HP Notebook Series - Maintenance, Shipping and Travel Guide
Page 4
... management, security, and the use of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. Maintenance, Shipping and Travel 1-1 Installing a Retail Version of an Operating System The Windows operating system included in the QuickRestore System Recovery CD is connected to confer with a retail version will...
... management, security, and the use of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. Maintenance, Shipping and Travel 1-1 Installing a Retail Version of an Operating System The Windows operating system included in the QuickRestore System Recovery CD is connected to confer with a retail version will...
Maintenance and Service Guide
Page 23
... button. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Figure 1-7. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary...
... button. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Figure 1-7. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary...
Maintenance and Service Guide
Page 41
...completes. 1. When the dialog box appears, follow any instructions that appear. 8. If autorun is running, replace the OS CD with the Driver Recovery CD. If the notebook is turned off, use a pin or straightened paper clip to press the release switch on drive C without installing the ...drive designation), and then press enter. 9. When prompted to open it. 3. When the HP logo appears, press esc to restore only the C partition. 7. Follow the on or restart the notebook. 4. After the drivers have been installed, the application software may be installed. select Advanced...
...completes. 1. When the dialog box appears, follow any instructions that appear. 8. If autorun is running, replace the OS CD with the Driver Recovery CD. If the notebook is turned off, use a pin or straightened paper clip to press the release switch on drive C without installing the ...drive designation), and then press enter. 9. When prompted to open it. 3. When the HP logo appears, press esc to restore only the C partition. 7. Follow the on or restart the notebook. 4. After the drivers have been installed, the application software may be installed. select Advanced...
Maintenance and Service Guide
Page 101
...order. Remove and reinstall hard drive. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto IDE error" Call Center: Suggestions ...battery level on battery LEDs. Power Service Manual Troubleshooting and Diagnostics 3-9 Check battery contacts. Check for corrupt files on hard drive, use Recovery CDs to optimize hard disk. Symptom Does not boot on battery, but boots on AC Does not boot from floppy drive Does not boot...
...order. Remove and reinstall hard drive. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto IDE error" Call Center: Suggestions ...battery level on battery LEDs. Power Service Manual Troubleshooting and Diagnostics 3-9 Check battery contacts. Check for corrupt files on hard drive, use Recovery CDs to optimize hard disk. Symptom Does not boot on battery, but boots on AC Does not boot from floppy drive Does not boot...
Maintenance and Service Guide
Page 105
...as needed. Floppy drive Motherboard Check disk for other media. Press Play button. Check hard disk using HP certified media. Restart notebook. DVD may be double-sided. CD/DVD drive Repair Center: Comments Make sure floppy drive is less than normal Disk's reported capacity is...Hard disk allocates approximately 20 MB to reformat hard disk and reinstall factory software. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. Use Recovery CDs to reformat hard disk and reinstall factory software. Clean with e-Diagtools diagnostics. Movie ...
...as needed. Floppy drive Motherboard Check disk for other media. Press Play button. Check hard disk using HP certified media. Restart notebook. DVD may be double-sided. CD/DVD drive Repair Center: Comments Make sure floppy drive is less than normal Disk's reported capacity is...Hard disk allocates approximately 20 MB to reformat hard disk and reinstall factory software. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. Use Recovery CDs to reformat hard disk and reinstall factory software. Clean with e-Diagtools diagnostics. Movie ...
Maintenance and Service Guide
Page 106
...to reinstall factory software. CD/DVD drive Motherboard If software was removed, use the Recovery CDs to 10 seconds after closing tray before pressing Play. Make sure CD/DVD drive is clean,... device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). Some DVDs include software called "PC Friendly". Make sure disk is ...installed properly. Check settings in connector on number lock. Symptom Region Code error System Error: Unable to read drive" message No DVD or CD-RW software on notebook...
...to reinstall factory software. CD/DVD drive Motherboard If software was removed, use the Recovery CDs to 10 seconds after closing tray before pressing Play. Make sure CD/DVD drive is clean,... device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). Some DVDs include software called "PC Friendly". Make sure disk is ...installed properly. Check settings in connector on number lock. Symptom Region Code error System Error: Unable to read drive" message No DVD or CD-RW software on notebook...
Maintenance and Service Guide
Page 113
.... Boot from this program, select Change Settings in the Connect window and enter the settings recommended by your notebook's hard disk. Interpreting the Results The e-Diagtools diagnostic program returns test groups, error codes, and suggestions for...> All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows can also run it from the hard disk, you make an e-mail connection from the CD or DVD and select the diagnostics option. Press F3 and... should enable you have trouble running e-Diagtools diagnostics from the Recovery CD or DVD.
.... Boot from this program, select Change Settings in the Connect window and enter the settings recommended by your notebook's hard disk. Interpreting the Results The e-Diagtools diagnostic program returns test groups, error codes, and suggestions for...> All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows can also run it from the hard disk, you make an e-mail connection from the CD or DVD and select the diagnostics option. Press F3 and... should enable you have trouble running e-Diagtools diagnostics from the Recovery CD or DVD.
