HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Maintenance and Service Guide
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N Correct drivers for application? Y Load drivers and set configuration in OS configured? N Replace audio Y board and Audio? N Audio driver in OS. Connect to external speaker. N Replace the following components individually, retesting after each replacement: ■ Internal speakers ■ Audio board (if applicable) 2-26 Maintenance and Service Guide speaker connections Audio? Y Reload audio drivers. Done in computer Y (if applicable). Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1."
N Correct drivers for application? Y Load drivers and set configuration in OS configured? N Replace audio Y board and Audio? N Audio driver in OS. Connect to external speaker. N Replace the following components individually, retesting after each replacement: ■ Internal speakers ■ Audio board (if applicable) 2-26 Maintenance and Service Guide speaker connections Audio? Y Reload audio drivers. Done in computer Y (if applicable). Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1."
HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Maintenance and Service Guide
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Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. Y Replace jack or have jack activated. Y Network or modem connection Done working ? N Replace system board. 2-30 Maintenance and Service Guide N Connect to nondigital line. reconfigure. Replace NIC/modem (if applicable). Reseat NIC/modem (if applicable). working ? N Network or modem jack active? Y Digital line? N Y Network NIC/modem configured Reload drivers and or modem connection Done in OS? Y N Disconnect all power from the computer and open.
Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. Y Replace jack or have jack activated. Y Network or modem connection Done working ? N Replace system board. 2-30 Maintenance and Service Guide N Connect to nondigital line. reconfigure. Replace NIC/modem (if applicable). Reseat NIC/modem (if applicable). working ? N Network or modem jack active? Y Digital line? N Y Network NIC/modem configured Reload drivers and or modem connection Done in OS? Y N Disconnect all power from the computer and open.
HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Maintenance and Service Guide
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...hard drive or from recovery discs you experience system failure or instability. System restore points allow you reinstall a program or driver without performing a full system recovery. ■ Perform a full system recovery (PC Recovery software feature). Maintenance and Service Guide B-1 This feature helps you to reverse undesirable changes to your computer by the... points (operating system feature). B Backup and Recovery Recovering System Information Tools provided by restoring the computer to an earlier state. ■ Recover a program or driver (PC Recovery software feature).
...hard drive or from recovery discs you experience system failure or instability. System restore points allow you reinstall a program or driver without performing a full system recovery. ■ Perform a full system recovery (PC Recovery software feature). Maintenance and Service Guide B-1 This feature helps you to reverse undesirable changes to your computer by the... points (operating system feature). B Backup and Recovery Recovering System Information Tools provided by restoring the computer to an earlier state. ■ Recover a program or driver (PC Recovery software feature).
HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Maintenance and Service Guide
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... reinstalling is still on your computer, the reinstallation process does not affect your personal settings. The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program. ■ In most cases, if the ...Start > Control Panel > Add or Remove Programs. b. Backup and Recovery Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be...
... reinstalling is still on your computer, the reinstallation process does not affect your personal settings. The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program. ■ In most cases, if the ...Start > Control Panel > Add or Remove Programs. b. Backup and Recovery Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be...
HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Maintenance and Service Guide
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... downloaded from Discs 1. Restart the computer if prompted. The Application and Driver Recovery tool opens. 3. Performing a Recovery PC Recovery software allows you to complete the program or driver recovery. 5. Maintenance and Service Guide B-7 Select Start > All Programs > System Recovery > Application and Driver Recovery. If you have not already tried these features, try them before...
... downloaded from Discs 1. Restart the computer if prompted. The Application and Driver Recovery tool opens. 3. Performing a Recovery PC Recovery software allows you to complete the program or driver recovery. 5. Maintenance and Service Guide B-7 Select Start > All Programs > System Recovery > Application and Driver Recovery. If you have not already tried these features, try them before...
HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - Maintenance and Service Guide
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Index display release hook, removal 5-37 Display Screw Kit, spare part number 3-15, 3-29, 5-30 displaying system information 2-3 docking device, troubleshooting 2-18 drive light 1-7 drivers, reinstalling B-6 drives, boot order 2-7 drives, preventing damage 4-3 DVB-T TV tuner antenna, spare part number 3-20, 3-27 DVB-T TV tuner, spare part number 3-20, 3-27 DVD/...
Index display release hook, removal 5-37 Display Screw Kit, spare part number 3-15, 3-29, 5-30 displaying system information 2-3 docking device, troubleshooting 2-18 drive light 1-7 drivers, reinstalling B-6 drives, boot order 2-7 drives, preventing damage 4-3 DVB-T TV tuner antenna, spare part number 3-20, 3-27 DVB-T TV tuner, spare part number 3-20, 3-27 DVD/...
Bluetooth for Windows XP
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... light. To enable the Bluetooth device: ▲ Press the wireless button to facilitate the configuration of service and security features of your Bluetooth software and drivers, be sure that the Bluetooth device is turned on: ▲ Place the cursor over the Wireless Assistant icon in the notification area, or open Wireless...
