Reference Guide
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HP Neverstop Laser MFP 1200 series Reference Guide Read this guide to get to know the printer control panel, learn how to interpret control panel light patterns, solve wireless connection problems, and find more information about solving common printer problems, download the User Guide from www.hp.com/support/Neverstop1200. To resolve wireless connectivity problems, see "Troubleshoot wireless setup" on your device model. 1 Paper light 2 Attention light 3 Imaging Drum light 4 Open Lid light 5 Control panel display: •• Wi-Fi Signal Strength indicator* •• Wi-Fi ...
HP Neverstop Laser MFP 1200 series Reference Guide Read this guide to get to know the printer control panel, learn how to interpret control panel light patterns, solve wireless connection problems, and find more information about solving common printer problems, download the User Guide from www.hp.com/support/Neverstop1200. To resolve wireless connectivity problems, see "Troubleshoot wireless setup" on your device model. 1 Paper light 2 Attention light 3 Imaging Drum light 4 Open Lid light 5 Control panel display: •• Wi-Fi Signal Strength indicator* •• Wi-Fi ...
Reference Guide
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... determine when to set up a wireless connection. Proceed with software installation and follow the instructions on the HP Toner Reload Kit or download the User Guide from www.hp.com/buy/supplies or your local HP reseller. When the connection is turned off . If the Wireless light turns steady blue, wireless connection mode is cycling. If the light does not turn steady blue, try the following : Press the Wireless button on the printer control panel. Wireless connection mode is complete, the Wireless light turns steady blue...
... determine when to set up a wireless connection. Proceed with software installation and follow the instructions on the HP Toner Reload Kit or download the User Guide from www.hp.com/buy/supplies or your local HP reseller. When the connection is turned off . If the Wireless light turns steady blue, wireless connection mode is cycling. If the light does not turn steady blue, try the following : Press the Wireless button on the printer control panel. Wireless connection mode is complete, the Wireless light turns steady blue...
User Guide
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... Down setting 25 Update the firmware ...26 Update the firmware using the Firmware Update Utility 26 Change the printer connection type (Windows 7 27 4 Load media ...29 Configure the input tray for different paper sizes 29 Load paper ...32 Load and print envelopes ...34 Load and print labels ...36 5 Print ...39 Print using a Windows computer ...40 Select the paper type (Windows) ...40 Manually print on both sides (Windows 41 Print multiple pages per sheet (Windows 41 Print using a Mac computer ...42 Print with mobile devices ...43 6 Copy ...45 Make a copy ...46 Copy identification card...
... Down setting 25 Update the firmware ...26 Update the firmware using the Firmware Update Utility 26 Change the printer connection type (Windows 7 27 4 Load media ...29 Configure the input tray for different paper sizes 29 Load paper ...32 Load and print envelopes ...34 Load and print labels ...36 5 Print ...39 Print using a Windows computer ...40 Select the paper type (Windows) ...40 Manually print on both sides (Windows 41 Print multiple pages per sheet (Windows 41 Print using a Mac computer ...42 Print with mobile devices ...43 6 Copy ...45 Make a copy ...46 Copy identification card...
User Guide
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... multiple sheets of paper 71 Clear paper jams ...72 Introduction ...72 Jam locations ...72 Frequent or recurring paper jams ...73 Clear jams from the input tray ...74 Clear jams from inside the product 76 Clear jams from the output areas ...78 Improve print quality ...79 Introduction ...79 Reprint the document ...79 Check the toner level ...79 Update the printer firmware ...79 Print from a different software program 79 Check the paper type and print quality settings for the print job 79 Check the paper type loaded in the printer 80 Check the paper type...
... multiple sheets of paper 71 Clear paper jams ...72 Introduction ...72 Jam locations ...72 Frequent or recurring paper jams ...73 Clear jams from the input tray ...74 Clear jams from inside the product 76 Clear jams from the output areas ...78 Improve print quality ...79 Introduction ...79 Reprint the document ...79 Check the toner level ...79 Update the printer firmware ...79 Print from a different software program 79 Check the paper type and print quality settings for the print job 79 Check the paper type loaded in the printer 80 Check the paper type...
User Guide
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... display shows error codes and other prompts. Control panel features Base models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Lid Open light 5 Control panel display When you start a print or copy job, the Paper light blinks if the input tray is a service error. If the Imaging Drum light blinks, you through the process. ENWW Control panel features 3 In Copy mode, the display shows the number of its useful life, or, if the Attention light is blinking at the same time, that there is a paper error. When this light is on (solid) when there is a problem...
... display shows error codes and other prompts. Control panel features Base models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Lid Open light 5 Control panel display When you start a print or copy job, the Paper light blinks if the input tray is a service error. If the Imaging Drum light blinks, you through the process. ENWW Control panel features 3 In Copy mode, the display shows the number of its useful life, or, if the Attention light is blinking at the same time, that there is a paper error. When this light is on (solid) when there is a problem...
User Guide
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... Copy mode, the display prompts you must replace the imaging drum to copy the second side. Wireless models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Lid Open light 5 Control panel display The Paper light blinks when the input tray is out of paper, and is on (solid) when there is a service error. The Attention light blinks when the printer requires user attention. If the Imaging Drum light blinks, you through the process. In Copy mode, the display shows the number of its useful life, or, if the Attention light is blinking at the same time...
... Copy mode, the display prompts you must replace the imaging drum to copy the second side. Wireless models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Lid Open light 5 Control panel display The Paper light blinks when the input tray is out of paper, and is on (solid) when there is a service error. The Attention light blinks when the printer requires user attention. If the Imaging Drum light blinks, you through the process. In Copy mode, the display shows the number of its useful life, or, if the Attention light is blinking at the same time...
User Guide
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... percent life remaining of HP supplies. ● Supplies Status: Shows the approximate percent life remaining of the features available through the HP Embedded Web Server. Press and hold the Resume button for open source software programs that can vary. Accessing this website will not harm the computer. Set up a Wi-Fi Direct connection between your device and the printer. 2. Open a web browser, type the IP address 192.168.223.1 in the address line, type...
... percent life remaining of HP supplies. ● Supplies Status: Shows the approximate percent life remaining of the features available through the HP Embedded Web Server. Press and hold the Resume button for open source software programs that can vary. Accessing this website will not harm the computer. Set up a Wi-Fi Direct connection between your device and the printer. 2. Open a web browser, type the IP address 192.168.223.1 in the address line, type...
User Guide
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... ability to change network settings from your computer. ● Energy Settings: Change the default times for entering Sleep/Auto Off mode or automatic shut down. ● System Setup: Change the system defaults for the printer. ● Service: Make adjustments for environmental factors such as the number of copies, the default scale, paper settings, and other options. Use this tab. 22 Chapter 3 Configure your computer or mobile device. Networking tab (Network printer models only) Network administrators can use this tab. printer from your printer ENWW...
... ability to change network settings from your computer. ● Energy Settings: Change the default times for entering Sleep/Auto Off mode or automatic shut down. ● System Setup: Change the system defaults for the printer. ● Service: Make adjustments for environmental factors such as the number of copies, the default scale, paper settings, and other options. Use this tab. 22 Chapter 3 Configure your computer or mobile device. Networking tab (Network printer models only) Network administrators can use this tab. printer from your printer ENWW...
User Guide
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... or language, and then click the Software and Drivers link. 2. Go to verify the installed firmware version before or after the update process, click Print Config. 7. Type the printer name in order to update the printer firmware for a single printer. NOTE: To print a configuration page to www.hp.com/go/support, select your printer ENWW Update the firmware HP offers periodic printer updates. NOTE: This method is the only firmware update option available for printers connected to the computer via a USB cable...
... or language, and then click the Software and Drivers link. 2. Go to verify the installed firmware version before or after the update process, click Print Config. 7. Type the printer name in order to update the printer firmware for a single printer. NOTE: To print a configuration page to www.hp.com/go/support, select your printer ENWW Update the firmware HP offers periodic printer updates. NOTE: This method is the only firmware update option available for printers connected to the computer via a USB cable...
User Guide
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... a one-time setup of the printer using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is loaded enables your mobile device to the same network as your mobile devices, including iOS, Android, Windows Mobile, Chromebook and Amazon Kindle. NOTE: If your device. ● Windows Mobile: Tap Print from mobile devices. 1. Make sure your printer is connected to know what paper size it on your country/region or language, you...
... a one-time setup of the printer using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is loaded enables your mobile device to the same network as your mobile devices, including iOS, Android, Windows Mobile, Chromebook and Amazon Kindle. NOTE: If your device. ● Windows Mobile: Tap Print from mobile devices. 1. Make sure your printer is connected to know what paper size it on your country/region or language, you...
