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...Disk Drive Problems 130 Heat Problems ...130 Infrared Problems 131 Keyboard and Pointing Device Problems 131 LAN problems...133 Memory Problems 134 Modem Problems 135 PC Card (PCMCIA) Problems 137 Performance Problems 139 Power and Battery Problems 140 Printing Problems 142 Serial, Parallel, and USB Problems 143 Startup Problems 145...156 To create a boot disk (Windows 98 or 2000 157 To replace a damaged Recovery CD 157 To update the BIOS 158 To update Windows drivers 158 HP Support and Service 159 Getting Assistance for Your Computer 160 To get help from the web 160 To contact...
...Disk Drive Problems 130 Heat Problems ...130 Infrared Problems 131 Keyboard and Pointing Device Problems 131 LAN problems...133 Memory Problems 134 Modem Problems 135 PC Card (PCMCIA) Problems 137 Performance Problems 139 Power and Battery Problems 140 Printing Problems 142 Serial, Parallel, and USB Problems 143 Startup Problems 145...156 To create a boot disk (Windows 98 or 2000 157 To replace a damaged Recovery CD 157 To update the BIOS 158 To update Windows drivers 158 HP Support and Service 159 Getting Assistance for Your Computer 160 To get help from the web 160 To contact...
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... pointing stick and touch pad are normally disabled while an external PS/2 mouse is called a daisy-chain connection. Some USB devices can also use the HP F1469A Y adapter. To connect an external keyboard or mouse • Plug a USB mouse or keyboard into a USB port on the computer. -or- • Plug a PS... for adding peripheral devices such as game controllers, serial and parallel ports, and scanners on the computer. You can be connected to one of the driver for connecting dot-matrix, ink-jet, and laser printers. Corporate Evaluator's Guide 85
... pointing stick and touch pad are normally disabled while an external PS/2 mouse is called a daisy-chain connection. Some USB devices can also use the HP F1469A Y adapter. To connect an external keyboard or mouse • Plug a USB mouse or keyboard into a USB port on the computer. -or- • Plug a PS... for adding peripheral devices such as game controllers, serial and parallel ports, and scanners on the computer. You can be connected to one of the driver for connecting dot-matrix, ink-jet, and laser printers. Corporate Evaluator's Guide 85
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... port You should be no more information, see "To run the BIOS Setup utility" on page 149. 2. Windows 98 only: click Start, Run, and type c:\hp\drivers\fir\quikbeam\setup.exe to the computer's infrared port. Close any applications that are using it . 1. For more than 1 meter apart, with no obstructions in...
... port You should be no more information, see "To run the BIOS Setup utility" on page 149. 2. Windows 98 only: click Start, Run, and type c:\hp\drivers\fir\quikbeam\setup.exe to the computer's infrared port. Close any applications that are using it . 1. For more than 1 meter apart, with no obstructions in...
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... use are listed below. • Touchpad directory = \HP\DRIVERS\TOUCHPAD • Wireless directory = \HP\DRIVERS\WIRELESS • HPCI directory = \HP\DRIVERS\HPCI • AUDIO directory = \HP\DRIVERS\AUDIO • VIDEO directory = \HP\DRIVERS\VIDEO • MODEM directory = \HP\DRIVERS\MODEM\ESS • MODEM directory = \HP\DRIVERS\MODEM\LUCENT All other drivers are included in \HP\DRIVERS or on your HP Notebook. The following procedure installs a retail version of Windows...
... use are listed below. • Touchpad directory = \HP\DRIVERS\TOUCHPAD • Wireless directory = \HP\DRIVERS\WIRELESS • HPCI directory = \HP\DRIVERS\HPCI • AUDIO directory = \HP\DRIVERS\AUDIO • VIDEO directory = \HP\DRIVERS\VIDEO • MODEM directory = \HP\DRIVERS\MODEM\ESS • MODEM directory = \HP\DRIVERS\MODEM\LUCENT All other drivers are included in \HP\DRIVERS or on your HP Notebook. The following procedure installs a retail version of Windows...
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...FAT (QUICK) depending on whether you will need to have rights to provide TAPI (telephone settings) if your system has a modem that XP already has drivers for your hard drive or have a separate data partition. 11. Upon restart, the graphical (GUI) portion of the install will restart automatically. 12. ... that you select NTFS at a later time, this will be listed as FAT and is quite small, this is still about 40minutes from this PC to a domain if you wish to have chosen to NTFS at this setting. 19. Select your regional information and your product license key and ...
