HP LaserJet P2015 - Software Technical Reference
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... page 232 Bonjour page 232 SNMP page ...233 Network Configuration page 234 Password page 234 6 Engineering Details Introduction ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component...
... page 232 Bonjour page 232 SNMP page ...233 Network Configuration page 234 Password page 234 6 Engineering Details Introduction ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component...
HP LaserJet P2015 - Software Technical Reference
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... of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation availability and localization 14 Event alerts for HP ToolboxFX ...32 Standard print modes ...45 Advanced Network Settings options...
... of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation availability and localization 14 Event alerts for HP ToolboxFX ...32 Standard print modes ...45 Advanced Network Settings options...
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...Figure 2-1 Installation software CD browser 19 Figure 2-2 HP Device Alert - List of 2 34 Figure 2-12 Set up message 24 Figure 2-3 HP Device Alert - sub-folder ...37 Figure 2-15 Animated Demonstrations screen 38 Figure 2-16 HP LaserJet P2015 Series User Guide 39 Figure 2-17 Device Information ... Figure 2-27 IP Configuration screen ...52 Figure 2-28 Advanced Network Settings screen 53 Figure 2-29 SNMP screen ...54 Figure 2-30 Network Configuration screen ...56 Figure 2-31 Password screen ...57 Figure 2-32 HP ToolboxFX dialog box ...58 Figure 2-33 Product Registration screen ......
...Figure 2-1 Installation software CD browser 19 Figure 2-2 HP Device Alert - List of 2 34 Figure 2-12 Set up message 24 Figure 2-3 HP Device Alert - sub-folder ...37 Figure 2-15 Animated Demonstrations screen 38 Figure 2-16 HP LaserJet P2015 Series User Guide 39 Figure 2-17 Device Information ... Figure 2-27 IP Configuration screen ...52 Figure 2-28 Advanced Network Settings screen 53 Figure 2-29 SNMP screen ...54 Figure 2-30 Network Configuration screen ...56 Figure 2-31 Password screen ...57 Figure 2-32 HP ToolboxFX dialog box ...58 Figure 2-33 Product Registration screen ......
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...been detected dialog box 111 Figure 3-29 USB install - Device Information page 70 Figure 2-43 HP EWS - Service page ...74 Figure 2-51 HP EWS - Network Configuration page 78 Figure 2-56 HP EWS - Finish dialog box 92 Figure 3-12 Animated installation guide - Welcome to Install dialog box... - Print Info Pages page 69 Figure 2-41 HP EWS - System Setup page ...74 Figure 2-50 HP EWS - IP Configuration page 75 Figure 2-52 HP EWS - Welcome screen 97 Figure 3-13 Install Printer Software screen ...98 Figure 3-14 HP LaserJet P2015 CD Browser screen 99 Figure 3-15 USB install ...
...been detected dialog box 111 Figure 3-29 USB install - Device Information page 70 Figure 2-43 HP EWS - Service page ...74 Figure 2-51 HP EWS - Network Configuration page 78 Figure 2-56 HP EWS - Finish dialog box 92 Figure 3-12 Animated installation guide - Welcome to Install dialog box... - Print Info Pages page 69 Figure 2-41 HP EWS - System Setup page ...74 Figure 2-50 HP EWS - IP Configuration page 75 Figure 2-52 HP EWS - Welcome screen 97 Figure 3-13 Install Printer Software screen ...98 Figure 3-14 HP LaserJet P2015 CD Browser screen 99 Figure 3-15 USB install ...
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... box ...187 Figure 4-22 About tab ...194 Figure 5-1 hp LaserJet P2015 CD-ROM icon 204 Figure 5-2 hp LaserJet Software screen ...205 Figure 5-3 HP LaserJet v.5.7 icon ...205 Figure 5-4 Authenticate dialog ...205 Figure 5-5 HP LaserJet for recommended installation updates (optional) dialog box 119 Figure 3-37 Network install - Installation Options dialog box 120 Figure 3-38 Network Install - Destination Folder dialog box 124 Figure 3-42...
