User Manual
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... ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access... 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the ...
... ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access... 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the ...
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...ejects the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...59 Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing ...panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
...ejects the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...59 Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing ...panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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... OS, visit the Apple Web site at www.hp.com/accessibility. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Understand the device parts...
... OS, visit the Apple Web site at www.hp.com/accessibility. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Understand the device parts...
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
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... hold (Configuration Page button), press (Resume button) three times, and release (Configuration Page button). Ink cartridge information: Open the Information and Support panel and click Supplies Status. Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about administering the device and modifying settings. Actual...
... hold (Configuration Page button), press (Resume button) three times, and release (Configuration Page button). Ink cartridge information: Open the Information and Support panel and click Supplies Status. Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about administering the device and modifying settings. Actual...
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... may vary. • Shop Online: Provides access to online ordering of the installed ink cartridges. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Pages/buttons Contents myPrintMileage. NOTE: The Toolbox can be installed from which you to a Web...
... may vary. • Shop Online: Provides access to online ordering of the installed ink cartridges. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Pages/buttons Contents myPrintMileage. NOTE: The Toolbox can be installed from which you to a Web...
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... and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually...
... and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually...
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... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. and to myPrintMileage • ...contains a log of ink To gain access to verify installation of optional accessories, such as the amount of supplies. To use more black or color ink, and the estimated number of pages you bookmark the site and connect to view current device information, ink cartridge status, and printhead...
... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. and to myPrintMileage • ...contains a log of ink To gain access to verify installation of optional accessories, such as the amount of supplies. To use more black or color ink, and the estimated number of pages you bookmark the site and connect to view current device information, ink cartridge status, and printhead...
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...you need to print the self-test diagnostic page before calling. 1. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers... Printer Information: Shows device information (such as the duplex unit), and the number of the ink cartridges. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates...the printheads, as well as the device will not function until it is . 4. Actual ink volumes may vary. 3. If the status is 'replace', then the printhead should be monitored, but the ...
...you need to print the self-test diagnostic page before calling. 1. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers... Printer Information: Shows device information (such as the duplex unit), and the number of the ink cartridges. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates...the printheads, as well as the device will not function until it is . 4. Actual ink volumes may vary. 3. If the status is 'replace', then the printhead should be monitored, but the ...
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...-test diagnostic page. In addition, some residual ink is used in the printing process in a number of supported ink cartridges for printing, and in different sizes. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded ... process, which keeps print nozzles clear and ink flowing smoothly. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the ...
...-test diagnostic page. In addition, some residual ink is used in the printing process in a number of supported ink cartridges for printing, and in different sizes. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded ... process, which keeps print nozzles clear and ink flowing smoothly. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the ...
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...a clean sheet of time. Do not remove a cartridge from the device for long periods of white paper. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it right away...install it firmly toward you might need to ensure proper contact. 5. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. Gently pull open the ink cartridge cover. 2. Press down firmly on the following sequence: 1. For more information, see To ...
...a clean sheet of time. Do not remove a cartridge from the device for long periods of white paper. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it right away...install it firmly toward you might need to ensure proper contact. 5. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. Gently pull open the ink cartridge cover. 2. Press down firmly on the following sequence: 1. For more information, see To ...
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...on the computer screen. • Power cord and other cables are working, and are on . Close programs that you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Make sure the device is connected firmly to resolve printing problems... the task again. 54 Maintain and troubleshoot Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Press down firmly on for more information, see...
...on the computer screen. • Power cord and other cables are working, and are on . Close programs that you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Make sure the device is connected firmly to resolve printing problems... the task again. 54 Maintain and troubleshoot Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Press down firmly on for more information, see...
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... page size of paper or paper towel. Evaluate any problem areas, and perform the recommended actions. For more information, see Replace the ink cartridges. For more information, see To print the print quality diagnostic page. To increase the print speed, select different print settings in the ...Make sure the printhead latch is inserted into its correct color-coded slot. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see which cartridge is missing or incorrect Check the printheads Print the print quality diagnostic page on a sheet of ...
... page size of paper or paper towel. Evaluate any problem areas, and perform the recommended actions. For more information, see Replace the ink cartridges. For more information, see To print the print quality diagnostic page. To increase the print speed, select different print settings in the ...Make sure the printhead latch is inserted into its correct color-coded slot. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see which cartridge is missing or incorrect Check the printheads Print the print quality diagnostic page on a sheet of ...
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...ink cartridges, and then resend the print job to print again. Make sure the media meets HP... specifications, and try to the device. Check the type of media loaded in the print driver that contains the media that is faded or dull colored • Colors are missing from the source of these electromagnetic fields. Device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges... be too moist or too rough. For more information, see Replace the ink cartridges. Evaluate any problem areas, and perform the recommended actions. For more information...
...ink cartridges, and then resend the print job to print again. Make sure the media meets HP... specifications, and try to the device. Check the type of media loaded in the print driver that contains the media that is faded or dull colored • Colors are missing from the source of these electromagnetic fields. Device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges... be too moist or too rough. For more information, see Replace the ink cartridges. Evaluate any problem areas, and perform the recommended actions. For more information...
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...the prniter driver. For more infromation, see To print the print quality diagnostic page. 62 Maintain and troubleshoot Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, see Change print settings. Chapter 5 Check the printheads Print the print quality ... Evaluate any problem areas, and perform the recommended actions. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges.
...the prniter driver. For more infromation, see To print the print quality diagnostic page. 62 Maintain and troubleshoot Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, see Change print settings. Chapter 5 Check the printheads Print the print quality ... Evaluate any problem areas, and perform the recommended actions. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges.
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... if the IP address is 123.123.123.123, type the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • ... are closed properly. If a time-out response appears, the IP address is correct. Troubleshoot installation issues 65 Check the printheads and ink cartridges • Make sure that the power cord is locked into place. Check the device IP address • To check the IP address...
... if the IP address is 123.123.123.123, type the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • ... are closed properly. If a time-out response appears, the IP address is correct. Troubleshoot installation issues 65 Check the printheads and ink cartridges • Make sure that the power cord is locked into place. Check the device IP address • To check the IP address...
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... For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page...
... For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page...
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...under warranty. • Replace the indicated ink cartridge. • If you choose to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Explanation and recommended action One or more of the ink cartridges have expired. CAUTION: Device services or repairs... required as a result of using this cartridge is on, and one or more of the ink cartridge lights are missing. • Install the indicated printhead, and then...
...under warranty. • Replace the indicated ink cartridge. • If you choose to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Explanation and recommended action One or more of the ink cartridges have expired. CAUTION: Device services or repairs... required as a result of using this cartridge is on, and one or more of the ink cartridge lights are missing. • Install the indicated printhead, and then...
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...print. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. Replace the indicated ink cartridge. Remove and reinsert the ink cartridge a few times if necessary. • If the error persists, replace the indicated ink cartridge. For ordering information, see Device.../Light pattern Explanation and recommended action The Power light and one or more of the ink cartridge lights blink. One or more of the ink cartridges are out of ink and must be replaced before you can continue printing. One or more information, see...
...print. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. Replace the indicated ink cartridge. Remove and reinsert the ink cartridge a few times if necessary. • If the error persists, replace the indicated ink cartridge. For ordering information, see Device.../Light pattern Explanation and recommended action The Power light and one or more of the ink cartridge lights blink. One or more of the ink cartridges are out of ink and must be replaced before you can continue printing. One or more information, see...