Getting Started Guide
Page 3
...in relation to nonconformity of goods with customer replaceable printheads) Accessories Limited Warranty Period 1 year hardware warranty Until the HP ink is covered by HP Care Pack. B. Local law 1. HP Limited Warranty Visit www.support.hp.com to access warranty support including troubleshooting tips,...for the particular failure or damage. 7. Extent of liability 1. HP printer limited warranty statement English HP Product Printer Print or Ink cartridges Printheads (only applies to products with the contract of sale. If HP is unable to repair or replace, as a continuous ink ...
...in relation to nonconformity of goods with customer replaceable printheads) Accessories Limited Warranty Period 1 year hardware warranty Until the HP ink is covered by HP Care Pack. B. Local law 1. HP Limited Warranty Visit www.support.hp.com to access warranty support including troubleshooting tips,...for the particular failure or damage. 7. Extent of liability 1. HP printer limited warranty statement English HP Product Printer Print or Ink cartridges Printheads (only applies to products with the contract of sale. If HP is unable to repair or replace, as a continuous ink ...
User Guide
Page 6
... Services ...90 What are Web Services? ...90 Set up Web Services ...90 Use Web Services ...91 HP ePrint ...92 Print apps ...92 Remove Web Services ...93 7 Work with cartridges ...94 Information on cartridges and the printhead ...94 Some color ink is used even when printing with black cartridge only 95 Check the...
... Services ...90 What are Web Services? ...90 Set up Web Services ...90 Use Web Services ...91 HP ePrint ...92 Print apps ...92 Remove Web Services ...93 7 Work with cartridges ...94 Information on cartridges and the printhead ...94 Some color ink is used even when printing with black cartridge only 95 Check the...
User Guide
Page 8
... faxes, but can receive faxes 133 Fax tones are recorded on my answering machine 133 The computer cannot receive faxes (HP Digital Fax 133 Network and connection issues ...133 Fix wireless connection ...134 Find network settings for wireless connection 134 Fix Wi......138 Clean the scanner glass ...138 Clean the exterior ...139 Clean the document feeder ...139 Maintain the printhead and cartridges 140 Restore original factory defaults and settings 141 HP support ...142 Appendix A Technical information ...144 Specifications ...144 Regulatory information ...146 Regulatory Model Number ...147...
... faxes, but can receive faxes 133 Fax tones are recorded on my answering machine 133 The computer cannot receive faxes (HP Digital Fax 133 Network and connection issues ...133 Fix wireless connection ...134 Find network settings for wireless connection 134 Fix Wi......138 Clean the scanner glass ...138 Clean the exterior ...139 Clean the document feeder ...139 Maintain the printhead and cartridges 140 Restore original factory defaults and settings 141 HP support ...142 Appendix A Technical information ...144 Specifications ...144 Regulatory information ...146 Regulatory Model Number ...147...
User Guide
Page 15
For more information, visit www.hp.com/recycle. ● Optimize paper usage by printing on or off from the Embedded Web Server (EWS) 1. Optimize Printing Supplies To optimize printing supplies such ... . 5. Open the EWS. Click Apply. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Understand the printer parts This section contains the following : ● Recycle used original HP ink cartridges through HP Planet Partners. 4. Doing so wastes ink and shortens the life of the paper. ● Change the print...
For more information, visit www.hp.com/recycle. ● Optimize paper usage by printing on or off from the Embedded Web Server (EWS) 1. Optimize Printing Supplies To optimize printing supplies such ... . 5. Open the EWS. Click Apply. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Understand the printer parts This section contains the following : ● Recycle used original HP ink cartridges through HP Planet Partners. 4. Doing so wastes ink and shortens the life of the paper. ● Change the print...
User Guide
Page 16
...) 6 Chapter 2 Get started ENWW Avoid removing supplies for extended periods of the printer) 9 Power button 10 Front USB port Printing supplies area 1 Cartridge access door 2 Printhead 3 Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or...
...) 6 Chapter 2 Get started ENWW Avoid removing supplies for extended periods of the printer) 9 Power button 10 Front USB port Printing supplies area 1 Cartridge access door 2 Printhead 3 Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or...
