Maintenance and Service Guide
Page 32
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Maintenance and Service Guide
Page 41
...the on or restart the notebook. 4. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to display the Boot menu. 5. When the HP logo appears, press esc to restore only the C partition. 7. After the drivers have been installed, the ... the first boot device, and then press enter. 6. Connect the AC adapter to recover the notebook's original operating system and drivers. Turn on -screen instructions for installing the drivers. 10. Use the arrow keys to complete. (For more information about recovering the factory software ...
...the on or restart the notebook. 4. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to display the Boot menu. 5. When the HP logo appears, press esc to restore only the C partition. 7. After the drivers have been installed, the ... the first boot device, and then press enter. 6. Connect the AC adapter to recover the notebook's original operating system and drivers. Turn on -screen instructions for installing the drivers. 10. Use the arrow keys to complete. (For more information about recovering the factory software ...
Maintenance and Service Guide
Page 103
... power supply. If external monitor displays no light Call Center: Suggestions Close all applications before suspending. Notebook can take a minute or longer to resume if network card is busy, it normally finishes current operation before entering (or allowing... notebook to Never. If notebook is installed. If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is reinitialized, Windows desktop appears. ...
... power supply. If external monitor displays no light Call Center: Suggestions Close all applications before suspending. Notebook can take a minute or longer to resume if network card is busy, it normally finishes current operation before entering (or allowing... notebook to Never. If notebook is installed. If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is reinitialized, Windows desktop appears. ...
Maintenance and Service Guide
Page 107
...pad while booting or resuming. Check whether sound is connected, Use BIOS Setup to check settings. Check for use with notebook. Use an external microphone (internal microphone normally not included). Check software controls. Symptom Touch pad General problems Special touch ... is enabled in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. SDRAM module SDRAM module Increase sound volume. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C ...
...pad while booting or resuming. Check whether sound is connected, Use BIOS Setup to check settings. Check for use with notebook. Use an external microphone (internal microphone normally not included). Check software controls. Symptom Touch pad General problems Special touch ... is enabled in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. SDRAM module SDRAM module Increase sound volume. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C ...
Maintenance and Service Guide
Page 108
... Manager. If modem is powered by the USB port, try the other port. Check port settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. Test ports with e-Diagtools diagnostics. For USB: if the device... Panel. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Check settings in Control Panel. If modem has a conflict, try to enable. Restart notebook. In a hotel, ask for latest USB drivers.
... Manager. If modem is powered by the USB port, try the other port. Check port settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. Test ports with e-Diagtools diagnostics. For USB: if the device... Panel. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Check settings in Control Panel. If modem has a conflict, try to enable. Restart notebook. In a hotel, ask for latest USB drivers.
Maintenance and Service Guide
Page 109
... blocked, ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). For fast...Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try to enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Make sure LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools...
... blocked, ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). For fast...Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try to enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Make sure LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools...
Maintenance and Service Guide
Page 110
... socket. Try another computer. Declared to Mini PCI card and motherboard. Check SSID, channel, and encryption settings. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Using a flashlight, look for conflicts. Make ...Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard cracked. Restart notebook. Repair Center: Comments Make sure all cables are affected, replace motherboard. For model XE4500, if only one is affected,...
... socket. Try another computer. Declared to Mini PCI card and motherboard. Check SSID, channel, and encryption settings. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Using a flashlight, look for conflicts. Make ...Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard cracked. Restart notebook. Repair Center: Comments Make sure all cables are affected, replace motherboard. For model XE4500, if only one is affected,...
Maintenance and Service Guide
Page 112
...HP logo appears, press F10 to run e-Diagtools. 4. When the menu appears, press F2 to start the basic hardware test. When the Configuration Description appears, check the list of e-Diagtools. 1. Press F2 to run the program, you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook... e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows ...
...HP logo appears, press F10 to run e-Diagtools. 4. When the menu appears, press F2 to start the basic hardware test. When the Configuration Description appears, check the list of e-Diagtools. 1. Press F2 to run the program, you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook... e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows ...
Service Manual
Page 73
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Service Manual
Page 144
... cannot be repaired, and must be used at that moment. If notebook is reinitialized, Windows desktop appears. It, therefore, depends on notebook's power use at that software. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to enter) Standby or Hibernation...
... cannot be repaired, and must be used at that moment. If notebook is reinitialized, Windows desktop appears. It, therefore, depends on notebook's power use at that software. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to enter) Standby or Hibernation...
Service Manual
Page 148
... not boot after adding SDRAM. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Avoid touching touch pad while booting or resuming. Motherboard. Motherboard. Switchboard PCA. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Check software controls. Switchboard PCA. SDRAM module. Motherboard. Service Manual Troubleshooting and Diagnostics...
... not boot after adding SDRAM. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Avoid touching touch pad while booting or resuming. Motherboard. Motherboard. Switchboard PCA. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Check software controls. Switchboard PCA. SDRAM module. Motherboard. Service Manual Troubleshooting and Diagnostics...
Service Manual
Page 149
... USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Test modem ..., try to enable. Test ports with e-Diagtools diagnostics. Motherboard. Check settings in Device Manager. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard. Check settings in Windows Help. Try...
... USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Test modem ..., try to enable. Test ports with e-Diagtools diagnostics. Motherboard. Check settings in Device Manager. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard. Check settings in Windows Help. Try...
Service Manual
Page 150
... networking troubleshooter in Control Panel. Motherboard. Motherboard. Test LAN with ECP parallel port. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1 meter apart...
... networking troubleshooter in Control Panel. Motherboard. Motherboard. Test LAN with ECP parallel port. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1 meter apart...
Service Manual
Page 151
...SSID, channel, and encryption settings. Motherboard Evidence of Keyboard in Control Panel. Restart notebook. In Device Manager, refresh device list and check for damage or proper fan operation. Download current drivers from card manufacturer's Web site. Make sure AC adapter has correct power rating. ...Suggestions Check TCP/IP setup in another AC adapter, if available. Antenna PCAs. PCMCIA General problems. AC adapter Does not power notebook. Try card in Control Panel. Using a flashlight, look for damaged coaxial cables or connectors. Declared to be caused by customer ...
...SSID, channel, and encryption settings. Motherboard Evidence of Keyboard in Control Panel. Restart notebook. In Device Manager, refresh device list and check for damage or proper fan operation. Download current drivers from card manufacturer's Web site. Make sure AC adapter has correct power rating. ...Suggestions Check TCP/IP setup in another AC adapter, if available. Antenna PCAs. PCMCIA General problems. AC adapter Does not power notebook. Try card in Control Panel. Using a flashlight, look for damaged coaxial cables or connectors. Declared to be caused by customer ...
Service Manual
Page 153
...If you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management ... (or Shut Down), Restart. 2. When the HP logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. Run the basic test. Tests...The hardware diagnostic programs provide two levels of the notebook. The first time you run the program, you exit the program so drivers can download the latest version of detected hardware....
...If you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management ... (or Shut Down), Restart. 2. When the HP logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. Run the basic test. Tests...The hardware diagnostic programs provide two levels of the notebook. The first time you run the program, you exit the program so drivers can download the latest version of detected hardware....
Hard Drive White Paper
Page 5
...due to viruses. • Regularly back up critical email and documents to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows XP: http://... errors, bad sectors and/or recovery of readable information. During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...
...due to viruses. • Regularly back up critical email and documents to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows XP: http://... errors, bad sectors and/or recovery of readable information. During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...