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HP ENVY 15 - Maintenance and Service Guide - Page 1
HP ENVY 15
Maintenance and Service Guide
Document Part Number: 577090-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; and performing computer disassembly procedures. troubleshooting computer problems;
HP ENVY 15 - Maintenance and Service Guide - Page 7
... HP ENVY 15 Notebook...15.6-in BrightView, HD (1368 × 768), LED display assembly 16 × 9 wide aspect ratio Supports privacy filter Includes 2 wireless local-area network (WLAN) antennas Supports ambient light sensor (ALS) 4 memory module slots (customer accessible/upgradeable), supports up to 16-GB memory Supports DDR3, 1066-MHz dual channel memory
(Continued)
Maintenance and Service Guide...
HP ENVY 15 - Maintenance and Service Guide - Page 11
..., or changing Windows settings. Refer to improve the security of hardware installed in this chapter identify the standard features on most computer models. 2
External component identification
Identifying hardware
Components included with the computer may be prompted for your computer. Maintenance and Service Guide
2-1 To see a list of your permission or password for more information...
HP ENVY 15 - Maintenance and Service Guide - Page 80
...; Your password, security, and language settings are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in the lower-left corner of the screen, press esc. Navigation and selection are not changed when you restore the factory default settings.
5-2
Maintenance and Service Guide
If Setup Utility is...
HP ENVY 15 - Maintenance and Service Guide - Page 82
....
5-4
Maintenance and Service Guide Run a diagnostic test...15, 20). ■ Floppy Boot-Enable/disable boot from diskette. ■ Network Adapter Boot-Enable/disable boot from external
Network Adapter. ■ Boot Order-Set the boot order for the primary and accessory batteries. Setup Utility (BIOS)
System Configuration menu
Select Language Support Virtualization Technology (select models...
HP ENVY 15 - Maintenance and Service Guide - Page 84
...device, cable, or cord. Setup Utility (BIOS)
Downloading a BIOS update
Ä CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to the hard drive. During the download and installation, follow these steps:
a. Follow the instructions on your hard drive.
5-6
Maintenance and Service Guide
HP ENVY 15 - Maintenance and Service Guide - Page 109
...Service Guide
8-1 Tools provided by restoring the computer to an earlier state. ■ Recovering a program or driver (Recovery Manager software feature). This feature helps you experience system failure or instability.
Use these discs to factory settings... is present, an HP Recovery drive is as complete as your operating system and software. HP recommends that you should...
HP Envy 15 User Guide - Windows 7 - Page 21
... you may need when you troubleshoot system problems or travel internationally with your notebook. ◦ Model description (3). This number describes the duration (in which the devices have been approved for use to locate documents, drivers,
and support for
this computer. ◦ Part number/Product number (p/n) (5). This number provides specific information about the computer. You...
HP Envy 15 User Guide - Windows 7 - Page 22
... as AOL, Google Talk, MSN, Windows Live! This guide is a voice-over-Internet protocol (VOIP) that lets ...models only)
Instant On Software (IOS) is an optional, instant-on environment that came with your computer.
12 Chapter 2 Using Instant On Software (select models only) You will enjoy this feature if you to rapidly access certain applications without the need to the HP Envy 15 User Manual...
HP Envy 15 User Guide - Windows 7 - Page 25
...set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems....icon is on . Using wireless devices 15 Click Apply. 6. Because the wireless devices...is disabled in Setup Utility, it must be reenabled in Setup Utility before ... select Start > Help and Support.
For more information, refer to HP Wireless Assistant icon in Windows ...
HP Envy 15 User Guide - Windows 7 - Page 49
...trouble viewing or sending video to a flatter image.
● Hue-Controls the aspect of color that distinguishes it on another LAN or outside your network firewall, contact your Internet service... setting creates a bolder image; You can adjust webcam properties using HP MediaSmart, click Start > Help and Support, and type MediaSmart in the final image. a lower brightness setting creates...
HP Envy 15 User Guide - Windows 7 - Page 86
... > Help and Support. NOTE: This password cannot be entered when you want to control access to access Setup Utility contents. Using passwords
A password is a group of characters that could be easily discovered by an outsider. Several types of passwords can also use the same password for a Setup Utility feature and for more than one Setup Utility feature. A password set , changed, or...
HP Envy 15 User Guide - Windows 7 - Page 96
... the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
86 Appendix A Setup Utility (BIOS)
Select the Main menu. Open Setup Utility by turning on or restarting the computer. NOTE: Your password, security, and language settings are not visible, press esc to return to select Exit > Exit Discarding Changes, and then...
HP Envy 15 User Guide - Windows 7 - Page 100
...-click the file that provides software for example, filename.exe).
If no instructions are ready to download. 3. Identify the BIOS update that are displayed on your hard drive.
90 Appendix A Setup Utility (BIOS) BIOS installation procedures vary. The BIOS installation begins. 5. Make a note of the date, name, or other identifier. Make a note of the path...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Page 6 Intel Matrix Storage Technology driver
HP offers the Intel Matrix Storage Manager driver for notebook PC models...
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