... box ...187 Figure 4-22 About tab ...194 Figure 5-1 hp LaserJet P2015 CD-ROM icon 204 Figure 5-2 hp LaserJet Software screen ...205 Figure 5-3 HP LaserJet v.5.7 icon ...205 Figure 5-4 Authenticate dialog ...205 Figure 5-5 HP LaserJet for recommended installation updates (optional) dialog box 119 Figure 3-37 Network install - Installation Options dialog box 120 Figure 3-38 Network Install - Destination Folder dialog box 124 Figure 3-42...
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... universal serial bus (USB) port ● 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that provides sharper text and graphics ● Printer command language (PCL) 5e and 6 drivers ● HP postscript level 3 emulation Energy savings The HP LaserJet P2015 printer automatically conserves electricity by substantially reducing power consumption...
... universal serial bus (USB) port ● 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that provides sharper text and graphics ● Printer command language (PCL) 5e and 6 drivers ● HP postscript level 3 emulation Energy savings The HP LaserJet P2015 printer automatically conserves electricity by substantially reducing power consumption...
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...HP's voluntary program for security purposes. Network addresses are used only to enable the connection and for communication between your system and HP. Participation is entirely voluntary, and the impact on processing and connecting speed is included on the printing-system software CD, helps HP...appear again later, and no data is never sent to HP without permission. Personal information is gathered. If you receive an invitation about two weeks later. HP Extended Capabilities When installing the HP LaserJet P2015 printing-system software, you have the option of the information...
...HP's voluntary program for security purposes. Network addresses are used only to enable the connection and for communication between your system and HP. Participation is entirely voluntary, and the impact on processing and connecting speed is included on the printing-system software CD, helps HP...appear again later, and no data is never sent to HP without permission. Personal information is gathered. If you receive an invitation about two weeks later. HP Extended Capabilities When installing the HP LaserJet P2015 printing-system software, you have the option of the information...
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Software description How do I ...? Click these links to a particular task. Figure 2-14 How do I ...? screen to gain access to the How do I ... ? on the How do I ... ? Each link corresponds to open a new window that provides content about the task. screens (Print, Network, Add Memory, and Other), contains a set of the HP LaserJet P2015 Series User Guide. chapter of links. ENWW HP ToolboxFX 37 Each of the How do I ...? sub-folder Click How do I ... ?
Software description How do I ...? Click these links to a particular task. Figure 2-14 How do I ...? screen to gain access to the How do I ... ? on the How do I ... ? Each link corresponds to open a new window that provides content about the task. screens (Print, Network, Add Memory, and Other), contains a set of the HP LaserJet P2015 Series User Guide. chapter of links. ENWW HP ToolboxFX 37 Each of the How do I ...? sub-folder Click How do I ... ?
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... problems such as toner specks or smearing. For network installations, the HP ToolboxFX communicates with the HP LaserJet P2015 printer by using the network settings that appear on the HP LaserJet P2015 printer. They do not require the use of an external Jetdirect box for the HP LaserJet P2015 printer. Click Start to configure the network settings for network connectivity. Software description During the printing process, paper...
... problems such as toner specks or smearing. For network installations, the HP ToolboxFX communicates with the HP LaserJet P2015 printer by using the network settings that appear on the HP LaserJet P2015 printer. They do not require the use of an external Jetdirect box for the HP LaserJet P2015 printer. Click Start to configure the network settings for network connectivity. Software description During the printing process, paper...
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...IP) address (also known as a static IP address). If you select this screen to save the changes. By default, the HP LaserJet P2015 printer uses automatic IP configuration and DNS server. This option is restarted after the settings are available: ● Automatic IP. Figure 2-27... HP LaserJet P2015 printer. Select Manual IP to obtain a TCP/IP address from a Dynamic Host Configuration Protocol (DHCP) server, BOOTP server, or AUTOIP. ● Manual IP. IP Configuration The IP Configuration screen shows the settings for basic Transmission Control Protocol/Internet Protocol (TCP/IP) network ...
