User Guide
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... Enable or disable the Cartridge Policy feature ...80 Replace the toner cartridge...80 Cartridge information ...80 Remove and replace the toner cartridge...80 9 Solve problems...83 HP support ...83 Contact HP...83 Register printer...83 Additional warranty options ...83 Additional information ...84 Printer is unable to print ...84 Check printer connection to the Internet ...84 Make sure to use Original HP cartridges ...84 Check the printer settings and status...84 Cannot set up Web Services ...84 Print printer reports...84 To print a report from the printer control panel...84...
... Enable or disable the Cartridge Policy feature ...80 Replace the toner cartridge...80 Cartridge information ...80 Remove and replace the toner cartridge...80 9 Solve problems...83 HP support ...83 Contact HP...83 Register printer...83 Additional warranty options ...83 Additional information ...84 Printer is unable to print ...84 Check printer connection to the Internet ...84 Make sure to use Original HP cartridges ...84 Check the printer settings and status...84 Cannot set up Web Services ...84 Print printer reports...84 To print a report from the printer control panel...84...
User Guide
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...input tray ...91 Clear jams from the cartridge access area...92 Clear jams in the document feeder ...95 Clear jams from the rear of the printer...96 Improve print quality ...97 Introduction...97 Print from a different software program...98 Check the paper-type setting for the print job...98 Check the paper type setting on the printer...98 Check the paper type setting (Windows) ...98 Check the paper type setting (OS X) ...98 Check toner-cartridge status ...98 Print a cleaning page ...99 Visually inspect the toner cartridge ...99 Check paper and the printing environment ...99 Step one: Use paper...
...input tray ...91 Clear jams from the cartridge access area...92 Clear jams in the document feeder ...95 Clear jams from the rear of the printer...96 Improve print quality ...97 Introduction...97 Print from a different software program...98 Check the paper-type setting for the print job...98 Check the paper type setting on the printer...98 Check the paper type setting (Windows) ...98 Check the paper type setting (OS X) ...98 Check toner-cartridge status ...98 Print a cleaning page ...99 Visually inspect the toner cartridge ...99 Check paper and the printing environment ...99 Step one: Use paper...
User Guide
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... changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax setup, and other maintenance settings and generating reports. Table 1-5 Dashboard icons Feature Description Setup: Displays the setup screen for planning purposes only. Print from a USB flash drive. You can create the list using the HP Smart app, go to the network. When you access the icons on the display, check the status of shortcuts frequently used. You can also change settings and print a guide. For more information, see Change wireless settings...
... changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax setup, and other maintenance settings and generating reports. Table 1-5 Dashboard icons Feature Description Setup: Displays the setup screen for planning purposes only. Print from a USB flash drive. You can create the list using the HP Smart app, go to the network. When you access the icons on the display, check the status of shortcuts frequently used. You can also change settings and print a guide. For more information, see Change wireless settings...
User Guide
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...+ specific app features and firmware updates. During setup, you can print using a USB cable connection, if desired, but the printer must connect the printer to function. Touch Network Setup. 3. Connect your printer 9 Make sure your computer is applicable to a Wi-Fi network using HP software Install the HP software on your computer and use it , visit hpsmart.com/setup. 1. See Restore original factory defaults and settings. 4. Connect your printer to wireless printers only. Connect your printer to your Wi-Fi network. If non-Original HP supplies or refilled cartridges...
...+ specific app features and firmware updates. During setup, you can print using a USB cable connection, if desired, but the printer must connect the printer to function. Touch Network Setup. 3. Connect your printer 9 Make sure your computer is applicable to a Wi-Fi network using HP software Install the HP software on your computer and use it , visit hpsmart.com/setup. 1. See Restore original factory defaults and settings. 4. Connect your printer to wireless printers only. Connect your printer to your Wi-Fi network. If non-Original HP supplies or refilled cartridges...
User Guide
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... on the control panel after each fax is set up the printer to avoid possible printing delays. This is On (Fax Send). To include an image of the following options. When you receive. Touch Setup. 3. Prints a fax confirmation report for every fax you send and receive. Touch Setup. 3. When turned off, a confirmation message appears briefly on low toner, consider having a replacement cartridge available to print error reports and...
... on the control panel after each fax is set up the printer to avoid possible printing delays. This is On (Fax Send). To include an image of the following options. When you receive. Touch Setup. 3. Prints a fax confirmation report for every fax you send and receive. Touch Setup. 3. When turned off, a confirmation message appears briefly on low toner, consider having a replacement cartridge available to print error reports and...
User Guide
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..., Setup, and Preferences. 3. Run a fax test. If you also have a fax line on which you receive no voice calls, and you encounter problems setting up the printer as described in person to your country/region adapter. 2. Table 6-8 Back view of the printer Feature Description 1 Telephone wall jack. 2 Use a minimum 26 AWG phone cord to connect to the Fax port on...
..., Setup, and Preferences. 3. Run a fax test. If you also have a fax line on which you receive no voice calls, and you encounter problems setting up the printer as described in person to your country/region adapter. 2. Table 6-8 Back view of the printer Feature Description 1 Telephone wall jack. 2 Use a minimum 26 AWG phone cord to connect to the Fax port on...
User Guide
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... the telephone wall jack and connect it to the maximum number of rings supported by country/region.) 8. You might want to connect a phone to the Fax port on the Auto Answer setting. 6. NOTE: If your answering machine does not let you connect an external phone, you encounter problems setting up the printer with a shared voice/fax line with optional equipment, contact your answering...
... the telephone wall jack and connect it to the maximum number of rings supported by country/region.) 8. You might want to connect a phone to the Fax port on the Auto Answer setting. 6. NOTE: If your answering machine does not let you connect an external phone, you encounter problems setting up the printer with a shared voice/fax line with optional equipment, contact your answering...
User Guide
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... rings, your answering machine answers after a low number of your computer (your answering machine can use a parallel splitter (also known as a computer with optional equipment, contact your local service provider or vendor for convenience you encounter problems setting up modem). 3. If incoming fax tones are no fax tones, the printer stops monitoring the line and your computer dial-up the...
... rings, your answering machine answers after a low number of your computer (your answering machine can use a parallel splitter (also known as a computer with optional equipment, contact your local service provider or vendor for convenience you encounter problems setting up modem). 3. If incoming fax tones are no fax tones, the printer stops monitoring the line and your computer dial-up the...
User Guide
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... correct type of the test. If your modem software is plugged into the Fax port on how to your home or office setup instructions. 2. Make sure the cartridges are installed, and that full-size paper is set up correctly for faxing. NOTE: If you do not turn off that connects from the telephone wall jack and plug it is loaded in your modem software, the printer cannot...
... correct type of the test. If your modem software is plugged into the Fax port on how to your home or office setup instructions. 2. Make sure the cartridges are installed, and that full-size paper is set up correctly for faxing. NOTE: If you do not turn off that connects from the telephone wall jack and plug it is loaded in your modem software, the printer cannot...
User Guide
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... HP server, the printer prints an information sheet. Click Start Pairing to pair your printer against potential security threats. If you cannot turn off the auto-update. 74 Chapter 7 Configure your network uses proxy settings, follow the on the information sheet to finish setting up Web Services 1. NOTE: To use these cloud-based solutions, the printer must be connected to a Wi-Fi or Ethernet network with Internet access, the printer automatically updates the printer when new updates...
... HP server, the printer prints an information sheet. Click Start Pairing to pair your printer against potential security threats. If you cannot turn off the auto-update. 74 Chapter 7 Configure your network uses proxy settings, follow the on the information sheet to finish setting up Web Services 1. NOTE: To use these cloud-based solutions, the printer must be connected to a Wi-Fi or Ethernet network with Internet access, the printer automatically updates the printer when new updates...
