Getting Started Guide
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... disclaimers and limitations in this Warranty Statement from country to repair or replace, as on the cartridge has been reached, whichever occurs first. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to HP. 8. Otherwise restrict the ability of a manufacturer to new in the United States...
... disclaimers and limitations in this Warranty Statement from country to repair or replace, as on the cartridge has been reached, whichever occurs first. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to HP. 8. Otherwise restrict the ability of a manufacturer to new in the United States...
User Guide
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... a Caller ID Report...70 View the Call History...70 6 Web HP Apps...72 Marketsplash by HP...73 7 Work with ink cartridges Information on ink cartridges and the printhead 74 Check the estimated ink levels 75 Replace the ink cartridges...75 Store printing supplies...78 Usage information collection...78... a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down ...
... a Caller ID Report...70 View the Call History...70 6 Web HP Apps...72 Marketsplash by HP...73 7 Work with ink cartridges Information on ink cartridges and the printhead 74 Check the estimated ink levels 75 Replace the ink cartridges...75 Store printing supplies...78 Usage information collection...78... a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down ...
User Guide
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... Set the fax speed. If you send and receive. By default, the printer is set up the printer to replace the ink cartridges until print quality becomes unacceptable. The default fax confirmation setting ... sent, follow these instructions to avoid possible printing delays. A confirmation message that the printhead and ink cartridges are often limited. Use reports You can set to print a report... mode (ECM). You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). Select either On (Fax Send) or On (Send & Receive...
... Set the fax speed. If you send and receive. By default, the printer is set up the printer to replace the ink cartridges until print quality becomes unacceptable. The default fax confirmation setting ... sent, follow these instructions to avoid possible printing delays. A confirmation message that the printhead and ink cartridges are often limited. Use reports You can set to print a report... mode (ECM). You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). Select either On (Fax Send) or On (Send & Receive...
User Guide
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... decrease in the cartridges, and cleaning the printhead. Possible solutions include checking the estimated ink levels remaining in print quality may be caused by a clogged printhead. It could also be the result of one or more information, see Print quality troubleshooting This...printer. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • You do not need to replace the cartridges until they are needed. • Store ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP...
... decrease in the cartridges, and cleaning the printhead. Possible solutions include checking the estimated ink levels remaining in print quality may be caused by a clogged printhead. It could also be the result of one or more information, see Print quality troubleshooting This...printer. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • You do not need to replace the cartridges until they are needed. • Store ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP...
User Guide
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... the estimated ink levels • Printhead maintenance Check the estimated ink levels You can check the estimated ink levels from occurring to the printer: ◦ Make sure you are transporting the printer, do the following to replace the cartridges until the print quality is... or unavailable. For more information, see HP inkjet supplies recycling program. For more information, see Printer management tools. The printhead assembly should not be transported sitting flat; it is unacceptable. When you do not have replacement ink cartridges for planning purposes only. You...
... the estimated ink levels • Printhead maintenance Check the estimated ink levels You can check the estimated ink levels from occurring to the printer: ◦ Make sure you are transporting the printer, do the following to replace the cartridges until the print quality is... or unavailable. For more information, see HP inkjet supplies recycling program. For more information, see Printer management tools. The printhead assembly should not be transported sitting flat; it is unacceptable. When you do not have replacement ink cartridges for planning purposes only. You...
User Guide
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... replaced with HP printers to : www.hp.com/go to help . • Colors look like they are smeared on facing down . • Make sure the paper lays flat in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead...
... replaced with HP printers to : www.hp.com/go to help . • Colors look like they are smeared on facing down . • Make sure the paper lays flat in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead...
User Guide
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...replace the ink cartridges until print quality becomes unacceptable. This prevents the photo paper from curling. When you are ready to print, remove only the paper you use HP papers or any unused photo paper to use HP Advanced Photo Paper. NOTE: Ink level alerts and indicators provide estimates for the printer.... Chapter 8 If this did not solve the issue, try the next solution. 100 Solve a problem Therefore, replacing the ink cartridges or printhead is appropriate for planning purposes only. For more information, see : Select print media Cause: The wrong kind of...
...replace the ink cartridges until print quality becomes unacceptable. This prevents the photo paper from curling. When you are ready to print, remove only the paper you use HP papers or any unused photo paper to use HP Advanced Photo Paper. NOTE: Ink level alerts and indicators provide estimates for the printer.... Chapter 8 If this did not solve the issue, try the next solution. 100 Solve a problem Therefore, replacing the ink cartridges or printhead is appropriate for planning purposes only. For more information, see : Select print media Cause: The wrong kind of...
User Guide
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... for the printer. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to print, remove only the paper you use HP Advanced Photo ...it is not set incorrectly. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. Solution 2: Check the ink levels Solution: Check ... printing images, use HP papers or any unused photo paper to use immediately. When you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until...
