HP LaserJet P2015 - Software Technical Reference
Page 11
... Advanced page 232 Bonjour page 232 SNMP page ...233 Network Configuration page 234 Password page 234 6 Engineering Details Introduction ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component...
... Advanced page 232 Bonjour page 232 SNMP page ...233 Network Configuration page 234 Password page 234 6 Engineering Details Introduction ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component...
HP LaserJet P2015 - Software Technical Reference
Page 15
... 1 of 2 34 Figure 2-12 Set up message 24 Figure 2-3 HP Device Alert - Device Status page ...66 Figure 2-37 HP EWS - sub-folder ...37 Figure 2-15 Animated Demonstrations screen 38 Figure 2-16 HP LaserJet P2015 Series User Guide 39 Figure 2-17 Device Information screen ...40 Figure ...Figure 2-26 Service screen ...50 Figure 2-27 IP Configuration screen ...52 Figure 2-28 Advanced Network Settings screen 53 Figure 2-29 SNMP screen ...54 Figure 2-30 Network Configuration screen ...56 Figure 2-31 Password screen ...57 Figure 2-32 HP ToolboxFX dialog box ...58 Figure 2-33 Product Registration ...
... 1 of 2 34 Figure 2-12 Set up message 24 Figure 2-3 HP Device Alert - Device Status page ...66 Figure 2-37 HP EWS - sub-folder ...37 Figure 2-15 Animated Demonstrations screen 38 Figure 2-16 HP LaserJet P2015 Series User Guide 39 Figure 2-17 Device Information screen ...40 Figure ...Figure 2-26 Service screen ...50 Figure 2-27 IP Configuration screen ...52 Figure 2-28 Advanced Network Settings screen 53 Figure 2-29 SNMP screen ...54 Figure 2-30 Network Configuration screen ...56 Figure 2-31 Password screen ...57 Figure 2-32 HP ToolboxFX dialog box ...58 Figure 2-33 Product Registration ...
HP LaserJet P2015 - Software Technical Reference
Page 16
Paper Types page ...73 Figure 2-49 HP EWS - System Setup page ...74 Figure 2-50 HP EWS - Bonjour page ...76 Figure 2-54 HP EWS - Network Configuration page 78 Figure 2-56 HP EWS - Ready to Install dialog box 108 Figure 3-25 Installing screen ...109 Figure 3-26 USB install - ...for driver dialog box 87 Figure 3-4 Add New Hardware Wizard USB Composite Device - Welcome screen 97 Figure 3-13 Install Printer Software screen ...98 Figure 3-14 HP LaserJet P2015 CD Browser screen 99 Figure 3-15 USB install - Destination Folder dialog box 107 Figure 3-24 USB install - Connection ...
Paper Types page ...73 Figure 2-49 HP EWS - System Setup page ...74 Figure 2-50 HP EWS - Bonjour page ...76 Figure 2-54 HP EWS - Network Configuration page 78 Figure 2-56 HP EWS - Ready to Install dialog box 108 Figure 3-25 Installing screen ...109 Figure 3-26 USB install - ...for driver dialog box 87 Figure 3-4 Add New Hardware Wizard USB Composite Device - Welcome screen 97 Figure 3-13 Install Printer Software screen ...98 Figure 3-14 HP LaserJet P2015 CD Browser screen 99 Figure 3-15 USB install - Destination Folder dialog box 107 Figure 3-24 USB install - Connection ...
HP LaserJet P2015 - Software Technical Reference
Page 69
... HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x printers contain onboard networking support. ENWW HP ToolboxFX 51 Software description During the printing process, paper, toner, and dust particles accumulate inside the printer. They do not require the use of an external Jetdirect box for the HP LaserJet P2015 printer. Click Start to configure the network settings for network connectivity. For network installations, the HP ToolboxFX communicates with the HP LaserJet P2015 printer...
... HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x printers contain onboard networking support. ENWW HP ToolboxFX 51 Software description During the printing process, paper, toner, and dust particles accumulate inside the printer. They do not require the use of an external Jetdirect box for the HP LaserJet P2015 printer. Click Start to configure the network settings for network connectivity. For network installations, the HP ToolboxFX communicates with the HP LaserJet P2015 printer...
HP LaserJet P2015 - Software Technical Reference
Page 70
... as a static IP address). It causes the printer to configure the TCP/IP address and DNS server manually. By default, the HP LaserJet P2015 printer uses automatic IP configuration and DNS server. If you select this screen ...Configuration Protocol (DHCP) server, BOOTP server, or AUTOIP. ● Manual IP. Use this option, specify an IP address in the IP address, Subnet mask, and Default gateway fields. 52 Chapter 2 Software description ENWW IP Configuration The IP Configuration screen shows the settings for basic Transmission Control Protocol/Internet Protocol (TCP/IP) network configuration...
... as a static IP address). It causes the printer to configure the TCP/IP address and DNS server manually. By default, the HP LaserJet P2015 printer uses automatic IP configuration and DNS server. If you select this screen ...Configuration Protocol (DHCP) server, BOOTP server, or AUTOIP. ● Manual IP. Use this option, specify an IP address in the IP address, Subnet mask, and Default gateway fields. 52 Chapter 2 Software description ENWW IP Configuration The IP Configuration screen shows the settings for basic Transmission Control Protocol/Internet Protocol (TCP/IP) network configuration...
HP LaserJet P2015 - Software Technical Reference
Page 71
...option, a DHCP server provides this option to manually specify network addresses for the HP LaserJet P2015 printer. This server is selected by the computer. ENWW HP ToolboxFX 53 It causes the printer to use, contact your network administrator. Select this information. ● Manual DNS Server.... automatically obtain network addresses for the Advanced screen. The following table shows the options and settings that are available: ● Automatic DNS Server. Figure 2-28 Advanced Network Settings screen Software description The following DNS Address Configuration options are ...
...option, a DHCP server provides this option to manually specify network addresses for the HP LaserJet P2015 printer. This server is selected by the computer. ENWW HP ToolboxFX 53 It causes the printer to use, contact your network administrator. Select this information. ● Manual DNS Server.... automatically obtain network addresses for the Advanced screen. The following table shows the options and settings that are available: ● Automatic DNS Server. Figure 2-28 Advanced Network Settings screen Software description The following DNS Address Configuration options are ...
HP LaserJet P2015 - Software Technical Reference
Page 74
Figure 2-30 Network Configuration screen The settings appear under the following headings: ● Network Hardware Configuration ● Enabled Features ● TCP/IP ● SNMP ● Network Statistics Password Use the Password screen to set a password for the HP LaserJet P2015 printer. Network Configuration The Network Configuration screen provides an overview of the network settings that are enabled for the HP LaserJet P2015 printer. 56 Chapter 2 Software description ENWW
Figure 2-30 Network Configuration screen The settings appear under the following headings: ● Network Hardware Configuration ● Enabled Features ● TCP/IP ● SNMP ● Network Statistics Password Use the Password screen to set a password for the HP LaserJet P2015 printer. Network Configuration The Network Configuration screen provides an overview of the network settings that are enabled for the HP LaserJet P2015 printer. 56 Chapter 2 Software description ENWW
HP LaserJet P2015 - Software Technical Reference
Page 83
... page ● Device Configuration page ● Network Configuration page ● Print Info Pages ● Event Log page ENWW HP Embedded Web Server 65 The printer IP address appears on the Network Configuration screen in the address bar. To open the HP EWS, open a Web browser and type the printer IP address in HP ToolboxFX. NOTE: If the HP LaserJet P2015 printer is a Web-based...
... page ● Device Configuration page ● Network Configuration page ● Print Info Pages ● Event Log page ENWW HP Embedded Web Server 65 The printer IP address appears on the Network Configuration screen in the address bar. To open the HP EWS, open a Web browser and type the printer IP address in HP ToolboxFX. NOTE: If the HP LaserJet P2015 printer is a Web-based...
HP LaserJet P2015 - Software Technical Reference
Page 92
Figure 2-50 HP EWS - System Setup page Service page Use the Service page to view and change settings on the HP LaserJet P2015 printer. Service page Networking tab Use the Networking tab to initiate the cleaning mode on the HP LaserJet P2015 printer such as Jam Recovery and Auto Continue. System Setup page Use the System Setup page to change settings for the network connection and communication with the printer. Figure 2-49 HP EWS - The following pages are available: ● IP Configuration page 74 Chapter 2 Software description ENWW
Figure 2-50 HP EWS - System Setup page Service page Use the Service page to view and change settings on the HP LaserJet P2015 printer. Service page Networking tab Use the Networking tab to initiate the cleaning mode on the HP LaserJet P2015 printer such as Jam Recovery and Auto Continue. System Setup page Use the System Setup page to change settings for the network connection and communication with the printer. Figure 2-49 HP EWS - The following pages are available: ● IP Configuration page 74 Chapter 2 Software description ENWW
HP LaserJet P2015 - Software Technical Reference
Page 93
IP Configuration page Software description ENWW HP Embedded Web Server 75 ● Advanced page ● Bonjour page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer. Figure 2-51 HP EWS -
IP Configuration page Software description ENWW HP Embedded Web Server 75 ● Advanced page ● Bonjour page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer. Figure 2-51 HP EWS -
HP LaserJet P2015 - Software Technical Reference
Page 101
.... 1. Then share the HP LaserJet P2015 printer with the HP LaserJet P2015 printer in this configuration, the printer is also connected . To use a mix of the networking issues. NOTE: You must have different printdriver architectures, such as HP Traditional drivers and HP Unidrivers. MS Windows install Installation options The HP LaserJet P2015 printing-system software can use the HP ToolboxFX. Do not connect the HP LaserJet P2015 printer to install the...
.... 1. Then share the HP LaserJet P2015 printer with the HP LaserJet P2015 printer in this configuration, the printer is also connected . To use a mix of the networking issues. NOTE: You must have different printdriver architectures, such as HP Traditional drivers and HP Unidrivers. MS Windows install Installation options The HP LaserJet P2015 printing-system software can use the HP ToolboxFX. Do not connect the HP LaserJet P2015 printer to install the...
HP LaserJet P2015 - Software Technical Reference
Page 102
... the installation is nearly complete, the Finish dialog box appears and you have an HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printer, configure the driver to include the advanced features of these operating systems, use a plug... installation for direct USB printer connections, or an add-printer-wizard installation for the HP LaserJet P2015 printer, and then click Properties. 84 Chapter 3 Install MS Windows printing-system components ENWW Follow the onscreen prompts to configure the driver: 1. Right-click the printer icon for network-connected printers. 3.
... the installation is nearly complete, the Finish dialog box appears and you have an HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printer, configure the driver to include the advanced features of these operating systems, use a plug... installation for direct USB printer connections, or an add-printer-wizard installation for the HP LaserJet P2015 printer, and then click Properties. 84 Chapter 3 Install MS Windows printing-system components ENWW Follow the onscreen prompts to configure the driver: 1. Right-click the printer icon for network-connected printers. 3.
HP LaserJet P2015 - Software Technical Reference
Page 103
... options 85 Figure 3-1 Configure the driver MS Windows install Plug-and-play installation for network connections to install the HP LaserJet P2015 print driver software on . 2. For these operating systems, an error message appears: The operating system on this computer is turned on a computer running Microsoft Windows 98 SE. 1. Verify that the HP LaserJet P2015 printer is not supported...
... options 85 Figure 3-1 Configure the driver MS Windows install Plug-and-play installation for network connections to install the HP LaserJet P2015 print driver software on . 2. For these operating systems, an error message appears: The operating system on this computer is turned on a computer running Microsoft Windows 98 SE. 1. Verify that the HP LaserJet P2015 printer is not supported...
HP LaserJet P2015 - Software Technical Reference
Page 113
... to allow others to print to share the HP LaserJet P2015 printer, the client computers can be configured. Setting up the client computers After the host computer is directly connected to the HP LaserJet P2015 printer, perform the following steps at all the other network computers that is set up to my printers check box, and then click OK. Click Start...
... to allow others to print to share the HP LaserJet P2015 printer, the client computers can be configured. Setting up the client computers After the host computer is directly connected to the HP LaserJet P2015 printer, perform the following steps at all the other network computers that is set up to my printers check box, and then click OK. Click Start...
HP LaserJet P2015 - Software Technical Reference
Page 221
...or in the Macintosh Print Center or Printer Setup Utility, or through the HP Device Configuration utility. Install notes (Readme file) This text file contains information about basic device installation and OS support. Double-click the HP LaserJet v6.1.0.213.app icon. Macintosh ENWW ...hp LaserJet P2015 CDROM icon on HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printers only). NOTE: If the CD screen does not open the CD-ROM window. 3. Use the HP EWS to perform the following tasks: ● View the device status and change device settings. ● View and change network ...
