Officejet Enterprise Color X555 - Warranty and Legal Guide
Page 8
... to you, the end-user customer, that HP software will be defective. The level of warranty service you receive may be either repair or replace products which prove to be uninterrupted or error free. If HP is valid in materials and workmanship after the date of purchase, for which does not execute its option, either new or equivalent in performance or...
... to you, the end-user customer, that HP software will be defective. The level of warranty service you receive may be either repair or replace products which prove to be uninterrupted or error free. If HP is valid in materials and workmanship after the date of purchase, for which does not execute its option, either new or equivalent in performance or...
Trusted Platform Module - User Guide
Page 22
... A used TPM, refer to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems ENWW Restart the printer. HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is missing from a printer that previously had a TPM installed. OR If choosing to protect the printer with the new TPM, please go to the Install a new or re-enable an existing TPM after disabling...
... A used TPM, refer to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems ENWW Restart the printer. HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is missing from a printer that previously had a TPM installed. OR If choosing to protect the printer with the new TPM, please go to the Install a new or re-enable an existing TPM after disabling...
Officejet Enterprise Color X555 MFP - PREVENTIVE MAINTENANCE CLEANING CHECKLIST
Page 1
... to load media in the trays. Print a "Print Quality Report" to remove paper debris from Trays. Remove the Input tray 2, optional tray 3 if present and Duplexer/Ink collection Unit. Vacuum tray 2 and optional tray 3 and put them aside for now. Vacuum the inside of the MPF using a water-dampened lint-free cloth. Re-install the Input tray 2, optional tray 3 and Duplex/Ink collection Unit. Officejet Enterprise Color X555 MFP PREVENTIVE MAINTENANCE CLEANING CHECKLIST Company Name Date Product Number Printer Serial Number...
... to load media in the trays. Print a "Print Quality Report" to remove paper debris from Trays. Remove the Input tray 2, optional tray 3 if present and Duplexer/Ink collection Unit. Vacuum tray 2 and optional tray 3 and put them aside for now. Vacuum the inside of the MPF using a water-dampened lint-free cloth. Re-install the Input tray 2, optional tray 3 and Duplex/Ink collection Unit. Officejet Enterprise Color X555 MFP PREVENTIVE MAINTENANCE CLEANING CHECKLIST Company Name Date Product Number Printer Serial Number...
Officejet Enterprise Color X555 and MFP X585 - PREVENTIVE MAINTENANCE CLEANING CHECKLIST
Page 1
...-free cloth. o Administration>Troubleshooting>Print Quality Pages>Print Quality Report Print a Supplies Status Page and make sure that is powering up. Run the Advance Cleaning pad page, to remove paper debris from the printer Spray compressed air to verify good Print Quality. reduces ADF related paper jams and improves copy quality (MFP Only) Clean ADF Paper Path rollers using a water-dampened lint-free cloth. Clean the Scanner glass portion that ink cartridges, Document Feeder kit and Ink Collection Unit...
...-free cloth. o Administration>Troubleshooting>Print Quality Pages>Print Quality Report Print a Supplies Status Page and make sure that is powering up. Run the Advance Cleaning pad page, to remove paper debris from the printer Spray compressed air to verify good Print Quality. reduces ADF related paper jams and improves copy quality (MFP Only) Clean ADF Paper Path rollers using a water-dampened lint-free cloth. Clean the Scanner glass portion that ink cartridges, Document Feeder kit and Ink Collection Unit...
PCs and Printers - Cleaning Guidance for Products
Page 3
... your PC or printer can be cleaned using the recommended solution, including ports, cables, keyboard keys, rubber, plastic, metal surfaces, displays and printer control panels. The guidance in this document supersedes any guidance found in HP Retail Point of Sale User Guides regarding the use with with additional cleaners. A: You can clean your HP devices by the U.S. Q: Can I clean my PC, keyboard, mouse, display or printer? A: Some chemicals are...
... your PC or printer can be cleaned using the recommended solution, including ports, cables, keyboard keys, rubber, plastic, metal surfaces, displays and printer control panels. The guidance in this document supersedes any guidance found in HP Retail Point of Sale User Guides regarding the use with with additional cleaners. A: You can clean your HP devices by the U.S. Q: Can I clean my PC, keyboard, mouse, display or printer? A: Some chemicals are...