... for the printer. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to print, remove only the paper you use HP Advanced Photo ...it is not set incorrectly. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. Solution 2: Check the ink levels Solution: Check ... printing images, use HP papers or any unused photo paper to use immediately. When you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until...
User Guide
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... When you are printing on the bottom of paper was a problem with your country/region, and then click Contact HP for information on a flat surface in its original packaging inside a resealable plastic bag on calling for service. For more information, see: ...the print quality problem still exists. This prevents the photo paper from curling. NOTE: For this issue, there is appropriate for the printer. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • ...
... When you are printing on the bottom of paper was a problem with your country/region, and then click Contact HP for information on a flat surface in its original packaging inside a resealable plastic bag on calling for service. For more information, see: ...the print quality problem still exists. This prevents the photo paper from curling. NOTE: For this issue, there is appropriate for the printer. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • ...
User Guide
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...printer can help ensure excellent print quality. If this did not solve the issue, try the next solution. Solution 5: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. If this did not solve the issue, try the next solution. When you receive a low-ink alert, consider having a replacement..., see if the print quality problem still exists. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. Evaluate the print quality report to : www.hp.com/support. 106 Solve a problem If this did not solve the...
...printer can help ensure excellent print quality. If this did not solve the issue, try the next solution. Solution 5: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. If this did not solve the issue, try the next solution. When you receive a low-ink alert, consider having a replacement..., see if the print quality problem still exists. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. Evaluate the print quality report to : www.hp.com/support. 106 Solve a problem If this did not solve the...
User Guide
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...see if there is not a problem with the printhead. NOTE: For this did not resolve the issue, try cleaning the printhead. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. When you can go to : www.hp.com/support. If this issue, there is additional... troubleshooting help. Go to : www.hp.com/ support. • Solution 1: Check the ...
...see if there is not a problem with the printhead. NOTE: For this did not resolve the issue, try cleaning the printhead. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. When you can go to : www.hp.com/support. If this issue, there is additional... troubleshooting help. Go to : www.hp.com/ support. • Solution 1: Check the ...
User Guide
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...for the printer. If this issue, there is not a problem with your printout does not appear straight on the page. • Solution 1: Make sure the paper is loaded correctly in the input tray. Therefore, replacing the ink cartridges or printhead is loaded Solution: Load only one type of... have finished printing, return any other paper type that the paper is loaded correctly • Solution 2: Make sure only one type of paper is not necessary. Always make sure the paper you use HP Advanced Photo Paper. Solution: HP recommends that the paper moved through the printer.
...for the printer. If this issue, there is not a problem with your printout does not appear straight on the page. • Solution 1: Make sure the paper is loaded correctly in the input tray. Therefore, replacing the ink cartridges or printhead is loaded Solution: Load only one type of... have finished printing, return any other paper type that the paper is loaded correctly • Solution 2: Make sure only one type of paper is not necessary. Always make sure the paper you use HP Advanced Photo Paper. Solution: HP recommends that the paper moved through the printer.
User Guide
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...of the paper, try the next solution. Load several pages of your printouts is still ink on a page of plain paper Solution: Print one or several sheets of the paper for automatic servicing to soak up the problem. Print a document with little or no text. 4. If this...fonts • Solution 3: Align the printhead • Solution 4: Clean the printhead Solution 1: Wait before you do Print quality troubleshooting 111 Black print quality should start to clear a paper jam, replace it snaps into place. Check the back of plain paper in the printer. Ink streaks on the back of the...
...of the paper, try the next solution. Load several pages of your printouts is still ink on a page of plain paper Solution: Print one or several sheets of the paper for automatic servicing to soak up the problem. Print a document with little or no text. 4. If this...fonts • Solution 3: Align the printhead • Solution 4: Clean the printhead Solution 1: Wait before you do Print quality troubleshooting 111 Black print quality should start to clear a paper jam, replace it snaps into place. Check the back of plain paper in the printer. Ink streaks on the back of the...
User Guide
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... a replacement cartridge available to avoid possible printing delays. You do so for planning purposes only. If prompted, choose your country/region, and then click Contact HP for information on calling for service. You should perform the procedures in the ink cartridges. Cause: The print quality was a problem with the printer. When the printhead overheats...
... a replacement cartridge available to avoid possible printing delays. You do so for planning purposes only. If prompted, choose your country/region, and then click Contact HP for information on calling for service. You should perform the procedures in the ink cartridges. Cause: The print quality was a problem with the printer. When the printhead overheats...
User Guide
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... print or reprint the Print Quality Diagnostic report. Clean the printhead. Example of Bad Color Bars The top black bar is ready to be replaced. If any of the bars are correctly latched. For more information, see Replace the ink cartridges 4. If the problem still occurs, but ...help, contact HP - If cleaning does not solve the problem, replace the cartridge that causes ragged bars on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is ragged on one end. ...
