Reference Guide
Page 63
...through an infrared connection You can cause transmission errors. 1. Using the infrared port • Make sure the infrared port of your notebook and the infrared port of the driver for instructions on the front of communications, open dialog boxes. • To check the status of the... notebook), then your notebook has wireless, serial communication capability. Noise from your printer and assign it . Select the Hardware tab. 3. See the Windows ...
...through an infrared connection You can cause transmission errors. 1. Using the infrared port • Make sure the infrared port of your notebook and the infrared port of the driver for instructions on the front of communications, open dialog boxes. • To check the status of the... notebook), then your notebook has wireless, serial communication capability. Noise from your printer and assign it . Select the Hardware tab. 3. See the Windows ...
Reference Guide
Page 88
If you're using such a printer, try selecting a compatible printer driver for printer errors. otherwise infrared printing is enabled. If the notebook doesn't automatically enter Hibernation as expected • Make sure Hibernation support is not available. If a serial or parallel printer doesn't print...problems by using the correct printer cable or cable adapter, and that the ports face each other as squarely as possible. (The notebook infrared port is missing Certain applications may not work properly with 600-dpi printers. Reference Guide 79 Printing problems Hint You will ...
If you're using such a printer, try selecting a compatible printer driver for printer errors. otherwise infrared printing is enabled. If the notebook doesn't automatically enter Hibernation as expected • Make sure Hibernation support is not available. If a serial or parallel printer doesn't print...problems by using the correct printer cable or cable adapter, and that the ports face each other as squarely as possible. (The notebook infrared port is missing Certain applications may not work properly with 600-dpi printers. Reference Guide 79 Printing problems Hint You will ...
Reference Guide
Page 90
... power button to turn it on • Connect the AC adapter. • Reset the notebook by removing it on the bottom of the notebook. See the "Basic Operation" chapter in this guide for the latest USB drivers. • Check the port settings in the AC adapter again, and reset the... battery charge by inserting the tip of a paper clip into the reset button on . • If the notebook still doesn't respond, remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Open the hardware Device Manager, then select Universal Serial Bus Controller. If the...
... power button to turn it on • Connect the AC adapter. • Reset the notebook by removing it on the bottom of the notebook. See the "Basic Operation" chapter in this guide for the latest USB drivers. • Check the port settings in the AC adapter again, and reset the... battery charge by inserting the tip of a paper clip into the reset button on . • If the notebook still doesn't respond, remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Open the hardware Device Manager, then select Universal Serial Bus Controller. If the...
Reference Guide
Page 91
... is turned on to an 802.11 network via an access point, yet your notebook cannot connect to network resources, your network IP address. If the subnet mask for your TCP/IP setup is loading drivers and checking hardware and network connections, you want to change from Infrastructure mode to... light is on the network. • Select Start > Search > Computers or People to another computer in range of computers on . • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is 255.255.000.000, the network server did not assign an IP address to your...
... is turned on to an 802.11 network via an access point, yet your notebook cannot connect to network resources, your network IP address. If the subnet mask for your TCP/IP setup is loading drivers and checking hardware and network connections, you want to change from Infrastructure mode to... light is on the network. • Select Start > Search > Computers or People to another computer in range of computers on . • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is 255.255.000.000, the network server did not assign an IP address to your...
Maintenance and Service Guide
Page 32
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Maintenance and Service Guide
Page 41
When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. Use the arrow keys to display ...: Do not interrupt the following procedure describes how to restore only the C partition. 7. Turn on -screen instructions for installing the drivers. 10. When prompted to the notebook. 2. Connect the AC adapter to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. select Advanced and then select to recover the...
When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6. Use the arrow keys to display ...: Do not interrupt the following procedure describes how to restore only the C partition. 7. Turn on -screen instructions for installing the drivers. 10. When prompted to the notebook. 2. Connect the AC adapter to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. select Advanced and then select to recover the...
Maintenance and Service Guide
Page 103
...displays no light Call Center: Suggestions Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for AC and battery power are installed properly. Make sure hibernate support ...or Hibernation mode. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Adjust display brightness. If notebook is installed properly, replace CPU module. Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust ...
...displays no light Call Center: Suggestions Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for AC and battery power are installed properly. Make sure hibernate support ...or Hibernation mode. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Adjust display brightness. If notebook is installed properly, replace CPU module. Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust ...
Maintenance and Service Guide
Page 107
...conflicts in Mouse Properties. Test audio with notebook. Check software controls. Test audio with e-Diagtools diagnostics. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case ...General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes...
...conflicts in Mouse Properties. Test audio with notebook. Check software controls. Test audio with e-Diagtools diagnostics. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case ...General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes...
Maintenance and Service Guide
Page 108
For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service... another device. Test modem with e-Diagtools diagnostics. Check port settings in Windows Help. Motherboard Check settings in Control Panel. Check settings in Control Panel. Restart notebook.
For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service... another device. Test modem with e-Diagtools diagnostics. Check port settings in Windows Help. Motherboard Check settings in Control Panel. Check settings in Control Panel. Restart notebook.
Maintenance and Service Guide
Page 109
Try connecting notebook to network or network may not be down. Make sure LAN cable is 100 meters (330 feet). Check settings in Windows Help. Maximum cable length is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Remove any PC cards ... troubleshooter in Control Panel. Open Hardware Device Manager. Test LAN with ECP parallel port. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. If green light next to LAN port does not light, LAN cable may be...
Try connecting notebook to network or network may not be down. Make sure LAN cable is 100 meters (330 feet). Check settings in Windows Help. Maximum cable length is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Remove any PC cards ... troubleshooter in Control Panel. Open Hardware Device Manager. Test LAN with ECP parallel port. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. If green light next to LAN port does not light, LAN cable may be...
