Line Sensor Cleaning
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Remove the maintenance cartridge by sliding it from underneath. 2 Line sensor cleaning ENWW IMPORTANT: Slide it out horizontally to avoid spills, as it is full of the printer to have appropriate access to the right side of ink. 5. Move the carriage to it out. 4. 3. Remove the maintenance cartridge.
Remove the maintenance cartridge by sliding it from underneath. 2 Line sensor cleaning ENWW IMPORTANT: Slide it out horizontally to avoid spills, as it is full of the printer to have appropriate access to the right side of ink. 5. Move the carriage to it out. 4. 3. Remove the maintenance cartridge.
Limited Warranty
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... meet requirements specified by you have been cycled through the printhead, whichever occurs first. HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge HP Latex 300/500 Edge Holders HP Latex 300/500 User Maintenance Kit HP Latex Media Loading Accessory HP Latex 3xx Ink Collector Limited Warranty Period 1 year 90 days Until the "warranty ends" date printed...
... meet requirements specified by you have been cycled through the printhead, whichever occurs first. HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge HP Latex 300/500 Edge Holders HP Latex 300/500 User Maintenance Kit HP Latex Media Loading Accessory HP Latex 3xx Ink Collector Limited Warranty Period 1 year 90 days Until the "warranty ends" date printed...
Limited Warranty
Page 6
... and root cause detection of the defect including the provision of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will make all necessary information, or performing basic remedial activities upon HP's or an HP authorized representative's request. If HP elects to participate actively in the product documentation To the extent permitted...
... and root cause detection of the defect including the provision of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will make all necessary information, or performing basic remedial activities upon HP's or an HP authorized representative's request. If HP elects to participate actively in the product documentation To the extent permitted...
User Guide Latex 3x5
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...1 Introduction ...1 Welcome to your printer ...2 Printer models ...2 Documentation ...3 Safety precautions ...3 Main printer components ...8 Front panel ...11 HP Latex Mobile ...20 Embedded Web Server ...22 Connectivity and software instructions ...28 Advanced network configuration ...30 Turn the printer on and off ...40 Overview ...42 Porous substrates ...46 Load a roll onto the spindle ...47 Load a roll into the printer ...52 Ink collector (365 and 375 only) ...55 Loading accessory (365 and 375 only) ...59 Assisted manual load ...63 Edge holders ...65 Load a cut sheet into the printer ...67 ...
...1 Introduction ...1 Welcome to your printer ...2 Printer models ...2 Documentation ...3 Safety precautions ...3 Main printer components ...8 Front panel ...11 HP Latex Mobile ...20 Embedded Web Server ...22 Connectivity and software instructions ...28 Advanced network configuration ...30 Turn the printer on and off ...40 Overview ...42 Porous substrates ...46 Load a roll onto the spindle ...47 Load a roll into the printer ...52 Ink collector (365 and 375 only) ...55 Loading accessory (365 and 375 only) ...59 Assisted manual load ...63 Edge holders ...65 Load a cut sheet into the printer ...67 ...
User Guide Latex 3x5
Page 4
...up reel substrate jam ...86 Take-up reel does not wind ...86 4 Substrate settings ...88 Substrate presets ...89 Online search ...89 HP Media Locator ...91 Generic presets ...92 Clone a substrate preset ...92 Modify a substrate preset ...93 Add a new substrate ...94 Delete ...5 Troubleshoot print-quality issues ...107 General printing advice ...108 Quick Solutions application (365 and 375 only) ...108 Improve print quality ...109 Most-common print-quality problems ...115 6 Ink system ...125 Ink cartridges ...126 Printheads ...126 Maintenance cartridge ...127 Safe mode ...127 7 Hardware maintenance...
...up reel substrate jam ...86 Take-up reel does not wind ...86 4 Substrate settings ...88 Substrate presets ...89 Online search ...89 HP Media Locator ...91 Generic presets ...92 Clone a substrate preset ...92 Modify a substrate preset ...93 Add a new substrate ...94 Delete ...5 Troubleshoot print-quality issues ...107 General printing advice ...108 Quick Solutions application (365 and 375 only) ...108 Improve print quality ...109 Most-common print-quality problems ...115 6 Ink system ...125 Ink cartridges ...126 Printheads ...126 Maintenance cartridge ...127 Safe mode ...127 7 Hardware maintenance...