... print or reprint the Print Quality Diagnostic report. Clean the printhead. Example of Bad Color Bars The top black bar is ready to be replaced. If any of the bars are correctly latched. For more information, see Replace the ink cartridges 4. If the problem still occurs, but ...help, contact HP - If cleaning does not solve the problem, replace the cartridge that causes ragged bars on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is ragged on one end. ...
User Guide
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...clean the printhead. If the streaking gets worse, contact HP - the printhead may need to be improving, continue cleaning. For more information, see Clean the printhead. 3. the printhead may need to be replaced. 118 Solve a problem If the colors seem to be replaced. Bar ...the colors get worse, contact HP - If the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. For more information, see Align the printhead. 2. If the printer was not recently transported, try a printhead cleaning. 2. If the printer was recently transported at a high...
...clean the printhead. If the streaking gets worse, contact HP - the printhead may need to be improving, continue cleaning. For more information, see Clean the printhead. 3. the printhead may need to be replaced. 118 Solve a problem If the colors seem to be replaced. Bar ...the colors get worse, contact HP - If the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. For more information, see Align the printhead. 2. If the printer was not recently transported, try a printhead cleaning. 2. If the printer was recently transported at a high...
User Guide
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..., because they are jagged - Open the ink cartridge door. 120 Solve a problem Advanced printhead maintenance WARNING! Only reinstall the printhead as part of the print. align the printer. If you do not see any defects on the print quality report, then the printing system is... printout, use the HP software or another software application to replace supplies or have a print quality problem, here are some other end of the procedure for Printhead Problem error messages To reinstall the printhead 1. Make sure that does not work, contact HP. If that the printer is working correctly....
..., because they are jagged - Open the ink cartridge door. 120 Solve a problem Advanced printhead maintenance WARNING! Only reinstall the printhead as part of the print. align the printer. If you do not see any defects on the print quality report, then the printing system is... printout, use the HP software or another software application to replace supplies or have a print quality problem, here are some other end of the procedure for Printhead Problem error messages To reinstall the printhead 1. Make sure that does not work, contact HP. If that the printer is working correctly....
User Guide
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...such as on-site service, may contain remanufactured parts, components, or materials equivalent to repair or replace, as some states in your purchase agreement. HP's limited warranty covers only those that this Warranty Statement is covered by local law, the remedies ... AND FITNESS FOR A PARTICULAR PURPOSE. Appendix A Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to HP. 8. This warranty does not cover HP ink products that of the product being notified of implied warranties which duration begins...
...such as on-site service, may contain remanufactured parts, components, or materials equivalent to repair or replace, as some states in your purchase agreement. HP's limited warranty covers only those that this Warranty Statement is covered by local law, the remedies ... AND FITNESS FOR A PARTICULAR PURPOSE. Appendix A Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to HP. 8. This warranty does not cover HP ink products that of the product being notified of implied warranties which duration begins...
User Guide
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... message is missing, damaged, or inserted into the wrong slot in the printer. Solutions are listed in order, with the most likely solution first. If the problem persists, try the following solutions. Solution 3: Replace the printhead Replace the printhead. When you replace the cartridge, contact HP support. You do not need to avoid possible printing delays. For...
... message is missing, damaged, or inserted into the wrong slot in the printer. Solutions are listed in order, with the most likely solution first. If the problem persists, try the following solutions. Solution 3: Replace the printhead Replace the printhead. When you replace the cartridge, contact HP support. You do not need to avoid possible printing delays. For...
User Guide
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... 198 replace 75 supported 170 tips 74 warranty 168 yields 170 ink level icons 13 ink levels, check 75 installation hardware installation suggestions 159 HP software installation suggestions 160 troubleshooting issues 159 Internet Protocol fax, using 67 IP address checking for printer 159 ...photos 35 print settings 33 Mac OS X HP Utility 231 uninstall HP software 230 maintain ink cartridge 125 printhead 113 maintenance align printhead 114 check ink levels 75 clean printhead 114 diagnostic page 114 print quality report 114 printhead 113 replace ink cartridges 75 manual faxing receive 54 send...
... 198 replace 75 supported 170 tips 74 warranty 168 yields 170 ink level icons 13 ink levels, check 75 installation hardware installation suggestions 159 HP software installation suggestions 160 troubleshooting issues 159 Internet Protocol fax, using 67 IP address checking for printer 159 ...photos 35 print settings 33 Mac OS X HP Utility 231 uninstall HP software 230 maintain ink cartridge 125 printhead 113 maintenance align printhead 114 check ink levels 75 clean printhead 114 diagnostic page 114 print quality report 114 printhead 113 replace ink cartridges 75 manual faxing receive 54 send...