...FAT (QUICK) depending on whether you will need to have rights to provide TAPI (telephone settings) if your system has a modem that XP already has drivers for your hard drive or have a separate data partition. 11. Upon restart, the graphical (GUI) portion of the install will restart automatically. 12. ... that you select NTFS at a later time, this will be listed as FAT and is quite small, this is still about 40minutes from this PC to a domain if you wish to have chosen to NTFS at this setting. 19. Select your regional information and your product license key and ...
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...completion of 640x480 is a series of access automatically. 25. You may not be asked to reboot the computer. Hewlett-Packard suggests these drivers are local accounts that have internet connection. Video Controller (VGA Compatible) To install video support (Intel 830MG Series) While the video will ...ability for special features and advanced configuration. If you do choose to skip you will be using this later when installing the video drivers. 22. These are installed. 1. Installing Windows XP Installing Retail Windows XP 21. Choose Yes and click FINISH. 106 Corporate Evaluator...
...completion of 640x480 is a series of access automatically. 25. You may not be asked to reboot the computer. Hewlett-Packard suggests these drivers are local accounts that have internet connection. Video Controller (VGA Compatible) To install video support (Intel 830MG Series) While the video will ...ability for special features and advanced configuration. If you do choose to skip you will be using this later when installing the video drivers. 22. These are installed. 1. Installing Windows XP Installing Retail Windows XP 21. Choose Yes and click FINISH. 106 Corporate Evaluator...
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... Management (APM). On Windows 2000 and Windows XP, the HPCI driver provides access to complete installation. 4. You can launch the display settings application by going to complete installation. 3. Choose the desired language and click OK. 3. Choose NO and click FINISH. Some HP notebook computers are installed. 1. At the end you to switch active...
... Management (APM). On Windows 2000 and Windows XP, the HPCI driver provides access to complete installation. 4. You can launch the display settings application by going to complete installation. 3. Choose the desired language and click OK. 3. Choose NO and click FINISH. Some HP notebook computers are installed. 1. At the end you to switch active...
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...user interface. Run SETUP.EXE from the HPCI drivers directory. 2. Follow the onscreen directions to the Fn key. To install HPCI (you must have administrator rights): 1. Installing Windows XP Installing Retail Windows XP Features: HP Display Settings HP Display Settings provides the following features: •... is actively reflected in the taskbar for adjusting the brightness and contrast (if applicable) of the available displays should be active (notebook display panel, external monitor, TV). • Slider controls for quick access to these controls. • Adds sticky key and...
...user interface. Run SETUP.EXE from the HPCI drivers directory. 2. Follow the onscreen directions to the Fn key. To install HPCI (you must have administrator rights): 1. Installing Windows XP Installing Retail Windows XP Features: HP Display Settings HP Display Settings provides the following features: •... is actively reflected in the taskbar for adjusting the brightness and contrast (if applicable) of the available displays should be active (notebook display panel, external monitor, TV). • Slider controls for quick access to these controls. • Adds sticky key and...
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... Install Wireless LAN support. • Change power management for Windows 2000 Location: On the Product Recovery CD in \HP\DRIVERS or on your HP Notebook. Installing Windows 2000 Installing Retail Windows 2000 Installing Retail Windows 2000 Windows 2000 comes factory installed on the web at http...://www.hp.com/cposupport/nonjsnav/omnib.html. 110 Corporate Evaluator's Guide Requirements • HP Notebook with internal CD-ROM/DVD drive • Windows 2000 CD • HP Notebook drivers for Windows 2000. This section describes how to: •...
... Install Wireless LAN support. • Change power management for Windows 2000 Location: On the Product Recovery CD in \HP\DRIVERS or on your HP Notebook. Installing Windows 2000 Installing Retail Windows 2000 Installing Retail Windows 2000 Windows 2000 comes factory installed on the web at http...://www.hp.com/cposupport/nonjsnav/omnib.html. 110 Corporate Evaluator's Guide Requirements • HP Notebook with internal CD-ROM/DVD drive • Windows 2000 CD • HP Notebook drivers for Windows 2000. This section describes how to: •...
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... = \HP\DRIVERS\SPEEDSTP • HPCI = \HP\DRIVERS\HPCI • USBFDD = \HP\DRIVERS\FLOPPY • WirelessLAN = \HP\DRIVERS\WIRELESS Before installing Windows 2000 please install the latest BIOS for software installation It is recommended you will need. This will use are listed below to Enter setup when prompted. 3. You can download the latest HP Notebook BIOS from http://www.hp.com/omnibook/support...
... = \HP\DRIVERS\SPEEDSTP • HPCI = \HP\DRIVERS\HPCI • USBFDD = \HP\DRIVERS\FLOPPY • WirelessLAN = \HP\DRIVERS\WIRELESS Before installing Windows 2000 please install the latest BIOS for software installation It is recommended you will need. This will use are listed below to Enter setup when prompted. 3. You can download the latest HP Notebook BIOS from http://www.hp.com/omnibook/support...
