Notebook PC User Guide - Windows 7
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... 2010 Hewlett-Packard Development Company, L.P. Nothing herein should be available on your computer. SD Logo is a trademark owned by Hewlett-Packard Company under license. HP shall not be liable for HP products and services are U.S. The only warranties for technical or editorial errors or omissions contained herein. Second Edition: April 2010 Document...
... 2010 Hewlett-Packard Development Company, L.P. Nothing herein should be available on your computer. SD Logo is a trademark owned by Hewlett-Packard Company under license. HP shall not be liable for HP products and services are U.S. The only warranties for technical or editorial errors or omissions contained herein. Second Edition: April 2010 Document...
Notebook PC User Guide - Windows 7
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... is not plugged into external AC power, the computer runs on the status of a power outage. Using Battery Check Battery Check, a part of the Total Care Advisor, provides information on AC power. To increase display brightness, press f3 or reconnect the AC adapter. However, ... on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learning Center > HP Power and Battery Learning Center. Select Start > Help and Support > Troubleshooting tools > Battery Check. NOTE: The computer must be connected to external...
... is not plugged into external AC power, the computer runs on the status of a power outage. Using Battery Check Battery Check, a part of the Total Care Advisor, provides information on AC power. To increase display brightness, press f3 or reconnect the AC adapter. However, ... on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learning Center > HP Power and Battery Learning Center. Select Start > Help and Support > Troubleshooting tools > Battery Check. NOTE: The computer must be connected to external...
Service Guide
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troubleshooting computer problems; and performing computer disassembly procedures. Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures. Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
Service Guide
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AMD, ATI and ATI Mobility Radeon are U.S. registered trademarks of its proprietor. Nothing herein should be liable for HP products and services are trademarks of Advanced Micro Devices, Inc. Intel, Arrandale, and Core are set forth in the U.S. The only ...warranties for technical or editorial errors or omissions contained herein. First Edition: April 2010 Document Part Number: 613839-001 and other countries. HP shall not be construed as constituting an additional warranty. SD Logo is subject to change without notice. © Copyright 2010 ...
AMD, ATI and ATI Mobility Radeon are U.S. registered trademarks of its proprietor. Nothing herein should be liable for HP products and services are trademarks of Advanced Micro Devices, Inc. Intel, Arrandale, and Core are set forth in the U.S. The only ...warranties for technical or editorial errors or omissions contained herein. First Edition: April 2010 Document Part Number: 613839-001 and other countries. HP shall not be construed as constituting an additional warranty. SD Logo is subject to change without notice. © Copyright 2010 ...
Service Guide
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... components on page 27, Display assembly on page 70. ● Added newly supported back covers to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Display assembly components on page 27, Display assembly on page 70. ●...page 33, Optical drive on page 50. ● Added newly supported fan/heat sink assemblies to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Fan/heat sink assembly on page 81. ● Added newly supported ...
... components on page 27, Display assembly on page 70. ● Added newly supported back covers to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Display assembly components on page 27, Display assembly on page 70. ●...page 33, Optical drive on page 50. ● Added newly supported fan/heat sink assemblies to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Fan/heat sink assembly on page 81. ● Added newly supported ...
Service Guide
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...Left-side components ...14 Bottom components ...15 Wireless antennas ...15 Additional hardware components ...17 3 Illustrated parts catalog ...19 Serial number location ...19 Computer major components ...20 Display assembly components ...27 Plastics Kit ...29 Mass storage devices ......30 Miscellaneous parts ...32 Sequential part number listing ...33 4 Removal and replacement procedures ...39 Preliminary replacement requirements 39 Tools required ...39 Service considerations ...39 Plastic parts ...39 Cables and connectors 40 Drive handling 40...
...Left-side components ...14 Bottom components ...15 Wireless antennas ...15 Additional hardware components ...17 3 Illustrated parts catalog ...19 Serial number location ...19 Computer major components ...20 Display assembly components ...27 Plastics Kit ...29 Mass storage devices ......30 Miscellaneous parts ...32 Sequential part number listing ...33 4 Removal and replacement procedures ...39 Preliminary replacement requirements 39 Tools required ...39 Service considerations ...39 Plastic parts ...39 Cables and connectors 40 Drive handling 40...