User Guide
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... Cancel light is on . Replace the imaging drum. ENWW Interpret control-panel light patterns 67 The input tray is fully closed. Er/08 The toner level is blinking. Er/11 The imaging drum has reached the end of the printer The Open Lid light is jammed in the imaging drum area. An ID Copy job has been started. Table 9-2 Control-panel light patterns (continued) Light status Code on . Or press the Cancel button job. Attention light is too low for Add toner using a Toner Reload Kit. Clear the jam. Toner Warning light...
... Cancel light is on . Replace the imaging drum. ENWW Interpret control-panel light patterns 67 The input tray is fully closed. Er/08 The toner level is blinking. Er/11 The imaging drum has reached the end of the printer The Open Lid light is jammed in the imaging drum area. An ID Copy job has been started. Table 9-2 Control-panel light patterns (continued) Light status Code on . Or press the Cancel button job. Attention light is too low for Add toner using a Toner Reload Kit. Clear the jam. Toner Warning light...
User Guide
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... imaging drum that meets HP specifications Some print-quality problems arise from drafty locations, such as a cabinet. ENWW Improve print quality 81 Visually inspect the imaging drum Follow these steps to the reload port when the drum is located on the imaging drum. The memory chip is installed. 3. Using smoother paper generally results in Inkjet printers. ● Use paper that is closest to inspect the imaging drum. 1. Check the memory chip for damage (for print-quality or paper-feeding issues. Select a print quality option. Select lower quality...
... imaging drum that meets HP specifications Some print-quality problems arise from drafty locations, such as a cabinet. ENWW Improve print quality 81 Visually inspect the imaging drum Follow these steps to the reload port when the drum is located on the imaging drum. The memory chip is installed. 3. Using smoother paper generally results in Inkjet printers. ● Use paper that is closest to inspect the imaging drum. 1. Check the memory chip for damage (for print-quality or paper-feeding issues. Select a print quality option. Select lower quality...
User Guide
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... procedure to turn the printer on. Connect the power cable to an outlet, and then press the power button to turn the printer off, and then disconnect the power cable from the 2. Improve copy and scan image quality Introduction If the printer is having image quality problems, first make sure you receive a message indicating that has been moistened with a chamois or a cellulose sponge to the IP address shown on the printer configuration page. Check the...
... procedure to turn the printer on. Connect the power cable to an outlet, and then press the power button to turn the printer off, and then disconnect the power cable from the 2. Improve copy and scan image quality Introduction If the printer is having image quality problems, first make sure you receive a message indicating that has been moistened with a chamois or a cellulose sponge to the IP address shown on the printer configuration page. Check the...
User Guide
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... correct printer port. ● Verify that the computer and printer connect to print a test page that the wireless network is working correctly. 3. Method two: Perform wireless network diagnostic test using the printer control panel or the Embedded Web Server (EWS). The printer does not print after the wireless configuration completes 1. Make sure that shows test results. Method one: Perform a wireless network diagnostic test using this website will not harm the computer. 2. Accessing this frequency. ● Verify that the On option is installed...
... correct printer port. ● Verify that the computer and printer connect to print a test page that the wireless network is working correctly. 3. Method two: Perform wireless network diagnostic test using the printer control panel or the Embedded Web Server (EWS). The printer does not print after the wireless configuration completes 1. Make sure that shows test results. Method one: Perform a wireless network diagnostic test using this website will not harm the computer. 2. Accessing this frequency. ● Verify that the On option is installed...
User Guide
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... the printer.) 2. Print a configuration page. 3. Reconfigure the wireless setup for the printer. Cannot connect more than 5 concurrent Wi-Fi Direct users. The printer does not print, and the computer has a third-party firewall installed 1. Check the Wi-Fi Signal Strength indicator ( or ) on your device supports neither, you have completed the wireless installation. Make sure that Wi-Fi Direct light on the printer control panel is on the network. 6. Print a configuration page to verify the printer successfully connected...
... the printer.) 2. Print a configuration page. 3. Reconfigure the wireless setup for the printer. Cannot connect more than 5 concurrent Wi-Fi Direct users. The printer does not print, and the computer has a third-party firewall installed 1. Check the Wi-Fi Signal Strength indicator ( or ) on your device supports neither, you have completed the wireless installation. Make sure that Wi-Fi Direct light on the printer control panel is on the network. 6. Print a configuration page to verify the printer successfully connected...
