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Nothing herein should be liable for HP products and services are set forth in the United States and other countries. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 © Copyright 2003, 2004 Hewlett-Packard...Windows are trademarks or registered trademarks of Microsoft Corporation. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. registered trademarks of Intel Corporation or its subsidiaries in the express warranty ...
Nothing herein should be liable for HP products and services are set forth in the United States and other countries. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 © Copyright 2003, 2004 Hewlett-Packard...Windows are trademarks or registered trademarks of Microsoft Corporation. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. registered trademarks of Intel Corporation or its subsidiaries in the express warranty ...
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
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... 2-45 Figure 2-29. AMD CPU Module Removal 2-38 Figure 2-31. Bottom View...1-10 Figure 1-4. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Keyboard ...2-17 Figure 2-13. Removing the Top Case Screws 2-30... CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Back View ...1-12 Figure 1-6. Disassembly Flow...2-3 Figure 2-2. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Switchboard PCA 2-19 ...
... 2-45 Figure 2-29. AMD CPU Module Removal 2-38 Figure 2-31. Bottom View...1-10 Figure 1-4. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Keyboard ...2-17 Figure 2-13. Removing the Top Case Screws 2-30... CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Back View ...1-12 Figure 1-6. Disassembly Flow...2-3 Figure 2-2. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Switchboard PCA 2-19 ...
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...Label 2-59 Figure 2-39. Troubleshooting Suggestions...3-8 Table 3-4. BIOS Setup Menus and Parameters 3-28 Table 4-1. LCD Guidelines ...5-4 Service Manual v Replacing the Antennas...2-60 Figure 2-37. Basic Troubleshooting Steps ...3-3 Figure 4-1. ASP Support Options...3-2 Table 3-2. Example of ...14 Table 1-3. POST Terminal-Error Beep Codes 3-20 Table 3-5. Replaceable Parts ...4-4 Table 4-2. Main Status Lights (front of notebook 1-15 Table 1-4. Accessories ...1-22 Table 1-8. Replacing Small Parts ...2-12 Table 2-5. Keyboard Status Lights...1-15 Table 1-5. Accessory...
...Label 2-59 Figure 2-39. Troubleshooting Suggestions...3-8 Table 3-4. BIOS Setup Menus and Parameters 3-28 Table 4-1. LCD Guidelines ...5-4 Service Manual v Replacing the Antennas...2-60 Figure 2-37. Basic Troubleshooting Steps ...3-3 Figure 4-1. ASP Support Options...3-2 Table 3-2. Example of ...14 Table 1-3. POST Terminal-Error Beep Codes 3-20 Table 3-5. Replaceable Parts ...4-4 Table 4-2. Main Status Lights (front of notebook 1-15 Table 1-4. Accessories ...1-22 Table 1-8. Replacing Small Parts ...2-12 Table 2-5. Keyboard Status Lights...1-15 Table 1-5. Accessory...
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... products. Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500...Windows operating systems. Service Manual vii Outside U.S. The manual is self-contained, so you to DPSP Partners only. Source HP Notebook Web site Address or Number http://www.hp.com/notebooks Comments Compaq Notebook Web site HP Business Support Web site HP Asia Pacific Channel ...
... products. Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500...Windows operating systems. Service Manual vii Outside U.S. The manual is self-contained, so you to DPSP Partners only. Source HP Notebook Web site Address or Number http://www.hp.com/notebooks Comments Compaq Notebook Web site HP Business Support Web site HP Asia Pacific Channel ...
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... Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch ...; 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB...
... Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch ...; 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB...
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...graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz)...graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to GB (...
...graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz)...graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to GB (...
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... Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128...
... Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128...
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... Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD ... 1.8-GHz) Up to 512 MB SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA ...
... Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD ... 1.8-GHz) Up to 512 MB SDRAM using 256-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA ...
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..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel ...capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video...
..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel ...capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video...
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...SDRAM preinstalled. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory...graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 ...preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
...SDRAM preinstalled. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory...graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 ...preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual
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..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ×...
..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ×...
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... drive 12. Features The following illustrations show the notebook's main external features. Figure 1-1. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Notebook open/close latch 2. Power button, turns the notebook on certain models 1-8 Product Information Service Manual PS/2 keyboard or PS/2 mouse port (supports Y adapter...
... drive 12. Features The following illustrations show the notebook's main external features. Figure 1-1. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Notebook open/close latch 2. Power button, turns the notebook on certain models 1-8 Product Information Service Manual PS/2 keyboard or PS/2 mouse port (supports Y adapter...
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Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. Two universal Serial ...Bus (USB) ports 15. External monitor port 20. IEEE 1394 port* 24. AC adapter jack 14. LAN port* 16. Floppy drive* * on certain models Service Manual...
Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. Two universal Serial ...Bus (USB) ports 15. External monitor port 20. IEEE 1394 port* 24. AC adapter jack 14. LAN port* 16. Floppy drive* * on certain models Service Manual...
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Power button, turns the notebook on -off 5. Main status lights (left to right), power mode, hard disk activity, and battery 7. Audio mute button and audio mute light* 10. Figure 1-4. One-... buttons, plus on and off button 6. Volume controls* 12. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Notebook open/close latch 2. Audio jacks (left to right): external microphone and audio out (headphones) 13. Wireless on certain models Service Manual Product Information 1-11 Universal Serial Bus (USB) port * on -off button...
Power button, turns the notebook on -off 5. Main status lights (left to right), power mode, hard disk activity, and battery 7. Audio mute button and audio mute light* 10. Figure 1-4. One-... buttons, plus on and off button 6. Volume controls* 12. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Notebook open/close latch 2. Audio jacks (left to right): external microphone and audio out (headphones) 13. Wireless on certain models Service Manual Product Information 1-11 Universal Serial Bus (USB) port * on -off button...
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S-Video port* 22. Two universal Serial Bus (USB) ports 17. External monitor port 21. IEEE 1394 port* 25. External keyboard/mouse port 19. AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Kensington lock cable slot (security connector) 23. Floppy drive* * on certain models 1-12 Product Information Service Manual LAN port* 18. PCMCIA card and CardBus slot and button 26. Figure 1-5. Modem port* 24. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
S-Video port* 22. Two universal Serial Bus (USB) ports 17. External monitor port 21. IEEE 1394 port* 25. External keyboard/mouse port 19. AC adapter jack 16. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Kensington lock cable slot (security connector) 23. Floppy drive* * on certain models 1-12 Product Information Service Manual LAN port* 18. PCMCIA card and CardBus slot and button 26. Figure 1-5. Modem port* 24. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
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...the display and other methods to start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Activating ...procedure doesn't work) To turn on power considerations, types of the notebook's operation. select Start > Shut Down > Hibernate (Windows 2000) -or- Turning the Notebook On and Off You can start and stop the notebook-depending on : Press the power button to restart, or to disk...
...the display and other methods to start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Activating ...procedure doesn't work) To turn on power considerations, types of the notebook's operation. select Start > Shut Down > Hibernate (Windows 2000) -or- Turning the Notebook On and Off You can start and stop the notebook-depending on : Press the power button to restart, or to disk...
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...also be on for the numeric keys; Num Lock must also be on to use the embedded keypad). Hard disk drive activity On: notebook is not connected. Off: The AC adapter is accessing the hard disk drive. Blinking: The AC adapter is connected and the battery ... keyboard). otherwise, cursor control is active. Amber: The AC adapter is connected and the battery is fully charged. Table 1-4. Blinking: notebook is on the front of the keyboard locks. Battery status Green: The AC adapter is connected and the battery is charging. Service Manual Product Information 1-15
...also be on for the numeric keys; Num Lock must also be on to use the embedded keypad). Hard disk drive activity On: notebook is not connected. Off: The AC adapter is accessing the hard disk drive. Blinking: The AC adapter is connected and the battery ... keyboard). otherwise, cursor control is active. Amber: The AC adapter is connected and the battery is fully charged. Table 1-4. Blinking: notebook is on the front of the keyboard locks. Battery status Green: The AC adapter is connected and the battery is charging. Service Manual Product Information 1-15
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... the built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual If Num Lock is active (as marked on , then the numeric functions are active; otherwise, cursor control is on an external keyboard). Toggles the built...
... the built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual If Num Lock is active (as marked on , then the numeric functions are active; otherwise, cursor control is on an external keyboard). Toggles the built...
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...Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook... stop responding, so that you cannot turn the notebook off. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Figure 1-7. Press esc when the HP logo appears, and then select the CD/DVD drive as...
...Service Manual Product Information 1-17 Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook... stop responding, so that you cannot turn the notebook off. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Figure 1-7. Press esc when the HP logo appears, and then select the CD/DVD drive as...