Getting Started Guide
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... address See the printer user guide for your printer model and operating system. 4. Download and install the software NOTE: Do not connect the USB cable until you are fully customizable after initial setup. 4. Launch the software file from the folder where the file was saved. 5. Download the software for information about configuring the IP address manually. LaserJet Pro MFP M329, M428-M429 Getting Started Guide NOTE: Internet connection is required to do so. Method 1: Download HP Easy Start (Windows and Mac...
... address See the printer user guide for your printer model and operating system. 4. Download and install the software NOTE: Do not connect the USB cable until you are fully customizable after initial setup. 4. Launch the software file from the folder where the file was saved. 5. Download the software for information about configuring the IP address manually. LaserJet Pro MFP M329, M428-M429 Getting Started Guide NOTE: Internet connection is required to do so. Method 1: Download HP Easy Start (Windows and Mac...
Getting Started Guide
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... printer fax number using the printer on the printer control panel. 3. Install the HP Smart app. 3. Enable Wi-Fi Direct Discover the printer 1. Learn more mobile printing information, scan the QR code or go to a new wireless network or hotspot. Remove the plug from the phone jack, and then connect it appears on a dedicated analog telephone line. NOTE: Some countries/regions might be compatible with traditional analog phone services. optional) 6.1 Connect the printer...
... printer fax number using the printer on the printer control panel. 3. Install the HP Smart app. 3. Enable Wi-Fi Direct Discover the printer 1. Learn more mobile printing information, scan the QR code or go to a new wireless network or hotspot. Remove the plug from the phone jack, and then connect it appears on a dedicated analog telephone line. NOTE: Some countries/regions might be compatible with traditional analog phone services. optional) 6.1 Connect the printer...
Getting Started Guide
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... to set up fax date/time: 1. Use the scan feature Use the HP Scan software on the web: • www.hp.com/support/ljM329MFP • www.hp.com/support/ljM429MFP 7. Check for the fax number is available on the printer control panel, swipe the tab at the printer. Select Firmware, and click the Download button. To open HP Fax Setup Wizard (Windows): 1. Touch Fax Header. 4. Mac OS Go to www.hp.com/support/ljM329MFP or www.hp.com/support...
... to set up fax date/time: 1. Use the scan feature Use the HP Scan software on the web: • www.hp.com/support/ljM329MFP • www.hp.com/support/ljM429MFP 7. Check for the fax number is available on the printer control panel, swipe the tab at the printer. Select Firmware, and click the Download button. To open HP Fax Setup Wizard (Windows): 1. Touch Fax Header. 4. Mac OS Go to www.hp.com/support/ljM329MFP or www.hp.com/support...
User Guide
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... using the Embedded Web Server 106 Energy-conservation settings ...107 Introduction ...107 Print with EconoMode ...107 Set the Sleep Mode setting ...107 Set the Shutdown Mode setting ...107 Set the Disable Shutdown setting ...108 HP Web Jetadmin ...108 Update the firmware ...109 Method one: Update the firmware using the control panel 109 Method two: Update the firmware using the HP Printer Update utility 109 9 Solve problems ...111 Customer support ...111 Control panel help system ...112 Restore the factory-set defaults ...112 A "Cartridge is low" or "Cartridge is very low" message displays...
... using the Embedded Web Server 106 Energy-conservation settings ...107 Introduction ...107 Print with EconoMode ...107 Set the Sleep Mode setting ...107 Set the Shutdown Mode setting ...107 Set the Disable Shutdown setting ...108 HP Web Jetadmin ...108 Update the firmware ...109 Method one: Update the firmware using the control panel 109 Method two: Update the firmware using the HP Printer Update utility 109 9 Solve problems ...111 Customer support ...111 Control panel help system ...112 Restore the factory-set defaults ...112 A "Cartridge is low" or "Cartridge is very low" message displays...
User Guide
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...-edge copying ...165 Clean the pickup rollers and separation pad in the document feeder 165 Improve fax image quality ...167 Introduction ...167 Check the scanner glass for dirt and smudges 167 Check the send-fax resolution settings ...168 Check the Error Correction Mode setting ...168 Send to a different fax machine ...168 Check the sender's fax machine ...168 Solve wired network problems ...169 Introduction ...169 Poor physical connection...
