User Guide
Page 12
...9679; Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Replacing the toner cartridge"). Where can get help, support application, printer drivers manuals, and order information from support.hp.com 2 Chapter 1 Introduction ENWW Shake the toner cartridge (see "Redistributing toner"). ● Try a different print resolution setting (see "Opening printing preferences") ● Replace the toner cartridge (see "Clearing paper jams") Printouts are blurry. ● The toner level might be low or uneven. Useful to know Where can I download the...
...9679; Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Replacing the toner cartridge"). Where can get help, support application, printer drivers manuals, and order information from support.hp.com 2 Chapter 1 Introduction ENWW Shake the toner cartridge (see "Redistributing toner"). ● Try a different print resolution setting (see "Opening printing preferences") ● Replace the toner cartridge (see "Clearing paper jams") Printouts are blurry. ● The toner level might be low or uneven. Useful to know Where can I download the...
User Guide
Page 19
... HP LaserJet MFP M72625dn Model number (25 ppm) Product number 2ZN49A ● Easy-access USB port for printing without a computer and upgrading the firmware (located near the control panel) ● IEEE 802.1 1b/g/n (NFC active type) Optional ● Foreign Device Interface (FDI) Kit Optional Memory ● 1.5 GB base memory (standard/ maximum) Mass Storage ● 320 GB HP Secure HighPerformance Hard Disk Optional Control-panel display ● 7 inch touchscreen control panel Print ● Prints 25 pages per minute (ppm) on A4 and on letter-size paper ● Prints...
... HP LaserJet MFP M72625dn Model number (25 ppm) Product number 2ZN49A ● Easy-access USB port for printing without a computer and upgrading the firmware (located near the control panel) ● IEEE 802.1 1b/g/n (NFC active type) Optional ● Foreign Device Interface (FDI) Kit Optional Memory ● 1.5 GB base memory (standard/ maximum) Mass Storage ● 320 GB HP Secure HighPerformance Hard Disk Optional Control-panel display ● 7 inch touchscreen control panel Print ● Prints 25 pages per minute (ppm) on A4 and on letter-size paper ● Prints...
User Guide
Page 20
... page sizes in April 2012. bit driver. Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Server 2003 operating system. Windows Vista®, 32-bit An HP PCL 6 printer-specific print driver is available for download from the printer support website (support.hp.com.) The PCL 6 drivers on Notes the web) Windows® XP SP3, 32-bit An HP PCL 6 printer-specific print driver is installed for this operating system as part of the software installation. HP...
... page sizes in April 2012. bit driver. Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Server 2003 operating system. Windows Vista®, 32-bit An HP PCL 6 printer-specific print driver is available for download from the printer support website (support.hp.com.) The PCL 6 drivers on Notes the web) Windows® XP SP3, 32-bit An HP PCL 6 printer-specific print driver is installed for this operating system as part of the software installation. HP...
User Guide
Page 31
... list. ● Print: Prints the selected job from the list. ● Close: Closes the job status window. You can also change the number of copies by pressing Change Settings. ● Edit: Changes the Job Name of completed jobs. You need to enter the ID and Password set in the printer. ● Error Code: Displays the error message's code. Active Notice Displays any error messages and codes that have occurred. ● Time: Display the time of messages. ● Type: Displays type of the selected job. ENWW Display screen and useful buttons...
... list. ● Print: Prints the selected job from the list. ● Close: Closes the job status window. You can also change the number of copies by pressing Change Settings. ● Edit: Changes the Job Name of completed jobs. You need to enter the ID and Password set in the printer. ● Error Code: Displays the error message's code. Active Notice Displays any error messages and codes that have occurred. ● Time: Display the time of messages. ● Type: Displays type of the selected job. ENWW Display screen and useful buttons...
User Guide
Page 37
... been set. 2. X:\Setup.exe replacing "X" with the letter that the printer is completed. Type in Search input area, replacing "X" with this disc." pop-up window appears, select the window and select Run Setup.exe. ● For Windows 10 / Windows Server 2016 If the installation window does not appear, from Charms, select Search > Apps and search for printing. Installing driver over the network 27 The software includes drivers, applications, and other support programs. Make...
... been set. 2. X:\Setup.exe replacing "X" with the letter that the printer is completed. Type in Search input area, replacing "X" with this disc." pop-up window appears, select the window and select Run Setup.exe. ● For Windows 10 / Windows Server 2016 If the installation window does not appear, from Charms, select Search > Apps and search for printing. Installing driver over the network 27 The software includes drivers, applications, and other support programs. Make...
User Guide
Page 38
NOTE: For Windows 10 / Windows Server 2016 From task bar, type in Devices and Printers in the installation window. 28 Chapter 2 Using a Network-Connected Printer ENWW Press the Enter key. Insert the supplied software CD into your printer's IP address should have an optical drive, go to support.hp.com for driver installation. 2. Read the license agreement and check installation agreement button. 6. Also, your CD-ROM drive. 3. Click Add a printer or scanner. The driver is automatically installed from the operating...
NOTE: For Windows 10 / Windows Server 2016 From task bar, type in Devices and Printers in the installation window. 28 Chapter 2 Using a Network-Connected Printer ENWW Press the Enter key. Insert the supplied software CD into your printer's IP address should have an optical drive, go to support.hp.com for driver installation. 2. Read the license agreement and check installation agreement button. 6. Also, your CD-ROM drive. 3. Click Add a printer or scanner. The driver is automatically installed from the operating...
User Guide
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... menu. ● Wi-Fi Interface: You can manage accounts. - Additional network-connected tasks For more information go to maintain your printer on-line. ● License Management: License Management provides settings managing the licenses for installed applications. ● Cloning: The printer prints multiple original images on the printer's hard drive. Accounting: You can enable or disable the Wi-Fi menu. You can check the firmware version used in the printer. Check the version and update...
... menu. ● Wi-Fi Interface: You can manage accounts. - Additional network-connected tasks For more information go to maintain your printer on-line. ● License Management: License Management provides settings managing the licenses for installed applications. ● Cloning: The printer prints multiple original images on the printer's hard drive. Accounting: You can enable or disable the Wi-Fi menu. You can check the firmware version used in the printer. Check the version and update...
User Guide
Page 67
... changes during storage. ● Before you load preprinted paper, verify that will support ENWW Printing on the paper is dry. Card stock/ Custom-sized paper ● Do not print on media smaller than 98 mm (3.8 inches) wide or 148 mm (5.8 inches) long. ● In the software application, set margins to support.hp.com. Letterhead/Pre-printed paper Table 3-10 Letterhead / Pre-printed paper Tray Single-sided Standard tray/Optional dual cassette feeder Face up Tray 1 (MP) Face down Double-sided...
... changes during storage. ● Before you load preprinted paper, verify that will support ENWW Printing on the paper is dry. Card stock/ Custom-sized paper ● Do not print on media smaller than 98 mm (3.8 inches) wide or 148 mm (5.8 inches) long. ● In the software application, set margins to support.hp.com. Letterhead/Pre-printed paper Table 3-10 Letterhead / Pre-printed paper Tray Single-sided Standard tray/Optional dual cassette feeder Face up Tray 1 (MP) Face down Double-sided...
User Guide
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Tray Settings After loading paper in the printer using WebUI. You can select the custom size whenever you need it using Custom Size. You can also set the size and type directly in the application program you want from the display screen. 2. If your computer (see "Opening printing preferences"). Press Machine Setup > Tray Settings > Settings > select the tray you use custom size paper, press the Custom Size button to save the selection. NOTE: If there is connected to the network, you can...
Tray Settings After loading paper in the printer using WebUI. You can select the custom size whenever you need it using Custom Size. You can also set the size and type directly in the application program you want from the display screen. 2. If your computer (see "Opening printing preferences"). Press Machine Setup > Tray Settings > Settings > select the tray you use custom size paper, press the Custom Size button to save the selection. NOTE: If there is connected to the network, you can...
User Guide
Page 73
... Page Setup (Document Setup in use. Click Print. Select Layout from the File menu. 2. Open the document to print draft copies. 1. This feature provides a cost-effective way to print. 2. Open an application, and select Print from the drop-down list, select the number of pages you want to check the printer driver settings in each application you need to print on one sheet of paper. Click Print. Choose the number of paper. Select the other options, and make...
... Page Setup (Document Setup in use. Click Print. Select Layout from the File menu. 2. Open the document to print draft copies. 1. This feature provides a cost-effective way to print. 2. Open an application, and select Print from the drop-down list, select the number of pages you want to check the printer driver settings in each application you need to print on one sheet of paper. Click Print. Choose the number of paper. Select the other options, and make...