User Guide
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.../go to download the printer software. ENWW Technical specifications 97 Go to change. Table A-1 Supported operating systems and print drivers Windows 7, 32-bit and 64-bit The HP PCLmS printer-specific print driver is not included in the HP Software Installer. 1. OS X: Mac computers are subject to 123.hp.com. 2. A Printer specifications IMPORTANT: The following information applies to install the HP print driver. Supported operating systems The following specifications are correct at the time of the software installation. Windows: The HP Software Installer installs the...
.../go to download the printer software. ENWW Technical specifications 97 Go to change. Table A-1 Supported operating systems and print drivers Windows 7, 32-bit and 64-bit The HP PCLmS printer-specific print driver is not included in the HP Software Installer. 1. OS X: Mac computers are subject to 123.hp.com. 2. A Printer specifications IMPORTANT: The following information applies to install the HP print driver. Supported operating systems The following specifications are correct at the time of the software installation. Windows: The HP Software Installer installs the...
User Guide
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... A Printer specifications ENWW bit driver. Windows Server 2012 R2 The HP PCLm-S printer-specific print driver is installed for this operating system as part of the software installation. bit as part of the software installation. Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Server 2008 operating system. Windows 8 RT support is available for download from 123.hp.com. HP will continue to install it. Table A-1 Supported operating systems and print drivers (continued) Windows...
... A Printer specifications ENWW bit driver. Windows Server 2012 R2 The HP PCLm-S printer-specific print driver is installed for this operating system as part of the software installation. bit as part of the software installation. Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Server 2008 operating system. Windows 8 RT support is available for download from 123.hp.com. HP will continue to install it. Table A-1 Supported operating systems and print drivers (continued) Windows...
User Guide
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... Conformity can radiate radio frequency energy. Product model number HP Neverstop Laser MFP 1200a, 1200n,1201n HP Neverstop Laser MFP 1200w, 1200nw,1202nw, 1202w Regulatory model number SEOLA-1800-02 SEOLA-1800-03 FCC regulations This equipment has been tested and found on , the user is encouraged to try to correct the interference by HP could void the user's authority to comply with the limits for...
... Conformity can radiate radio frequency energy. Product model number HP Neverstop Laser MFP 1200a, 1200n,1201n HP Neverstop Laser MFP 1200w, 1200nw,1202nw, 1202w Regulatory model number SEOLA-1800-02 SEOLA-1800-03 FCC regulations This equipment has been tested and found on , the user is encouraged to try to correct the interference by HP could void the user's authority to comply with the limits for...
User Guide
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... setting 24 single-sheet priority feed slot loading labels 36 sleep delay disabling 24 enabling 24 software software license agreement 118 specifications electrical and acoustic 99 status control panel lights 66 supplies counterfeit 116 non-HP 116 ordering 61 recycling 127 used 116 support online 124 system requirements 20 T technical support online 124 Toner Reload Kit memory chips 117 non-HP 116 recycling 127 warranty 115 troubleshooting LED, errors 66 LED, light patterns 66 paper feed problems 71 wireless network 90 U USB port locating 2 used supplies 116 W warranty 64 customer...
... setting 24 single-sheet priority feed slot loading labels 36 sleep delay disabling 24 enabling 24 software software license agreement 118 specifications electrical and acoustic 99 status control panel lights 66 supplies counterfeit 116 non-HP 116 ordering 61 recycling 127 used 116 support online 124 system requirements 20 T technical support online 124 Toner Reload Kit memory chips 117 non-HP 116 recycling 127 warranty 115 troubleshooting LED, errors 66 LED, light patterns 66 paper feed problems 71 wireless network 90 U USB port locating 2 used supplies 116 W warranty 64 customer...
Warranty and Legal Guide
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... the printer that interference will not occur in a residential installation. Use of contact for a Class B digital device, pursuant to Part 15 of the following EU Directives as may be found to comply with these directives is required to comply with marketing names or product numbers. Compliance with the limits for regulatory matters is assigned a regulatory model number. Product model number HP Neverstop Laser MFP...
... the printer that interference will not occur in a residential installation. Use of contact for a Class B digital device, pursuant to Part 15 of the following EU Directives as may be found to comply with these directives is required to comply with marketing names or product numbers. Compliance with the limits for regulatory matters is assigned a regulatory model number. Product model number HP Neverstop Laser MFP...