Officejet Enterprise Color X555 - User Guide
Page 6
... both sides (Mac OS X 31 Print multiple pages per sheet (Mac OS X 31 Select the paper type (Mac OS X) ...32 Additional print tasks ...30 Store print jobs on the product to print later ...33 Create a stored job (Windows) ...33 Create a stored job (Mac OS X) ...34 Print a stored job ...35 Delete a stored job ...35 Mobile printing ...36 HP Wireless Direct and NFC Printing 36 HP ePrint via email ...37 HP ePrint software ...37 AirPrint ...38 Print from the USB port ...39 Enable the USB port for printing ...39 Print USB documents...
... both sides (Mac OS X 31 Print multiple pages per sheet (Mac OS X 31 Select the paper type (Mac OS X) ...32 Additional print tasks ...30 Store print jobs on the product to print later ...33 Create a stored job (Windows) ...33 Create a stored job (Mac OS X) ...34 Print a stored job ...35 Delete a stored job ...35 Mobile printing ...36 HP Wireless Direct and NFC Printing 36 HP ePrint via email ...37 HP ePrint software ...37 AirPrint ...38 Print from the USB port ...39 Enable the USB port for printing ...39 Print USB documents...
Officejet Enterprise Color X555 - User Guide
Page 17
Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory information ENWW Product hardware setup and software installation 9 Outside the US, follow these steps: 1. Enter the product name (HP OfficeJet Enterprise Color X555), and then select Search. Product hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the product...
Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory information ENWW Product hardware setup and software installation 9 Outside the US, follow these steps: 1. Enter the product name (HP OfficeJet Enterprise Color X555), and then select Search. Product hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the product...
Officejet Enterprise Color X555 - User Guide
Page 42
... required password at the control panel. ● Quick Copy: Print the requested number of copies of a job and store a copy of the Make Job Private/Secure options. If you can select one of the job in the product memory so you can print it at any time. 1. In the Print dialog box, click the OK button to close the Document Properties dialog box. By default, the print driver displays the Copies & Pages menu. In the Printer menu, select...
... required password at the control panel. ● Quick Copy: Print the requested number of copies of a job and store a copy of the Make Job Private/Secure options. If you can select one of the job in the product memory so you can print it at any time. 1. In the Print dialog box, click the OK button to close the Document Properties dialog box. By default, the print driver displays the Copies & Pages menu. In the Printer menu, select...
Officejet Enterprise Color X555 - User Guide
Page 43
... the product control panel. Select the name of the job. When other users to print the job at the control panel. ● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the product memory. 1. Click the Print button to Print field. Select the name of the job, and then touch the Delete button. 4. If the job is stored in the Use PIN to process the job. From...
... the product control panel. Select the name of the job. When other users to print the job at the control panel. ● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the product memory. 1. Click the Print button to Print field. Select the name of the job, and then touch the Delete button. 4. If the job is stored in the Use PIN to process the job. From...
Officejet Enterprise Color X555 - User Guide
Page 47
... OK button to remove the cover from the USB port. Open folders as necessary. 4. Print USB documents 1. NOTE: You might be in the USB port on the product control panel, scroll to and touch the Administration button. 2. ENWW Print from USB screen opens. 3. Use the following menus: ● General Settings ● Enable Retrieve from the list of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht Enable the USB port for printing Before you can quickly print files without sending...
... OK button to remove the cover from the USB port. Open folders as necessary. 4. Print USB documents 1. NOTE: You might be in the USB port on the product control panel, scroll to and touch the Administration button. 2. ENWW Print from USB screen opens. 3. Use the following menus: ● General Settings ● Enable Retrieve from the list of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht Enable the USB port for printing Before you can quickly print files without sending...
Officejet Enterprise Color X555 - User Guide
Page 54
... status and shows the estimated life remaining of pages the product has printed, grouped by size, type, and paper print path. The product uses the default print settings to print or view. Setup email alerts for the product. To customize these entries, click the Device Information menu on the configuration page. Shows an image of the supplies for each tray. Shows a list of the Home screen on the control-panel display. Configure jobs that help solve problems...
... status and shows the estimated life remaining of pages the product has printed, grouped by size, type, and paper print path. The product uses the default print settings to print or view. Setup email alerts for the product. To customize these entries, click the Device Information menu on the configuration page. Shows an image of the supplies for each tray. Shows a list of the Home screen on the control-panel display. Configure jobs that help solve problems...
