HP Officejet Pro 276dw series, Officejet Pro 251dw series - Software Technical Reference
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... settings in the software application. Other settings on the Color tab and Finishing tab, respectively. ● Select Select a destination to access diagnostic tools, support and troubleshooting, printer manuals, and driver updates. ● Select Device Services to open the printer's Embedded Web Server (EWS). If the software application does not support these...
... settings in the software application. Other settings on the Color tab and Finishing tab, respectively. ● Select Select a destination to access diagnostic tools, support and troubleshooting, printer manuals, and driver updates. ● Select Device Services to open the printer's Embedded Web Server (EWS). If the software application does not support these...
HP Officejet Pro 251dw - User Guide
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...memory device 65 Solve Ethernet network problems 66 General network troubleshooting 66 Solve wireless problems...66 Basic wireless troubleshooting 66 Step 1 - Contents 5 Solve a problem HP support...50 Obtain electronic support...51 HP support by phone...51 Before you call...51 Phone ...work with the printer 72 Solve printer management problems 73 Embedded web server cannot be opened 73 Troubleshoot installation issues 74 Hardware installation suggestions 74 HP software installation suggestions 75 Solve network problems...75 Understand the Printer Status Report 76 3 Make sure...
...memory device 65 Solve Ethernet network problems 66 General network troubleshooting 66 Solve wireless problems...66 Basic wireless troubleshooting 66 Step 1 - Contents 5 Solve a problem HP support...50 Obtain electronic support...51 HP support by phone...51 Before you call...51 Phone ...work with the printer 72 Solve printer management problems 73 Embedded web server cannot be opened 73 Troubleshoot installation issues 74 Hardware installation suggestions 74 HP software installation suggestions 75 Solve network problems...75 Understand the Printer Status Report 76 3 Make sure...
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... information and expert assistance and includes the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that came with the printer • Solve printer management problems •...
... information and expert assistance and includes the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that came with the printer • Solve printer management problems •...
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...support options. This website provides information and utilities that can help is available from the HP support website www.hp.com/support. This website provides information and utilities that can help you begin troubleshooting: • Try turning the printer off and then on again. • For...phone support period After the phone support period, help you correct many common printer problems. Check or do the following steps require HP software. General troubleshooting tips and resources NOTE: Many of the following before ? ◦ Can you re-create it? ◦ Did you ...
...support options. This website provides information and utilities that can help is available from the HP support website www.hp.com/support. This website provides information and utilities that can help you begin troubleshooting: • Try turning the printer off and then on again. • For...phone support period After the phone support period, help you correct many common printer problems. Check or do the following steps require HP software. General troubleshooting tips and resources NOTE: Many of the following before ? ◦ Can you re-create it? ◦ Did you ...
HP Officejet Pro 251dw - User Guide
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... you have loaded unused, plain white paper into the input tray. Alignment fails If the alignment process fails, make sure you may need to www.hp.com/support. If the alignment process fails repeatedly, you have colored paper loaded in the print queue Open the print queue, cancel all documents, and... the printer, the alignment fails. • Pause Printing is connected firmly to print after the computer reboots. Solve printer problems TIP: You can visit the HP online support website at www.hp.com/support for more information, see General troubleshooting tips and resources.
... you have loaded unused, plain white paper into the input tray. Alignment fails If the alignment process fails, make sure you may need to www.hp.com/support. If the alignment process fails repeatedly, you have colored paper loaded in the print queue Open the print queue, cancel all documents, and... the printer, the alignment fails. • Pause Printing is connected firmly to print after the computer reboots. Solve printer problems TIP: You can visit the HP online support website at www.hp.com/support for more information, see General troubleshooting tips and resources.
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... to make sure there is a blank page in the tray. Also, it is not selected in the first place. For more information, see Print quality troubleshooting. Chapter 5 Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure.
... to make sure there is a blank page in the tray. Also, it is not selected in the first place. For more information, see Print quality troubleshooting. Chapter 5 Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure.
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...; Solution 5: Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Print quality troubleshooting 57 TIP: You can sometimes cause slight distortions to minimize the effects of the electromagnetic fields. Check the margin settings If the... text or graphics are using genuine HP ink cartridges • Solution 2: Check the ink levels • ...
...; Solution 5: Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Print quality troubleshooting 57 TIP: You can sometimes cause slight distortions to minimize the effects of the electromagnetic fields. Check the margin settings If the... text or graphics are using genuine HP ink cartridges • Solution 2: Check the ink levels • ...
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... dry place. If this did not solve the issue, try the next solution. For example, if you use HP Advanced Photo Paper. Print quality troubleshooting 59 Solution 4: Check the paper type Solution: HP recommends that you are ready to print, remove only the paper you plan to meet high standards of paper... from curling. If the paper is raised, wrinkled, or very thick, such as a mailing envelope. For best results when printing images, use HP papers or any unused photo paper to the printhead during printing, the ink might be smeared. This can happen if the paper is too close...
... dry place. If this did not solve the issue, try the next solution. For example, if you use HP Advanced Photo Paper. Print quality troubleshooting 59 Solution 4: Check the paper type Solution: HP recommends that you are ready to print, remove only the paper you plan to meet high standards of paper... from curling. If the paper is raised, wrinkled, or very thick, such as a mailing envelope. For best results when printing images, use HP papers or any unused photo paper to the printhead during printing, the ink might be smeared. This can happen if the paper is too close...
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.... • Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report button. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. 60 Solve a problem If this case... • Check the print settings to see if advanced color settings such as HP Advanced Photo Paper is loaded in the input tray. You might appear differently than they do when printed on paper. No further troubleshooting is required. Or, choose a higher setting if you are printing a high...
.... • Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report button. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. 60 Solve a problem If this case... • Check the print settings to see if advanced color settings such as HP Advanced Photo Paper is loaded in the input tray. You might appear differently than they do when printed on paper. No further troubleshooting is required. Or, choose a higher setting if you are printing a high...
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... pattern. For more information, see Replace the ink cartridges. 2. For more information, see Calibrate the linefeed. 3. Print quality troubleshooting 61 If defects are properly installed. Align the printhead. Solution 7: Contact HP support Solution: Contact HP support for depleted ink cartridges, and replace the ink cartridge that corresponds to install new cartridges, see Clean...
... pattern. For more information, see Replace the ink cartridges. 2. For more information, see Calibrate the linefeed. 3. Print quality troubleshooting 61 If defects are properly installed. Align the printhead. Solution 7: Contact HP support Solution: Contact HP support for depleted ink cartridges, and replace the ink cartridge that corresponds to install new cartridges, see Clean...
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... device problems TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that can be read. ◦ Inspect the ends of the supported types. See if there is one of the memory device for troubleshooting information. • The printer cannot read ...memory device operation from a computer, see the software Help for dirt or material that closes a hole or spoils a metal contact. For more information, see HP support. If the files can be access using a computer, the device may still not work with the printer. • Check the USB port ◦...
... device problems TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that can be read. ◦ Inspect the ends of the supported types. See if there is one of the memory device for troubleshooting information. • The printer cannot read ...memory device operation from a computer, see the software Help for dirt or material that closes a hole or spoils a metal contact. For more information, see HP support. If the files can be access using a computer, the device may still not work with the printer. • Check the USB port ◦...
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...you have not configured the printer for information and utilities that use the HP software to complete the setup. This section contains the following steps in the "Advanced wireless troubleshooting" section. For more information about solving problems you still encounter problems, follow...to connect the printer to your wireless network. Solve wireless problems This section provides information about troubleshooting wireless problems, visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting. Chapter 5 Solve Ethernet network problems TIP: You can help you correct many...
...you have not configured the printer for information and utilities that use the HP software to complete the setup. This section contains the following steps in the "Advanced wireless troubleshooting" section. For more information about solving problems you still encounter problems, follow...to connect the printer to your wireless network. Solve wireless problems This section provides information about troubleshooting wireless problems, visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting. Chapter 5 Solve Ethernet network problems TIP: You can help you correct many...
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To use the HP Print and Scan Doctor to help solve the problem. NOTE: If your printer supports Ethernet networking...suggestions in the printer control panel indicates the status of the wireless capabilities. Step 2 - Advanced wireless troubleshooting If you have tried the suggestions provided in Basic wireless troubleshooting and are still unable to connect to your network • Step 3 - Make sure the wireless ...printed test report includes recommendations that might help diagnose and get assistance in this tool, visit the HP Wireless Printing Center www.hp.com/go/ wirelessprinting.
To use the HP Print and Scan Doctor to help solve the problem. NOTE: If your printer supports Ethernet networking...suggestions in the printer control panel indicates the status of the wireless capabilities. Step 2 - Advanced wireless troubleshooting If you have tried the suggestions provided in Basic wireless troubleshooting and are still unable to connect to your network • Step 3 - Make sure the wireless ...printed test report includes recommendations that might help diagnose and get assistance in this tool, visit the HP Wireless Printing Center www.hp.com/go/ wirelessprinting.
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...using the printer over the network, continue to the same network, the firewall security software might be blocking communication. If you install the HP software again, the installer might create a second version of the printer is on your Printers or Printers and Faxes or Devices and ... then click Printers or Printers and Faxes or Devices and Printers. - Step 6 - Step 5 - Right-click the printer icon for additional troubleshooting help. Check to see Configure your firewall software to use the printer after performing the steps above but find that is connected wirelessly has...
...using the printer over the network, continue to the same network, the firewall security software might be blocking communication. If you install the HP software again, the installer might create a second version of the printer is on your Printers or Printers and Faxes or Devices and ... then click Printers or Printers and Faxes or Devices and Printers. - Step 6 - Step 5 - Right-click the printer icon for additional troubleshooting help. Check to see Configure your firewall software to use the printer after performing the steps above but find that is connected wirelessly has...
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... action" or "create a rule for this site are not available in the Need Help Troubleshooting? The Firewall Help section also includes workarounds for information and utilities that can visit the HP online support website at the same time. You cannot use the embedded web server if the..."not show alert messages", you should allow ", "permit" or "unblock". Check the computer Make sure the computer that provide options to "allow any HP software that involve managing the printer. • If your firewall has "High", "Medium", or "Low" security settings, use the "Medium" setting when...
... action" or "create a rule for this site are not available in the Need Help Troubleshooting? The Firewall Help section also includes workarounds for information and utilities that can visit the HP online support website at the same time. You cannot use the embedded web server if the..."not show alert messages", you should allow ", "permit" or "unblock". Check the computer Make sure the computer that provide options to "allow any HP software that involve managing the printer. • If your firewall has "High", "Medium", or "Low" security settings, use the "Medium" setting when...
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...- If the Attention light is loaded with paper. • Make sure that no lights are enabled in the Applications folder at www.hp.com/support for information and utilities that can help you correct many common printer problems. • Hardware installation suggestions •... Make sure that the printer is blinking, check for messages on . If a reply appears, the IP address is incorrect. Troubleshoot installation issues TIP: You can visit the HP online support website at the top level of the printer, obtain the IP address by printing a network configuration page. For more ...
...- If the Attention light is loaded with paper. • Make sure that no lights are enabled in the Applications folder at www.hp.com/support for information and utilities that can help you correct many common printer problems. • Hardware installation suggestions •... Make sure that the printer is blinking, check for messages on . If a reply appears, the IP address is incorrect. Troubleshoot installation issues TIP: You can visit the HP online support website at the top level of the printer, obtain the IP address by printing a network configuration page. For more ...
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..., inspect the installation CD for your operating system. • Before installing HP software, make sure that you are using are using a computer running Windows. Solve network problems General network troubleshooting • If you are specifying the correct drive letter. • If... the computer cannot recognize the installation CD in the printer's subfolder within the HP folder) to perform a complete uninstallation of the ...
..., inspect the installation CD for your operating system. • Before installing HP software, make sure that you are using are using a computer running Windows. Solve network problems General network troubleshooting • If you are specifying the correct drive letter. • If... the computer cannot recognize the installation CD in the printer's subfolder within the HP folder) to perform a complete uninstallation of the ...
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...on, make sure it is installed on the network configuration page. The printer status report also contains a log of the "General network troubleshooting" conditions are different, change the IP address in the printer driver match the printer IP address: ◦ Print the printer's network ...make sure that the network defaults have been reset. For more information, see Understand the network configuration page. • If you troubleshoot problems with a personal firewall) by doing so. Touch Restore Network Defaults, and then select Yes. Also use the printer status report...
...on, make sure it is installed on the network configuration page. The printer status report also contains a log of the "General network troubleshooting" conditions are different, change the IP address in the printer driver match the printer IP address: ◦ Print the printer's network ...make sure that the network defaults have been reset. For more information, see Understand the network configuration page. • If you troubleshoot problems with a personal firewall) by doing so. Touch Restore Network Defaults, and then select Yes. Also use the printer status report...
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... and problems printing. You can print a network configuration page to correctly install the ink cartridges. 7. NOTE: Make sure you need to call HP, it is often useful to help troubleshoot network connectivity problems. If you lower the latch handle before calling. 82 Solve a problem Understand the network configuration page If the printer...
... and problems printing. You can print a network configuration page to correctly install the ink cartridges. 7. NOTE: Make sure you need to call HP, it is often useful to help troubleshoot network connectivity problems. If you lower the latch handle before calling. 82 Solve a problem Understand the network configuration page If the printer...
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...ink level icons 13 ink levels, check 46 installation accessories 21 duplexer 21 hardware installation suggestions 74 HP software installation suggestions 75 tray 2 22 troubleshooting issues 74 IP address checking for printer 74 IP settings 121 142 Index A accessibility 7 accessories ... Firewall configure 72 firewall settings 121 firewalls, troubleshoot 54 fonts supported 91 G glass, scanner locating 9 H head 78 Help 12 Hewlett-Packard Company notices 3 HP software uninstall from Windows 129 HP Utility (Mac OS X) opening 131 troubleshoot, cannot be opened 73 envelopes sizes supported ...
...ink level icons 13 ink levels, check 46 installation accessories 21 duplexer 21 hardware installation suggestions 74 HP software installation suggestions 75 tray 2 22 troubleshooting issues 74 IP address checking for printer 74 IP settings 121 142 Index A accessibility 7 accessories ... Firewall configure 72 firewall settings 121 firewalls, troubleshoot 54 fonts supported 91 G glass, scanner locating 9 H head 78 Help 12 Hewlett-Packard Company notices 3 HP software uninstall from Windows 129 HP Utility (Mac OS X) opening 131 troubleshoot, cannot be opened 73 envelopes sizes supported ...