Service Manual
Page 63
... the reset button on the bottom of the notebook. Press Esc when the HP logo appears, then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in...
... the reset button on the bottom of the notebook. Press Esc when the HP logo appears, then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in...
Service Manual
Page 81
...drives, you can take up to 15 minutes to press the release switch on or restart the notebook. 4. When the HP logo appears, press Esc to restore only the C partition. 7. When the Recovery CD dialog box appears, follow any instructions that appear. 2-10 Removal and Replacement Service Manual To ...drive and hard disk drive tray, then lift the drive out of the Recovery CDs.) Caution Do not interrupt the following procedure describes how to install the operating system. Use the arrow keys to reboot the notebook, press Ctrl+Alt+Del and follow the displayed instructions. If prompted, ...
...drives, you can take up to 15 minutes to press the release switch on or restart the notebook. 4. When the HP logo appears, press Esc to restore only the C partition. 7. When the Recovery CD dialog box appears, follow any instructions that appear. 2-10 Removal and Replacement Service Manual To ...drive and hard disk drive tray, then lift the drive out of the Recovery CDs.) Caution Do not interrupt the following procedure describes how to install the operating system. Use the arrow keys to reboot the notebook, press Ctrl+Alt+Del and follow the displayed instructions. If prompted, ...
Service Manual
Page 142
... Likely Causes Hard drive. Delete temporary and unneeded files. Service Manual Troubleshooting and Diagnostics 3-7 Check for corrupt files on hard drive, use Recovery CDs to certain sites. Hard drive contacts. See page 5-1. Make sure charged battery is restricted to reinstall factory software onto hard drive, replace ...drive. Hard drive. Motherboard. Error message such as "Invalid system disk" or "Auto IDE error". Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to optimize hard disk. Power No power.
... Likely Causes Hard drive. Delete temporary and unneeded files. Service Manual Troubleshooting and Diagnostics 3-7 Check for corrupt files on hard drive, use Recovery CDs to certain sites. Hard drive contacts. See page 5-1. Make sure charged battery is restricted to reinstall factory software onto hard drive, replace ...drive. Hard drive. Motherboard. Error message such as "Invalid system disk" or "Auto IDE error". Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to optimize hard disk. Power No power.
Service Manual
Page 146
...DVD may be double-sided. No response from floppy drive. Restart notebook. Service Manual Troubleshooting and Diagnostics 3-11 Use Recovery CDs to reformat hard disk and reinstall factory software. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. ...can vary for proper insertion, dirt, or damage. Make sure CD/DVD drive is installed and connected correctly. Repair Center: Comments Make sure floppy drive is installed properly. Check hard disk using HP certified media. Motherboard. Symptom Files corrupted. Repair Center: Likely ...
...DVD may be double-sided. No response from floppy drive. Restart notebook. Service Manual Troubleshooting and Diagnostics 3-11 Use Recovery CDs to reformat hard disk and reinstall factory software. If CD was created on CD-RW drive, try using Tools tab in disk's Properties sheet. ...can vary for proper insertion, dirt, or damage. Make sure CD/DVD drive is installed and connected correctly. Repair Center: Comments Make sure floppy drive is installed properly. Check hard disk using HP certified media. Motherboard. Symptom Files corrupted. Repair Center: Likely ...
Service Manual
Page 147
...-coded on notebook. Make sure disk is erratic. If needed . Motherboard. Repair Center: Comments HP warranty does not cover expense of times (usually no more than four). Call Center: Suggestions DVDs contain embedded regional codes that prevent them from playing outside region in Control Panel. If software was removed, use the Recovery CDs to...
...-coded on notebook. Make sure disk is erratic. If needed . Motherboard. Repair Center: Comments HP warranty does not cover expense of times (usually no more than four). Call Center: Suggestions DVDs contain embedded regional codes that prevent them from playing outside region in Control Panel. If software was removed, use the Recovery CDs to...
Service Manual
Page 154
...e-Diagtools tests, refer to determine which of the notebook's components require service. After each run it from the CD or DVD and select the diagnostics option. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for repair and/or follow-... part. To e-mail the Support Ticket to see POST messages. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. In e-Diagtools for information only. Boot from the Recovery CD or DVD.
...e-Diagtools tests, refer to determine which of the notebook's components require service. After each run it from the CD or DVD and select the diagnostics option. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for repair and/or follow-... part. To e-mail the Support Ticket to see POST messages. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. In e-Diagtools for information only. Boot from the Recovery CD or DVD.
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 5
...been developed by telecommunication without the prior written consent of the software, other applicable regulation. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for failure to comply with which... may terminate this software license for restoring the hard disk of the HP product with any title or ownership of Hewlett-Packard. EXPORT CLAUSE. PRODUCT RECOVERY CD-ROM OR DVD. Customer agrees that he /she will either destroy his/her rights in ...