...-edge copying ...165 Clean the pickup rollers and separation pad in the document feeder 165 Improve fax image quality ...167 Introduction ...167 Check the scanner glass for dirt and smudges 167 Check the send-fax resolution settings ...168 Check the Error Correction Mode setting ...168 Send to a different fax machine ...168 Check the sender's fax machine ...168 Solve wired network problems ...169 Introduction ...169 Poor physical connection...
User Guide
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... v10.14 Mobile devices, iOS, Android ● 32-bit or 64-bit ● 2 GB of available hard disk Router connection not required ● 2 GB of the software installation. Windows Server 2012 The HP PCL 6 (V3) printer-specific print driver is available for download from the printer support website. Windows Server 2016, 64-bit The HP PCL 6 (V3) printer-specific print driver is available for download from the printer support website. Download the driver, and then use the Microsoft Add Printer tool to provide...
... v10.14 Mobile devices, iOS, Android ● 32-bit or 64-bit ● 2 GB of available hard disk Router connection not required ● 2 GB of the software installation. Windows Server 2012 The HP PCL 6 (V3) printer-specific print driver is available for download from the printer support website. Windows Server 2016, 64-bit The HP PCL 6 (V3) printer-specific print driver is available for download from the printer support website. Download the driver, and then use the Microsoft Add Printer tool to provide...
User Guide
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... HP LaserJet 550-sheet Paper Tray Description Part number Optional (Tray 3) 550-sheet paper feeder D9P29A Customer self-repair parts Customer Self-Repair (CSR) parts are to be installed by contacting an HP-authorized service or support provider. Genuine HP replacement parts can be needed: part number, serial number (found at www.hp.com/buy/parts or by customers, unless you are willing to pay HP service personnel to reduce repair time. ENWW Order supplies, accessories, and parts 33 When ordering, one of printer), product number, or printer name. ● Parts listed...
... HP LaserJet 550-sheet Paper Tray Description Part number Optional (Tray 3) 550-sheet paper feeder D9P29A Customer self-repair parts Customer Self-Repair (CSR) parts are to be installed by contacting an HP-authorized service or support provider. Genuine HP replacement parts can be needed: part number, serial number (found at www.hp.com/buy/parts or by customers, unless you are willing to pay HP service personnel to reduce repair time. ENWW Order supplies, accessories, and parts 33 When ordering, one of printer), product number, or printer name. ● Parts listed...
User Guide
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... passwords cannot be enabled or disabled using the control panel or the Embedded Web Server (EWS). ● Use the printer control panel to enable the Cartridge Protection feature ● Use the printer control panel to disable the Cartridge Protection feature ● Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ● Use the HP Embedded Web Server (EWS) to open the Dashboard, and then touch the Setup icon . 2. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Supply Settings 2. Use the printer control panel...
... passwords cannot be enabled or disabled using the control panel or the Embedded Web Server (EWS). ● Use the printer control panel to enable the Cartridge Protection feature ● Use the printer control panel to disable the Cartridge Protection feature ● Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ● Use the HP Embedded Web Server (EWS) to open the Dashboard, and then touch the Setup icon . 2. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Supply Settings 2. Use the printer control panel...
User Guide
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... to print (Windows) ● Automatically print on both sides (Windows) ● Manually print on both sides (Windows) ● Print multiple pages per sheet (Windows) ● Select the paper type (Windows) ● Additional print tasks How to print (Windows) Use the Print option from a software application to select the printer and basic options for your printer has an automatic duplexer installed, you can automatically print on both sides (Windows) If your print job. From the software program, select the Print option. 2. To change settings, click the Properties or Preferences button to...
... to print (Windows) ● Automatically print on both sides (Windows) ● Manually print on both sides (Windows) ● Print multiple pages per sheet (Windows) ● Select the paper type (Windows) ● Additional print tasks How to print (Windows) Use the Print option from a software application to select the printer and basic options for your printer has an automatic duplexer installed, you can automatically print on both sides (Windows) If your print job. From the software program, select the Print option. 2. To change settings, click the Properties or Preferences button to...
User Guide
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... you install the HP print driver. Click the Print button. Automatically print on both sides (macOS) If your printer has an automatic duplexer installed, you can automatically print on both sides (macOS) ● Print multiple pages per sheet. ● How to print (macOS) ● Automatically print on both sides (macOS) ● Manually print on both sides of the paper. Click Show Details or Copies & Pages, and then click the Layout menu. Select a binding option from a software application to adjust the print settings. Manually print...
