HP LaserJet P2015 - Software Technical Reference
Page 11
... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
HP LaserJet P2015 - Software Technical Reference
Page 13
... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
HP LaserJet P2015 - Software Technical Reference
Page 19
...describes the structure of this technical reference: ● Overview of problems that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR describes system modification information, including...for the printing-system software for the HP LaserJet P2015 printers. The following topics: ◦ System requirements ◦ Operating-system support ◦ Availability ● HP LaserJet software documentation This chapter provides an overview of the HP LaserJet P2015 printer ● Printing-system software overview, including...
...describes the structure of this technical reference: ● Overview of problems that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR describes system modification information, including...for the printing-system software for the HP LaserJet P2015 printers. The following topics: ◦ System requirements ◦ Operating-system support ◦ Availability ● HP LaserJet software documentation This chapter provides an overview of the HP LaserJet P2015 printer ● Printing-system software overview, including...
HP LaserJet P2015 - Software Technical Reference
Page 20
... and solutions Topics: ● Device features ● Printing-system software ● HP LaserJet documentation Device features The following table contains descriptions of the HP LaserJet P2015 printer features that are discussed in this STR. Chapter 5, Macintosh This chapter provides instructions for installing and uninstalling the HP LaserJet P2015 printer in Macintosh operating systems and for using various installation methods. The...
... and solutions Topics: ● Device features ● Printing-system software ● HP LaserJet documentation Device features The following table contains descriptions of the HP LaserJet P2015 printer features that are discussed in this STR. Chapter 5, Macintosh This chapter provides instructions for installing and uninstalling the HP LaserJet P2015 printer in Macintosh operating systems and for using various installation methods. The...
HP LaserJet P2015 - Software Technical Reference
Page 21
... 3, HP LaserJet P2015x printer only) ● ProRes 1200 provides fine-line detail at 1200 x 1200 dpi ● True 600x600 dpi text and graphics ● Adjustable settings to 288 MB of the United States Environmental Protection Agency. ENERGY STAR® is not in use. ENWW Device features 3 Purpose and scope Table 1-2 Features of the HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP...
... 3, HP LaserJet P2015x printer only) ● ProRes 1200 provides fine-line detail at 1200 x 1200 dpi ● True 600x600 dpi text and graphics ● Adjustable settings to 288 MB of the United States Environmental Protection Agency. ENERGY STAR® is not in use. ENWW Device features 3 Purpose and scope Table 1-2 Features of the HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP...
HP LaserJet P2015 - Software Technical Reference
Page 22
... Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description HP installer Uninstaller HP ToolboxFX Driver software Online Help Installs the HP LaserJet P2015 printing-system software based on...files. To install the PS 3 Emulation Unidriver or PS 3 Emulation Driver, use the Add Printer wizard. Use the HP ToolboxFX to manage the HP LaserJet P2015 printer. Provides a software interface to perform the following drivers: ● The...
... Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description HP installer Uninstaller HP ToolboxFX Driver software Online Help Installs the HP LaserJet P2015 printing-system software based on...files. To install the PS 3 Emulation Unidriver or PS 3 Emulation Driver, use the Add Printer wizard. Use the HP ToolboxFX to manage the HP LaserJet P2015 printer. Provides a software interface to perform the following drivers: ● The...
HP LaserJet P2015 - Software Technical Reference
Page 24
... the print driver for these operating systems. The print driver for these operating systems is used to the following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for these operating systems are available on the printing-system software CD that comes with the product. ● Microsoft...
... the print driver for these operating systems. The print driver for these operating systems is used to the following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for these operating systems are available on the printing-system software CD that comes with the product. ● Microsoft...
HP LaserJet P2015 - Software Technical Reference
Page 25
... script X3 Installers Common Windows Installer X CD Browser .INF File (Add Printer) X X X X4, 1 X4, 1 Remote management and status Applet for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - ...32-bit Windows XP - Table 1-4 Software component availability for HP WebJet Admin5 X X HP ToolboxFX X Online Documentation HP LaserJet P2015 Series User Guide X X Hewlett-Packard LaserJet P2015 X X Printing-...
... script X3 Installers Common Windows Installer X CD Browser .INF File (Add Printer) X X X X4, 1 X4, 1 Remote management and status Applet for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - ...32-bit Windows XP - Table 1-4 Software component availability for HP WebJet Admin5 X X HP ToolboxFX X Online Documentation HP LaserJet P2015 Series User Guide X X Hewlett-Packard LaserJet P2015 X X Printing-...
HP LaserJet P2015 - Software Technical Reference
Page 26
... phone, see the following Web site. In-box printing-system software CDs The software CD for the HP LaserJet P2015 printer contains a variety of files for your country/region: www.hp.com/go/ljP2015_software NOTE: If you need a replacement CD or newer version of the software than what...document is available for Windows XP and Windows Server 2003 are available on the printing-system software CD. Table 1-4 Software component availability for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - X64bit and IA - 64...
... phone, see the following Web site. In-box printing-system software CDs The software CD for the HP LaserJet P2015 printer contains a variety of files for your country/region: www.hp.com/go/ljP2015_software NOTE: If you need a replacement CD or newer version of the software than what...document is available for Windows XP and Windows Server 2003 are available on the printing-system software CD. Table 1-4 Software component availability for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - X64bit and IA - 64...
HP LaserJet P2015 - Software Technical Reference
Page 27
...: ● Apps ● Language directories (containing documentation) ● Drivers ● Fonts ● Setup ● Util NOTE: File layouts differ by language for the HP LaserJet P2015 printers. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for each regional version of the software CD. To view the files, insert...
