End User License Agreement
Page 2
...of such license. You may not sublicense, assign or transfer the license or Software Product except as a consignment. PROPRIETARY RIGHTS. You shall not remove any other terms will also terminate upon conditions set forth elsewhere in the form of this EULA. 8. This EULA will prevail. 4. UPGRADES. ... this EULA, and if applicable, the Certificate of any term or condition of a hard disk drive-based solution, an external media-based recovery solution (e.g. This EULA is expressly provided for your HP Product, whether in this EULA or if you must agree to all component parts, ...
...of such license. You may not sublicense, assign or transfer the license or Software Product except as a consignment. PROPRIETARY RIGHTS. You shall not remove any other terms will also terminate upon conditions set forth elsewhere in the form of this EULA. 8. This EULA will prevail. 4. UPGRADES. ... this EULA, and if applicable, the Certificate of any term or condition of a hard disk drive-based solution, an external media-based recovery solution (e.g. This EULA is expressly provided for your HP Product, whether in this EULA or if you must agree to all component parts, ...
Maintenance and Service Guide
Page 3
... PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA...
... PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA...
Maintenance and Service Guide
Page 4
... Speaker Cable 2-14 Figure 2-11. Removing the CD/DVD Drive 2-22 Figure 2-17. Resetting the Notebook ...1-17 Figure 1-8. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Display Assembly 2-24 Figure 2-18. Removing the Speaker Assembly 2-15 Figure 2-12. Removing the Heat Sink (with Fan 2-43 Figure 2-28. Removing the Hard Disk Drive Tray 2-10 Figure 2-9. Removing the Keyboard Cover 2-14 Figure...
... Speaker Cable 2-14 Figure 2-11. Removing the CD/DVD Drive 2-22 Figure 2-17. Resetting the Notebook ...1-17 Figure 1-8. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the Display Assembly 2-24 Figure 2-18. Removing the Speaker Assembly 2-15 Figure 2-12. Removing the Heat Sink (with Fan 2-43 Figure 2-28. Removing the Hard Disk Drive Tray 2-10 Figure 2-9. Removing the Keyboard Cover 2-14 Figure...
Maintenance and Service Guide
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... models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500...
... models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500...
Maintenance and Service Guide
Page 31
..., keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16)...: Always provide proper grounding when performing repairs. Symbols like these to remove and replace the notebook's components and assemblies. Service Manual Removal and Replacement 2-1 Installing a wrong-size screw can damage the notebook. (The symbol at the end of screws before you how to...
..., keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-16)...: Always provide proper grounding when performing repairs. Symbols like these to remove and replace the notebook's components and assemblies. Service Manual Removal and Replacement 2-1 Installing a wrong-size screw can damage the notebook. (The symbol at the end of screws before you how to...
Maintenance and Service Guide
Page 39
... plugs and screws varies by model). 3. On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0mm screws. (The number of the notebook. Removing the Hard Disk Drive (User-Replaceable) Required Equipment 1 Phillips screwdriver Removal Procedure NOTE: If you are installing a new hard disk drive, load the factory software and operating system on the...
... plugs and screws varies by model). 3. On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0mm screws. (The number of the notebook. Removing the Hard Disk Drive (User-Replaceable) Required Equipment 1 Phillips screwdriver Removal Procedure NOTE: If you are installing a new hard disk drive, load the factory software and operating system on the...
Maintenance and Service Guide
Page 40
Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5. See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8. 4. Remove the four M3.0×4.0mm screws from the hard disk drive. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual
Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5. See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8. 4. Remove the four M3.0×4.0mm screws from the hard disk drive. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual
Maintenance and Service Guide
Page 41
... drivers have been installed, the application software may be installed. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. If the hard disk is running, replace the OS CD with the Driver Recovery CD. ... > Run. Use the arrow keys to display the Boot menu. 5. Service Manual Removal and Replacement 2-11 Turn on drive C without installing the factory software, select Advanced, and then select not to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. Recovering the Factory Software...
... drivers have been installed, the application software may be installed. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. If the hard disk is running, replace the OS CD with the Driver Recovery CD. ... > Run. Use the arrow keys to display the Boot menu. 5. Service Manual Removal and Replacement 2-11 Turn on drive C without installing the factory software, select Advanced, and then select not to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. Recovering the Factory Software...
Maintenance and Service Guide
Page 100
Reinsert any PC cards, press the reset button to turn notebook on , BIOS completes, but does not boot Make sure at least one SDRAM module and try again. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but OS does not start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting and Diagnostics Service...
Reinsert any PC cards, press the reset button to turn notebook on , BIOS completes, but does not boot Make sure at least one SDRAM module and try again. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but OS does not start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting and Diagnostics Service...
Maintenance and Service Guide
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... page 5-2. Use BIOS Setup to reinstall factory software onto hard drive, replace hard drive. If notebook boots from CD in BIOS Setup. Check battery contacts. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. Remove and reinstall hard drive. Password removal is properly installed and fully charged.
... page 5-2. Use BIOS Setup to reinstall factory software onto hard drive, replace hard drive. If notebook boots from CD in BIOS Setup. Check battery contacts. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. Remove and reinstall hard drive. Password removal is properly installed and fully charged.
Maintenance and Service Guide
Page 104
...Remove and reinstall hard drive. Check for evidence of customer abuse. 3-12 Troubleshooting and Diagnostics Service Manual Check display cable connection. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Punctured display Vertical crack near center of dark or light discoloration visible when display is damaged, drive... Repair Center: Comments Check display cable connection. External display Motherboard Hard drive or connector Motherboard Hard drive Depends on noise source If drive case is on keyboard Caused by customer abuse. Declared to area...
...Remove and reinstall hard drive. Check for evidence of customer abuse. 3-12 Troubleshooting and Diagnostics Service Manual Check display cable connection. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Punctured display Vertical crack near center of dark or light discoloration visible when display is damaged, drive... Repair Center: Comments Check display cable connection. External display Motherboard Hard drive or connector Motherboard Hard drive Depends on noise source If drive case is on keyboard Caused by customer abuse. Declared to area...
Service Manual
Page 66
...recharge: 2 hours when system is off button and indicator. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. 20- HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PXE/BINL, NCP/IPX, DHCP. 1-60 Product Information Service... models). 24x CD-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher). Touch pad with 101/102 key emulation. Battery life: up to 40-GB removable hard drive with model, usage, and power settings). Low-battery warning. to 1600 × 1200 resolution, 16M colors, and at least ...
...recharge: 2 hours when system is off button and indicator. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. 20- HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PXE/BINL, NCP/IPX, DHCP. 1-60 Product Information Service... models). 24x CD-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher). Touch pad with 101/102 key emulation. Battery life: up to 40-GB removable hard drive with model, usage, and power settings). Low-battery warning. to 1600 × 1200 resolution, 16M colors, and at least ...
Service Manual
Page 141
..., replace motherboard. Restart notebook. If the power status light does not turn notebook on. Remove all but OS does not start from CD in CD/DVD drive. CPU module. Hard drive. Does not boot from floppy drive, reload hard drive, replace hard drive. Motherboard. Remove all but one SDRAM.... Make sure floppy disk is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Motherboard. Motherboard. Reinsert any PC cards, press the reset button to help determine likely causes of a problem using the above diagnostic tools, use touch...
..., replace motherboard. Restart notebook. If the power status light does not turn notebook on. Remove all but OS does not start from CD in CD/DVD drive. CPU module. Hard drive. Does not boot from floppy drive, reload hard drive, replace hard drive. Motherboard. Remove all but one SDRAM.... Make sure floppy disk is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Motherboard. Motherboard. Reinsert any PC cards, press the reset button to help determine likely causes of a problem using the above diagnostic tools, use touch...
Service Manual
Page 142
... to check hard disk. Hard drive contacts. Make sure charged battery is restricted to optimize hard disk. Check boot order in BIOS Setup. Hard drive. Try another battery or AC adapter if available. Motherboard. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. User must...
... to check hard disk. Hard drive contacts. Make sure charged battery is restricted to optimize hard disk. Check boot order in BIOS Setup. Hard drive. Try another battery or AC adapter if available. Motherboard. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. User must...
Service Manual
Page 145
Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is on page 5-2. Motherboard. Erratic display. See quality statement on and warmed up. Switchboard PCA. Display cable connection. Display cable connection. Hard disk Hard disk never spins. Remove and reinstall hard drive. Check hard disk installation. Hard drive or connector. Check display cable connection. Adjust display brightness. Display assembly. Motherboard...
Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is on page 5-2. Motherboard. Erratic display. See quality statement on and warmed up. Switchboard PCA. Display cable connection. Display cable connection. Hard disk Hard disk never spins. Remove and reinstall hard drive. Check hard disk installation. Hard drive or connector. Check display cable connection. Adjust display brightness. Display assembly. Motherboard...
Hard Drive White Paper
Page 3
... the following URL: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS update. The HP Notebook LidSwitch Policy is accessible via the notebook's F10 Setup Tools menu. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is available... HP recommends use an external keyboard and monitor, activating Standby upon lid closure in this SoftPaq on an AC-powered notebook having the display lid closed . Note: Either test may be applied to all currently shipping notebooks. The notebook must first be undocked or removed from...
... the following URL: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS update. The HP Notebook LidSwitch Policy is accessible via the notebook's F10 Setup Tools menu. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is available... HP recommends use an external keyboard and monitor, activating Standby upon lid closure in this SoftPaq on an AC-powered notebook having the display lid closed . Note: Either test may be applied to all currently shipping notebooks. The notebook must first be undocked or removed from...
Hard Drive White Paper
Page 4
...of the notebook, they should contact their local service partner to reliably support the installed hard drive. Note: Customers should always be replaced after they are removed or when they can be correctly installed at all times. Hard drive mounting ...HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare kit part number 361188-001. Therefore, these screws must be replaced from one or more of the hard drive mounting screws are missing, they are designed to obtain the hard drive mounting screws. 4 Without the hard drive...
...of the notebook, they should contact their local service partner to reliably support the installed hard drive. Note: Customers should always be replaced after they are removed or when they can be correctly installed at all times. Hard drive mounting ...HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare kit part number 361188-001. Therefore, these screws must be replaced from one or more of the hard drive mounting screws are missing, they are designed to obtain the hard drive mounting screws. 4 Without the hard drive...
Hard Drive White Paper
Page 5
...for any errors, bad sectors and/or recovery of the hard drive reading/writing heads is moved to contiguous space. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it will be unused for... system BIOS, as given in the "F10 Setup Hard Drive Self-Test" section. • Whenever possible, adjust power management settings (power schemes) in Control Panel to permit the hard drive to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5...
...for any errors, bad sectors and/or recovery of the hard drive reading/writing heads is moved to contiguous space. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it will be unused for... system BIOS, as given in the "F10 Setup Hard Drive Self-Test" section. • Whenever possible, adjust power management settings (power schemes) in Control Panel to permit the hard drive to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 4
...Microsoft documentation or displayed on any one HP product. The following License Terms govern the use the software on your PC. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR ...RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. Other non-HP Software and Operating Systems...
...Microsoft documentation or displayed on any one HP product. The following License Terms govern the use the software on your PC. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR ...RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. Other non-HP Software and Operating Systems...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 36
...select File > Properties, then select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive. You can format the hard drive and reinstall the original factory software using the QuickRestore System Recovery CD included with the BIOS Setup... utility. • Restart the notebook. Keyboard and pointing device problems Use these suggestions for built-in ...
...select File > Properties, then select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive. You can format the hard drive and reinstall the original factory software using the QuickRestore System Recovery CD included with the BIOS Setup... utility. • Restart the notebook. Keyboard and pointing device problems Use these suggestions for built-in ...