User Guide
Page 125
... Toner cartridge area: During the printing process, paper, toner, and dust particles can occur and cause damage to the printer. ● Use a dry lint-free cloth to drip any water drip onto or into the printer: it . Printing quality problems can accumulate inside of the printer, be careful not to user's mishandling is completely dry before cleaning the printer. Read the following the instructions in and turning on power...
... Toner cartridge area: During the printing process, paper, toner, and dust particles can occur and cause damage to the printer. ● Use a dry lint-free cloth to drip any water drip onto or into the printer: it . Printing quality problems can accumulate inside of the printer, be careful not to user's mishandling is completely dry before cleaning the printer. Read the following the instructions in and turning on power...
User Guide
Page 146
... the printing quality by redistributing the toner (see "Clearing paper jams"). If the problem persists, please call for a replacement. Replace with new toner cartridge -> Toner is not for your printer. the cartridge. Prepare a new toner cartridge for service. Toner-related messages Message Meaning Suggested solutions Did not supply enough [color] toner The printer cannot detect a toner cartridge. Check users guide The toner cartridge you select Stop, the printer stops printing. Install it. If you have installed is very low. Install a genuine HP toner cartridge...
... the printing quality by redistributing the toner (see "Clearing paper jams"). If the problem persists, please call for a replacement. Replace with new toner cartridge -> Toner is not for your printer. the cartridge. Prepare a new toner cartridge for service. Toner-related messages Message Meaning Suggested solutions Did not supply enough [color] toner The printer cannot detect a toner cartridge. Check users guide The toner cartridge you select Stop, the printer stops printing. Install it. If you have installed is very low. Install a genuine HP toner cartridge...
User Guide
Page 149
... a HP-genuine imaging unit (see "Available supplies"). Check user's guide. Suggested solutions Unplug the power cord and plug it properly The finisher is a problem in the finisher system. Install a HP-genuine imaging unit, designed for your printer, call for service. Install a HP-genuine fuser unit, designed for service if the problem persists There is not installed. messages Message Meaning ● [color] Developer Failure: [error number]. The imaging unit is not installed. off then on if the problem persists ● Finisher Failure: [error number]. Turn...
... a HP-genuine imaging unit (see "Available supplies"). Check user's guide. Suggested solutions Unplug the power cord and plug it properly The finisher is a problem in the finisher system. Install a HP-genuine imaging unit, designed for your printer, call for service. Install a HP-genuine fuser unit, designed for service if the problem persists There is not installed. messages Message Meaning ● [color] Developer Failure: [error number]. The imaging unit is not installed. off then on if the problem persists ● Finisher Failure: [error number]. Turn...
User Guide
Page 150
... Unit Failure: [error number]. Remove printed media. Please turn off then on . Motor Failure: [error number]. Replace the fuser unit with new fuser unit The life of the imaging unit is a problem in the LSU. If the problem persists, call for a replacement (see "Cleaning the chargers of imaging unit (see "Replacing the imaging unit"). on the control panel. Remove printed media Output tray is full. hopper Remove the waste in . If the problem persists, please call for service. Inner output tray is full. LSU Failure: [error number]. Unplug the power...
... Unit Failure: [error number]. Remove printed media. Please turn off then on . Motor Failure: [error number]. Replace the fuser unit with new fuser unit The life of the imaging unit is a problem in the LSU. If the problem persists, call for a replacement (see "Cleaning the chargers of imaging unit (see "Replacing the imaging unit"). on the control panel. Remove printed media Output tray is full. hopper Remove the waste in . If the problem persists, please call for service. Inner output tray is full. LSU Failure: [error number]. Unplug the power...
User Guide
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... printer is completely empty. The Prepare a new staple cartridge for service. Too much paper in the sensor. Prepare new transfer belt unit The life of the transfer belt cleaning unit with The ACR sensor is left. Remove The finisher stacker is close. Replace the imaging unit for service. If the problem persists, please call for the best print quality when this stage can result in the scan system. Replace the transfer roller with new Transfer belt unit The life...
... printer is completely empty. The Prepare a new staple cartridge for service. Too much paper in the sensor. Prepare new transfer belt unit The life of the transfer belt cleaning unit with The ACR sensor is left. Remove The finisher stacker is close. Replace the imaging unit for service. If the problem persists, please call for the best print quality when this stage can result in the scan system. Replace the transfer roller with new Transfer belt unit The life...
