Expansion Base Reference Guide
Page 3
... 1-6 2 Connecting and Removing the Notebook Connecting to AC Power 2-1 Connecting the Notebook to the Expansion Base 2-3 Removing the Notebook 2-8 3 Using the Expansion Base Turning the Notebook On and Off 3-1 Following Expansion ...Base Guidelines 3-2 Using the Wireless Keyboard and Mouse 3-3 Connecting the Expansion Base to a Television 3-8 Using a Modem Through the Expansion Base 3-9 Connecting the Expansion Base to a Network 3-10 Using the Security Cable Locks 3-10 A Troubleshooting...
... 1-6 2 Connecting and Removing the Notebook Connecting to AC Power 2-1 Connecting the Notebook to the Expansion Base 2-3 Removing the Notebook 2-8 3 Using the Expansion Base Turning the Notebook On and Off 3-1 Following Expansion ...Base Guidelines 3-2 Using the Wireless Keyboard and Mouse 3-3 Connecting the Expansion Base to a Television 3-8 Using a Modem Through the Expansion Base 3-9 Connecting the Expansion Base to a Network 3-10 Using the Security Cable Locks 3-10 A Troubleshooting...
Expansion Base Reference Guide
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... Expansion Base ■ Serial numbers for the notebook and Expansion Base ■ Purchase dates on the Internet through HP technical support. Preparing to call technical support. You can either browse the postings as a guest, or register as a user and submit your own questions. A Troubleshooting Using the World Wide Web Support services are using...
... Expansion Base ■ Serial numbers for the notebook and Expansion Base ■ Purchase dates on the Internet through HP technical support. Preparing to call technical support. You can either browse the postings as a guest, or register as a user and submit your own questions. A Troubleshooting Using the World Wide Web Support services are using...
Expansion Base Reference Guide
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then plug the cable back into the notebook. A-2 Reference Guide Possible Cause Solution The expansion cable on the notebook. Troubleshooting Solving Common Problems The following tables list possible problems, the possible cause of each problem, and the recommended solutions. Unplug the expansion cable from the notebook; Connection Problems and Solutions Problem The notebook is not properly connected to the expansion connector on the Expansion Base is not fully connected to the Expansion Base.
then plug the cable back into the notebook. A-2 Reference Guide Possible Cause Solution The expansion cable on the notebook. Troubleshooting Solving Common Problems The following tables list possible problems, the possible cause of each problem, and the recommended solutions. Unplug the expansion cable from the notebook; Connection Problems and Solutions Problem The notebook is not properly connected to the expansion connector on the Expansion Base is not fully connected to the Expansion Base.
Expansion Base Reference Guide
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Troubleshooting Removal Problems and Solutions Problem Possible Cause Solution The blue indicator light does not illuminate. The Expansion Base is set too low. Connect the expansion cable to the "Using the Expansion Base" chapter,"Using the Wireless Keyboard and Mouse" section for more information. The notebook ...not work. The keyboard or mouse has no volume. The wireless The receiver is not connected to the expansion connector on the notebook. The receiver and keyboard or mouse have The Expansion Base Adjust the volume buttons. into an AC power outlet. Plug the ...
Troubleshooting Removal Problems and Solutions Problem Possible Cause Solution The blue indicator light does not illuminate. The Expansion Base is set too low. Connect the expansion cable to the "Using the Expansion Base" chapter,"Using the Wireless Keyboard and Mouse" section for more information. The notebook ...not work. The keyboard or mouse has no volume. The wireless The receiver is not connected to the expansion connector on the notebook. The receiver and keyboard or mouse have The Expansion Base Adjust the volume buttons. into an AC power outlet. Plug the ...
Startup and Reference Guide
Page 15
... this guide or the supplementary information, including the Troubleshooting guide on the Documentation Library CD that is included with the user-accessible surface temperature limits defined by HP. As a result of Information Technology Equipment (IEC 60950). The notebook complies with the product. Å WARNING: This notebook is normal for extended periods. Startup and Reference...
... this guide or the supplementary information, including the Troubleshooting guide on the Documentation Library CD that is included with the user-accessible surface temperature limits defined by HP. As a result of Information Technology Equipment (IEC 60950). The notebook complies with the product. Å WARNING: This notebook is normal for extended periods. Startup and Reference...
Startup and Reference Guide
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...To obtain a list of worldwide customer support telephone numbers, refer to the Worldwide Telephone Numbers booklet included with your notebook or the documentation provided with the notebook to HP support specialists. To view these numbers, select Start > Control Panel > Performance and Maintenance > System > General ...and registration number. Contacting Technical Support If you can call technical support. Startup ■ Checkups for notebook functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ Links to contact an...
...To obtain a list of worldwide customer support telephone numbers, refer to the Worldwide Telephone Numbers booklet included with your notebook or the documentation provided with the notebook to HP support specialists. To view these numbers, select Start > Control Panel > Performance and Maintenance > System > General ...and registration number. Contacting Technical Support If you can call technical support. Startup ■ Checkups for notebook functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ Links to contact an...
Startup and Reference Guide
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... of Authenticity label contains the Product Key number. Startup and Reference Guide-Part 2 2-15 You will need the notebook serial number if you may need when troubleshooting system problems or traveling internationally with the notebook. ■ The Microsoft Certificate of optional wireless devices provide regulatory information and lists the countries in which are...
... of Authenticity label contains the Product Key number. Startup and Reference Guide-Part 2 2-15 You will need the notebook serial number if you may need when troubleshooting system problems or traveling internationally with the notebook. ■ The Microsoft Certificate of optional wireless devices provide regulatory information and lists the countries in which are...
Startup and Reference Guide
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... software, refer to "Software Updates, Restorations and Utilities," in Chapter 9. ■ For supplementary information about the notebook, refer to the Documentation Library CD, which includes the following guides: ❏ Maintenance, Shipping and Travel guide ❏ Troubleshooting guide ❏ Modem and Networking guide ❏ Regulatory and Safety Notices ❏ Safety & Comfort Guide 2-18...
... software, refer to "Software Updates, Restorations and Utilities," in Chapter 9. ■ For supplementary information about the notebook, refer to the Documentation Library CD, which includes the following guides: ❏ Maintenance, Shipping and Travel guide ❏ Troubleshooting guide ❏ Modem and Networking guide ❏ Regulatory and Safety Notices ❏ Safety & Comfort Guide 2-18...
Startup and Reference Guide
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...and troubleshooting information about the download. Downloading a ROM Update: 1. Access the page at http://www.hp.com/support. 2. Follow the instructions on battery power.) During the download and installation: ■ Do not unplug the notebook from the electrical outlet. ■ Do not shut down the notebook or... or cord. Software Updates, Restorations and Utilities Downloading and Installing an Update Most software at the HP Web site is docked or running on the screen to identify your notebook: Select Start > Help and Support, and then select a software update link. Readme.txt included...
...and troubleshooting information about the download. Downloading a ROM Update: 1. Access the page at http://www.hp.com/support. 2. Follow the instructions on battery power.) During the download and installation: ■ Do not unplug the notebook from the electrical outlet. ■ Do not shut down the notebook or... or cord. Software Updates, Restorations and Utilities Downloading and Installing an Update Most software at the HP Web site is docked or running on the screen to identify your notebook: Select Start > Help and Support, and then select a software update link. Readme.txt included...
Startup and Reference Guide
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... considerations 4-23 environmental specifications A-2 modem approvals label 2-15 serial number 2-15 wireless certification label 2-15 troubleshooting getting help 1-14 notebook does not turn on notebook 1-7, 4-9 U UDF prompt 6-14 unresponsive system, emergency shutdown procedures 4-10 USB connectors 2-8, 2-10 ... USB support 8-4 utilities, preloaded. DVDs video device connecting audio 6-7 S-Video connector 6-7 turning on and off notebook 1-10, 4-9, 4-10 turning on 1-7 Troubleshooting guide 2-18 turning off 6-8 Index-10 Startup and Reference Guide See also software V VCR audio-out jack,...
... considerations 4-23 environmental specifications A-2 modem approvals label 2-15 serial number 2-15 wireless certification label 2-15 troubleshooting getting help 1-14 notebook does not turn on notebook 1-7, 4-9 U UDF prompt 6-14 unresponsive system, emergency shutdown procedures 4-10 USB connectors 2-8, 2-10 ... USB support 8-4 utilities, preloaded. DVDs video device connecting audio 6-7 S-Video connector 6-7 turning on and off notebook 1-10, 4-9, 4-10 turning on 1-7 Troubleshooting guide 2-18 turning off 6-8 Index-10 Startup and Reference Guide See also software V VCR audio-out jack,...
Expansion Base - Maintenance and Service Guide
Page 1
and performing disassembly procedures. Maintenance and Service Guide HP Notebook Expansion Base Document Part Number: 344524-001 January 2004 This guide is a troubleshooting reference used for maintaining and servicing the HP Notebook Expansion Base. It provides comprehensive information on identifying Expansion Base features, components, and spare parts; troubleshooting problems;
and performing disassembly procedures. Maintenance and Service Guide HP Notebook Expansion Base Document Part Number: 344524-001 January 2004 This guide is a troubleshooting reference used for maintaining and servicing the HP Notebook Expansion Base. It provides comprehensive information on identifying Expansion Base features, components, and spare parts; troubleshooting problems;
Expansion Base - Maintenance and Service Guide
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... repairs can create a safety hazard. Refer to allow only subassembly/module level repair. Before Replacing Parts When troubleshooting a problem, check the following list for the HP Notebook Expansion Base. Maintenance and Service Guide 2-1 This chapter contains troubleshooting information for possible solutions before replacing parts: ■ Verify that all removal and replacement procedures. Follow these...
... repairs can create a safety hazard. Refer to allow only subassembly/module level repair. Before Replacing Parts When troubleshooting a problem, check the following list for the HP Notebook Expansion Base. Maintenance and Service Guide 2-1 This chapter contains troubleshooting information for possible solutions before replacing parts: ■ Verify that all removal and replacement procedures. Follow these...
Expansion Base - Maintenance and Service Guide
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...properly connected to the Expansion Base and to AC power. Turn on . Replace the power supply. (Section 5.6) The notebook shuts down. Turn off the notebook and unplug the expansion cable. Replace the expansion cable. (Section 5.10) If the above solution is not connected to...expansion cable back in to the expansion connector on the notebook. The notebook is not properly connected to the notebook and turn the notebook on . The expansion cable on the Expansion Base is not powered on . Troubleshooting Problems and Solutions The following tables list possible problems, the...
...properly connected to the Expansion Base and to AC power. Turn on . Replace the power supply. (Section 5.6) The notebook shuts down. Turn off the notebook and unplug the expansion cable. Replace the expansion cable. (Section 5.10) If the above solution is not connected to...expansion cable back in to the expansion connector on the notebook. The notebook is not properly connected to the notebook and turn the notebook on . The expansion cable on the Expansion Base is not powered on . Troubleshooting Problems and Solutions The following tables list possible problems, the...
Expansion Base - Maintenance and Service Guide
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... ■ Ensure that the device cable is loose. ■ Test the device first by plugging it into the appropriate notebook connector. Install drivers according to an electrical outlet. Ensure that all cables are securely connected to be malfunctioning. Device drivers ...may be installed on the notebook. If the above solutions are securely connected to the device and to the device manufacturer's instructions. Troubleshooting Table 2-2 External Device Problems and Solutions Problem Possible Cause Solution A new ...
... ■ Ensure that the device cable is loose. ■ Test the device first by plugging it into the appropriate notebook connector. Install drivers according to an electrical outlet. Ensure that all cables are securely connected to be malfunctioning. Device drivers ...may be installed on the notebook. If the above solutions are securely connected to the device and to the device manufacturer's instructions. Troubleshooting Table 2-2 External Device Problems and Solutions Problem Possible Cause Solution A new ...
HP Notebook Series - Troubleshooting
Page 1
Troubleshooting HP Notebook Series Document Part Number: 320399-002 August 2003 This guide provides instructions for solving notebook problems yourself or with help from HP.
Troubleshooting HP Notebook Series Document Part Number: 320399-002 August 2003 This guide provides instructions for solving notebook problems yourself or with help from HP.
HP Notebook Series - Troubleshooting
Page 2
The information contained herein is a trademark. HP shall not be construed as constituting an additional warranty. The only warranties for technical or editorial errors or omissions contained herein. SD Logo is ... Microsoft, MS-DOS, and Windows are set forth in the U.S. Nothing herein should be liable for HP products and services are trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services. Troubleshooting HP Notebook Series Second Edition August 2003 First Edition June 2003 Document Part Number: 320399-002 © 2003...
The information contained herein is a trademark. HP shall not be construed as constituting an additional warranty. The only warranties for technical or editorial errors or omissions contained herein. SD Logo is ... Microsoft, MS-DOS, and Windows are set forth in the U.S. Nothing herein should be liable for HP products and services are trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services. Troubleshooting HP Notebook Series Second Edition August 2003 First Edition June 2003 Document Part Number: 320399-002 © 2003...
HP Notebook Series - Troubleshooting
Page 3
... Unresponsive 1-3 Is an External Device Not Working 1-4 Is Software Functioning Abnormally 1-5 Finding the Help You Need 1-7 Help from Your Notebook 1-7 Help from Documentation 1-7 Help from the World Wide Web 1-8 Help by Telephone 1-9 Help from a Service Provider 1-10 2...Solutions Before You Begin 2-1 Audio Problems 2-2 Sound is not audible 2-2 Sound does not record 2-2 Battery and Power Problems 2-3 Notebook does not turn on 2-3 Notebook turns off unexpectedly 2-3 Indicators are displaying a low-battery condition . . . 2-4 Battery pack does not charge 2-5 Battery pack is...
... Unresponsive 1-3 Is an External Device Not Working 1-4 Is Software Functioning Abnormally 1-5 Finding the Help You Need 1-7 Help from Your Notebook 1-7 Help from Documentation 1-7 Help from the World Wide Web 1-8 Help by Telephone 1-9 Help from a Service Provider 1-10 2...Solutions Before You Begin 2-1 Audio Problems 2-2 Sound is not audible 2-2 Sound does not record 2-2 Battery and Power Problems 2-3 Notebook does not turn on 2-3 Notebook turns off unexpectedly 2-3 Indicators are displaying a low-battery condition . . . 2-4 Battery pack does not charge 2-5 Battery pack is...
HP Notebook Series - Troubleshooting
Page 4
... the system . . 2-9 No alert sounds when a CD or DVD drive is inserted 2-10 Notebook cannot start up from a CD or DVD. . . . . 2-10 Notebook cannot read a CD or DVD 2-10 DVD movie does not fill the screen 2-11 DVD play...12 Digital Memory Card or Memory Stick problems. . . . . 2-13 Notebook does not accept a digital memory card or Memory Stick 2-13 Digital memory alerts are not audible 2-13 Notebook does not recognize a digital memory card or Memory Stick 2-14 Digital memory card...2-19 Primary hard drive cannot be accessed 2-19 Primary hard drive is not recognized 2-19 iv Troubleshooting
... the system . . 2-9 No alert sounds when a CD or DVD drive is inserted 2-10 Notebook cannot start up from a CD or DVD. . . . . 2-10 Notebook cannot read a CD or DVD 2-10 DVD movie does not fill the screen 2-11 DVD play...12 Digital Memory Card or Memory Stick problems. . . . . 2-13 Notebook does not accept a digital memory card or Memory Stick 2-13 Digital memory alerts are not audible 2-13 Notebook does not recognize a digital memory card or Memory Stick 2-14 Digital memory card...2-19 Primary hard drive cannot be accessed 2-19 Primary hard drive is not recognized 2-19 iv Troubleshooting
HP Notebook Series - Troubleshooting
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... or receive data 2-22 Standby is preventing infrared transmission 2-22 Internet Problems 2-23 Notebook cannot connect to the Internet 2-23 Internet buttons do not respond 2-23 Notebook cannot browse a selected Web site . . . . . 2-23 Keyboard and Pointing Device Problems 2-24 Notebook keyboard keys stick or do not respond . . 2-24 Assorted keys are typing incorrect... are not audible 2-30 Modem does not connect at highest speed 2-31 Characters are garbled or transfer rates are slow. . . 2-31 Modem loses connection 2-31 Troubleshooting v
... or receive data 2-22 Standby is preventing infrared transmission 2-22 Internet Problems 2-23 Notebook cannot connect to the Internet 2-23 Internet buttons do not respond 2-23 Notebook cannot browse a selected Web site . . . . . 2-23 Keyboard and Pointing Device Problems 2-24 Notebook keyboard keys stick or do not respond . . 2-24 Assorted keys are typing incorrect... are not audible 2-30 Modem does not connect at highest speed 2-31 Characters are garbled or transfer rates are slow. . . 2-31 Modem loses connection 2-31 Troubleshooting v
HP Notebook Series - Troubleshooting
Page 6
... 2-34 No computers found in Network Neighborhood or Network Places 2-34 PC Card problems 2-35 PC Card alerts are not audible 2-35 PC Card does not work and alerts are not audible 2-35 Notebook does not recognize a PC Card 2-36 Network PC Card stops communicating 2-36 PC Card modem is not working 2-36 Television problems 2-37 S-Video...
... 2-34 No computers found in Network Neighborhood or Network Places 2-34 PC Card problems 2-35 PC Card alerts are not audible 2-35 PC Card does not work and alerts are not audible 2-35 Notebook does not recognize a PC Card 2-36 Network PC Card stops communicating 2-36 PC Card modem is not working 2-36 Television problems 2-37 S-Video...