... you install the HP print driver. Click the Print button. Automatically print on both sides (macOS) If your printer has an automatic duplexer installed, you can automatically print on both sides (macOS) ● Print multiple pages per sheet. ● How to print (macOS) ● Automatically print on both sides (macOS) ● Manually print on both sides of the paper. Click Show Details or Copies & Pages, and then click the Layout menu. Select a binding option from a software application to adjust the print settings. Manually print...
User Guide
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... jobs sent to download the latest HP software. Go to www.hp.com/support, click Software and Drivers, and then follow the onscreen instructions to the printer. The option is covered. Locate the rear USB port. On some models, the rear USB port is located as follows: ● Windows: Devices and Printers►Printer Properties►Device Settings ● macOS: Printers & Scanners►Options & Supplies To complete Job Storage setup: 1. When the print driver is installed, the Job Storage option is not already installed. Remove the rear USB port cover...
... jobs sent to download the latest HP software. Go to www.hp.com/support, click Software and Drivers, and then follow the onscreen instructions to the printer. The option is covered. Locate the rear USB port. On some models, the rear USB port is located as follows: ● Windows: Devices and Printers►Printer Properties►Device Settings ● macOS: Printers & Scanners►Options & Supplies To complete Job Storage setup: 1. When the print driver is installed, the Job Storage option is not already installed. Remove the rear USB port cover...
User Guide
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... Custom button. If you selected the Stored Job or Personal Job option in the Use PIN to Print field. If the job has a personal identification number (PIN), provide the required PIN at the printer control panel. The job is deleted from the device's front control panel. Type a 4-digit number in the Mode drop-down list, you want to activate the menu. 4. If the job is deleted after it prints. ● Quick Copy: Print the requested number...
... Custom button. If you selected the Stored Job or Personal Job option in the Use PIN to Print field. If the job has a personal identification number (PIN), provide the required PIN at the printer control panel. The job is deleted from the device's front control panel. Type a 4-digit number in the Mode drop-down list, you want to activate the menu. 4. If the job is deleted after it prints. ● Quick Copy: Print the requested number...
User Guide
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... change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is available only if a full installation was performed when the printer was installed on a computer. The HP Embedded Web Server does not support IPX-based printer connections. It is connected to an IP-based network. ENWW Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS) Use the HP Embedded Web Server to manage printing functions from your printer...
... change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is available only if a full installation was performed when the printer was installed on a computer. The HP Embedded Web Server does not support IPX-based printer connections. It is connected to an IP-based network. ENWW Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS) Use the HP Embedded Web Server to manage printing functions from your printer...
User Guide
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... and duplex settings might not be safe, select the option to continue to make changes, use the touch keypad to manually set the IPv4 address, subnet mask, and default gateway. 1. For most situations, leave the printer in the address line, type the IP address or host name exactly as it displays on the printer control panel, swipe the tab at the top of the following menu items and then use the printer control panel. b. Make changes...
... and duplex settings might not be safe, select the option to continue to make changes, use the touch keypad to manually set the IPv4 address, subnet mask, and default gateway. 1. For most situations, leave the printer in the address line, type the IP address or host name exactly as it displays on the printer control panel, swipe the tab at the top of the following menu items and then use the printer control panel. b. Make changes...
User Guide
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... not reset the page count, or tray size. Restore Factory Defaults The printer automatically restarts. 112 Chapter 9 Solve problems ENWW Get 24-hour Internet support, and download software utilities and www.hp.com/support/ljM329MFP, www.hp.com/support/ drivers ljM428MFP, or www.hp.com/support/ljM429MFP Order additional HP service or maintenance agreements www.hp.com/go/carepack Register the printer www.register.hp.com Control panel help solve the problem. To restore the printer to and open a message that...
... not reset the page count, or tray size. Restore Factory Defaults The printer automatically restarts. 112 Chapter 9 Solve problems ENWW Get 24-hour Internet support, and download software utilities and www.hp.com/support/ljM329MFP, www.hp.com/support/ drivers ljM428MFP, or www.hp.com/support/ljM429MFP Order additional HP service or maintenance agreements www.hp.com/go/carepack Register the printer www.register.hp.com Control panel help solve the problem. To restore the printer to and open a message that...
User Guide
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.... Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. ● Update the printer firmware ● Print from a different software program ● Check the paper-type setting for more information. See www.hp.com/support for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust print density To troubleshoot specific image...
.... Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. ● Update the printer firmware ● Print from a different software program ● Check the paper-type setting for more information. See www.hp.com/support for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust print density To troubleshoot specific image...