User Guide
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... identification number (PIN) is unsafe, select the option to locate the label. - Once you have not installed the HP printer software, visit hp.com/plus-support to EWS, you have access to download and install the necessary software. NOTE: If you can open EWS using the Embedded Web Server (EWS) Use the Embedded Web Server (EWS) to manage printing functions from your computer. ● View printer status information ● Check the information and status of the toner supplies...
... identification number (PIN) is unsafe, select the option to locate the label. - Once you have not installed the HP printer software, visit hp.com/plus-support to EWS, you have access to download and install the necessary software. NOTE: If you can open EWS using the Embedded Web Server (EWS) Use the Embedded Web Server (EWS) to manage printing functions from your computer. ● View printer status information ● Check the information and status of the toner supplies...
User Guide
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... fix connection issues, and more. 1. See Configure the printer using the Embedded Web Server (EWS). 2. Click Image Registration and make the necessary changes. 5. Click Apply. To print a report from the printer control panel Network Configuration Page (wireless models) Configuration report shows the IP settings, Ports/Services status, a list of Wi-Fi networks in range of the printer. Printer reports Table 9-1 Printer reports Printer report Description How to help identify internet Report connectivity issues which you turn on /off status, and security pass code...
... fix connection issues, and more. 1. See Configure the printer using the Embedded Web Server (EWS). 2. Click Image Registration and make the necessary changes. 5. Click Apply. To print a report from the printer control panel Network Configuration Page (wireless models) Configuration report shows the IP settings, Ports/Services status, a list of Wi-Fi networks in range of the printer. Printer reports Table 9-1 Printer reports Printer report Description How to help identify internet Report connectivity issues which you turn on /off status, and security pass code...
User Guide
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..., the print driver displays the Copies & Pages menu. The configuration report indicates when a supply level is no longer acceptable. ● Missing toner ● Scattered dots of paper. Check the paper-type setting for the print job Check the paper type setting when printing from the Media Type drop-down list, and then click the Finishing menu. 4. Click the File menu, and then click the Print option. 2. The toner cartridge does not need to install when print quality is very low. Check the paper settings. Check toner-cartridge status Print quality problems can occur when using...
..., the print driver displays the Copies & Pages menu. The configuration report indicates when a supply level is no longer acceptable. ● Missing toner ● Scattered dots of paper. Check the paper-type setting for the print job Check the paper type setting when printing from the Media Type drop-down list, and then click the Finishing menu. 4. Click the File menu, and then click the Print option. 2. The toner cartridge does not need to install when print quality is very low. Check the paper settings. Check toner-cartridge status Print quality problems can occur when using...
User Guide
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... printer and can cause print-quality issues such as glitter. ● Use paper that the sealing tape has been removed. 2. For more information on it. See Configure the printer using the Embedded Web Server (EWS). 2. Do not use in laser printers. Check to see if you see Configure the printer using the Embedded Web Server (EWS). 2. Reinstall the toner cartridge and print a few pages to see if the problem is designed only for damage. 3. From the printer control panel...
... printer and can cause print-quality issues such as glitter. ● Use paper that the sealing tape has been removed. 2. For more information on it. See Configure the printer using the Embedded Web Server (EWS). 2. Do not use in laser printers. Check to see if you see Configure the printer using the Embedded Web Server (EWS). 2. Reinstall the toner cartridge and print a few pages to see if the problem is designed only for damage. 3. From the printer control panel...
User Guide
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... The following information provides troubleshooting steps for print-quality or paper-feeding issues. Click the Settings tab. 3. Step two: Check the environment The environment can leave residue inside the printer. Adjust Print Density Complete the following defects: ● Light print ● Gray background or dark print ● Blank pages ● Black pages ● Dark or light bands ● Dark or light streaks ● Missing toner 100 Chapter 9 Solve problems Using smoother paper generally results in a confined...
... The following information provides troubleshooting steps for print-quality or paper-feeding issues. Click the Settings tab. 3. Step two: Check the environment The environment can leave residue inside the printer. Adjust Print Density Complete the following defects: ● Light print ● Gray background or dark print ● Blank pages ● Black pages ● Dark or light bands ● Dark or light streaks ● Missing toner 100 Chapter 9 Solve problems Using smoother paper generally results in a confined...
User Guide
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... the report are still having problems faxing, verify that full-size paper is plugged into the correct port ● Checks for an active phone line To test fax setup via the printer control panel 1. The "Fax Hardware Test" failed ● Turn the printer off by pressing the Power button located on the display and prints a report. 4. Run the test again. Fax issues Run the fax test report first to the right and...
... the report are still having problems faxing, verify that full-size paper is plugged into the correct port ● Checks for an active phone line To test fax setup via the printer control panel 1. The "Fax Hardware Test" failed ● Turn the printer off by pressing the Power button located on the display and prints a report. 4. Run the test again. Fax issues Run the fax test report first to the right and...
User Guide
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.... 3. Enable the firewall when you allow the programs to the same wireless network. ● For OS X, verify that your computer connects to print. ● With secured networks, verify that the print driver is installed on the network. 6. Make sure that the wireless router supports Bonjour. Print a network configuration page. 116 Chapter 9 Solve problems Many devices can open the printer EWS from the manufacturer. 2. The printer does not print after moving the wireless router or printer 1. Turn...
.... 3. Enable the firewall when you allow the programs to the same wireless network. ● For OS X, verify that your computer connects to print. ● With secured networks, verify that the print driver is installed on the network. 6. Make sure that the wireless router supports Bonjour. Print a network configuration page. 116 Chapter 9 Solve problems Many devices can open the printer EWS from the manufacturer. 2. The printer does not print after moving the wireless router or printer 1. Turn...
User Guide
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... HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. HP products may contain remanufactured parts equivalent to repair the goods. HP limited warranty statement Table B-1 HP limited warranty statement HP PRODUCT HP LaserJet Pro MFP 3101e-3108e series DURATION OF LIMITED WARRANTY* Two-year limited warranty NOTE: *Warranty and support options vary by refurbished goods of HP products will replace software...
... HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. HP products may contain remanufactured parts equivalent to repair the goods. HP limited warranty statement Table B-1 HP limited warranty statement HP PRODUCT HP LaserJet Pro MFP 3101e-3108e series DURATION OF LIMITED WARRANTY* Two-year limited warranty NOTE: *Warranty and support options vary by refurbished goods of HP products will replace software...
User Guide
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... HP LaserJet Pro MFP 3104fdw Regulatory model number SHNGC-2001-00 SHNGC-2001-01 FCC regulations This equipment has been tested and found to comply with the limits for the product voltage rating. If this equipment is encouraged to try to correct the interference by turning the equipment off and on the product label. However, there is on , the user...
... HP LaserJet Pro MFP 3104fdw Regulatory model number SHNGC-2001-00 SHNGC-2001-01 FCC regulations This equipment has been tested and found to comply with the limits for the product voltage rating. If this equipment is encouraged to try to correct the interference by turning the equipment off and on the product label. However, there is on , the user...
User Guide
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... the print cartridge, the supports for trays and bins, the power cord, and the telephone cord (if provided). It is recommended that the customer install an AC surge arrestor in advance that could affect the operation of service may make the necessary modifications in this manual for repair and (or) warranty information. The REN is used on the telephone line may result in the devices...
... the print cartridge, the supports for trays and bins, the power cord, and the telephone cord (if provided). It is recommended that the customer install an AC surge arrestor in advance that could affect the operation of service may make the necessary modifications in this manual for repair and (or) warranty information. The REN is used on the telephone line may result in the devices...