HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Series PCs - Troubleshooting and Self-Repair Guide
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Contents Product Information ...5 Notebook Features...5 Operating the Notebook ...10 Turning the Notebook On and Off 10 Resetting the Notebook ...11 Changing the Boot Device...11 Hardware Specifications...12 Troubleshooting and Diagnostics 15 Audio Problems ...15 CD and DVD Problems ...16 Display Problems...17 Floppy...Problems 20 LAN Problems...21 Memory Problems ...22 Modem Problems...22 One-Touch Button Problems 24 Parallel and USB Problems ...25 PC Card (PCMCIA) Problems 26 Performance Problems...26 Power and Battery Problems 27 Printing Problems ...29 Startup Problems ...29 Standby and...
Contents Product Information ...5 Notebook Features...5 Operating the Notebook ...10 Turning the Notebook On and Off 10 Resetting the Notebook ...11 Changing the Boot Device...11 Hardware Specifications...12 Troubleshooting and Diagnostics 15 Audio Problems ...15 CD and DVD Problems ...16 Display Problems...17 Floppy...Problems 20 LAN Problems...21 Memory Problems ...22 Modem Problems...22 One-Touch Button Problems 24 Parallel and USB Problems ...25 PC Card (PCMCIA) Problems 26 Performance Problems...26 Power and Battery Problems 27 Printing Problems ...29 Startup Problems ...29 Standby and...
HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Series PCs - Troubleshooting and Self-Repair Guide
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If you cannot turn off , try the following in the order listed. Resetting the Notebook If Windows or the notebook stops responding and you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility-see "Using the BIOS Configuration Utility..." on the back of the notebook. You can also boot the notebook from its internal hard disk. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to select the boot device, and press Enter....
If you cannot turn off , try the following in the order listed. Resetting the Notebook If Windows or the notebook stops responding and you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility-see "Using the BIOS Configuration Utility..." on the back of the notebook. You can also boot the notebook from its internal hard disk. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to select the boot device, and press Enter....
HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Series PCs - Troubleshooting and Self-Repair Guide
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For the latest specifications, see the HP Notebook web site (www.hp.com/notebooks). Thickness varies across unit. Starting travel weight: 2.3 kg (5.0 lbs) minimum, depending on notebook type and usage, and battery type and calibration. Supports hardware acceleration for LCD and external monitor or TV. ... capability. CD player (can play while notebook is on 15-in SXGA+ (1400x1050) TFT LCD display. Up to change. Two slots for SDRAM expansion (SODIMM, PC133) up to 40-GB removable IDE hard disk drive. Hardware Specifications The specifications shown below are subject to 32-MB ...
For the latest specifications, see the HP Notebook web site (www.hp.com/notebooks). Thickness varies across unit. Starting travel weight: 2.3 kg (5.0 lbs) minimum, depending on notebook type and usage, and battery type and calibration. Supports hardware acceleration for LCD and external monitor or TV. ... capability. CD player (can play while notebook is on 15-in SXGA+ (1400x1050) TFT LCD display. Up to change. Two slots for SDRAM expansion (SODIMM, PC133) up to 40-GB removable IDE hard disk drive. Hardware Specifications The specifications shown below are subject to 32-MB ...
HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Series PCs - Troubleshooting and Self-Repair Guide
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...DVD or a video file in their products and is started . • If you have a small number of cosmetic imperfections and still conform to HP's cosmetic quality specifications, including the following: • No more than 6 pixels remain on (always one color, such as white, red, green, or blue dots).... two displays • Before starting the DVD or video file player. Refer to the HP notebook display. If you 're using a TV set as these settings once the player is not specific to HP Customer Care for DVD display. Click Start, Control Panel, Appearance and Themes, Display. ...
...DVD or a video file in their products and is started . • If you have a small number of cosmetic imperfections and still conform to HP's cosmetic quality specifications, including the following: • No more than 6 pixels remain on (always one color, such as white, red, green, or blue dots).... two displays • Before starting the DVD or video file player. Refer to the HP notebook display. If you 're using a TV set as these settings once the player is not specific to HP Customer Care for DVD display. Click Start, Control Panel, Appearance and Themes, Display. ...
HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Series PCs - Troubleshooting and Self-Repair Guide
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... use the Recovery CDs to restore only the C partition. 8. The Recovery CDs also provide Windows drivers specific to your hard disk is partitioned into the notebook's CD/DVD drive. The hidden Utility partition contains the e-Diagtools diagnostic tests and stores hibernation data for ...procedure formats the notebook's hard disk drive and erases all data from the notebook's hard disk. Important: if possible, back up to reinstall your notebook's hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/...
... use the Recovery CDs to restore only the C partition. 8. The Recovery CDs also provide Windows drivers specific to your hard disk is partitioned into the notebook's CD/DVD drive. The hidden Utility partition contains the e-Diagtools diagnostic tests and stores hibernation data for ...procedure formats the notebook's hard disk drive and erases all data from the notebook's hard disk. Important: if possible, back up to reinstall your notebook's hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/...
HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Series PCs - Troubleshooting and Self-Repair Guide
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... number and owner's name, or a written statement from the owner attesting that the notebook being "cleansed" is not specific to the customer under varying display conditions, and can be free of passwords is that HP cannot provide information to our participation.) Further, the entity removing the password must ensure with the log. The...
... number and owner's name, or a written statement from the owner attesting that the notebook being "cleansed" is not specific to the customer under varying display conditions, and can be free of passwords is that HP cannot provide information to our participation.) Further, the entity removing the password must ensure with the log. The...
Hardware-Software Guide
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Contents Setup Utility 8-9 Opening the Setup Utility 8-9 Changing the Language of the Setup Utility 8-10 Navigating and Selecting in the Setup Utility . . . . . 8-10 Displaying System Information 8-11 Restoring Default Settings in the Setup Utility . . . . 8-12 Using Advanced Setup Utility Features 8-13 Closing the Setup Utility 8-14 A Specifications Operating Environment A-1 Rated Input Power A-2 Expansion Port Input/Output Signals A-3 Index viii Hardware and Software Guide
Contents Setup Utility 8-9 Opening the Setup Utility 8-9 Changing the Language of the Setup Utility 8-10 Navigating and Selecting in the Setup Utility . . . . . 8-10 Displaying System Information 8-11 Restoring Default Settings in the Setup Utility . . . . 8-12 Using Advanced Setup Utility Features 8-13 Closing the Setup Utility 8-14 A Specifications Operating Environment A-1 Rated Input Power A-2 Expansion Port Input/Output Signals A-3 Index viii Hardware and Software Guide
Hardware-Software Guide
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... an RJ-11 telephone jack or to a country-specific modem adapter. 5 Country-specific modem Adapts the modem cable to a non-RJ-11 adapter (included by region and country. 1-18 Hardware and Software Guide The following sections identify the standard external components included with your notebook vary by model. Power cords, modem cables, and...
... an RJ-11 telephone jack or to a country-specific modem adapter. 5 Country-specific modem Adapts the modem cable to a non-RJ-11 adapter (included by region and country. 1-18 Hardware and Software Guide The following sections identify the standard external components included with your notebook vary by model. Power cords, modem cables, and...
Hardware-Software Guide
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... operating system, the Help and Support Center provides ■ Information about your notebook, such as model and serial number, installed software, hardware components, and specifications. ■ Answers to questions about using your notebook. ■ Tutorials to help you learn to use notebook and operating system features. ■ Updates for your operating system, drivers, and...
... operating system, the Help and Support Center provides ■ Information about your notebook, such as model and serial number, installed software, hardware components, and specifications. ■ Answers to questions about using your notebook. ■ Tutorials to help you learn to use notebook and operating system features. ■ Updates for your operating system, drivers, and...
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You may have to the Web site of the device manufacturer or provider. The notebook 1394 port, illustrated below, supports IEEE 1394a devices. For information about device-specific software, refer to the device documentation or to load device-specific drivers and other software before using some 1394 devices. Scanners, digital cameras, and digital camcorders... a 1394 Device (Select Models Only) IEEE 1394 is a hardware interface that can be used to connect a high-speed multimedia or data storage device to the notebook.
You may have to the Web site of the device manufacturer or provider. The notebook 1394 port, illustrated below, supports IEEE 1394a devices. For information about device-specific software, refer to the device documentation or to load device-specific drivers and other software before using some 1394 devices. Scanners, digital cameras, and digital camcorders... a 1394 Device (Select Models Only) IEEE 1394 is a hardware interface that can be used to connect a high-speed multimedia or data storage device to the notebook.