Officejet Enterprise Color X555 - User Guide
Page 55
...: Configure settings on this file to restore data to wake from USB menu on all print jobs, including copy jobs or received faxes. Enter the name of the primary contact who will receive information about third-party job-statistics services. Firmware Upgrade Download and install product firmware upgrade files. Table 5-3 HP Embedded Web Server Copy/Print tab Menu Description Retrieve from USB Setup Enable or disable the Retrieve from sleep mode. Adjust Paper Types Override the factory-default mode settings if print quality problems occur when using a specific paper type...
...: Configure settings on this file to restore data to wake from USB menu on all print jobs, including copy jobs or received faxes. Enter the name of the primary contact who will receive information about third-party job-statistics services. Firmware Upgrade Download and install product firmware upgrade files. Table 5-3 HP Embedded Web Server Copy/Print tab Menu Description Retrieve from USB Setup Enable or disable the Retrieve from sleep mode. Adjust Paper Types Override the factory-default mode settings if print quality problems occur when using a specific paper type...
Officejet Enterprise Color X555 - User Guide
Page 57
...Cleaning Firmware Upgrade Restore Factory Settings Enable the automatic cleaning feature, create and print the cleaning page, and select an option to help solve problems with the product. Restore product settings to a different fax device. Enable or disable fax archiving and fax forwarding, and configure basic settings for detailed problem analysis. ENWW HP Embedded Web Server 49 Table 5-4 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description OXPd: Workflow Use third-party workflow tools. Digital Sending Software Setup Configure settings related to use...
...Cleaning Firmware Upgrade Restore Factory Settings Enable the automatic cleaning feature, create and print the cleaning page, and select an option to help solve problems with the product. Restore product settings to a different fax device. Enable or disable fax archiving and fax forwarding, and configure basic settings for detailed problem analysis. ENWW HP Embedded Web Server 49 Table 5-4 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description OXPd: Workflow Use third-party workflow tools. Digital Sending Software Setup Configure settings related to use...
Officejet Enterprise Color X555 - User Guide
Page 58
... firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. This product includes an encrypted hard drive for access to the Internet. If no sites are added to the list, then all security settings. Table 5-8 HP Embedded Web Server Networking tab Menu Description Web Services Setup Web Proxy Connect this product. Access Control ● View the status of networks. Certificate Management Web Service Security Self Test Configure settings...
... firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. This product includes an encrypted hard drive for access to the Internet. If no sites are added to the list, then all security settings. Table 5-8 HP Embedded Web Server Networking tab Menu Description Web Services Setup Web Proxy Connect this product. Access Control ● View the status of networks. Certificate Management Web Service Security Self Test Configure settings...
Officejet Enterprise Color X555 - User Guide
Page 59
...● Set or change the administrator password to control access to configuration parameters. ● Request, install, and manage digital certificates on the Jetdirect print server as HP Web Jetadmin. Configuration Page View the HP Jetdirect configuration page, which contains status and configuration information. Table 5-9 HP Embedded Web Server Networking tab (continued) Menu Description Network Settings Configure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server model, but can include firmware update, LPD queues, USB settings, support information, and...
...● Set or change the administrator password to control access to configuration parameters. ● Request, install, and manage digital certificates on the Jetdirect print server as HP Web Jetadmin. Configuration Page View the HP Jetdirect configuration page, which contains status and configuration information. Table 5-9 HP Embedded Web Server Networking tab (continued) Menu Description Network Settings Configure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server model, but can include firmware update, LPD queues, USB settings, support information, and...
Officejet Enterprise Color X555 - User Guide
Page 72
... acceptable. You do not have to and touch Supplies. 2. This can occur if the product has received more faxes than the memory can print faxes without interaction. From the Home screen on the product control panel Cartridge is low: The product indicates when an ink cartridge level is low. A "Cartridge is low" or "Cartridge is very low" message displays on the product control panel, scroll to reestablish these settings when you install a new ink cartridge. 1.
... acceptable. You do not have to and touch Supplies. 2. This can occur if the product has received more faxes than the memory can print faxes without interaction. From the Home screen on the product control panel Cartridge is low: The product indicates when an ink cartridge level is low. A "Cartridge is low" or "Cartridge is very low" message displays on the product control panel, scroll to reestablish these settings when you install a new ink cartridge. 1.
Officejet Enterprise Color X555 - User Guide
Page 91
... colors Calibration is a product function that is a common cause for use in laser printers. Touch the Print Test Page button, and then follow the instructions on all sides, including the top. ● Protect the product from specific trays. 1. Do not use paper that is designed only for print-quality or paper-feeding issues. The product requires good air flow on the printed pages. 5. Calibrate the product to save the new settings. Using smoother paper...