User Guide
Page 77
... options. From the printer control panel display, touch Fax . 2. Touch Setup . 3. Touch Setup . 3. Touch Fax confirmation with cartridges. When you send. NOTE: Ensure that the printheads and cartridges are in good conditions and installed properly. For more information, see Work with image. To enable fax confirmation 1. Touch Reports and touch Fax...
... options. From the printer control panel display, touch Fax . 2. Touch Setup . 3. Touch Setup . 3. Touch Fax confirmation with cartridges. When you send. NOTE: Ensure that the printheads and cartridges are in good conditions and installed properly. For more information, see Work with image. To enable fax confirmation 1. Touch Reports and touch Fax...
User Guide
Page 104
...documents, see Turn the printer off the printer properly. This section contains the following topics: ● Information on cartridges and the printhead ● Some color ink is used even when printing with black cartridge only ● Check the estimated ink levels ●...Power button). For more information, see Printing issues. Wait until they are missing. 94 Chapter 7 Work with cartridges ENWW CAUTION: HP recommends that you need to perform some simple maintenance procedures. Dropping, jarring, or rough handling during installation can cause temporary printing ...
...documents, see Turn the printer off the printer properly. This section contains the following topics: ● Information on cartridges and the printhead ● Some color ink is used even when printing with black cartridge only ● Check the estimated ink levels ●...Power button). For more information, see Printing issues. Wait until they are missing. 94 Chapter 7 Work with cartridges ENWW CAUTION: HP recommends that you need to perform some simple maintenance procedures. Dropping, jarring, or rough handling during installation can cause temporary printing ...
User Guide
Page 105
...Ink) to continue printing. some ink evaporates. NOTE: Ink level alerts and indicators provide estimates for printing, and in a number of the printhead; If you receive a lowink alert, consider having a replacement cartridge available to do not already have installed a refilled or remanufactured cartridge, ...need to fail. For more information, see www.hp.com/go /learnaboutsupplies and click HP Ink. (You might cause your printer to select your country/region using the Select Country button on recycling used in printhead servicing, which prepares the printer and cartridges for ...
...Ink) to continue printing. some ink evaporates. NOTE: Ink level alerts and indicators provide estimates for printing, and in a number of the printhead; If you receive a lowink alert, consider having a replacement cartridge available to do not already have installed a refilled or remanufactured cartridge, ...need to fail. For more information, see www.hp.com/go /learnaboutsupplies and click HP Ink. (You might cause your printer to select your country/region using the Select Country button on recycling used in printhead servicing, which prepares the printer and cartridges for ...
User Guide
Page 120
...can occur in several locations inside the printer. CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible. 110 Chapter 10 Solve a problem ENWW NOTE: The HP online troubleshooting wizards may not be available in all languages. This section contains the following ...Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. Read general instructions in the Help for clearing the jam in the printer or in the document feeder and ...
...can occur in several locations inside the printer. CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible. 110 Chapter 10 Solve a problem ENWW NOTE: The HP online troubleshooting wizards may not be available in all languages. This section contains the following ...Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. Read general instructions in the Help for clearing the jam in the printer or in the document feeder and ...
User Guide
Page 132
8. Disconnect and reconnect the USB cable. 3. Restart the computer. To improve print quality (Windows) 1. Align the printhead. 122 Chapter 10 Solve a problem ENWW Check for resolving print quality issues NOTE: To avoid print quality problems, always turn off a power strip... estimated ink levels to access the print properties. 3. In System Preferences, click Print & Fax. Click the Open Print Queue button. Try using original HP cartridges. 2. To resolve print issues (OS X) 1. Check the printer software to make sure you pull the plug or turn the printer off using ...
8. Disconnect and reconnect the USB cable. 3. Restart the computer. To improve print quality (Windows) 1. Align the printhead. 122 Chapter 10 Solve a problem ENWW Check for resolving print quality issues NOTE: To avoid print quality problems, always turn off a power strip... estimated ink levels to access the print properties. 3. In System Preferences, click Print & Fax. Click the Open Print Queue button. Try using original HP cartridges. 2. To resolve print issues (OS X) 1. Check the printer software to make sure you pull the plug or turn the printer off using ...
User Guide
Page 133
... c. Touch Printer Maintenance , touch Align Printhead, and then follow the onscreen instructions. 5. Touch Print Quality Report. 6. To clean the printhead from the printer display a. For more information, see Open the HP printer software (Windows). d. The printhead does not have to be realigned when ... Fax , and then click Maintain Your Printer to access the Printer Toolbox. ENWW Printing issues 123 To align the printhead from the printer display a. Open the HP printer software. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to...
... c. Touch Printer Maintenance , touch Align Printhead, and then follow the onscreen instructions. 5. Touch Print Quality Report. 6. To clean the printhead from the printer display a. For more information, see Open the HP printer software (Windows). d. The printhead does not have to be realigned when ... Fax , and then click Maintain Your Printer to access the Printer Toolbox. ENWW Printing issues 123 To align the printhead from the printer display a. Open the HP printer software. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to...
User Guide
Page 134
...printing images, use immediately. Click All Settings to return to www.support.hp.com . To clean the printhead from the software a. To improve print quality (OS X) 1. Make sure you are ready to use HP Advanced Photo Paper. This prevents the photo paper from the list of ...the onscreen instructions. 7. Load Letter, A4, or legal unused plain white paper into the input tray. b. c. If cleaning the printhead does not solve the problem, contact HP support. Go to the Information and Support pane. 6. Check the estimated ink levels to open the Dashboard, and then touch (...
...printing images, use immediately. Click All Settings to return to www.support.hp.com . To clean the printhead from the software a. To improve print quality (OS X) 1. Make sure you are ready to use HP Advanced Photo Paper. This prevents the photo paper from the list of ...the onscreen instructions. 7. Load Letter, A4, or legal unused plain white paper into the input tray. b. c. If cleaning the printhead does not solve the problem, contact HP support. Go to the Information and Support pane. 6. Check the estimated ink levels to open the Dashboard, and then touch (...
User Guide
Page 135
.... Select your printer from the list of devices at the left of the window. Click Clean Printheads. CAUTION: Clean the printhead only when necessary. Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or.... NOTE: This utility is only available for copy and scan success Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try aligning the printhead. Load Letter or A4 plain, white paper in the input tray. Click All...
.... Select your printer from the list of devices at the left of the window. Click Clean Printheads. CAUTION: Clean the printhead only when necessary. Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or.... NOTE: This utility is only available for copy and scan success Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try aligning the printhead. Load Letter or A4 plain, white paper in the input tray. Click All...
User Guide
Page 145
... or firewall software is preventing your computer from connecting to the printer, use the HP online firewall troubleshooter to the HP Mobile Printing website in the input tray when you align the printhead, the alignment fails. ● If the alignment process fails repeatedly, you are not...cable is properly connected between the printer and the router. To clean the printhead, see Maintain the printhead and cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. The HP Print and Scan Doctor may need to confirm that can help solve the problem...
... or firewall software is preventing your computer from connecting to the printer, use the HP online firewall troubleshooter to the HP Mobile Printing website in the input tray when you align the printhead, the alignment fails. ● If the alignment process fails repeatedly, you are not...cable is properly connected between the printer and the router. To clean the printhead, see Maintain the printhead and cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. The HP Print and Scan Doctor may need to confirm that can help solve the problem...
User Guide
Page 150
... Use the damp cloth to the rollers (1) and separator pad (2). 1 Rollers 2 Separator pad 3. For more information, see HP support. ● Align the printhead when the printer status page shows streaking or white lines through any excess liquid from the cloth. 4. This provides easy access to... an increasing amount of color, or if you are experiencing problems with the printhead. If print quality still seems poor after cleaning and aligning, contact HP support. The printer automatically aligns the printhead during the initial setup. 140 Chapter 10 Solve a problem ENWW If print ...
... Use the damp cloth to the rollers (1) and separator pad (2). 1 Rollers 2 Separator pad 3. For more information, see HP support. ● Align the printhead when the printer status page shows streaking or white lines through any excess liquid from the cloth. 4. This provides easy access to... an increasing amount of color, or if you are experiencing problems with the printhead. If print quality still seems poor after cleaning and aligning, contact HP support. The printer automatically aligns the printhead during the initial setup. 140 Chapter 10 Solve a problem ENWW If print ...
User Guide
Page 151
... cause print quality problems. To clean or align the printhead 1. ENWW Restore original factory defaults and settings 141 Always use the Power button to open the Dashboard, and then touch ( Setup ). 2. For more information, see Open the HP printer software (Windows) or Open the embedded web server...and want to change them back, you would like to restore to the original factory settings 1. NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes. Some noise might be restored. 6. To access the software or EWS, see Load...
... cause print quality problems. To clean or align the printhead 1. ENWW Restore original factory defaults and settings 141 Always use the Power button to open the Dashboard, and then touch ( Setup ). 2. For more information, see Open the HP printer software (Windows) or Open the embedded web server...and want to change them back, you would like to restore to the original factory settings 1. NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes. Some noise might be restored. 6. To access the software or EWS, see Load...
User Guide
Page 172
Index A accessibility 2 accessories setup 27 ADSL, fax setup with parallel phone systems 73 align printhead 140 answer ring pattern change 63 parallel phone systems 74 answering machine fax tones recorded 133 set up with fax (parallel phone systems) 83 set ... carriage jams 116 cartridge access door, locating 6 Cartridges 6 cartridges 97 check ink levels 95 locating 6 replace 95 tips 94 clean document feeder 139 exterior 139 printhead 140, 141 scanner glass 138 clear fax logs 68 colored text, and OCR 47 computer modem shared with fax (parallel phone systems) 77 shared with...
Index A accessibility 2 accessories setup 27 ADSL, fax setup with parallel phone systems 73 align printhead 140 answer ring pattern change 63 parallel phone systems 74 answering machine fax tones recorded 133 set up with fax (parallel phone systems) 83 set ... carriage jams 116 cartridge access door, locating 6 Cartridges 6 cartridges 97 check ink levels 95 locating 6 replace 95 tips 94 clean document feeder 139 exterior 139 printhead 140, 141 scanner glass 138 clear fax logs 68 colored text, and OCR 47 computer modem shared with fax (parallel phone systems) 77 shared with...
User Guide
Page 173
...failed 127 FoIP 66 forwarding faxes 57 G glass, scanner clean 138 load originals 25 locating 5 H hardware, fax setup test 127 header, fax 62 HP Utility (OS X) opening 106 humidity specifications 144 I ink cartridges part numbers 97 ink level icons 8 ink levels, check 95 Internet Protocol fax, using...link speed, setting 102 log, fax print 68 M Mac OS 32 maintain page smear 140 printhead 140 maintenance align printhead 140 check ink levels 95 clean 139 clean printhead 141 diagnostic page 137 printhead 140 replace cartridges 95 manual faxing receive 55 send 52, 53 media duplexing 37 memory reprint...
...failed 127 FoIP 66 forwarding faxes 57 G glass, scanner clean 138 load originals 25 locating 5 H hardware, fax setup test 127 header, fax 62 HP Utility (OS X) opening 106 humidity specifications 144 I ink cartridges part numbers 97 ink level icons 8 ink levels, check 95 Internet Protocol fax, using...link speed, setting 102 log, fax print 68 M Mac OS 32 maintain page smear 140 printhead 140 maintenance align printhead 140 check ink levels 95 clean 139 clean printhead 141 diagnostic page 137 printhead 140 replace cartridges 95 manual faxing receive 55 send 52, 53 media duplexing 37 memory reprint...
User Guide
Page 174
output tray locating 5 P paper clear jams 110 HP, order 18 load tray 19 selecting 18 skewed pages 117 specifications 145 troubleshoot feeding 117 paper-feed problems, troubleshoot 117 parallel phone systems answering machine ... printer control panel locating 5 network settings 101 send faxes 52 printer software (Windows) about 106 opening 29, 106 printer status report information on 136 printhead 140 clean 141 printhead, align 140 pulse dialing 64 R radio interference regulatory information 152 rear access panel illustration 6 receive faxes auto answer mode 63 automatically 55 blocking...
output tray locating 5 P paper clear jams 110 HP, order 18 load tray 19 selecting 18 skewed pages 117 specifications 145 troubleshoot feeding 117 paper-feed problems, troubleshoot 117 parallel phone systems answering machine ... printer control panel locating 5 network settings 101 send faxes 52 printer software (Windows) about 106 opening 29, 106 printer status report information on 136 printhead 140 clean 141 printhead, align 140 pulse dialing 64 R radio interference regulatory information 152 rear access panel illustration 6 receive faxes auto answer mode 63 automatically 55 blocking...