Notebook PC User Guide - Windows 7
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... is a trademark of Microsoft Corporation. Microsoft and Windows are common to change without notice. Second Edition: April 2010 Document Part Number: 593731-002 Product notice This user guide describes features that are U.S. Nothing herein should be available on your computer....features may not be construed as constituting an additional warranty. registered trademarks of its proprietor and used by its proprietor. HP shall not be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. © Copyright 2010 ...
... is a trademark of Microsoft Corporation. Microsoft and Windows are common to change without notice. Second Edition: April 2010 Document Part Number: 593731-002 Product notice This user guide describes features that are U.S. Nothing herein should be available on your computer....features may not be construed as constituting an additional warranty. registered trademarks of its proprietor and used by its proprietor. HP shall not be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. © Copyright 2010 ...
Notebook PC User Guide - Windows 7
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...Check to the computer. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Finding battery information in Help and Support The battery information section of the Help ...the AC adapter, the computer switches to save battery life when you work in case of the examination. Using Battery Check Battery Check, a part of the Total Care Advisor, provides information on battery power. Select Start > Help and Support > Troubleshooting tools > Battery Check. However, ...
...Check to the computer. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Finding battery information in Help and Support The battery information section of the Help ...the AC adapter, the computer switches to save battery life when you work in case of the examination. Using Battery Check Battery Check, a part of the Total Care Advisor, provides information on battery power. Select Start > Help and Support > Troubleshooting tools > Battery Check. However, ...
Service Guide
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and performing computer disassembly procedures. Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;
and performing computer disassembly procedures. Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;
Service Guide
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...of its proprietor. The information contained herein is a trademark of Intel corporation in the express warranty statements accompanying such products and services. HP shall not be construed as constituting an additional warranty. registered trademarks of Advanced Micro Devices, Inc. Intel, Arrandale, and Core are set... of Microsoft Corporation. and other countries. SD Logo is subject to change without notice. First Edition: April 2010 Document Part Number: 613839-001 AMD, ATI and ATI Mobility Radeon are U.S. © Copyright 2010 Hewlett-Packard Development Company, L.P.
...of its proprietor. The information contained herein is a trademark of Intel corporation in the express warranty statements accompanying such products and services. HP shall not be construed as constituting an additional warranty. registered trademarks of Advanced Micro Devices, Inc. Intel, Arrandale, and Core are set... of Microsoft Corporation. and other countries. SD Logo is subject to change without notice. First Edition: April 2010 Document Part Number: 613839-001 AMD, ATI and ATI Mobility Radeon are U.S. © Copyright 2010 Hewlett-Packard Development Company, L.P.
Service Guide
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... components on page 27, Display assembly on page 70. ● Added newly supported back covers to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Display assembly components on page 27, Display assembly on page 70. ●...page 33, Optical drive on page 50. ● Added newly supported fan/heat sink assemblies to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Fan/heat sink assembly on page 81. ● Added newly supported ...
... components on page 27, Display assembly on page 70. ● Added newly supported back covers to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Display assembly components on page 27, Display assembly on page 70. ●...page 33, Optical drive on page 50. ● Added newly supported fan/heat sink assemblies to spare parts listings in the following locations: Computer major components on page 20, Sequential part number listing on page 33, Fan/heat sink assembly on page 81. ● Added newly supported ...
Service Guide
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...Left-side components ...14 Bottom components ...15 Wireless antennas ...15 Additional hardware components ...17 3 Illustrated parts catalog ...19 Serial number location ...19 Computer major components ...20 Display assembly components ...27 Plastics Kit ...29 Mass storage devices ......30 Miscellaneous parts ...32 Sequential part number listing ...33 4 Removal and replacement procedures ...39 Preliminary replacement requirements 39 Tools required ...39 Service considerations ...39 Plastic parts ...39 Cables and connectors 40 Drive handling 40...
...Left-side components ...14 Bottom components ...15 Wireless antennas ...15 Additional hardware components ...17 3 Illustrated parts catalog ...19 Serial number location ...19 Computer major components ...20 Display assembly components ...27 Plastics Kit ...29 Mass storage devices ......30 Miscellaneous parts ...32 Sequential part number listing ...33 4 Removal and replacement procedures ...39 Preliminary replacement requirements 39 Tools required ...39 Service considerations ...39 Plastic parts ...39 Cables and connectors 40 Drive handling 40...