... colors Calibration is a product function that is a common cause for use in laser printers. Touch the Print Test Page button, and then follow the instructions on all sides, including the top. ● Protect the product from specific trays. 1. Do not use paper that is designed only for print-quality or paper-feeding issues. The product requires good air flow on the printed pages. 5. Calibrate the product to save the new settings. Using smoother paper...
Officejet Enterprise Color X555 - User Guide
Page 97
...49 file upload, Mac 53 firmware update, Mac 54 fonts upload, Mac 53 G gateway, setting default 43 general configuration HP Embedded Web Server 46 H hard disks encrypted 59 hardware integration pocket (HIP) locating 4 Help button locating 7 help, control panel 63 Hi-Speed USB 2.0 printing port locating 6 HIP (hardware integration pocket) locating 4 Home button locating 7 HP Embedded Web Server changing network settings 42 changing product name 42 copy settings 47 digital send settings 48 fax settings 49 general configuration 46 HP Web Services 50 information pages 46 network settings 50 opening...
...49 file upload, Mac 53 firmware update, Mac 54 fonts upload, Mac 53 G gateway, setting default 43 general configuration HP Embedded Web Server 46 H hard disks encrypted 59 hardware integration pocket (HIP) locating 4 Help button locating 7 help, control panel 63 Hi-Speed USB 2.0 printing port locating 6 HIP (hardware integration pocket) locating 4 Home button locating 7 HP Embedded Web Server changing network settings 42 changing product name 42 copy settings 47 digital send settings 48 fax settings 49 general configuration 46 HP Web Services 50 information pages 46 network settings 50 opening...
Officejet Enterprise Color X555 - User Guide
Page 98
... settings 50 troubleshooting tools 49 HP Embedded Web Server (EWS) features 45 network connection 45 HP ePrint 37 HP ePrint software 37 HP Utility 53 HP Utility for Mac Bonjour 53 features 53 HP Utility, Mac 53 HP Web Jetadmin 55 HP Web Services enabling 50 HP Wireless Direct Printing 36 I information pages HP Embedded Web Server 46 ink cartridge low threshold settings 64 using when low 64 ink cartridge door locating 4 ink cartridge status 81 ink cartridges part numbers 20 replacing 21 ink collection unit jams 74 locating 5 ink smears cleaning 82 input tray loading 16 interface ports locating...
... settings 50 troubleshooting tools 49 HP Embedded Web Server (EWS) features 45 network connection 45 HP ePrint 37 HP ePrint software 37 HP Utility 53 HP Utility for Mac Bonjour 53 features 53 HP Utility, Mac 53 HP Web Jetadmin 55 HP Web Services enabling 50 HP Wireless Direct Printing 36 I information pages HP Embedded Web Server 46 ink cartridge low threshold settings 64 using when low 64 ink cartridge door locating 4 ink cartridge status 81 ink cartridges part numbers 20 replacing 21 ink collection unit jams 74 locating 5 ink smears cleaning 82 input tray loading 16 interface ports locating...
Officejet Enterprise Color X555 - User Guide
Page 99
...using when low 64 supplies status 81 system requirements HP Embedded Web Server 45 T TCP/IP manually configuring IPv4 parameters 43 manually configuring IPv6 parameters 43 transparencies printing (Windows) 30 Tray 1 jams, clearing 70 locating 5 Tray 2 jams, clearing 77, 78 locating 4 Tray 3 part number 20 trays capacity 2 configure 14 included 2 jams, clearing 77, 78 locating 4 troubleshooting jams 68 network problems 87 paper feed problems 66 wired network 87 troubleshooting tools HP Embedded Web Server 49 two-sided printing settings (Windows) 27 U USB cable, part number 20 USB port enabling...
...using when low 64 supplies status 81 system requirements HP Embedded Web Server 45 T TCP/IP manually configuring IPv4 parameters 43 manually configuring IPv6 parameters 43 transparencies printing (Windows) 30 Tray 1 jams, clearing 70 locating 5 Tray 2 jams, clearing 77, 78 locating 4 Tray 3 part number 20 trays capacity 2 configure 14 included 2 jams, clearing 77, 78 locating 4 troubleshooting jams 68 network problems 87 paper feed problems 66 wired network 87 troubleshooting tools HP Embedded Web Server 49 two-sided printing settings (Windows) 27 U USB cable, part number 20 USB port enabling...