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...Computer Memory Card International Association (PCMCIA). PC Cards can be supplied by a single PC Card manufacturer. The notebook PC Card slot supports one Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 7-8 Hardware and Software Guide Hardware Upgrades and Replacements PC Cards Ä CAUTION: To preserve support..., that may also be used to add modem, sound, storage, wireless communication, or digital camera functions to the standard specifications of the enablers provided by the PC Card manufacturer. A PC Card is a credit card-sized accessory designed to conform to the...
...Computer Memory Card International Association (PCMCIA). PC Cards can be supplied by a single PC Card manufacturer. The notebook PC Card slot supports one Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 7-8 Hardware and Software Guide Hardware Upgrades and Replacements PC Cards Ä CAUTION: To preserve support..., that may also be used to add modem, sound, storage, wireless communication, or digital camera functions to the standard specifications of the enablers provided by the PC Card manufacturer. A PC Card is a credit card-sized accessory designed to conform to the...
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The utility reports information about the notebook and provides settings for setting specific preferences are included by -step instructions for startup, security, and other security preferences are provided in Windows. 2. Opening the Setup Utility To open the Setup ...
The utility reports information about the notebook and provides settings for setting specific preferences are included by -step instructions for startup, security, and other security preferences are provided in Windows. 2. Opening the Setup Utility To open the Setup ...
Hardware-Software Guide
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A Specifications Operating Environment The operating environment information in the following table may be helpful if you plan to 40,000 ft Hardware and Software Guide A-1 Temperature ...% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to use or transport the notebook in extreme environments. Factor Metric U.S.
A Specifications Operating Environment The operating environment information in the following table may be helpful if you plan to 40,000 ft Hardware and Software Guide A-1 Temperature ...% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to use or transport the notebook in extreme environments. Factor Metric U.S.
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...A-2 Hardware and Software Guide Although the notebook can be supplied by an AC or a DC power source. Input Power Operating voltage Operating current Rating 18.5V dc @ 3.5 A - 65 W 3.5 A This product is designed for an HP notebook. The notebook operates on DC power, which can ...be powered only with an AC adapter or DC power cord supplied with the notebook. The notebook is strongly that the notebook be powered from a stand-alone DC power source, it is capable of accepting DC power within the following specifications...
...A-2 Hardware and Software Guide Although the notebook can be supplied by an AC or a DC power source. Input Power Operating voltage Operating current Rating 18.5V dc @ 3.5 A - 65 W 3.5 A This product is designed for an HP notebook. The notebook operates on DC power, which can ...be powered only with an AC adapter or DC power cord supplied with the notebook. The notebook is strongly that the notebook be powered from a stand-alone DC power source, it is capable of accepting DC power within the following specifications...
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The following table identifies the input and output signals supported by the expansion port on your notebook. Optional expansion products that connects to use of Chapter 1, "Hardware." Specifications Expansion Port Input/Output Signals The expansion port signal information in this section may include a docking device or a media cable. Feature ... an optional expansion product. This port is illustrated in Yes *Requires the use an optional expansion product that connect to the notebook through the expansion port may be helpful if you plan to the expansion port on your...
The following table identifies the input and output signals supported by the expansion port on your notebook. Optional expansion products that connects to use of Chapter 1, "Hardware." Specifications Expansion Port Input/Output Signals The expansion port signal information in this section may include a docking device or a media cable. Feature ... an optional expansion product. This port is illustrated in Yes *Requires the use an optional expansion product that connect to the notebook through the expansion port may be helpful if you plan to the expansion port on your...
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battery power 3-1 administrator password 6-4, 6-6 airport security devices 7-12 altitude specifications A-1 antennae 1-8 antivirus software 6-11 application recovery disc 1-19 applications key, Windows 1-2 applications, reinstalling or repairing 1-19 applications. See software audio-in jack 1-10, 4-4 audio-out ...
battery power 3-1 administrator password 6-4, 6-6 airport security devices 7-12 altitude specifications A-1 antennae 1-8 antivirus software 6-11 application recovery disc 1-19 applications key, Windows 1-2 applications, reinstalling or repairing 1-19 applications. See software audio-in jack 1-10, 4-4 audio-out ...
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...internal controlling brightness 2-12 switching image 2-10 docking device as power source 3-2 docking, undocking while using disc, diskette 4-10 expansion port on notebook 1-12 monitor port 2-10 USB support 7-2 driver recovery disc 1-19 drivers, reinstalling or repairing 1-19 drives adding to system 7-11 affected... for 7-12 IDE drive light 7-11 shipping 7-12 USB 7-2 See also CDs; Index cord, power identifying 1-18 See also cables country-specific modem adapter 1-18 critical low-battery condition 3-17 D default settings, restoring in the Setup utility 8-12 device disabling 6-10 device security ...
...internal controlling brightness 2-12 switching image 2-10 docking device as power source 3-2 docking, undocking while using disc, diskette 4-10 expansion port on notebook 1-12 monitor port 2-10 USB support 7-2 driver recovery disc 1-19 drivers, reinstalling or repairing 1-19 drives adding to system 7-11 affected... for 7-12 IDE drive light 7-11 shipping 7-12 USB 7-2 See also CDs; Index cord, power identifying 1-18 See also cables country-specific modem adapter 1-18 critical low-battery condition 3-17 D default settings, restoring in the Setup utility 8-12 device disabling 6-10 device security ...
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Index writing to 4-10 See also recovery discs E eject buttons optical drive 4-6 PC Card 7-10 electrostatic discharge (ESD) 7-12, 7-18 emergency shutdown procedures 3-11 enablers, PC Card 7-8 environmental specifications A-1, A-2 ESD (electrostatic discharge) 7-12, 7-18 exhaust vent 1-11, 1-17 Expansion Port 2 1-12, A-3 external numeric keypad 2-18 F f12 to boot from LAN message 8-13 firewall software...
Index writing to 4-10 See also recovery discs E eject buttons optical drive 4-6 PC Card 7-10 electrostatic discharge (ESD) 7-12, 7-18 emergency shutdown procedures 3-11 enablers, PC Card 7-8 environmental specifications A-1, A-2 ESD (electrostatic discharge) 7-12, 7-18 exhaust vent 1-11, 1-17 Expansion Port 2 1-12, A-3 external numeric keypad 2-18 F f12 to boot from LAN message 8-13 firewall software...
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... 3-9, 3-13 open Internet Explorer 2-9 open print options window 2-9 Quick Reference 2-6 switch image 2-10 hotkeys identifying 1-1, 2-5 procedures 2-7 Quick Reference 2-6 using with external keyboard 2-7 hub, USB 7-2 humidity specifications A-1 I IDE drive light 1-9, 7-11 IEEE 1394 port 1-14, 7-3 installing CD and DVD software 4-13 Internet Connection Wizard 2-9 Internet Explorer 2-9 J jacks audio-in Setup utility 8-10...
... 3-9, 3-13 open Internet Explorer 2-9 open print options window 2-9 Quick Reference 2-6 switch image 2-10 hotkeys identifying 1-1, 2-5 procedures 2-7 Quick Reference 2-6 using with external keyboard 2-7 hub, USB 7-2 humidity specifications A-1 I IDE drive light 1-9, 7-11 IEEE 1394 port 1-14, 7-3 installing CD and DVD software 4-13 Internet Connection Wizard 2-9 Internet Explorer 2-9 J jacks audio-in Setup utility 8-10...
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... or inserting 7-18 Memory Stick, Memory Stick Pro 7-4 microphone 4-4 microphone jack 1-10, 4-4 Microsoft Certificate of Authenticity label 1-20 Mini PCI compartment 1-16 model, identifying notebook 2-8, 8-2 modem country-specific adapter 1-18 documentation 7-4 Modem Approval label 1-20 modem cable 1-18 modem jack 1-12 monitor connecting 7-1 switching image 2-10, 7-1 monitor port 1-12 mouse, external setting...
... or inserting 7-18 Memory Stick, Memory Stick Pro 7-4 microphone 4-4 microphone jack 1-10, 4-4 Microsoft Certificate of Authenticity label 1-20 Mini PCI compartment 1-16 model, identifying notebook 2-8, 8-2 modem country-specific adapter 1-18 documentation 7-4 Modem Approval label 1-20 modem cable 1-18 modem jack 1-12 monitor connecting 7-1 switching image 2-10, 7-1 monitor port 1-12 mouse, external setting...