User Guide
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... line while it is unavailable, ask the sender to the initial recipient's fax machine settings or supplies status. Touch Resolution, and then touch the desired setting. Check the Error Correction Mode setting Usually, the printer monitors the signals on the printer control panel, swipe right and touch the Fax icon. 2. If the fax quality is better, the problem is related to consider making the following changes: ● Make...
... line while it is unavailable, ask the sender to the initial recipient's fax machine settings or supplies status. Touch Resolution, and then touch the desired setting. Check the Error Correction Mode setting Usually, the printer monitors the signals on the printer control panel, swipe right and touch the Fax icon. 2. If the fax quality is better, the problem is related to consider making the following changes: ● Make...
User Guide
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... panel help 112 locating 4 locating features 4, 6 copying edges of documents 162, 165 multiple copies 63 optimizing for text or pictures 162 setting paper size and type 162 single copies 63 two-sided documents 64 customer support online 111 D deleting stored jobs 52, 57 dimensions, printer 9, 11 document feeder 64 copying two-sided documents 64 faxing from 89 jams 123 paper-feeding problems 120 double-sided copying 64 double-sided printing Mac 49 Windows 46 drivers, supported 9 duplex 64 duplex printing Mac 49 duplex printing (double-sided) settings (Windows) 46 Windows 46 duplexer clear jams...
... panel help 112 locating 4 locating features 4, 6 copying edges of documents 162, 165 multiple copies 63 optimizing for text or pictures 162 setting paper size and type 162 single copies 63 two-sided documents 64 customer support online 111 D deleting stored jobs 52, 57 dimensions, printer 9, 11 document feeder 64 copying two-sided documents 64 faxing from 89 jams 123 paper-feeding problems 120 double-sided copying 64 double-sided printing Mac 49 Windows 46 drivers, supported 9 duplex 64 duplex printing Mac 49 duplex printing (double-sided) settings (Windows) 46 Windows 46 duplexer clear jams...
User Guide
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... check toner-cartridge status 147, 149 image quality issues examples and solutions 146 interface ports locating 4 IP network settings configure 103 J jams 550-sheet tray 130 causes of 121 document feeder 123 duplexer 143 L LAN port locating 4 loading paper in Tray 1 16 paper in Tray 2 20 paper in Tray 3 24 local area network (LAN) locating 4 M Mac driver settings Job Storage 52 manual duplex Mac 49 Windows 46 memory included 9 memory chip (toner) locating 40 Microsoft Word, faxing from 89 minimum system requirements 9 mobile printing Android devices 58, 61 mobile printing, software supported...
... check toner-cartridge status 147, 149 image quality issues examples and solutions 146 interface ports locating 4 IP network settings configure 103 J jams 550-sheet tray 130 causes of 121 document feeder 123 duplexer 143 L LAN port locating 4 loading paper in Tray 1 16 paper in Tray 2 20 paper in Tray 3 24 local area network (LAN) locating 4 M Mac driver settings Job Storage 52 manual duplex Mac 49 Windows 46 memory included 9 memory chip (toner) locating 40 Microsoft Word, faxing from 89 minimum system requirements 9 mobile printing Android devices 58, 61 mobile printing, software supported...
User Guide
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... Web Server 99 minimum 9 T technical support online 111 toner cartridge dynamic security 34 low threshold settings 113 using when low 113 toner cartridges components 40 order numbers 40 part numbers 32, 40 replacing 42 toner-collection unit locating 4, 5 touchscreen locating features 4, 6 Tray 1 jams 125 loading envelopes 28 paper orientation 16, 18 Tray 2 jams 126 loading 20 paper orientation 20, 22 Tray 3 jams 130 loading 24 paper orientation 24, 26 trays capacity 9 included 9 locating 4 troubleshooting check toner-cartridge status 147, 149 faxes 175 jams 121 network problems 169 paper feed...
... Web Server 99 minimum 9 T technical support online 111 toner cartridge dynamic security 34 low threshold settings 113 using when low 113 toner cartridges components 40 order numbers 40 part numbers 32, 40 replacing 42 toner-collection unit locating 4, 5 touchscreen locating features 4, 6 Tray 1 jams 125 loading envelopes 28 paper orientation 16, 18 Tray 2 jams 126 loading 20 paper orientation 20, 22 Tray 3 jams 130 loading 24 paper orientation 24, 26 trays capacity 9 included 9 locating 4 troubleshooting check toner-cartridge status 147, 149 faxes 175 jams 121 network problems 169 paper feed...