...IP) address (also known as a static IP address). If you select this screen to save the changes. By default, the HP LaserJet P2015 printer uses automatic IP configuration and DNS server. This option is restarted after the settings are available: ● Automatic IP. Figure 2-27... HP LaserJet P2015 printer. Select Manual IP to obtain a TCP/IP address from a Dynamic Host Configuration Protocol (DHCP) server, BOOTP server, or AUTOIP. ● Manual IP. IP Configuration The IP Configuration screen shows the settings for basic Transmission Control Protocol/Internet Protocol (TCP/IP) network ...
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... by default. If you select this option, type the IP address for DNS servers from the network. Advanced Use the Advanced screen to manually specify network addresses for the HP LaserJet P2015 printer. Select this option to set advanced networking features for DNS servers used if the DNS server specified in Preferred DNS server field. In the...
... by default. If you select this option, type the IP address for DNS servers from the network. Advanced Use the Advanced screen to manually specify network addresses for the HP LaserJet P2015 printer. Select this option to set advanced networking features for DNS servers used if the DNS server specified in Preferred DNS server field. In the...
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Table 2-3 Advanced Network Settings options and settings Option Settings Enabled Features ● LPD Printing (enabled by default) Link Speed and Duplex ● HP SLP Discovery (enabled by default) ● Auto negotiation (default setting) ● Manual negotiation ◦ Link speed: 10... Crossover ◦ Duplex: Full or Half ● Enable (default) ● Disable NOTE: Click Apply to set SNMP networking features for the HP LaserJet P2015 printer. SNMP Use the SNMP screen to make the changes take effect. Figure 2-29 SNMP screen 54 Chapter 2 Software description ENWW
Table 2-3 Advanced Network Settings options and settings Option Settings Enabled Features ● LPD Printing (enabled by default) Link Speed and Duplex ● HP SLP Discovery (enabled by default) ● Auto negotiation (default setting) ● Manual negotiation ◦ Link speed: 10... Crossover ◦ Duplex: Full or Half ● Enable (default) ● Disable NOTE: Click Apply to set SNMP networking features for the HP LaserJet P2015 printer. SNMP Use the SNMP screen to make the changes take effect. Figure 2-29 SNMP screen 54 Chapter 2 Software description ENWW
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Network Configuration The Network Configuration screen provides an overview of the network settings that are enabled for the HP LaserJet P2015 printer. 56 Chapter 2 Software description ENWW Figure 2-30 Network Configuration screen The settings appear under the following headings: ● Network Hardware Configuration ● Enabled Features ● TCP/IP ● SNMP ● Network Statistics Password Use the Password screen to set a password for the HP LaserJet P2015 printer.
Network Configuration The Network Configuration screen provides an overview of the network settings that are enabled for the HP LaserJet P2015 printer. 56 Chapter 2 Software description ENWW Figure 2-30 Network Configuration screen The settings appear under the following headings: ● Network Hardware Configuration ● Enabled Features ● TCP/IP ● SNMP ● Network Statistics Password Use the Password screen to set a password for the HP LaserJet P2015 printer.
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... in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. NOTE: Click Apply to the settings. Click the Product Support link in the printer, users can set user passwords to the Network Settings screens. Click the Product Registration link in upper...available through the Network Settings screens and make changes to make the changes take effect. Click the HP Instant Support link in the upper-left corner of the HP ToolboxFX screens. ENWW HP ToolboxFX 57 After a password is lost or forgotten, the factory settings for the HP LaserJet P2015 printer must be restored...
... in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. NOTE: Click Apply to the settings. Click the Product Support link in the printer, users can set user passwords to the Network Settings screens. Click the Product Registration link in upper...available through the Network Settings screens and make changes to make the changes take effect. Click the HP Instant Support link in the upper-left corner of the HP ToolboxFX screens. ENWW HP ToolboxFX 57 After a password is lost or forgotten, the factory settings for the HP LaserJet P2015 printer must be restored...
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... HP ToolboxFX on the HP LaserJet P2015 printer through the USB port, you do not have access to the HP EWS interface. The Status tab contains the following tabs are available in HP EWS can be viewed by using the HP ToolboxFX interface. The printer IP address appears on the Network Configuration screen in the address bar. NOTE: If the HP LaserJet P2015 printer...