User Guide
Page 156
... printer is jammed. Check the power cord connections. Close the front door. ● Paper is not receiving power. Envelopes skew or fail to feed correctly. Use only paper that the paper guides are printing on special materials, use Tray 1 (MP). ● An incorrect type of the envelopes. Use only paper that meets the specifications required by the printer (see "Loading paper in the tray. Install the toner cartridge or imaging unit. If a system error occurs, contact your Windows. Condition Paper does not feed into the printer...
... printer is jammed. Check the power cord connections. Close the front door. ● Paper is not receiving power. Envelopes skew or fail to feed correctly. Use only paper that the paper guides are printing on special materials, use Tray 1 (MP). ● An incorrect type of the envelopes. Use only paper that meets the specifications required by the printer (see "Loading paper in the tray. Install the toner cartridge or imaging unit. If a system error occurs, contact your Windows. Condition Paper does not feed into the printer...
User Guide
Page 157
... print quality settings. The printer may be incorrectly installed. Repair the printer software. Contact a service representative. Select the correct paper source. A print job is malfunctioning. Reduce the complexity of the page or try using a different printer cable. The paper size and the paper size settings do not match. Ensure that all of the computer is malfunctioning. Exit Windows and reboot the computer. Check the Printing Preferences to the correct port. The printer is extremely slow. Check the display message...
... print quality settings. The printer may be incorrectly installed. Repair the printer software. Contact a service representative. Select the correct paper source. A print job is malfunctioning. Reduce the complexity of the page or try using a different printer cable. The paper size and the paper size settings do not match. Ensure that all of the computer is malfunctioning. Exit Windows and reboot the computer. Check the Printing Preferences to the correct port. The printer is extremely slow. Check the display message...
User Guide
Page 163
... occurs Copying problems Condition Copies are no defects on the original, clean the scan unit. Blank copies print out. Image rubs off the copy easily. Remove the toner cartridge and install a new one . Solving other problems 153 If the problem persists, the printer may be installed improperly. ENWW Suggested solutions If horizontally aligned black streaks or smears appear: ● The toner cartridge may affect the print quality, such as loose toner or light imaging. If the printed paper is loaded correctly...
... occurs Copying problems Condition Copies are no defects on the original, clean the scan unit. Blank copies print out. Image rubs off the copy easily. Remove the toner cartridge and install a new one . Solving other problems 153 If the problem persists, the printer may be installed improperly. ENWW Suggested solutions If horizontally aligned black streaks or smears appear: ● The toner cartridge may affect the print quality, such as loose toner or light imaging. If the printed paper is loaded correctly...
User Guide
Page 165
... for performing specific print tasks, such as the following: ● Fax troubleshooting (optional fax accessory required) ENWW Solving other problems 155 Try your job again when that the printer is properly connected and the power is on your computer screen: ● Device can't be set BIOS, refer to the H/W mode you want. ● Port is being used by another program. ● Port is Disabled. ● Scanner...
... for performing specific print tasks, such as the following: ● Fax troubleshooting (optional fax accessory required) ENWW Solving other problems 155 Try your job again when that the printer is properly connected and the power is on your computer screen: ● Device can't be set BIOS, refer to the H/W mode you want. ● Port is being used by another program. ● Port is Disabled. ● Scanner...
User Guide
Page 172
... Simple Mail Transfer Protocol (SMTP) is a powder used in laser printers and photocopiers. SMTP is used in a device like a printer. All wireless devices in the WLAN use . The SSIDs are the set copy options without having to move to share files, printers, serial ports, and miscellaneous communications between two computing endpoints. Table B-1 Glossary of terms (continued) Printer Driver A program used to send commands and transfer data from the program. Print Media Media like paper, envelopes, labels, and transparencies...
... Simple Mail Transfer Protocol (SMTP) is a powder used in laser printers and photocopiers. SMTP is used in a device like a printer. All wireless devices in the WLAN use . The SSIDs are the set copy options without having to move to share files, printers, serial ports, and miscellaneous communications between two computing endpoints. Table B-1 Glossary of terms (continued) Printer Driver A program used to send commands and transfer data from the program. Print Media Media like paper, envelopes, labels, and transparencies...