Trusted Platform Module - User Guide
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... printer. HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is installed on a printer that has Remove the TPM module. OR If choosing to protect the printer with the used TPM has been installed on a printer that previously TPM had a TPM installed. Restart the printer. 33.04.03 Unknown A used TPM, refer to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems...
... printer. HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is installed on a printer that has Remove the TPM module. OR If choosing to protect the printer with the used TPM has been installed on a printer that previously TPM had a TPM installed. Restart the printer. 33.04.03 Unknown A used TPM, refer to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems...
Inclusive Design Guide
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... users by providing adjustable volume and control panel messaging for troubleshooting 2 Guide | HP Inclusive Design With an extensive range of physical effort used later in this guide to match features and options with vision disabilities such as intuitive buttons and control panels, convenient paper tray and cartridge access, and remote configuration/management. Accessibility for all customers is a high priority for HP HP is committed to creating innovative designs and solutions that make your HP printer easier to use...
... users by providing adjustable volume and control panel messaging for troubleshooting 2 Guide | HP Inclusive Design With an extensive range of physical effort used later in this guide to match features and options with vision disabilities such as intuitive buttons and control panels, convenient paper tray and cartridge access, and remote configuration/management. Accessibility for all customers is a high priority for HP HP is committed to creating innovative designs and solutions that make your HP printer easier to use...
Print Media Guide
Page 16
... substrate for specific information about its capabilities and settings. Some models provide optimized settings that has a suitable appearance for your HP LaserJet printer for image transfer and fusing. If the feed rotation of thermography). ● Use forms and letterhead paper that have heavily textured surfaces. ● Avoid using paper on page 11) and that are available in a cool, dry location. Do not use materials that change the paper's electrical...
... substrate for specific information about its capabilities and settings. Some models provide optimized settings that has a suitable appearance for your HP LaserJet printer for image transfer and fusing. If the feed rotation of thermography). ● Use forms and letterhead paper that have heavily textured surfaces. ● Avoid using paper on page 11) and that are available in a cool, dry location. Do not use materials that change the paper's electrical...
Print Media Guide
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...; Purchase envelopes that came with windows, clasps, snaps, or a glued surface can cause jamming. ● Avoid using print media ENWW Most HP LaserJet printers can result in Guidelines for using envelopes that the envelope's leading edge, which HP has no more information, see your printer requires. CAUTION: Envelopes with your printer for using the manual feed feature, an optional envelope tray, an optional envelope feeder, or another tray. See the support documentation for HP color LaserJet printers). ● Avoid using envelopes on page 16...
...; Purchase envelopes that came with windows, clasps, snaps, or a glued surface can cause jamming. ● Avoid using print media ENWW Most HP LaserJet printers can result in Guidelines for using envelopes that the envelope's leading edge, which HP has no more information, see your printer requires. CAUTION: Envelopes with your printer for using the manual feed feature, an optional envelope tray, an optional envelope feeder, or another tray. See the support documentation for HP color LaserJet printers). ● Avoid using envelopes on page 16...
Print Media Guide
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...; Use print media from another tray. ● If you have a print-quality problem that is related to envelopes, print a sheet of paper to avoid To ensure proper performance of your HP LaserJet printer, use pressure for sealing. ● Envelopes that are designed for printing on page 22.) ● Overhead transparency film that is good, re-examine your printer user guide, or see Envelope construction on page 14. - See the support documentation for your printer to...
...; Use print media from another tray. ● If you have a print-quality problem that is related to envelopes, print a sheet of paper to avoid To ensure proper performance of your HP LaserJet printer, use pressure for sealing. ● Envelopes that are designed for printing on page 22.) ● Overhead transparency film that is good, re-examine your printer user guide, or see Envelope construction on page 14. - See the support documentation for your printer to...
Print Media Guide
Page 34
... printer user guide for using paper on page 11. For more information. Change the paper type or manually feed the paper into the printer. Make sure that the paper meets the specifications that all of talc and calcium ● carbonate. Paper might not be picked up from a paper jam, follow the directions provided in the input tray, or problems with the paper sensors. Doing so can build up in Guidelines for the correct output tray...
... printer user guide for using paper on page 11. For more information. Change the paper type or manually feed the paper into the printer. Make sure that the paper meets the specifications that all of talc and calcium ● carbonate. Paper might not be picked up from a paper jam, follow the directions provided in the input tray, or problems with the paper sensors. Doing so can build up in Guidelines for the correct output tray...
Print Media Guide
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... for using labels 18 for using media 3 for using overhead transparencies 20 for using paper 11 Gurley units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36 inks, heat-resistant 8 input tray, loading 6, 29 J jams envelopes 31...
... for using labels 18 for using media 3 for using overhead transparencies 20 for using paper 11 Gurley units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36 inks, heat-resistant 8 input tray, loading 6, 29 J jams envelopes 31...
Print Media Guide
Page 57
... stability of paper loading correctly 6 printing on both 21 sizes accuracy specifications 11 cardstock 39 envelopes 15, 38 index cards 39 paper 38 postcards 39 smeared toner, troubleshooting 32 specialty paper 8 specifications, paper 35 standard media sizes used in laser printers 38 standard sizes cardstock 39 envelopes 38 paper 38 static transfer operations 1 stiffness specifications 8 troubleshooting 28 storing media 4 acclimating 22 environment for 22 environments for using 11 jammed 28 problems 28 specifications 35 paper grades, U.S. 35 paper jams duplexing 21 envelopes 31 frequent...
... stability of paper loading correctly 6 printing on both 21 sizes accuracy specifications 11 cardstock 39 envelopes 15, 38 index cards 39 paper 38 postcards 39 smeared toner, troubleshooting 32 specialty paper 8 specifications, paper 35 standard media sizes used in laser printers 38 standard sizes cardstock 39 envelopes 38 paper 38 static transfer operations 1 stiffness specifications 8 troubleshooting 28 storing media 4 acclimating 22 environment for 22 environments for using 11 jammed 28 problems 28 specifications 35 paper grades, U.S. 35 paper jams duplexing 21 envelopes 31 frequent...
User Guide 1
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... Embedded Web Server (EWS) ........ 75 Step three: Configure the Stapler/Stacker settings 77 Step four: Configure the Staple/Collate settings 78 Step five: Configure the Hole Punch functionality 79 Step six: Configure the Output Bin ...80 Configure the HP printer driver for Windows® 7, 8, 8.1, and OS X for Mailbox Mode or Stacker Mode 82 Windows® 7 ...82 Windows® 8.0 and 8.1 ...82 OS X ...82 3 Supported paper sizes and types for finishing accessories 83 HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow...
... Embedded Web Server (EWS) ........ 75 Step three: Configure the Stapler/Stacker settings 77 Step four: Configure the Staple/Collate settings 78 Step five: Configure the Hole Punch functionality 79 Step six: Configure the Output Bin ...80 Configure the HP printer driver for Windows® 7, 8, 8.1, and OS X for Mailbox Mode or Stacker Mode 82 Windows® 7 ...82 Windows® 8.0 and 8.1 ...82 OS X ...82 3 Supported paper sizes and types for finishing accessories 83 HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow...
User Guide 1
Page 10
...acoustic emissions ● Operating-environment range Technical specifications Model name Product number Paper handling Connectivity Storage Control-panel display and input Print Tray 1 (100-sheet capacity) Tray 2 and Tray 3 (500-sheet capacity each) Tray 4 and Tray 5 (combined 3,500-sheet capacity) Automatic duplex printing 500-sheet output bin 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Easy-access USB port for printing without a computer and upgrading the firmware Wireless direct accessory for the HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow MFP M830 products.
...acoustic emissions ● Operating-environment range Technical specifications Model name Product number Paper handling Connectivity Storage Control-panel display and input Print Tray 1 (100-sheet capacity) Tray 2 and Tray 3 (500-sheet capacity each) Tray 4 and Tray 5 (combined 3,500-sheet capacity) Automatic duplex printing 500-sheet output bin 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Easy-access USB port for printing without a computer and upgrading the firmware Wireless direct accessory for the HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow MFP M830 products.
User Guide 1
Page 27
Model name Product number Easy-access USB port for printing without a computer and upgrading the firmware HP near-field communications (NFC) and Wireless Direct accessory for printing from mobile devices Optional HP NFC and Wireless Direct accessory for printing from mobile devices Storage HP High-Performance Secure Hard Disk Control-panel display and Touchscreen control panel input Print Prints 46 pages per minute (ppm) on A4 and 45 ppm on letter-size paper Easy-access USB printing (no computer required) M855dn A2W77A M855xh A2W78A M855x...
Model name Product number Easy-access USB port for printing without a computer and upgrading the firmware HP near-field communications (NFC) and Wireless Direct accessory for printing from mobile devices Optional HP NFC and Wireless Direct accessory for printing from mobile devices Storage HP High-Performance Secure Hard Disk Control-panel display and Touchscreen control panel input Print Prints 46 pages per minute (ppm) on A4 and 45 ppm on letter-size paper Easy-access USB printing (no computer required) M855dn A2W77A M855xh A2W78A M855x...
User Guide 1
Page 55
... optional or replacement booklet maker accessory ● Step four: Parts return ● Step five: Configure the booklet maker in the HP Embedded Web Server (EWS) ● Step six: Configure the default staple location Introduction The following information provides the procedures to install or replace a booklet maker kit for the HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow MFP M830. ENWW Install or replace a stapler/stacker with booklet maker accessory for the HP LaserJet Enterprise M806...
... optional or replacement booklet maker accessory ● Step four: Parts return ● Step five: Configure the booklet maker in the HP Embedded Web Server (EWS) ● Step six: Configure the default staple location Introduction The following information provides the procedures to install or replace a booklet maker kit for the HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow MFP M830. ENWW Install or replace a stapler/stacker with booklet maker accessory for the HP LaserJet Enterprise M806...
User Guide 2
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... Software and firmware updates ...66 6 Solve problems ...67 Restore factory-set defaults ...68 Control panel help system ...69 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 70 Change the "Very Low" settings ...70 For products with fax capability 70 Order supplies ...71 Product does not pick up paper or misfeeds ...72 The product does not pick up paper ...72 The product picks up multiple sheets of paper 72 The document feeder jams...
... Software and firmware updates ...66 6 Solve problems ...67 Restore factory-set defaults ...68 Control panel help system ...69 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 70 Change the "Very Low" settings ...70 For products with fax capability 70 Order supplies ...71 Product does not pick up paper or misfeeds ...72 The product does not pick up paper ...72 The product picks up multiple sheets of paper 72 The document feeder jams...
User Guide 2
Page 10
... Windows XP in April 2009. Product comparison Paper handling Connectivity Storage Control-panel display and input Print Supported operating systems23 Tray 1 (100-sheet capacity) Tray 2 and Tray 3 (500-sheet capacity each) Tray 4 and Tray 5 (combined 3,500-sheet capacity) Automatic duplex printing 500-sheet output bin 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Easy-access USB port for printing without a computer and upgrading the firmware Wireless direct accessory for "touch" printing from mobile devices (optional on some printers) HP High-Performance Secure Hard Disk...
... Windows XP in April 2009. Product comparison Paper handling Connectivity Storage Control-panel display and input Print Supported operating systems23 Tray 1 (100-sheet capacity) Tray 2 and Tray 3 (500-sheet capacity each) Tray 4 and Tray 5 (combined 3,500-sheet capacity) Automatic duplex printing 500-sheet output bin 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Easy-access USB port for printing without a computer and upgrading the firmware Wireless direct accessory for "touch" printing from mobile devices (optional on some printers) HP High-Performance Secure Hard Disk...
User Guide 2
Page 78
... low, and to continue option, there is set the printer to and select Supplies. 2. For graphical representation, see cartridge replacement instructions. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on the product control panel, scroll to alert you select the Continue option for the toner cartridge, but print quality might degrade. 70 Chapter 6 Solve problems ENWW A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel Cartridge is low: The printer indicates when a toner cartridge...
... low, and to continue option, there is set the printer to and select Supplies. 2. For graphical representation, see cartridge replacement instructions. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on the product control panel, scroll to alert you select the Continue option for the toner cartridge, but print quality might degrade. 70 Chapter 6 Solve problems ENWW A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel Cartridge is low: The printer indicates when a toner cartridge...
User Guide 2
Page 139
... cause print-quality problems. 4. Check the memory chip for damage. 3. Touch Calibration/Cleaning, and then touch Print Cleaning Page to and touch the Device Maintenance button. 2. If you see if the problem has resolved. Always use a paper type and weight that the sealing tape has been removed. 2. Remove the toner cartridge from the fuser if you are having any of the following procedure to print a cleaning page. 1. Check paper and the printing environment Use paper that meets HP specifications Use different paper if...
... cause print-quality problems. 4. Check the memory chip for damage. 3. Touch Calibration/Cleaning, and then touch Print Cleaning Page to and touch the Device Maintenance button. 2. If you see if the problem has resolved. Always use a paper type and weight that the sealing tape has been removed. 2. Remove the toner cartridge from the fuser if you are having any of the following procedure to print a cleaning page. 1. Check paper and the printing environment Use paper that meets HP specifications Use different paper if...
User Guide 2
Page 144
... Mac OS X, open the Network Utility, and then supply the IP address in the correct field in automatic mode (the default setting). Review the configuration page to check the status of the network protocol. Verify that any new software programs are all configured for the network HP recommends leaving these settings, you must also change them for your network. If you change these settings in the Ping pane. For Windows, click Start, click Run, type...
... Mac OS X, open the Network Utility, and then supply the IP address in the correct field in automatic mode (the default setting). Review the configuration page to check the status of the network protocol. Verify that any new software programs are all configured for the network HP recommends leaving these settings, you must also change them for your network. If you change these settings in the Ping pane. For Windows, click Start, click Run, type...
User Guide 2
Page 145
...document feeder paper-feeding problems 72 double-sided printing Mac 48 duplex printing Mac 48 duplex printing (double-sided) settings (Windows) 39 duplexer jams 90 locating 6 duplexing manually (Mac) 48 manually (Windows) 41 E easy-access USB printing 56 Embedded Web Server (EWS) assigning passwords 64 features 58 network connection 58 energy use, optimizing 62 envelopes loading in Tray 1 17 orientation 19 Ethernet (RJ-45) locating 7 Explorer, versions supported HP Embedded Web Server 58 F FIH (foreign interface harness) locating 7 file upload, Mac 59 firmware update, Mac 60 fonts upload, Mac...
...document feeder paper-feeding problems 72 double-sided printing Mac 48 duplex printing Mac 48 duplex printing (double-sided) settings (Windows) 39 duplexer jams 90 locating 6 duplexing manually (Mac) 48 manually (Windows) 41 E easy-access USB printing 56 Embedded Web Server (EWS) assigning passwords 64 features 58 network connection 58 energy use, optimizing 62 envelopes loading in Tray 1 17 orientation 19 Ethernet (RJ-45) locating 7 Explorer, versions supported HP Embedded Web Server 58 F FIH (foreign interface harness) locating 7 file upload, Mac 59 firmware update, Mac 60 fonts upload, Mac...
User Guide 2
Page 146
..., HP Web 61 jobs, stored creating (Windows) 50 deleting 53 Mac settings 52 printing 53 L labels printing (Windows) 45 LAN port locating 7 Language Selection button locating 8 left door jams 95 locating 6 loading paper in Tray 1 17 paper in Tray 2 and Tray 3 21 paper in Tray 4 and Tray 5 25 local area network (LAN) locating 7 M Mac driver settings Job Storage 52 Macintosh HP Utility 59 maintenance kits part numbers 30 manual duplex Mac 48 Windows 41 memory included 2 memory chip (toner) locating 33 mobile printing solutions 2 model number locating 6 multiple pages per sheet printing (Mac...
..., HP Web 61 jobs, stored creating (Windows) 50 deleting 53 Mac settings 52 printing 53 L labels printing (Windows) 45 LAN port locating 7 Language Selection button locating 8 left door jams 95 locating 6 loading paper in Tray 1 17 paper in Tray 2 and Tray 3 21 paper in Tray 4 and Tray 5 25 local area network (LAN) locating 7 M Mac driver settings Job Storage 52 Macintosh HP Utility 59 maintenance kits part numbers 30 manual duplex Mac 48 Windows 41 memory included 2 memory chip (toner) locating 33 mobile printing solutions 2 model number locating 6 multiple pages per sheet printing (Mac...
User Guide 2
Page 147
...for Mac 59 using when low 70 supplies status 130 system requirements HP Embedded Web Server 58 T toner cartridge components 33 low threshold settings 70 part numbers 30 replacing 33 using when low 70 toner-cartridge status 130 transparencies printing (Windows) 45 Tray 1 jams 78 locating 4 paper orientation 19 Tray 2 and Tray 3 jams 84 loading 21 locating 4 paper orientation 23 Tray 4 and Tray 5 clear jams 86 loading 25 locating 4 trays capacity 2 configure 16 included 2 locating 4 troubleshooting jams 74 network problems 135 paper feed problems 72 wired network 135 two-sided printing settings...
...for Mac 59 using when low 70 supplies status 130 system requirements HP Embedded Web Server 58 T toner cartridge components 33 low threshold settings 70 part numbers 30 replacing 33 using when low 70 toner-cartridge status 130 transparencies printing (Windows) 45 Tray 1 jams 78 locating 4 paper orientation 19 Tray 2 and Tray 3 jams 84 loading 21 locating 4 paper orientation 23 Tray 4 and Tray 5 clear jams 86 loading 25 locating 4 trays capacity 2 configure 16 included 2 locating 4 troubleshooting jams 74 network problems 135 paper feed problems 72 wired network 135 two-sided printing settings...