Maintenance and Service Guide
Page 110
...not working properly On-screen display does not appear when button is enabled in One-Touch tab of Keyboard in Control Panel. Restart notebook. In Device Manager, refresh device list and check for damaged coaxial cables or connectors. AC adapter cannot be repaired and must ...Wireless General problems Call Center: Suggestions Repair Center: Likely Causes Check TCP/IP setup in another AC adapter, if available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Check for conflicts. Make sure Onscreen Display is pressed ...
...not working properly On-screen display does not appear when button is enabled in One-Touch tab of Keyboard in Control Panel. Restart notebook. In Device Manager, refresh device list and check for damaged coaxial cables or connectors. AC adapter cannot be repaired and must ...Wireless General problems Call Center: Suggestions Repair Center: Likely Causes Check TCP/IP setup in another AC adapter, if available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Check for conflicts. Make sure Onscreen Display is pressed ...
Maintenance and Service Guide
Page 112
...notebook reboots when you exit the program so drivers can be in a predictable state during the tests. Running e-Diagtools The following diagnostic tools you are designed to run after the system reboots, so that the notebook...the state of the notebook. After each run the advanced tests. The individual steps might differ slightly for the program. 3. When the HP logo appears, press ...can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • ...
...notebook reboots when you exit the program so drivers can be in a predictable state during the tests. Running e-Diagtools The following diagnostic tools you are designed to run after the system reboots, so that the notebook...the state of the notebook. After each run the advanced tests. The individual steps might differ slightly for the program. 3. When the HP logo appears, press ...can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • ...
Service Manual
Page 73
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Service Manual
Page 144
... power are not set to enter) Standby or Hibernation mode. Service Manual Troubleshooting and Diagnostics 3-9 Standby/resume General problems. Notebook resumes slowly from Standby mode. Repair Center: Likely Causes AC adapter. Blinking cursor appears while system is currently using good ...for additional support. If problem appears after installing new software (including drivers), uninstall that moment. Notebook can take a minute or longer to another AC adapter, if available. When hardware is active. Notebook won't suspend if connection to resume if network card is an ...
... power are not set to enter) Standby or Hibernation mode. Service Manual Troubleshooting and Diagnostics 3-9 Standby/resume General problems. Notebook resumes slowly from Standby mode. Repair Center: Likely Causes AC adapter. Blinking cursor appears while system is currently using good ...for additional support. If problem appears after installing new software (including drivers), uninstall that moment. Notebook can take a minute or longer to another AC adapter, if available. When hardware is active. Notebook won't suspend if connection to resume if network card is an ...
Service Manual
Page 148
... have been tested for sound resource conflicts in Mouse Properties. Check for use with e-Diagtools diagnostics. Test audio with notebook. Check software controls. Switchboard PCA. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Service Manual Troubleshooting and Diagnostics 3-13 Symptom Touch pad General problems. Special touch pad features...
... have been tested for sound resource conflicts in Mouse Properties. Check for use with e-Diagtools diagnostics. Test audio with notebook. Check software controls. Switchboard PCA. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Service Manual Troubleshooting and Diagnostics 3-13 Symptom Touch pad General problems. Special touch pad features...
Service Manual
Page 149
... Manager. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Motherboard. Check port settings in Control Panel. Restart notebook. Use troubleshooters in Control Panel. Test modem with e-Diagtools diagnostics. Open hardware Device Manager...
... Manager. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Motherboard. Check port settings in Control Panel. Restart notebook. Use troubleshooters in Control Panel. Test modem with e-Diagtools diagnostics. Open hardware Device Manager...
Service Manual
Page 150
...face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line ...between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Maximum cable length ...
...face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line ...between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Maximum cable length ...
Service Manual
Page 151
... Evidence of Keyboard in Control Panel. Make sure correct applications are not blocked. Download current drivers from card manufacturer's Web site. Motherboard. Always set notebook on a flat surface, so air can contribute. Charge CMOS battery. Motherboard cracked. PCMCIA socket... make sure one slot is available. Check heat sink for conflicts. AC adapter. Switchboard PCA. Miscellaneous Clock loses time Notebook gets abnormally hot. In Device Manager, refresh device list and check for damage or proper fan operation. Motherboard. Symptom Wireless...
... Evidence of Keyboard in Control Panel. Make sure correct applications are not blocked. Download current drivers from card manufacturer's Web site. Motherboard. Always set notebook on a flat surface, so air can contribute. Charge CMOS battery. Motherboard cracked. PCMCIA socket... make sure one slot is available. Check heat sink for conflicts. AC adapter. Switchboard PCA. Miscellaneous Clock loses time Notebook gets abnormally hot. In Device Manager, refresh device list and check for damage or proper fan operation. Motherboard. Symptom Wireless...
Service Manual
Page 153
...detected hardware. 9. Press F2 to start the diagnostic test. Tests are designed to run . When the HP logo appears, press F10 to start the basic hardware test. Press F3 to open the advanced test screen... individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page...: run the program, you exit the program so drivers can be in a predictable state during the tests.
...detected hardware. 9. Press F2 to start the diagnostic test. Tests are designed to run . When the HP logo appears, press F10 to start the basic hardware test. Press F3 to open the advanced test screen... individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page...: run the program, you exit the program so drivers can be in a predictable state during the tests.
Hard Drive White Paper
Page 5
...drive reading/writing heads is moved to contiguous space. Please refer to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;227463 • Periodically use the Microsoft ...Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to ...
...drive reading/writing heads is moved to contiguous space. Please refer to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;227463 • Periodically use the Microsoft ...Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to ...