...or in the Macintosh Print Center or Printer Setup Utility, or through the HP Device Configuration utility. Install notes (Readme file) This text file contains information about basic device installation and OS support. Double-click the HP LaserJet v6.1.0.213.app icon. Macintosh ENWW ...hp LaserJet P2015 CDROM icon on HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printers only). NOTE: If the CD screen does not open the CD-ROM window. 3. Use the HP EWS to perform the following tasks: ● View the device status and change device settings. ● View and change network ...
HP LaserJet P2015 - Software Technical Reference
Page 228
... screen You can also configure the printer using a USB connection, verify that the printer appears on page 218. In the Applications folder, open the Printer Browser screen. 210 Chapter 5 Macintosh ENWW If the printer does not appear, or if the correct information does not appear in the printer list should display HP LaserJet P2015 Series. The Printer List appears. If...
... screen You can also configure the printer using a USB connection, verify that the printer appears on page 218. In the Applications folder, open the Printer Browser screen. 210 Chapter 5 Macintosh ENWW If the printer does not appear, or if the correct information does not appear in the printer list should display HP LaserJet P2015 Series. The Printer List appears. If...
HP LaserJet P2015 - Software Technical Reference
Page 232
... connection, verify that the network cable is connected to see Troubleshooting the printer setup on the printer. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility. Figure 5-17 Printer List screen You can also configure the printer using a USB connection, connect the USB cable between the HP LaserJet P2015 printer and the computer. If you...
... connection, verify that the network cable is connected to see Troubleshooting the printer setup on the printer. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility. Figure 5-17 Printer List screen You can also configure the printer using a USB connection, connect the USB cable between the HP LaserJet P2015 printer and the computer. If you...
HP LaserJet P2015 - Software Technical Reference
Page 233
... Name are Rendezvous and IP Printing. Figure 5-19 Add printer screen 5. The printer prints out the configuration pages. NOTE: If the automatic selection fails, or if you want to the network. If you are installing the printer using Rendezvous, carry out the following step: Select the HP LaserJet P2015 in the Name list. Click Add (or the Set...
... Name are Rendezvous and IP Printing. Figure 5-19 Add printer screen 5. The printer prints out the configuration pages. NOTE: If the automatic selection fails, or if you want to the network. If you are installing the printer using Rendezvous, carry out the following step: Select the HP LaserJet P2015 in the Name list. Click Add (or the Set...
HP LaserJet P2015 - Software Technical Reference
Page 234
... < 96 MB and No Hard Disk 9. If you are installing the printer using a USB connection, verify that the network cable is complete. If you are installing the printer using a USB connection, connect the USB cable between the HP LaserJet P2015 printer and the computer. To configure installable options such as a duplexing unit or optional paper tray, click Show...
... < 96 MB and No Hard Disk 9. If you are installing the printer using a USB connection, verify that the network cable is complete. If you are installing the printer using a USB connection, connect the USB cable between the HP LaserJet P2015 printer and the computer. To configure installable options such as a duplexing unit or optional paper tray, click Show...
HP LaserJet P2015 - Software Technical Reference
Page 237
...these instructions to Applications/HP EWS Device Configuration and run the HP Uninstaller application. Delete the print queue with the incorrect type (for the HP LaserJet P2015 Series PPD. In Mac OS X V10.2.8 or later, the PPDs are using the printer control panel. HP Embedded Web Server (EWS) HP EWS is a ...Select the HP LaserJet P2015.gz file and drag it to the printer. Carry out each one of web pages that provide access to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the printer and the computer and that the printer is the...
...these instructions to Applications/HP EWS Device Configuration and run the HP Uninstaller application. Delete the print queue with the incorrect type (for the HP LaserJet P2015 Series PPD. In Mac OS X V10.2.8 or later, the PPDs are using the printer control panel. HP Embedded Web Server (EWS) HP EWS is a ...Select the HP LaserJet P2015.gz file and drag it to the printer. Carry out each one of web pages that provide access to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the printer and the computer and that the printer is the...