Service Guide
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Category Description HP G62 Keyboard/pointing Full-size keyboard, 39.62-cm(15.6- devices in) with numeric keypad TouchPad with 2 buttons and 2-way scroll (taps enabled as default) Power ... Premium (32 & 64 bit) Windows 7 Home Basic (32 & 64 bit) Free DOS Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive Mini-card devices Discrete √ √ √ √ √ HP G62 UMA √ Compaq Presario CQ62 Discrete √ √ √ √ √ √ Compaq Presario CQ62...
Category Description HP G62 Keyboard/pointing Full-size keyboard, 39.62-cm(15.6- devices in) with numeric keypad TouchPad with 2 buttons and 2-way scroll (taps enabled as default) Power ... Premium (32 & 64 bit) Windows 7 Home Basic (32 & 64 bit) Free DOS Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive Mini-card devices Discrete √ √ √ √ √ HP G62 UMA √ Compaq Presario CQ62 Discrete √ √ √ √ √ √ Compaq Presario CQ62...
Service Guide
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... Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the warranty period for the computer. Serial .... An alphanumeric identifier that is unique to the front of the computer. An alphanumeric identifier used to determine what components and parts are needed. The duration of the computer. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description ENWW Description The name affixed to each product. The...
... Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the warranty period for the computer. Serial .... An alphanumeric identifier that is unique to the front of the computer. An alphanumeric identifier used to determine what components and parts are needed. The duration of the computer. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description ENWW Description The name affixed to each product. The...
Service Guide
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...for models 1.1 and 1.2 only) Fan/heat sink assembly (includes replacement thermal material) for use with: ● UMA systems Spare part number 595185-001 595186-001 605141-001 605142-001 608109-001 608110-001 602170-001 602171-001 595187-001 595188-001 615583-001 ...27. ● HP G62 biscotti computer models ● HP G62 biscotti computer models with webcam ● HP G62 silver computer models (for model 1.0 only) ● HP G62 silver computer models with webcam (for model 1.0 only) ● HP G62 matte black computer models (for model 1.0 only) ● HP G62 matte black computer models...
...for models 1.1 and 1.2 only) Fan/heat sink assembly (includes replacement thermal material) for use with: ● UMA systems Spare part number 595185-001 595186-001 605141-001 605142-001 608109-001 608110-001 602170-001 602171-001 595187-001 595188-001 615583-001 ...27. ● HP G62 biscotti computer models ● HP G62 biscotti computer models with webcam ● HP G62 silver computer models (for model 1.0 only) ● HP G62 silver computer models with webcam (for model 1.0 only) ● HP G62 matte black computer models (for model 1.0 only) ● HP G62 matte black computer models...
Service Guide
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Item (7) (8) (9) (10) (11) (12) Description Spare part number ● Discrete systems 606610-001 ● HD545V discrete systems (for model 1.1 only) 617029-001 Touchpad button board 595203-001 Modem module (select models only) ... GB, 7200 rpm (for models 1.0 and 1.1 only) 599053-001 ● Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 22 Chapter 3 Illustrated parts catalog ENWW
Item (7) (8) (9) (10) (11) (12) Description Spare part number ● Discrete systems 606610-001 ● HD545V discrete systems (for model 1.1 only) 617029-001 Touchpad button board 595203-001 Modem module (select models only) ... GB, 7200 rpm (for models 1.0 and 1.1 only) 599053-001 ● Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 22 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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..., 3.2 GT/s)- Dual Core 25 W (for models 1.0 and 1.1 only) ● AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)- Item (13) Description Spare part number Processor (includes replacement thermal material) ● AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)-Quad core 35 W 594169-001 ● AMD...
..., 3.2 GT/s)- Dual Core 25 W (for models 1.0 and 1.1 only) ● AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)- Item (13) Description Spare part number Processor (includes replacement thermal material) ● AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)-Quad core 35 W 594169-001 ● AMD...
Service Guide
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Item (14) Description Spare part number ● AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W 634690-001 (for model 1.2 only) ● AMD Phenom II N970 ... AR9285 802.11 a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593533-001 ● Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 24 Chapter 3 Illustrated parts catalog ENWW Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and...
Item (14) Description Spare part number ● AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W 634690-001 (for model 1.2 only) ● AMD Phenom II N970 ... AR9285 802.11 a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593533-001 ● Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 24 Chapter 3 Illustrated parts catalog ENWW Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and...
Service Guide
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Item (15) (16) (17) (18) (19) (20) Description Spare part number ● Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter 600370-001 (BT3.0+HS ready) ● Ralink RT3090BC4 802.11b/g/n 1x1 ...
Item (15) (16) (17) (18) (19) (20) Description Spare part number ● Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter 600370-001 (BT3.0+HS ready) ● Ralink RT3090BC4 802.11b/g/n 1x1 ...
Service Guide
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Item (21) (22) Description ● Hard drive cover ● Memory module cover Spare part number 26 Chapter 3 Illustrated parts catalog ENWW
Item (21) (22) Description ● Hard drive cover ● Memory module cover Spare part number 26 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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... part number 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) 595130-001 Webcam module 600166-001 Display cable kit 595196-001 Wireless antenna (includes wireless antenna transceivers and cable) Webcam cable Display cable Display back cover (includes logo) for use with: ● HP G62 biscotti computer models ● HP G62...
... part number 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) 595130-001 Webcam module 600166-001 Display cable kit 595196-001 Wireless antenna (includes wireless antenna transceivers and cable) Webcam cable Display cable Display back cover (includes logo) for use with: ● HP G62 biscotti computer models ● HP G62...
Service Guide
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Plastics Kit Item Description Plastics kit (1) Hard drive bay cover (includes captive screws) (2) Wireless/memory module mini-card compartment cover (includes captive screw) Spare part number 595200-001 ENWW Plastics Kit 29
Plastics Kit Item Description Plastics kit (1) Hard drive bay cover (includes captive screws) (2) Wireless/memory module mini-card compartment cover (includes captive screw) Spare part number 595200-001 ENWW Plastics Kit 29
Service Guide
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Mass storage devices Item (1) (2) Description Spare part number Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for ... 5400 RPM (for models 1.1 and 1.2 only) ● 640-GB 5400 RPM ● 500-GB 7200 RPM 603787-001 603785-001 634919-001 30 Chapter 3 Illustrated parts catalog ENWW
Mass storage devices Item (1) (2) Description Spare part number Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for ... 5400 RPM (for models 1.1 and 1.2 only) ● 640-GB 5400 RPM ● 500-GB 7200 RPM 603787-001 603785-001 634919-001 30 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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Item Description ● 320-GB 7200 RPM ● 250-GB 7200 RPM ● 160-GB 7200 RPM (for models 1.0 and 1.1 only) Hard drive hardware kit (not illustrated, includes bracket and screws) Spare part number 599055-001 599054-001 599053-001 600191-001 ENWW Mass storage devices 31
Item Description ● 320-GB 7200 RPM ● 250-GB 7200 RPM ● 160-GB 7200 RPM (for models 1.0 and 1.1 only) Hard drive hardware kit (not illustrated, includes bracket and screws) Spare part number 599055-001 599054-001 599053-001 600191-001 ENWW Mass storage devices 31
Service Guide
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Miscellaneous parts Description Spare part number AC adapters ● 65-W AC adapter 613152-001 ● 90-W AC adapter 613153-001 Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in: ● Australia 490371-011 ● India 490371-D61 ● Japan (for models 1.1 and 1.2 only....0x3.0 screw ● Phillips M2.5x3.0 screw ● Phillips M2.5x4.0 screw ● Phillips M2.5x5.0 screw ● Phillips M2.5x6.5 screw 32 Chapter 3 Illustrated parts catalog ENWW
Miscellaneous parts Description Spare part number AC adapters ● 65-W AC adapter 613152-001 ● 90-W AC adapter 613153-001 Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in: ● Australia 490371-011 ● India 490371-D61 ● Japan (for models 1.1 and 1.2 only....0x3.0 screw ● Phillips M2.5x3.0 screw ● Phillips M2.5x4.0 screw ● Phillips M2.5x5.0 screw ● Phillips M2.5x6.5 screw 32 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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Lucia, St. Sequential part number listing Spare part number 490371-001 490371-011 490371-201 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-D61 510100-001 510100-011 580101-001 580101-002 ... a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593553-001 593554-001 Battery, 6-cell, 2.20 Ah, 47 Wh Battery, 6-cell, 2.55 Ah, 55 Wh ENWW Sequential part number listing 33 Kitts and Nevis, St.
Lucia, St. Sequential part number listing Spare part number 490371-001 490371-011 490371-201 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-D61 510100-001 510100-011 580101-001 580101-002 ... a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593553-001 593554-001 Battery, 6-cell, 2.20 Ah, 47 Wh Battery, 6-cell, 2.55 Ah, 55 Wh ENWW Sequential part number listing 33 Kitts and Nevis, St.