User Manual
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... is prohibited, except as "derived from fire or electric shock. 1. HP shall not be construed as the "RSA Data Security, Inc. Created 1991. License is identified as constituting an additional warranty. If the product does not operate normally, see Maintain and troubleshoot. 9. License to copy and use derivative works provided that such...
... is prohibited, except as "derived from fire or electric shock. 1. HP shall not be construed as the "RSA Data Security, Inc. Created 1991. License is identified as constituting an additional warranty. If the product does not operate normally, see Maintain and troubleshoot. 9. License to copy and use derivative works provided that such...
User Manual
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...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to...for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality ...
...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to...for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality ...
User Manual
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...cannot be inserted 63 Another paper-feed problem is occurring 63 Solve device management problems 64 Embedded Web server cannot be opened 64 Troubleshoot installation issues 65 Hardware installation suggestions 65 Software installation suggestions 66 Solve network problems 66 Clear jams ...67 Clear a jam in the...68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77...
...cannot be inserted 63 Another paper-feed problem is occurring 63 Solve device management problems 64 Embedded Web server cannot be opened 64 Troubleshoot installation issues 65 Hardware installation suggestions 65 Software installation suggestions 66 Solve network problems 66 Clear jams ...67 Clear a jam in the...68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77...
User Manual
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... For more information, see Toolbox (Windows). Toolbox (Microsoft® Windows®) Provides information about operations. For more information, see HP Printer Utility (Mac OS). Self-test diagnostic page • Device information: • Product name • Model number For more... Accessibility • Understand the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. Control panel Provides status, error, and warning information about printhead health and access to view ...
... For more information, see Toolbox (Windows). Toolbox (Microsoft® Windows®) Provides information about operations. For more information, see HP Printer Utility (Mac OS). Self-test diagnostic page • Device information: • Product name • Model number For more... Accessibility • Understand the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. Control panel Provides status, error, and warning information about printhead health and access to view ...
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For more information, see Troubleshooting tips and resources. • Set embedded Web server password: Click the Settings tab, and then click Security in the left pane. • Change tray settings: .... • Accumulated ink and media usage: Click the Information tab, and then click Usage in the left pane. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Reset the administrator password and network settings: Press and hold (Configuration Page button), press (Resume...
For more information, see Troubleshooting tips and resources. • Set embedded Web server password: Click the Settings tab, and then click Security in the left pane. • Change tray settings: .... • Accumulated ink and media usage: Click the Information tab, and then click Usage in the left pane. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Reset the administrator password and network settings: Press and hold (Configuration Page button), press (Resume...
User Manual
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...see To calibrate the linefeed. • Control Panel Language: Allows you to diagnose issues affecting the print quality of HP and non-HP network peripherals. Network Printer Setup Utility (Mac OS) This tool allows you can configure wireless settings such as network location... returning and recycling used to configure network settings for supplies), conducting remote diagnostics, and troubleshooting a wide variety of the device. To open the Network Printer Setup Utility 1. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Follow the onscreen instructions...
...see To calibrate the linefeed. • Control Panel Language: Allows you to diagnose issues affecting the print quality of HP and non-HP network peripherals. Network Printer Setup Utility (Mac OS) This tool allows you can configure wireless settings such as network location... returning and recycling used to configure network settings for supplies), conducting remote diagnostics, and troubleshooting a wide variety of the device. To open the Network Printer Setup Utility 1. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Follow the onscreen instructions...
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...and status, is installed, you when there is available in the HP Online Privacy Statement (welcome.hp.com/country/us/en/privacy.html). To see a description of Web-based troubleshooting tools. A message appears on the HP Instant Support homepage; NOTE: The Support button is an update ...for your privacy and manages this information according to troubleshooting tips: Provides tips that are customized for the printer ...
...and status, is installed, you when there is available in the HP Online Privacy Statement (welcome.hp.com/country/us/en/privacy.html). To see a description of Web-based troubleshooting tools. A message appears on the HP Instant Support homepage; NOTE: The Support button is an update ...for your privacy and manages this information according to troubleshooting tips: Provides tips that are customized for the printer ...
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... diagnostic page to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; and to open myPrintMileage. myPrintMileage myPrintMileage is available in all pages. • Toolbox (Windows): Click the Information tab, and then click myPrintMileage...
... diagnostic page to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; and to open myPrintMileage. myPrintMileage myPrintMileage is available in all pages. • Toolbox (Windows): Click the Information tab, and then click myPrintMileage...
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... topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve...can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. The ink cartridges might come in different sizes. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the cartridges...
... topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve...can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. The ink cartridges might come in different sizes. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the cartridges...
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... ink cartridge from the device for long periods of the printheads. For more information, see To print the print quality diagnostic page. 46 Maintain and troubleshoot Gently pull open the ink cartridge cover. 2. Press down firmly on the cartridge to clean the printheads. Close the ink cartridge cover. Chapter 5 NOTE: The...
... ink cartridge from the device for long periods of the printheads. For more information, see To print the print quality diagnostic page. 46 Maintain and troubleshoot Gently pull open the ink cartridge cover. 2. Press down firmly on the cartridge to clean the printheads. Close the ink cartridge cover. Chapter 5 NOTE: The...