... HP ToolboxFX on the HP LaserJet P2015 printer through the USB port, you do not have access to the HP EWS interface. The Status tab contains the following tabs are available in HP EWS can be viewed by using the HP ToolboxFX interface. The printer IP address appears on the Network Configuration screen in the address bar. NOTE: If the HP LaserJet P2015 printer...
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Service page Networking tab Use the Networking tab to view and change settings on the HP LaserJet P2015 printer. Figure 2-49 HP EWS - The following pages are available: ● IP Configuration page 74 Chapter 2 Software description ENWW System Setup page Service page Use the Service page to initiate the cleaning mode on the HP LaserJet P2015 printer such as Jam Recovery and Auto Continue. System Setup page Use the System Setup page to change settings for the network connection and communication with the printer. Figure 2-50 HP EWS -
Service page Networking tab Use the Networking tab to view and change settings on the HP LaserJet P2015 printer. Figure 2-49 HP EWS - The following pages are available: ● IP Configuration page 74 Chapter 2 Software description ENWW System Setup page Service page Use the Service page to initiate the cleaning mode on the HP LaserJet P2015 printer such as Jam Recovery and Auto Continue. System Setup page Use the System Setup page to change settings for the network connection and communication with the printer. Figure 2-50 HP EWS -
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● Advanced page ● Bonjour page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer. Figure 2-51 HP EWS - IP Configuration page Software description ENWW HP Embedded Web Server 75
● Advanced page ● Bonjour page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer. Figure 2-51 HP EWS - IP Configuration page Software description ENWW HP Embedded Web Server 75
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... through the installation process. On computers running Microsoft Windows 2000 or Microsoft Windows XP the Setup program installs the HP LaserJet P2015 printing-system software from the CD onto the hard disk and updates Microsoft Windows files. Different dialog boxes are ...Install MS Windows printing-system components ENWW A Minimum installation option is available, which is not supported for a directly-connected or networked HP LaserJet P2015 printer. The CD includes print drivers and all of the supported platforms, each installation option presents a series of query dialog boxes that...
... through the installation process. On computers running Microsoft Windows 2000 or Microsoft Windows XP the Setup program installs the HP LaserJet P2015 printing-system software from the CD onto the hard disk and updates Microsoft Windows files. Different dialog boxes are ...Install MS Windows printing-system components ENWW A Minimum installation option is available, which is not supported for a directly-connected or networked HP LaserJet P2015 printer. The CD includes print drivers and all of the supported platforms, each installation option presents a series of query dialog boxes that...
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... peer-to-peer networking is also connected . Install the HP LaserJet P2015 printing-system software on the HP LaserJet P2015 printer before installing the printing-system software. Then share the HP LaserJet P2015 printer with the HP LaserJet P2015 printer in this configuration, but only the local computer can be used with other users on the network by using onboard networking. Do not connect the HP LaserJet P2015 printer to install the...
... peer-to-peer networking is also connected . Install the HP LaserJet P2015 printing-system software on the HP LaserJet P2015 printer before installing the printing-system software. Then share the HP LaserJet P2015 printer with the HP LaserJet P2015 printer in this configuration, but only the local computer can be used with other users on the network by using onboard networking. Do not connect the HP LaserJet P2015 printer to install the...
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...printer wizard The HP LaserJet P2015 printing-system software installer does not support Microsoft Windows 98 SE, Microsoft Windows Me, or Microsoft Windows Server 2003. Right-click the printer icon for the embedded Web server) If your computer is running Windows 98 SE or Windows Me and you have an HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printer... direct USB printer connections, or an add-printer-wizard installation for network-connected printers. 3. When the installation is installed. Follow these printer models after the HP LaserJet P2015 printing-system ...
...printer wizard The HP LaserJet P2015 printing-system software installer does not support Microsoft Windows 98 SE, Microsoft Windows Me, or Microsoft Windows Server 2003. Right-click the printer icon for the embedded Web server) If your computer is running Windows 98 SE or Windows Me and you have an HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printer... direct USB printer connections, or an add-printer-wizard installation for network-connected printers. 3. When the installation is installed. Follow these printer models after the HP LaserJet P2015 printing-system ...