Service Guide
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...64 bit) Windows 7 Home Basic (32 & 64 bit) Free DOS Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive Mini-card devices Discrete √ √ √ √ √ HP G62 UMA √ Compaq Presario CQ62 Discrete √ √ √ √ √...8730; √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ ENWW 5 Category Description HP G62 Keyboard/pointing Full-size keyboard, 39.62-cm(15.6-
...64 bit) Windows 7 Home Basic (32 & 64 bit) Free DOS Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive Mini-card devices Discrete √ √ √ √ √ HP G62 UMA √ Compaq Presario CQ62 Discrete √ √ √ √ √...8730; √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ ENWW 5 Category Description HP G62 Keyboard/pointing Full-size keyboard, 39.62-cm(15.6-
Service Guide
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... number location 19 Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description ENWW Description The name affixed to determine what components and parts are needed. An alphanumeric identifier used to each product. An alphanumeric ...identifier that is unique to locate documents, drivers, and support for the computer. 3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of...
... number location 19 Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description ENWW Description The name affixed to determine what components and parts are needed. An alphanumeric identifier used to each product. An alphanumeric ...identifier that is unique to locate documents, drivers, and support for the computer. 3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of...
Service Guide
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... : NOTE: For more display assembly internal component spare part information. See Display assembly components on page 27. ● HP G62 biscotti computer models ● HP G62 biscotti computer models with webcam ● HP G62 silver computer models (for model 1.0 only) ● HP G62 silver computer models with webcam (for model 1.0 only) ● HP G62 matte black computer models (for model 1.0 only...
... : NOTE: For more display assembly internal component spare part information. See Display assembly components on page 27. ● HP G62 biscotti computer models ● HP G62 biscotti computer models with webcam ● HP G62 silver computer models (for model 1.0 only) ● HP G62 silver computer models with webcam (for model 1.0 only) ● HP G62 matte black computer models (for model 1.0 only...
Service Guide
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Item (7) (8) (9) (10) (11) (12) Description Spare part number ● Discrete systems 606610-001 ● HD545V discrete systems (for model 1.1 only) 617029-001 Touchpad button board 595203-001 Modem module (select models only) ... GB, 7200 rpm (for models 1.0 and 1.1 only) 599053-001 ● Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 22 Chapter 3 Illustrated parts catalog ENWW
Item (7) (8) (9) (10) (11) (12) Description Spare part number ● Discrete systems 606610-001 ● HD545V discrete systems (for model 1.1 only) 617029-001 Touchpad button board 595203-001 Modem module (select models only) ... GB, 7200 rpm (for models 1.0 and 1.1 only) 599053-001 ● Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 22 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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... Core 35 W (for models 1.1 and 1.2 only) 616343-001 ● AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)- Item (13) Description Spare part number Processor (includes replacement thermal material) ● AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)-Quad core 35 W 594169-001 ● AMD...
... Core 35 W (for models 1.1 and 1.2 only) 616343-001 ● AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)- Item (13) Description Spare part number Processor (includes replacement thermal material) ● AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)-Quad core 35 W 594169-001 ● AMD...
Service Guide
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..., Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Lucia, St. Kitts and Nevis, St. Item (14) Description Spare part number ● AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W 634690-001 (for model 1.2 only) ● AMD Phenom II N970... AR9285 802.11 a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593533-001 ● Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 24 Chapter 3 Illustrated parts catalog ENWW
..., Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Lucia, St. Kitts and Nevis, St. Item (14) Description Spare part number ● AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W 634690-001 (for model 1.2 only) ● AMD Phenom II N970... AR9285 802.11 a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593533-001 ● Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 24 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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Item (15) (16) (17) (18) (19) (20) Description Spare part number ● Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter 600370-001 (BT3.0+HS ready) ● Ralink RT3090BC4 802.11b/g/n 1x1 ...
Item (15) (16) (17) (18) (19) (20) Description Spare part number ● Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter 600370-001 (BT3.0+HS ready) ● Ralink RT3090BC4 802.11b/g/n 1x1 ...