...: ● Apps ● Language directories (containing documentation) ● Drivers ● Fonts ● Setup ● Util NOTE: File layouts differ by language for the HP LaserJet P2015 printers. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for each regional version of the software CD. To view the files, insert...
HP LaserJet P2015 - Software Technical Reference
Page 28
... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
HP LaserJet P2015 - Software Technical Reference
Page 29
... 1 Operating system AR CA CS DA DE EL EN ES FI FR HE HU HP ToolboxFX 2000, XP X XXXx XXXXXX HP Traditional PCL 6 Driver and PS 3 Emulation Driver 98 SE, Me X XXX X X XX XX HP PCL 6 Unidriver and PS 3 Emulation Unidriver 2000, XP X X X X X...9679; Traditional Chinese ● Thai The following table provides localization information about the software components for the HP LaserJet P2015 printer. Purpose and scope Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software (continued) Part number Description Languages included on page 11: ● AR = ...
... 1 Operating system AR CA CS DA DE EL EN ES FI FR HE HU HP ToolboxFX 2000, XP X XXXx XXXXXX HP Traditional PCL 6 Driver and PS 3 Emulation Driver 98 SE, Me X XXX X X XX XX HP PCL 6 Unidriver and PS 3 Emulation Unidriver 2000, XP X X X X X...9679; Traditional Chinese ● Thai The following table provides localization information about the software components for the HP LaserJet P2015 printer. Purpose and scope Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software (continued) Part number Description Languages included on page 11: ● AR = ...
HP LaserJet P2015 - Software Technical Reference
Page 32
... is available in hard copy and comes in the box with the HP LaserJet P2015 printer. 14 Chapter 1 Purpose and scope ENWW Indonesian (Bahasa) ? Portuguese (Brazilian) CB366-90921 Polish ? Danish ? Italian CB366-90914 Korean ? Turkish ? HP LaserJet documentation The documentation in electronic format on the HP LaserJet P2015 printingsystem software CD. Czech ? Thai ? French CB366-90912 German CB366-90913...
... is available in hard copy and comes in the box with the HP LaserJet P2015 printer. 14 Chapter 1 Purpose and scope ENWW Indonesian (Bahasa) ? Portuguese (Brazilian) CB366-90921 Polish ? Danish ? Italian CB366-90914 Korean ? Turkish ? HP LaserJet documentation The documentation in electronic format on the HP LaserJet P2015 printingsystem software CD. Czech ? Thai ? French CB366-90912 German CB366-90913...
HP LaserJet P2015 - Software Technical Reference
Page 35
Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web. Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 For information about specific system installers, drivers, and components, see the section that corresponds to that system.
Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web. Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 For information about specific system installers, drivers, and components, see the section that corresponds to that system.
HP LaserJet P2015 - Software Technical Reference
Page 40
... and manage their HP LaserJet P2015 printer. Structure The HP ToolboxFX consists of information available about each product. ● Main content area. HP ToolboxFX This section provides information about the following methods. ● Double-click the HP ToolboxFX icon in the Windows system tray. ● Click Start, click Programs, click HP, click HP LaserJet P2015 series, and then click HP ToolboxFX. ●...
... and manage their HP LaserJet P2015 printer. Structure The HP ToolboxFX consists of information available about each product. ● Main content area. HP ToolboxFX This section provides information about the following methods. ● Double-click the HP ToolboxFX icon in the Windows system tray. ● Click Start, click Programs, click HP, click HP LaserJet P2015 series, and then click HP ToolboxFX. ●...
HP LaserJet P2015 - Software Technical Reference
Page 41
A toolbar appears at the HP LaserJet P2015 printers. Receive pop-up alert messages ● System-tray icon alert ● Desktop alert ● E-mail alert ENWW HP ToolboxFX 23 Alerts can be selected, but not specific items within those groups. To configure alerts, ... printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. If the HP ToolboxFX is currently supported on the installed configuration of the HP LaserJet P2015 printing-system software. Key features This section provides information about the device alert features. To see a list...
A toolbar appears at the HP LaserJet P2015 printers. Receive pop-up alert messages ● System-tray icon alert ● Desktop alert ● E-mail alert ENWW HP ToolboxFX 23 Alerts can be selected, but not specific items within those groups. To configure alerts, ... printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. If the HP ToolboxFX is currently supported on the installed configuration of the HP LaserJet P2015 printing-system software. Key features This section provides information about the device alert features. To see a list...
HP LaserJet P2015 - Software Technical Reference
Page 44
Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW Device Status The Device Status screen shows device status messages from the product.
Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW Device Status The Device Status screen shows device status messages from the product.
HP LaserJet P2015 - Software Technical Reference
Page 49
If this screen. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer. Up to monitor events for the HP LaserJet P2015 printer. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31
If this screen. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer. Up to monitor events for the HP LaserJet P2015 printer. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31
HP LaserJet P2015 - Software Technical Reference
Page 50
Table 2-1 Event alerts for the HP LaserJet P2015 printer. Figure 2-10 Set up alerts, system-tray icon alerts, Event and desktop alerts Supplies warnings Supplies errors Order Cartridge ● Black Incorrect ● Black Missing ● Non-HP Black Cartridge ● Unauthorized Black Cartridge ● Replace Black Printer errors ● Black E-label Error ● Load Paper [TYPE] [SIZE...
Table 2-1 Event alerts for the HP LaserJet P2015 printer. Figure 2-10 Set up alerts, system-tray icon alerts, Event and desktop alerts Supplies warnings Supplies errors Order Cartridge ● Black Incorrect ● Black Missing ● Non-HP Black Cartridge ● Unauthorized Black Cartridge ● Replace Black Printer errors ● Black E-label Error ● Load Paper [TYPE] [SIZE...
HP LaserJet P2015 - Software Technical Reference
Page 52
Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer.
Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer.