HP G62-a00 - Notebook PC Support and Manuals
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Resolving Start Up and No Boot Problems Checklist - Page 2
... PC after an error message can usually bypass the error and the PC can run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot
Search www.microsoft.com for terms in error message May be able to start -up problems. Go to install an update...
Notebook Essentials - Windows 7 - Page 21
... that the correct drivers are installed and updated. The wireless network...Sharing Center, click Troubleshoot problems, and then follow the on-screen instructions.
■ Be ...components and prevent overheating. Notebook Essentials
15 If the..., during operation.
Chapter 3: Troubleshooting
If you suspect that the ... device according to the manufacturer's instructions. ■ Be sure that ...
Notebook Essentials - Windows 7 - Page 33
...Help and Support 1 user guides 1
D
devices, external, troubleshooting 15 dial-up Internet access 6 display
cleaning 25 switching image 14
Notebook Essentials
E
electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15
F
firewalls 4 full system recovery 17
H
hardware identifying 1, 2 installing 11
Help and Support 1 Hibernation 14 HP...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 27
... that is unique to locate documents, drivers, and support for the computer. Component
(1)
Product name
(2)
Serial number (s/n)
(3)
Part number/Product number (p/n)
(4)
Warranty period
(5)
Model description
Description
The name affixed to determine what components and parts are needed. Serial number location 17 The part number helps a service technician to the front of the...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 106
...slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
96 Chapter 6 Specifications
Hard drive specifications
640 GB*
500 GB*
320 GB*
250 GB*...sec
Security
ATA security ATA security ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
1.0 ms
1.0 ms
1.5 ms
2.0 ms
1.5 ms
Average
14.0 ms
14.0 ms...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 133
...-45 jack, pin assignments 109 RTC battery removal 51 spare part number 20, 51 Rubber Feet Kit, spare part number 41
S secondary hard drive self test 87 security cable slot, identifying 12 Security menu 86, 91 security, product description 4 selecting in Setup Utility 84 serial number 17, 40 service considerations 35 serviceability, product
description 5 setup utility
Diagnostics menu 91 File...
Notebook PC User Guide - Windows 7 - Page 30
... networking capability to improve the security of possible solutions to your network connection problem, be prompted for your permission or password for more information on troubleshooting WLANs, refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. Use the procedures in the feature list on your computer: NOTE: Windows...
Notebook PC User Guide - Windows 7 - Page 87
... for hardware changes. NOTE: In some locations you are once again listed. 7. After the file is displayed, click an updated driver to download the driver and install it later. Click your hard drive. Obtaining the latest HP device drivers
1. Troubleshooting drive and device driver problems 77 In the Device Manager window, click Action, and then click Scan for any devices...
Notebook PC User Guide - Windows 7 - Page 102
... not displayed as screen-saver passwords, select Start > Help and Support. Several types of passwords can use the same password for more than one Setup Utility feature. The following tips for a Windows security feature.
You can be set by an outsider.
Because most passwords are set in Windows or in Windows, you must enter the password each password you set in Windows...
Notebook PC User Guide - Windows 7 - Page 112
...information regarding installing and troubleshooting the file. Prepare for tasks such as installing software, running utilities, or changing Windows settings. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the computer. You may be prompted for your permission or password for a system BIOS
update by identifying...
Notebook PC User Guide - Windows 7 - Page 115
... programs and drivers
To download and install software other than a BIOS update, follow the instructions provided. Updating programs and drivers 105 or -
Proceed to install. 7. When prompted, click Save, and then select a storage location on your specific product from the models listed. 4. After the file is displayed, click an updated driver to http://www.hp.com/support, and...
Notebook PC User Guide - Windows 7 - Page 123
copyright warning 72 cord, power 11 corporate WLAN connection 18 country-specific modem cable
adapter 24 critical battery level 57 critical updates, software 96 CyberLink PowerDVD 39
D device drivers
HP drivers 77 Windows drivers 78 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 Digital Media Slot, identifying...
Notebook PC User Guide - Windows 7 - Page 124
... 110 restoring default settings 99 RJ-11 (modem) jack, identifying 6 RJ-45 (network) jack, identifying 7
S secondary hard drive self
test 101 security
features 91 passwords 92 security cable 96 security cable slot, identifying 6 Security menu 100 security, wireless 17 selecting in Setup Utility 98 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility, passwords set in 92...
HP G62 Notebook PC - Maintenance and Service Guide - Page 26
... to determine what components and parts are needed.
The part number helps a service technician to locate documents, drivers, and support for the computer.
The duration of the computer. 3 Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the warranty period...
HP G62 Notebook PC - Maintenance and Service Guide - Page 133
...-45 jack, pin assignments 109 RTC battery removal 51 spare part number 19, 51 Rubber Feet Kit, spare part number 40
S secondary hard drive self test 87 security cable slot, identifying 11 Security menu 86, 91 security, product description 3 selecting in Setup Utility 84 serial number 16, 39 service considerations 34 serviceability, product
description 4 setup utility
Diagnostics menu 91 File...
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