Service Guide
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Item (21) (22) Description ● Hard drive cover ● Memory module cover Spare part number 26 Chapter 3 Illustrated parts catalog ENWW
Item (21) (22) Description ● Hard drive cover ● Memory module cover Spare part number 26 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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... part number 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) 595130-001 Webcam module 600166-001 Display cable kit 595196-001 Wireless antenna (includes wireless antenna transceivers and cable) Webcam cable Display cable Display back cover (includes logo) for use with: ● HP G62 biscotti computer models ● HP G62...
... part number 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) 595130-001 Webcam module 600166-001 Display cable kit 595196-001 Wireless antenna (includes wireless antenna transceivers and cable) Webcam cable Display cable Display back cover (includes logo) for use with: ● HP G62 biscotti computer models ● HP G62...
Service Guide
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Plastics Kit Item Description Plastics kit (1) Hard drive bay cover (includes captive screws) (2) Wireless/memory module mini-card compartment cover (includes captive screw) Spare part number 595200-001 ENWW Plastics Kit 29
Plastics Kit Item Description Plastics kit (1) Hard drive bay cover (includes captive screws) (2) Wireless/memory module mini-card compartment cover (includes captive screw) Spare part number 595200-001 ENWW Plastics Kit 29
Service Guide
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Mass storage devices Item (1) (2) Description Spare part number Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for ... 5400 RPM (for models 1.1 and 1.2 only) ● 640-GB 5400 RPM ● 500-GB 7200 RPM 603787-001 603785-001 634919-001 30 Chapter 3 Illustrated parts catalog ENWW
Mass storage devices Item (1) (2) Description Spare part number Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for ... 5400 RPM (for models 1.1 and 1.2 only) ● 640-GB 5400 RPM ● 500-GB 7200 RPM 603787-001 603785-001 634919-001 30 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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Item Description ● 320-GB 7200 RPM ● 250-GB 7200 RPM ● 160-GB 7200 RPM (for models 1.0 and 1.1 only) Hard drive hardware kit (not illustrated, includes bracket and screws) Spare part number 599055-001 599054-001 599053-001 600191-001 ENWW Mass storage devices 31
Item Description ● 320-GB 7200 RPM ● 250-GB 7200 RPM ● 160-GB 7200 RPM (for models 1.0 and 1.1 only) Hard drive hardware kit (not illustrated, includes bracket and screws) Spare part number 599055-001 599054-001 599053-001 600191-001 ENWW Mass storage devices 31
Service Guide
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Miscellaneous parts Description Spare part number AC adapters ● 65-W AC adapter 613152-001 ● 90-W AC adapter 613153-001 Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in: ● Australia 490371-011 ● India 490371-D61 ● Japan (for models 1.1 and 1.2 only....0x3.0 screw ● Phillips M2.5x3.0 screw ● Phillips M2.5x4.0 screw ● Phillips M2.5x5.0 screw ● Phillips M2.5x6.5 screw 32 Chapter 3 Illustrated parts catalog ENWW
Miscellaneous parts Description Spare part number AC adapters ● 65-W AC adapter 613152-001 ● 90-W AC adapter 613153-001 Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in: ● Australia 490371-011 ● India 490371-D61 ● Japan (for models 1.1 and 1.2 only....0x3.0 screw ● Phillips M2.5x3.0 screw ● Phillips M2.5x4.0 screw ● Phillips M2.5x5.0 screw ● Phillips M2.5x6.5 screw 32 Chapter 3 Illustrated parts catalog ENWW
Service Guide
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Sequential part number listing Spare part number 490371-001 490371-011 490371-201 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-D61 510100-001 510100-011 580101-001 580101-002 ... a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593553-001 593554-001 Battery, 6-cell, 2.20 Ah, 47 Wh Battery, 6-cell, 2.55 Ah, 55 Wh ENWW Sequential part number listing 33 Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad...
Sequential part number listing Spare part number 490371-001 490371-011 490371-201 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-D61 510100-001 510100-011 580101-001 580101-002 ... a/b/g/n 2x2 WiFi adapter for models 1.0 and 1.1 only) 593553-001 593554-001 Battery, 6-cell, 2.20 Ah, 47 Wh Battery, 6-cell, 2.55 Ah, 55 Wh ENWW Sequential part number listing 33 Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad...