service Guide
Page 41
...When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. When the dialog box appears, follow any instructions that appear. 8. If the hard disk is partitioned into the notebook's CD/DVD drive. After the drivers have .... 7. When prompted to open it. 3. When the operating system has been installed and while Windows is your drive designation), and then press enter. 9. Turn on -screen instructions for installing the drivers. 10. select Advanced and then select to install the operating system. If prompted, accept the ...
...When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. When the dialog box appears, follow any instructions that appear. 8. If the hard disk is partitioned into the notebook's CD/DVD drive. After the drivers have .... 7. When prompted to open it. 3. When the operating system has been installed and while Windows is your drive designation), and then press enter. 9. Turn on -screen instructions for installing the drivers. 10. select Advanced and then select to install the operating system. If prompted, accept the ...
Maintenance and Service Guide
Page 103
If problem appears after installing new software (including drivers), uninstall that software. When hardware is enabled in Power in Control Panel. Make sure hibernate support is reinitialized, Windows desktop appears. Adjust display brightness. If external monitor displays no light Call Center:...Check cable connections. Blinking cursor appears while system is active. Service Manual Troubleshooting and Diagnostics 3-11 Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as...
If problem appears after installing new software (including drivers), uninstall that software. When hardware is enabled in Power in Control Panel. Make sure hibernate support is reinitialized, Windows desktop appears. Adjust display brightness. If external monitor displays no light Call Center:...Check cable connections. Blinking cursor appears while system is active. Service Manual Troubleshooting and Diagnostics 3-11 Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as...
Maintenance and Service Guide
Page 107
...is connected. Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Test audio with notebook. Test audio with e-Diagtools diagnostics. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. In Mouse...: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. Service Manual Troubleshooting and Diagnostics 3-15 Use memory troubleshooter in Control Panel. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard...
...is connected. Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Test audio with notebook. Test audio with e-Diagtools diagnostics. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. In Mouse...: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. Service Manual Troubleshooting and Diagnostics 3-15 Use memory troubleshooter in Control Panel. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard...
Maintenance and Service Guide
Page 108
... to enable. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Check settings in Device Manager. Motherboard Check settings in Windows Help. Open hardware Device Manager. For USB: if...
... to enable. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Check settings in Device Manager. Motherboard Check settings in Windows Help. Open hardware Device Manager. For USB: if...
Maintenance and Service Guide
Page 109
... settings in Windows Help. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no ...more than 1 meter apart. Test LAN with ECP parallel port. For fast-IrDA, check for 100Base-TX operation. If green light next to LAN port does not light, LAN cable may not be connected to another network station (if applicable). Remove any PC... Service Manual Troubleshooting and Diagnostics 3-17 Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General ...
... settings in Windows Help. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no ...more than 1 meter apart. Test LAN with ECP parallel port. For fast-IrDA, check for 100Base-TX operation. If green light next to LAN port does not light, LAN cable may not be connected to another network station (if applicable). Remove any PC... Service Manual Troubleshooting and Diagnostics 3-17 Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General ...
Maintenance and Service Guide
Page 112
The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the HP logo appears, press F10 to start the basic hardware test. When the menu appears, press F2 to open the advanced test ...run the program, you are intended to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools...
The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the HP logo appears, press F10 to start the basic hardware test. When the menu appears, press F2 to open the advanced test ...run the program, you are intended to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools...
Hard Drive White Paper
Page 5
.../writing heads is moved to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&... due to viruses. • Regularly back up critical email and documents to contiguous space. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...
.../writing heads is moved to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&... due to viruses. • Regularly back up critical email and documents to contiguous space. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...