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... to reboot your computer, choose "Yes, I want to restart my computer now" (even if you have other drivers to complete installation. Run SETUP.EXE from the 830M driver directory. 2. Follow the onscreen directions to install at this time), then click Finish. To install or upgrade the ... Corporate Evaluator's Guide To install audio support (Intel AC'97 series) If you have installed retail Windows you need to install the Intel video driver. To install video support (Intel 830 Series) If you will be asked to reboot your computer, choose "Yes, I will install support for...
... to reboot your computer, choose "Yes, I want to restart my computer now" (even if you have other drivers to complete installation. Run SETUP.EXE from the 830M driver directory. 2. Follow the onscreen directions to install at this time), then click Finish. To install or upgrade the ... Corporate Evaluator's Guide To install audio support (Intel AC'97 series) If you have installed retail Windows you need to install the Intel video driver. To install video support (Intel 830 Series) If you will be asked to reboot your computer, choose "Yes, I will install support for...
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Installing Windows 2000 Installing Retail Windows 2000 To install touchpad support (Synaptics) If you have installed retail Windows you have no other drivers to install. These HP-provided drivers will restart my computer later" and continue to next step. Using the right mouse button, click on the MY COMPUTER icon on the screen, click...
Installing Windows 2000 Installing Retail Windows 2000 To install touchpad support (Synaptics) If you have installed retail Windows you have no other drivers to install. These HP-provided drivers will restart my computer later" and continue to next step. Using the right mouse button, click on the MY COMPUTER icon on the screen, click...
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...Win modem support If you installed retail Windows 2000 and your HP Notebook contains a built-in Lucent Win Modem, you need to install the modem drivers. Run SETUP.EXE. 2. The driver is contained in BIOS setup. The drivers are found in the MODEM\LUCENT subdirectory. To install or ... from the MODEM\ESS directory. 2. To enter setup reboot the HP Notebook, when the HP Invent logo appears it will prompt you to install the modem driver?". 3. The drivers are unsure which modem has been supplied with your notebook, review README.TXT located in MODEM\LUCENT to determine the correct...
...Win modem support If you installed retail Windows 2000 and your HP Notebook contains a built-in Lucent Win Modem, you need to install the modem drivers. Run SETUP.EXE. 2. The driver is contained in BIOS setup. The drivers are found in the MODEM\LUCENT subdirectory. To install or ... from the MODEM\ESS directory. 2. To enter setup reboot the HP Notebook, when the HP Invent logo appears it will prompt you to install the modem driver?". 3. The drivers are unsure which modem has been supplied with your notebook, review README.TXT located in MODEM\LUCENT to determine the correct...
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... onscreen directions to the SYSTEM DEVICES screen. 3. The driver is contained in setup to move to complete installation. To install or upgrade the Intel Speedstep driver: 1. At the Wizard welcome screen, click NEXT. 7. Select SEARCH FOR DRIVER, and click NEXT. 8. Follow the onscreen directions to...you will restart my computer later" and continue to highlight the INFRARED PORT. 4. Press ENTER and select ENABLED. Run SETUP.EXE from the Speedstep driver directory. 2. Otherwise, choose "No, I /O: 2F8 Interrupt: IRQ 3 DMA Channel: DMA 0 5. Use the right arrow once in the ...
... onscreen directions to the SYSTEM DEVICES screen. 3. The driver is contained in setup to move to complete installation. To install or upgrade the Intel Speedstep driver: 1. At the Wizard welcome screen, click NEXT. 7. Select SEARCH FOR DRIVER, and click NEXT. 8. Follow the onscreen directions to...you will restart my computer later" and continue to highlight the INFRARED PORT. 4. Press ENTER and select ENABLED. Run SETUP.EXE from the Speedstep driver directory. 2. Otherwise, choose "No, I /O: 2F8 Interrupt: IRQ 3 DMA Channel: DMA 0 5. Use the right arrow once in the ...
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On Windows 2000 and Windows XP, the HPCI driver provides access to Start, Programs, Accessories, Accessibility, HP Display Settings or Start, Programs, Hewlett-Packard, Notebooks, HP Display Settings, HP Display Settings. Features: HP Display Settings provides the following features: • Undock security using Advanced Power Management (APM). You can launch the display settings application by going to...
On Windows 2000 and Windows XP, the HPCI driver provides access to Start, Programs, Accessories, Accessibility, HP Display Settings or Start, Programs, Hewlett-Packard, Notebooks, HP Display Settings, HP Display Settings. Features: HP Display Settings provides the following features: • Undock security using Advanced Power Management (APM). You can launch the display settings application by going to...
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..., and FForward button controls for a Music CD-ROM or DVD movie on certain notebooks. At this point you need to complete installation. Enter the FLOPPY driver directory into the search path. The driver is contained in the FLOPPY directory. (This is contained in the WIRELESSLAN directory.... support If you have 802.11b LAN, you need to install the USB floppy driver. The driver is not included with the notebook and must be purchased separately.) To install or upgrade the USB floppy driver: 1. To install or upgrade the Wireless LAN driver: 1. Run SETUP.EXE from Microsoft.
..., and FForward button controls for a Music CD-ROM or DVD movie on certain notebooks. At this point you need to complete installation. Enter the FLOPPY driver directory into the search path. The driver is contained in the FLOPPY directory. (This is contained in the WIRELESSLAN directory.... support If you have 802.11b LAN, you need to install the USB floppy driver. The driver is not included with the notebook and must be purchased separately.) To install or upgrade the USB floppy driver: 1. To install or upgrade the Wireless LAN driver: 1. Run SETUP.EXE from Microsoft.
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... Power Options. To complete the install or upgrade the wireless LAN driver: 3. This may change the default power management settings in Windows 2000 only administrators are defined as users or power-users on the same notebook computer. So, during the configuration of a PC, the local administrator should define all the needed for remote...
... Power Options. To complete the install or upgrade the wireless LAN driver: 3. This may change the default power management settings in Windows 2000 only administrators are defined as users or power-users on the same notebook computer. So, during the configuration of a PC, the local administrator should define all the needed for remote...
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An infrared IRQ conflict is possible if two PC Cards are present at the same time. • For Windows 98, see c:\hp\Drivers\Fir\Readme.txt for built-in the BIOS Setup utility: 1. From the System Devices menu, make sure Infrared Port is enabled and FIR mode...the touch pad while the computer is difficult to restore normal operation. • Suspend and resume operation using the infrared port. • Remove any PC Cards from Standby mode. If you can use it. Press F10 to enter BIOS Setup. 3. Troubleshooting and Maintenance Troubleshooting Your Computer Infrared Problems By ...
An infrared IRQ conflict is possible if two PC Cards are present at the same time. • For Windows 98, see c:\hp\Drivers\Fir\Readme.txt for built-in the BIOS Setup utility: 1. From the System Devices menu, make sure Infrared Port is enabled and FIR mode...the touch pad while the computer is difficult to restore normal operation. • Suspend and resume operation using the infrared port. • Remove any PC Cards from Standby mode. If you can use it. Press F10 to enter BIOS Setup. 3. Troubleshooting and Maintenance Troubleshooting Your Computer Infrared Problems By ...
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If the Standby option is missing, restore it . • Make sure you might try selecting a compatible printer driver for a 300-dpi printer. In Control Panel, double-click System. 2. Restart the computer. Printing Problems Hint You will usually be able to solve most printing .... • Check for APM. 5. If you to do this in it as follows: 1. For example, if you were using a 600-dpi HP LaserJet printer, you are using the HP LaserJet IIIsi driver (300-dpi). 142 Corporate Evaluator's Guide In Control Panel, double-click Add New Hardware, and follow the prompts to disable APM...
If the Standby option is missing, restore it . • Make sure you might try selecting a compatible printer driver for a 300-dpi printer. In Control Panel, double-click System. 2. Restart the computer. Printing Problems Hint You will usually be able to solve most printing .... • Check for APM. 5. If you to do this in it as follows: 1. For example, if you were using a 600-dpi HP LaserJet printer, you are using the HP LaserJet IIIsi driver (300-dpi). 142 Corporate Evaluator's Guide In Control Panel, double-click Add New Hardware, and follow the prompts to disable APM...
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... port connection is not working • Contact the vendor of the peripheral device-as well as HP-for the latest versions of the driver for the latest version of the USB drivers. • Check the port settings in Control Panel. Double-click the internal modem, then select...Open the hardware Device Manager, then double-click Universal Serial Bus Controller. • Contact the vendor of the peripheral device-and the HP Notebook Web site (www.hp.com/notebooks)-for the device. • Test the USB port with the e-Diagtools diagnostics. Double-click Modem to disable the modem. •...
... port connection is not working • Contact the vendor of the peripheral device-as well as HP-for the latest versions of the driver for the latest version of the USB drivers. • Check the port settings in Control Panel. Double-click the internal modem, then select...Open the hardware Device Manager, then double-click Universal Serial Bus Controller. • Contact the vendor of the peripheral device-and the HP Notebook Web site (www.hp.com/notebooks)-for the device. • Test the USB port with the e-Diagtools diagnostics. Double-click Modem to disable the modem. •...