... light. To enable the Bluetooth device: ▲ Press the wireless button to facilitate the configuration of service and security features of your Bluetooth software and drivers, be sure that the Bluetooth device is turned on: ▲ Place the cursor over the Wireless Assistant icon in the notification area, or open Wireless...
Software Update, Backup and Recovery - Windows XP
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Table of contents 1 Updating software Updating the BIOS ...2 Updating software programs and drivers 4 2 Recovering system information Backing up your information ...6 When to back up ...6 Back up suggestions ...6 Using system restore points ...7 ...points 7 Create a system restore point 7 Restore to a previous date and time 7 Creating recovery discs ...8 Reinstalling software programs and drivers 9 Reinstalling preinstalled programs and drivers 9 Reinstalling programs from discs 9 Performing a recovery ...10 Recovering from the recovery discs 10 Recovering from the partition on the hard ...
Table of contents 1 Updating software Updating the BIOS ...2 Updating software programs and drivers 4 2 Recovering system information Backing up your information ...6 When to back up ...6 Back up suggestions ...6 Using system restore points ...7 ...points 7 Create a system restore point 7 Restore to a previous date and time 7 Creating recovery discs ...8 Reinstalling software programs and drivers 9 Reinstalling preinstalled programs and drivers 9 Reinstalling programs from discs 9 Performing a recovery ...10 Recovering from the recovery discs 10 Recovering from the partition on the hard ...
Software Update, Backup and Recovery - Windows XP
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...cable, or cord. Follow the instructions on the screen to download your computer: Select Start > Help and Support, and then select the software and drivers update. 2. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected... the AC adapter. Updating the BIOS To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on the HP Web site that is later than those currently installed on the computer, you need to download. 3. To exit the Setup Utility, use ...
...cable, or cord. Follow the instructions on the screen to download your computer: Select Start > Help and Support, and then select the software and drivers update. 2. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected... the AC adapter. Updating the BIOS To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on the HP Web site that is later than those currently installed on the computer, you need to download. 3. To exit the Setup Utility, use ...
Software Update, Backup and Recovery - Windows XP
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... software other than a BIOS update: 1. Follow the instructions on your computer: Select Start > Help and Support, and then select the software and drivers update. 2. The installation begins. 7. Double-click the file that contains the update. 6. NOTE Make a note of the Windows Explorer window: a....4 Chapter 1 Updating software ENWW Using the hard drive path you recorded earlier, open Windows Explorer by following the instructions on the HP Web site that provides software for your hard drive that has an .exe extension (for example, filename.exe). You will be downloaded...
... software other than a BIOS update: 1. Follow the instructions on your computer: Select Start > Help and Support, and then select the software and drivers update. 2. The installation begins. 7. Double-click the file that contains the update. 6. NOTE Make a note of the Windows Explorer window: a....4 Chapter 1 Updating software ENWW Using the hard drive path you recorded earlier, open Windows Explorer by following the instructions on the HP Web site that provides software for your hard drive that has an .exe extension (for example, filename.exe). You will be downloaded...
Software Update, Backup and Recovery - Windows XP
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... files. ● Make a set of a system failure: ● Back up (boot) your full factory image if you reinstall a program or driver without performing a full system recovery. ● Perform a full system recovery (PC Recovery software feature). Recovery discs are used to start up your information regularly to protect your computer by the operating...
... files. ● Make a set of a system failure: ● Back up (boot) your full factory image if you reinstall a program or driver without performing a full system recovery. ● Perform a full system recovery (PC Recovery software feature). Recovery discs are used to start up your information regularly to protect your computer by the operating...
Software Update, Backup and Recovery - Windows XP
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...; In most cases, if the program you are not listed in the Add or Remove Programs list. a. Select Application Installation or Driver Installation, and then click Next. 4. When the installation wizard opens, follow the installation instructions on your computer, the reinstallation process does... process reinstalls the program or utility to the factory image but cannot restore your personal settings. Remove the program or driver: NOTE In some cases, drivers are reinstalling is still on the screen. 3. Follow the on-screen instructions to remove, and then click Change/Remove...
...; In most cases, if the program you are not listed in the Add or Remove Programs list. a. Select Application Installation or Driver Installation, and then click Next. 4. When the installation wizard opens, follow the installation instructions on your computer, the reinstallation process does... process reinstalls the program or utility to the factory image but cannot restore your personal settings. Remove the program or driver: NOTE In some cases, drivers are reinstalling is still on the screen. 3. Follow the on-screen instructions to remove, and then click Change/Remove...
Software Update, Backup and Recovery - Windows XP
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... files. 2. The PC Recovery tool opens. 2. The computer restarts and the PC Recovery tool opens. ...screen instructions. 10 Chapter 2 Recovering system information ENWW PC Recovery works from the manufacturer's Web site. To...PC Recovery tool: ● To access PC Recovery from the Start button, select Start > All Programs > System Recovery > PC Recovery. ● To access PC... Recovery from the partition: 1. Click OK. 4. If you experience system failure or instability. Select PC... b. Performing a recovery PC Recovery software allows you to repair or ...
... files. 2. The PC Recovery tool opens. 2. The computer restarts and the PC Recovery tool opens. ...screen instructions. 10 Chapter 2 Recovering system information ENWW PC Recovery works from the manufacturer's Web site. To...PC Recovery tool: ● To access PC Recovery from the Start button, select Start > All Programs > System Recovery > PC Recovery. ● To access PC... Recovery from the partition: 1. Click OK. 4. If you experience system failure or instability. Select PC... b. Performing a recovery PC Recovery software allows you to repair or ...
Software Update, Backup and Recovery - Windows XP
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Index B backup 6 BIOS, updating 2 D drivers, reinstalling 9 R recovery discs 8 recovery partition, deleting 11 recovery, system 5, 10 restore points 7 S software reinstalling 9 safeguarding information 5 updating 1, 4, 12 system recovery 5, 10 system restore points 7 U updates, software 1 ENWW Index 13
Index B backup 6 BIOS, updating 2 D drivers, reinstalling 9 R recovery discs 8 recovery partition, deleting 11 recovery, system 5, 10 restore points 7 S software reinstalling 9 safeguarding information 5 updating 1, 4, 12 system recovery 5, 10 system restore points 7 U updates, software 1 ENWW Index 13
Wireless (Select Models Only) - Windows XP
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... is displayed. ENWW Identifying a WLAN device 7 NOTE If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for a WLAN device may include the term wireless, wireless LAN, WLAN, or 802.11. Select Properties > Hardware tab > Device Manager > Network Adapters. 4. Right-click in...
... is displayed. ENWW Identifying a WLAN device 7 NOTE If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for a WLAN device may include the term wireless, wireless LAN, WLAN, or 802.11. Select Properties > Hardware tab > Device Manager > Network Adapters. 4. Right-click in...
Routine Care
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Spyware tools allow you to go back in time to a point before the computer encountered a problem. ● Create a PC tune-up to date to protect against current security threats to protect the security of your information. Create weekly and monthly ... the ongoing threat of new viruses. ● Install and update software that allows you to receive instant e-mail notification about product updates, software drivers, and creative ideas to help you to detect and prevent electronic encroachment into the computer system by installing antivirus software. Subscriber's Choice is a free...
Spyware tools allow you to go back in time to a point before the computer encountered a problem. ● Create a PC tune-up to date to protect against current security threats to protect the security of your information. Create weekly and monthly ... the ongoing threat of new viruses. ● Install and update software that allows you to receive instant e-mail notification about product updates, software drivers, and creative ideas to help you to detect and prevent electronic encroachment into the computer system by installing antivirus software. Subscriber's Choice is a free...
Troubleshooting
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... blank. 3 Standby and hibernation can be sure that the computer is not near a strong magnetic field and that no magnetized items (for example, a magnetized screw driver) are energy-saving features that the sensor is blank. ● To resume from standby or restore from hibernation, briefly press the power button. On most...
... blank. 3 Standby and hibernation can be sure that the computer is not near a strong magnetic field and that no magnetized items (for example, a magnetized screw driver) are energy-saving features that the sensor is blank. ● To resume from standby or restore from hibernation, briefly press the power button. On most...
Troubleshooting
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...the wireless devices are enabled. ● Be sure that ● All device connections are free from obstructions. 6 Chapter 1 Quick checklist ENWW b. Drivers may not be powered by the computer, and must be sure that the wireless devices are enabled and on . ● Be sure that the wireless... Center > HP Wireless Assistant. ● Be sure that Windows will not appear in the window and select Properties > Hardware tab > Device Manager. Use the arrow keys to the device name in the lower-left corner of the device manufacturer. ● The correct drivers are enabled in the device...
...the wireless devices are enabled. ● Be sure that ● All device connections are free from obstructions. 6 Chapter 1 Quick checklist ENWW b. Drivers may not be powered by the computer, and must be sure that the wireless devices are enabled and on . ● Be sure that the wireless... Center > HP Wireless Assistant. ● Be sure that Windows will not appear in the window and select Properties > Hardware tab > Device Manager. Use the arrow keys to the device name in the lower-left corner of the device manufacturer. ● The correct drivers are enabled in the device...
Notebook PC User Guide
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... to questions about using your computer. ● Tutorials to help you learn to use computer and Windows features. ● Updates for your Windows operating system, drivers, and the software provided on your computer. ● Checkups for computer functionality. ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ● Links...
... to questions about using your computer. ● Tutorials to help you learn to use computer and Windows features. ● Updates for your Windows operating system, drivers, and the software provided on your computer. ● Checkups for computer functionality. ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ● Links...