User Guide Latex 3x5
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... ...130 Cannot insert an ink cartridge ...134 Clean (recover) the printheads ...134 Align the printheads ...135 Front panel recommends reseating or replacing a printhead 137 Replace a printhead ...137 Cannot insert a printhead ...... 8 Firmware update ...158 Firmware update using a USB flash drive ...158 Firmware update using the Embedded Web Server ...159 Automatic firmware updates ...159 9 Accessories ...160 Order ink supplies ...160 Order accessories ...162 10 Troubleshoot other issues ...163 Printer cannot get an IP address ...164 Cannot access the Embedded Web Server ...164 Printer...
... ...130 Cannot insert an ink cartridge ...134 Clean (recover) the printheads ...134 Align the printheads ...135 Front panel recommends reseating or replacing a printhead 137 Replace a printhead ...137 Cannot insert a printhead ...... 8 Firmware update ...158 Firmware update using a USB flash drive ...158 Firmware update using the Embedded Web Server ...159 Automatic firmware updates ...159 9 Accessories ...160 Order ink supplies ...160 Order accessories ...162 10 Troubleshoot other issues ...163 Printer cannot get an IP address ...164 Cannot access the Embedded Web Server ...164 Printer...
User Guide Latex 3x5
Page 8
... protector) HP Latex 300/500 Ink Collector (including output platen protector) Optional accessories HP Latex 300 54-in TakeUp Reel (including 2-in reel with the printer HP Latex 64-in Take-Up HP Latex 64-in Take-Up HP Latex 64-in Take-Up Reel Reel Reel HP Latex 54-in Spindle (including 2- Welcome to in Spindle (including 2- Printer models HP Latex 315 HP Latex 335 HP Latex 365 HP Latex 375...
... protector) HP Latex 300/500 Ink Collector (including output platen protector) Optional accessories HP Latex 300 54-in TakeUp Reel (including 2-in reel with the printer HP Latex 64-in Take-Up HP Latex 64-in Take-Up HP Latex 64-in Take-Up Reel Reel Reel HP Latex 54-in Spindle (including 2- Welcome to in Spindle (including 2- Printer models HP Latex 315 HP Latex 335 HP Latex 365 HP Latex 375...
User Guide Latex 3x5
Page 9
Consumables HP Latex 315 HP Latex 335 HP Latex 365 HP Latex 375 HP Latex 300/500 User HP Latex 300/500 User HP Latex 300/500 User HP Latex 300/500 User Maintenance Kit Maintenance Kit Maintenance Kit Maintenance Kit HP Latex 300/500 Ink Collector (including the consumable parts) HP Latex 300/500 Ink Collector (including the consumable parts) HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads (1 set included in box) (1 set...
Consumables HP Latex 315 HP Latex 335 HP Latex 365 HP Latex 375 HP Latex 300/500 User HP Latex 300/500 User HP Latex 300/500 User HP Latex 300/500 User Maintenance Kit Maintenance Kit Maintenance Kit Maintenance Kit HP Latex 300/500 Ink Collector (including the consumable parts) HP Latex 300/500 Ink Collector (including the consumable parts) HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads (1 set included in box) (1 set...
User Guide Latex 3x5
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... with this symbol could result in this document (see Environmental specifications on workspace variables you wear gloves when handling ink system components. Warning labels Label Explanation Printer label. Air conditioning in serious personal injury or death. Follow the instructions...exposure is : ● 2.2 kW (7.5 kBTU/h) for HP Latex 315 printers ● 2.6 kW (8.9 kBTU/h) for HP Latex 335 printers ● 4.6 kW (15.7 kBTU/h) for your EHS specialist for advice on the appropriate measures for HP Latex 365 and 375 printers Air conditioning should take into account that ...
... with this symbol could result in this document (see Environmental specifications on workspace variables you wear gloves when handling ink system components. Warning labels Label Explanation Printer label. Air conditioning in serious personal injury or death. Follow the instructions...exposure is : ● 2.2 kW (7.5 kBTU/h) for HP Latex 315 printers ● 2.6 kW (8.9 kBTU/h) for HP Latex 335 printers ● 4.6 kW (15.7 kBTU/h) for your EHS specialist for advice on the appropriate measures for HP Latex 365 and 375 printers Air conditioning should take into account that ...
User Guide Latex 3x5
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CAUTION: Double pole. Neutral fusing. Disconnect all power sources before servicing. The printer requires up reel gear (335, 365, and 375 only). This label is located on the maintenance cartridge. This label is located on the rear of the printer, one on the ... the printer's rated voltage range. Disconnect power source before servicing. Refer servicing to wear gloves when handling the maintenance cartridge, the platen, or the ink collector. Do not touch the curing zone or the output platen of burns. This label is located on the curing control PCA enclosure. To identify...
CAUTION: Double pole. Neutral fusing. Disconnect all power sources before servicing. The printer requires up reel gear (335, 365, and 375 only). This label is located on the maintenance cartridge. This label is located on the rear of the printer, one on the ... the printer's rated voltage range. Disconnect power source before servicing. Refer servicing to wear gloves when handling the maintenance cartridge, the platen, or the ink collector. Do not touch the curing zone or the output platen of burns. This label is located on the curing control PCA enclosure. To identify...
User Guide Latex 3x5
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Front view 1. Ink cartridge 2. Front panel 6. Spindle lock lever 9. Tension bar 11. Curing module ENWW Main printer components 9 Platen 3. Maintenance cartridge 7. Substrate pinch lever 8. Printhead 4. Take-up reel 13. Printhead carriage 5. Spindle 12. Spindle stop 14. Loading table 15. Take-up reel motor 10.
Front view 1. Ink cartridge 2. Front panel 6. Spindle lock lever 9. Tension bar 11. Curing module ENWW Main printer components 9 Platen 3. Maintenance cartridge 7. Substrate pinch lever 8. Printhead 4. Take-up reel 13. Printhead carriage 5. Spindle 12. Spindle stop 14. Loading table 15. Take-up reel motor 10.
User Guide Latex 3x5
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... the left. ENWW Front panel 11 The front panel also displays alerts (warning and error messages) when necessary. HP Latex 315/335 home screen HP Latex 365/375 home screen There is an alternative home screen that are difficult to the front panel The front panel is ...located on the front right of the printer. it . Front panel Introduction to load without it is a touch-sensitive screen with a graphical user interface; It summarizes the status of the ink...
... the left. ENWW Front panel 11 The front panel also displays alerts (warning and error messages) when necessary. HP Latex 315/335 home screen HP Latex 365/375 home screen There is an alternative home screen that are difficult to the front panel The front panel is ...located on the front right of the printer. it . Front panel Introduction to load without it is a touch-sensitive screen with a graphical user interface; It summarizes the status of the ink...
User Guide Latex 3x5
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... fixed icons ● Press to return to the home screen. ● Press to view help in the current screen. ● Press to view ink-supply status and perform ink-cartridge and printhead operations. 12 Chapter 1 Introduction ENWW This does not discard any changes made in solving the problem. ● At the top...
... fixed icons ● Press to return to the home screen. ● Press to view help in the current screen. ● Press to view ink-supply status and perform ink-cartridge and printhead operations. 12 Chapter 1 Introduction ENWW This does not discard any changes made in solving the problem. ● At the top...
User Guide Latex 3x5
Page 21
... front panel's home screen. Check printer status The front panel and the Embedded Web Server both display the status of the ink cartridges You can see the ink levels in your ink cartridges by pressing on the front panel: ● OK: The cartridge is working normally, with no known problems. ● ...Missing: There is no cartridge present, or it is not correctly connected to the printer. ● Low: The ink level is low. ● Very low: The ink level is very low. ● Empty: The cartridge is empty. ● Reseat: You are recommended to remove the cartridge and then...
... front panel's home screen. Check printer status The front panel and the Embedded Web Server both display the status of the ink cartridges You can see the ink levels in your ink cartridges by pressing on the front panel: ● OK: The cartridge is working normally, with no known problems. ● ...Missing: There is no cartridge present, or it is not correctly connected to the printer. ● Low: The ink level is low. ● Very low: The ink level is very low. ● Empty: The cartridge is empty. ● Reseat: You are recommended to remove the cartridge and then...
User Guide Latex 3x5
Page 22
.... 3. The front panel shows the following information: ● Status ● Product name ● Product number ● Serial number ● Ink fired ● Warranty status ● Install date These are recommended to remove the printhead and then reinsert it is not correctly installed in the... 16 Chapter 1 Introduction ENWW On the front panel's home screen, press 315 and 335). (HP Latex 365 and 375) or the printhead icon (HP Latex 2. You can also view the status of the ink cartridges in the printer. ● Reseat: You are the possible printhead status messages that you ...
.... 3. The front panel shows the following information: ● Status ● Product name ● Product number ● Serial number ● Ink fired ● Warranty status ● Install date These are recommended to remove the printhead and then reinsert it is not correctly installed in the... 16 Chapter 1 Introduction ENWW On the front panel's home screen, press 315 and 335). (HP Latex 365 and 375) or the printhead icon (HP Latex 2. You can also view the status of the ink cartridges in the printer. ● Reseat: You are the possible printhead status messages that you ...
User Guide Latex 3x5
Page 23
... printer is unable to print. ● Warnings: When the printer needs attention for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is not a suitable type for details of alerts can...screen (notification bar). You are shown. Printer alerts The printer can also use with your printer. ● Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. Printer alerts appear in the front panel and in the Embedded Web Server. &#...
... printer is unable to print. ● Warnings: When the printer needs attention for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is not a suitable type for details of alerts can...screen (notification bar). You are shown. Printer alerts The printer can also use with your printer. ● Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. Printer alerts appear in the front panel and in the Embedded Web Server. &#...
User Guide Latex 3x5
Page 25
...press want. , then Setup > Internal prints, then select the type of these prints from the front panel, without using a computer. The 365 or 375 printer with no side margins (full bleed). Change margins The printer margins determine the area between the edges of your image and the... edges of printing with ink collector is capable of the substrate. The front panel offers additional settings for a particular print job are not applied during double-sided printing...
...press want. , then Setup > Internal prints, then select the type of these prints from the front panel, without using a computer. The 365 or 375 printer with no side margins (full bleed). Change margins The printer margins determine the area between the edges of your image and the... edges of printing with ink collector is capable of the substrate. The front panel offers additional settings for a particular print job are not applied during double-sided printing...
User Guide Latex 3x5
Page 26
...but not on your smartphone or tablet. Use it HP Latex Mobile offers insight into printer activity and ink and substrate usage: ● Follow printer activity remotely and gain an awareness of your printer at all times. ● Stay abreast of ink levels and the amount of substrate remaining to avoid ... situations when the printer is needed No more details of your printer and take action once you 're away from the printer. NOTE: HP Latex Mobile is compatible with greater confidence, especially as you no longer have to the Internet. Email that you 're away from your tablet to...
...but not on your smartphone or tablet. Use it HP Latex Mobile offers insight into printer activity and ink and substrate usage: ● Follow printer activity remotely and gain an awareness of your printer at all times. ● Stay abreast of ink levels and the amount of substrate remaining to avoid ... situations when the printer is needed No more details of your printer and take action once you 're away from the printer. NOTE: HP Latex Mobile is compatible with greater confidence, especially as you no longer have to the Internet. Email that you 're away from your tablet to...
User Guide Latex 3x5
Page 29
... that show current and historical data on any computer. The following items. ● Substrate, ink, printhead and maintenance status ● Temperature of the curing module ● Substrate and ink usage and accounting Setup tab The Setup tab enables you to complete these tasks. ● Specify... Web Server to view printer information remotely through an ordinary Web browser running on the usage of sources ● Troubleshoot problems ● Access HP links for Mac OS X ● Mozilla Firefox 3.6 and later ● Google Chrome 7 and later ENWW Embedded Web Server 23 Printer...
... that show current and historical data on any computer. The following items. ● Substrate, ink, printhead and maintenance status ● Temperature of the curing module ● Substrate and ink usage and accounting Setup tab The Setup tab enables you to complete these tasks. ● Specify... Web Server to view printer information remotely through an ordinary Web browser running on the usage of sources ● Troubleshoot problems ● Access HP links for Mac OS X ● Mozilla Firefox 3.6 and later ● Google Chrome 7 and later ENWW Embedded Web Server 23 Printer...
User Guide Latex 3x5
Page 32
... that the following fields are correctly filled in notification messages. 26 Chapter 1 Introduction ENWW Request email notification of the loaded substrate, the ink cartridges, the printheads, the heater, and the maintenance cartridge. If the mail server requires authentication, email notifications will not work. ●... email messages from the printer. Check printer status The front panel and the Embedded Web Server both display the status of the ink system 1. Access the Embedded Web Server (see Access the Embedded Web Server on page 23). 2. The traffic light shows whether...
... that the following fields are correctly filled in notification messages. 26 Chapter 1 Introduction ENWW Request email notification of the loaded substrate, the ink cartridges, the printheads, the heater, and the maintenance cartridge. If the mail server requires authentication, email notifications will not work. ●... email messages from the printer. Check printer status The front panel and the Embedded Web Server both display the status of the ink system 1. Access the Embedded Web Server (see Access the Embedded Web Server on page 23). 2. The traffic light shows whether...