...been developed by telecommunication without the prior written consent of the software, other applicable regulation. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for failure to comply with which... may terminate this software license for restoring the hard disk of the HP product with any title or ownership of Hewlett-Packard. EXPORT CLAUSE. PRODUCT RECOVERY CD-ROM OR DVD. Customer agrees that he /she will either destroy his/her rights in ...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 36
...-checking section of the notebook. • Remove and reinsert the hard drive. Select Start > Control Panel > Printers and Other Hardware > Mouse. You can format the hard drive and reinstall the original factory software using the QuickRestore System Recovery CD included with the BIOS Setup... utility. • Restart the notebook. Select Start > Turn Off Computer > Restart. If files are disabled. If this setting with your notebook. Startup Guide 29 If necessary, connect the AC...
...-checking section of the notebook. • Remove and reinsert the hard drive. Select Start > Control Panel > Printers and Other Hardware > Mouse. You can format the hard drive and reinstall the original factory software using the QuickRestore System Recovery CD included with the BIOS Setup... utility. • Restart the notebook. Select Start > Turn Off Computer > Restart. If files are disabled. If this setting with your notebook. Startup Guide 29 If necessary, connect the AC...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 40
...Software Reinstalling and Updating Software Your notebook features two ways that allow you to install individual software applications or to restore the entire original contents of your hard drive: • QuickRestore System Recovery CD, included with your notebook, allows you to restore your hard... drive to its original factory contents. • Application Recovery utility allows you to restore or install one or more applications at a ...
...Software Reinstalling and Updating Software Your notebook features two ways that allow you to install individual software applications or to restore the entire original contents of your hard drive: • QuickRestore System Recovery CD, included with your notebook, allows you to restore your hard... drive to its original factory contents. • Application Recovery utility allows you to restore or install one or more applications at a ...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 42
power button location, 2, 3 resetting with, 17 printing infrared printers, 22 PS/2 port, 2, 5 Q QuickRestore System Recovery CD using, 33 R RAM location, 6, 7 rebooting temporary boot device, 17 region code, 20 reset button, 17 resetting, 17 S safety information,... 3 troubleshooting, 29 troubleshooting battery, 30 hard drive, 29 keyboard, 29 performance, 30 pointing devices, 29 power, 30 startup, 31 turning on notebook, 13 U USB port location, 5 third port location, 3 V volume adjusting, 19 volume control, 3 W Windows setting up, 14 wireless communication indicator light, 2, 3 36 Startup Guide
power button location, 2, 3 resetting with, 17 printing infrared printers, 22 PS/2 port, 2, 5 Q QuickRestore System Recovery CD using, 33 R RAM location, 6, 7 rebooting temporary boot device, 17 region code, 20 reset button, 17 resetting, 17 S safety information,... 3 troubleshooting, 29 troubleshooting battery, 30 hard drive, 29 keyboard, 29 performance, 30 pointing devices, 29 power, 30 startup, 31 turning on notebook, 13 U USB port location, 5 third port location, 3 V volume adjusting, 19 volume control, 3 W Windows setting up, 14 wireless communication indicator light, 2, 3 36 Startup Guide
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 27
.... Press the power button to press the reset button on the bottom of the notebook. Press Esc when the HP logo appears, then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the power button to restart. •...
.... Press the power button to press the reset button on the bottom of the notebook. Press Esc when the HP logo appears, then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the power button to restart. •...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 42
...Ctrl+Alt+Del and follow the displayed instructions. Screw, M3×4mm (4) Figure 2-6. If the notebook is partitioned into the notebook's CD/DVD drive. When the HP logo appears, press Esc to recover the notebook's original software and operating system. If the hard disk is turned off, use a pin or...factory software on or restart the notebook. 4. Click Advanced and select to select the CD/DVD drive as the first boot device, then press Enter. 6. Remove the connector from the drive and drive tray, then lift the drive out of the Recovery CDs.) Caution Do not interrupt the following...
...Ctrl+Alt+Del and follow the displayed instructions. Screw, M3×4mm (4) Figure 2-6. If the notebook is partitioned into the notebook's CD/DVD drive. When the HP logo appears, press Esc to recover the notebook's original software and operating system. If the hard disk is turned off, use a pin or...factory software on or restart the notebook. 4. Click Advanced and select to select the CD/DVD drive as the first boot device, then press Enter. 6. Remove the connector from the drive and drive tray, then lift the drive out of the Recovery CDs.) Caution Do not interrupt the following...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 80
... removal is installed or AC adapter connected. Repair Center: Likely Causes Hard drive. Check for corrupt files on hard drive, use Recovery CDs to certain sites. Password forgotten. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Hard drive contacts. Battery. User must call Technical Support and...
... removal is installed or AC adapter connected. Repair Center: Likely Causes Hard drive. Check for corrupt files on hard drive, use Recovery CDs to certain sites. Password forgotten. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Hard drive contacts. Battery. User must call Technical Support and...