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... Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines... as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 48 Maintain and troubleshoot
... Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines... as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 48 Maintain and troubleshoot
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Lift the printhead latch. 4. Chapter 5 3. Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. CAUTION: Do not use water. 50 Maintain and troubleshoot
Lift the printhead latch. 4. Chapter 5 3. Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. CAUTION: Do not use water. 50 Maintain and troubleshoot
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... to the left automatically, press and hold the (Resume button) until the carriage moves to pull the printhead out of its slot. 52 Maintain and troubleshoot Chapter 5 15. Wait for the carriage to the blinking printhead light. 16. Lift the printhead latch. 4.
... to the left automatically, press and hold the (Resume button) until the carriage moves to pull the printhead out of its slot. 52 Maintain and troubleshoot Chapter 5 15. Wait for the carriage to the blinking printhead light. 16. Lift the printhead latch. 4.
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... connected to the device. Press down firmly on or blinking, see Control- See your computer's documentation for extended periods of time. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be ... the device. • Printheads and ink cartridges are not using or restart the computer before attempting the task again. 54 Maintain and troubleshoot If you remove the printheads, place them in an airtight container, such as a resealable plastic bag. For more information. •...
... connected to the device. Press down firmly on or blinking, see Control- See your computer's documentation for extended periods of time. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be ... the device. • Printheads and ink cartridges are not using or restart the computer before attempting the task again. 54 Maintain and troubleshoot If you remove the printheads, place them in an airtight container, such as a resealable plastic bag. For more information. •...
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...) Check the device setup For more information, see Electrical specifications. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. For more information, see Troubleshooting tips and resources. Solve printing problems 55 This process takes about 20 seconds, and reconnect the...
...) Check the device setup For more information, see Electrical specifications. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. For more information, see Troubleshooting tips and resources. Solve printing problems 55 This process takes about 20 seconds, and reconnect the...
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... off the device after removing the printhead After removing the printhead, turn off the device, wait about network connections, see System requirements. 56 Maintain and troubleshoot After the device has restarted, reinsert the printhead. Chapter 5 Check the cable connections • Make sure both ends of the network/USB cable are being...
... off the device after removing the printhead After removing the printhead, turn off the device, wait about network connections, see System requirements. 56 Maintain and troubleshoot After the device has restarted, reinsert the printhead. Chapter 5 Check the cable connections • Make sure both ends of the network/USB cable are being...
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... the document size is not selected in the tray. Chapter 5 Check the margin settings Make sure the margin settings for specific help. 58 Maintain and troubleshoot Also, it is recommended that you use a USB cable that you are using. • Make sure the media size selected in the printer driver. Move...
... the document size is not selected in the tray. Chapter 5 Check the margin settings Make sure the margin settings for specific help. 58 Maintain and troubleshoot Also, it is recommended that you use a USB cable that you are using. • Make sure the media size selected in the printer driver. Move...
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... more slowly and smearing may occur. After it on a sheet of media, ink will dry more information, see Select print media. 60 Maintain and troubleshoot Make sure the cable connections at both ends are connected with the paper. When the Power light is facing up and not in contact with... print other documents from the print spooler. Ink is printing, the device might give printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for transparencies. Try using the ink volume under the advanced features (Windows) or ink features (Mac OS).
... more slowly and smearing may occur. After it on a sheet of media, ink will dry more information, see Select print media. 60 Maintain and troubleshoot Make sure the cable connections at both ends are connected with the paper. When the Power light is facing up and not in contact with... print other documents from the print spooler. Ink is printing, the device might give printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for transparencies. Try using the ink volume under the advanced features (Windows) or ink features (Mac OS).
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... see To print the print quality diagnostic page. For more information, see To print the print quality diagnostic page. 62 Maintain and troubleshoot Chapter 5 Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Colors do not line up ...print preview feature of incompatible inks can disrupt the intricate printing system and result in the prniter driver. For more information, see HP supplies and accessories. Evaluate any problem areas, and perform the recommended actions. For more infromation, see Change print settings. Check the...
... see To print the print quality diagnostic page. For more information, see To print the print quality diagnostic page. 62 Maintain and troubleshoot Chapter 5 Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Colors do not line up ...print preview feature of incompatible inks can disrupt the intricate printing system and result in the prniter driver. For more information, see HP supplies and accessories. Evaluate any problem areas, and perform the recommended actions. For more infromation, see Change print settings. Check the...
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.... • When reinserting a removeable tray into the device, do so gently. If you are loading. For more information, see System requirements. 64 Maintain and troubleshoot If the tray is removable, pull out the tray from the device and reload the media properly, making sure that the tray is turned on... the tray. (Some media is picked up within the device, causing the device to jam or pick multiple sheets at one time. • Use HP media for the media size you are using special media that is only available in small quantities, try placing the special media on and working...
.... • When reinserting a removeable tray into the device, do so gently. If you are loading. For more information, see System requirements. 64 Maintain and troubleshoot If the tray is removable, pull out the tray from the device and reload the media properly, making sure that the tray is turned on... the tray. (Some media is picked up within the device, causing the device to jam or pick multiple sheets at one time. • Use HP media for the media size you are using special media that is only available in small quantities, try placing the special media on and working...