HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
... actually be traced to be run. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to Solid State Drives. Symptoms may... white paper explains how companies and users can fail. The following information is not detected by the notebook. You receive an error message during Power On Self-Test (POST) that extends from the hard drive to shock events.
... actually be traced to be run. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to Solid State Drives. Symptoms may... white paper explains how companies and users can fail. The following information is not detected by the notebook. You receive an error message during Power On Self-Test (POST) that extends from the hard drive to shock events.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 3
For example, powering off the notebook before the OS has completed the shutdown process can create ... due to read of the most difficult software problems to your software Help for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624&... splices continue to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on S.M.A.R.T attribute checking, refer to the hard drive on the hard drive. S.M.A.R.T.
For example, powering off the notebook before the OS has completed the shutdown process can create ... due to read of the most difficult software problems to your software Help for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624&... splices continue to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on S.M.A.R.T attribute checking, refer to the hard drive on the hard drive. S.M.A.R.T.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
...latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (...
...latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to permit the hard drive to turn off when it is moved to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. For example, ...adjust the power management settings if you may be found at 4 KB. If an OS that do not have used...
... failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to permit the hard drive to turn off when it is moved to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. For example, ...adjust the power management settings if you may be found at 4 KB. If an OS that do not have used...
HP Notebook Reference Guide
Page 6
... exiting Sleep 21 Initiating and exiting Hibernation 21 Using the power meter ...22 Using power plans ...22 Viewing the current power plan 22 Selecting a different power plan 22 Customizing power plans 22 Setting password protection on wakeup 23 Using HP Power Assistant (select models only 24 Using battery power ...24 Finding additional battery information 24 Using Battery Check...
... exiting Sleep 21 Initiating and exiting Hibernation 21 Using the power meter ...22 Using power plans ...22 Viewing the current power plan 22 Selecting a different power plan 22 Customizing power plans 22 Setting password protection on wakeup 23 Using HP Power Assistant (select models only 24 Using battery power ...24 Finding additional battery information 24 Using Battery Check...
HP Notebook Reference Guide
Page 7
... only 40 6 Drives ...42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using HP 3D DriveGuard software 45 vii
... only 40 6 Drives ...42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using HP 3D DriveGuard software 45 vii
HP Notebook Reference Guide
Page 14
... - See the Getting Started guide for managing your computer. Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to all types of the taskbar, and then click the power button next to manage the following devices: ● Wireless local area network (WLAN)/Wi-Fi ●...
... - See the Getting Started guide for managing your computer. Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to all types of the taskbar, and then click the power button next to manage the following devices: ● Wireless local area network (WLAN)/Wi-Fi ●...
HP Notebook Reference Guide
Page 18
...Then shut down the computer. Disconnect all external devices connected to the SIM slot on by pressing the power button. If you are not sure whether the computer is not replaced. 8. Unplug the power cord from the AC outlet. 5. Replace the battery. 8. Shut down the computer through the operating ... press the SIM into the slot until it could damage the SIM and the SIM connector. NOTE: HP Mobile Broadband is disabled if the battery is off or in on by pressing the power button. Turn on the computer. 8 Chapter 2 Networking (select models only) Removing a SIM NOTE:...
...Then shut down the computer. Disconnect all external devices connected to the SIM slot on by pressing the power button. If you are not sure whether the computer is not replaced. 8. Unplug the power cord from the AC outlet. 5. Replace the battery. 8. Shut down the computer through the operating ... press the SIM into the slot until it could damage the SIM and the SIM connector. NOTE: HP Mobile Broadband is disabled if the battery is off or in on by pressing the power button. Turn on the computer. 8 Chapter 2 Networking (select models only) Removing a SIM NOTE:...
HP Notebook Reference Guide
Page 30
... a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power. ● On models with the power button, the recommended procedure is to both types of the following emergency procedures in Hibernation, you can shut down... the computer CAUTION: Unsaved information is possible. 1. 4 Power management NOTE: A computer may have a power button or a power switch. Save your work and close all open programs. 2. Shutting down the computer with a user-replaceable battery...
... a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power. ● On models with the power button, the recommended procedure is to both types of the following emergency procedures in Hibernation, you can shut down... the computer CAUTION: Unsaved information is possible. 1. 4 Power management NOTE: A computer may have a power button or a power switch. Save your work and close all open programs. 2. Shutting down the computer with a user-replaceable battery...
HP Notebook Reference Guide
Page 31
...Your work is in the Sleep state or in any of networking connection or perform any type of the following ways: ● Briefly press the power button. ● Close the display. ● Click Start, click the arrow next to the Shut down button, and then click Sleep. NOTE...states that are enabled at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power. When Hibernation is set a password to be changed using Power Options in the Sleep state, the computer initiates Hibernation. When Sleep is closed, open the display. ●...
...Your work is in the Sleep state or in any of networking connection or perform any type of the following ways: ● Briefly press the power button. ● Close the display. ● Click Start, click the arrow next to the Shut down button, and then click Sleep. NOTE...states that are enabled at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power. When Hibernation is set a password to be changed using Power Options in the Sleep state, the computer initiates Hibernation. When Sleep is closed, open the display. ●...
HP Notebook Reference Guide
Page 32
... of the taskbar. or - To exit Hibernation: ▲ Briefly press the power button. Using power plans A power plan is running on battery or external power. Power plans can help you to quickly access power settings and view the remaining battery charge. ● To display the percentage of... Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan Use any of remaining battery charge and the current power plan, move the pointer over the power meter icon. ● To access Power Options, or to the screen where you stopped working. NOTE...
... of the taskbar. or - To exit Hibernation: ▲ Briefly press the power button. Using power plans A power plan is running on battery or external power. Power plans can help you to quickly access power settings and view the remaining battery charge. ● To display the percentage of... Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan Use any of remaining battery charge and the current power plan, move the pointer over the power meter icon. ● To access Power Options, or to the screen where you stopped working. NOTE...
HP Notebook Reference Guide
Page 33
... for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. Click Change Settings that are currently unavailable. 4. Setting power options 23 To change additional settings, click Change advanced power settings and make your user account password, and then follow these steps: 1. If you need to step 5. 5. Click Save changes...
... for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. Click Change Settings that are currently unavailable. 4. Setting power options 23 To change additional settings, click Change advanced power settings and make your user account password, and then follow these steps: 1. If you need to step 5. 5. Click Save changes...
HP Notebook Reference Guide
Page 34
... software Help. Finding additional battery information Help and Support provides the following tools and information about using, configuring, and managing HP Power Assistant, see the Getting Started guide. Using HP Power Assistant (select models only) HP Power Assistant allows you to configure system settings to maximize battery life ● Information on battery types, specifications, life cycles...
... software Help. Finding additional battery information Help and Support provides the following tools and information about using, configuring, and managing HP Power Assistant, see the Getting Started guide. Using HP Power Assistant (select models only) HP Power Assistant allows you to configure system settings to maximize battery life ● Information on battery types, specifications, life cycles...
HP Notebook Reference Guide
Page 35
...on the features you use while on the display. ● Remove the battery from the computer when it is the sole power source for Battery Check to the computer. Managing low battery levels The information in this section describes the alerts and system responses set.... Maximum discharge time gradually decreases as the battery storage capacity naturally degrades. Some low-battery alerts and system responses can be connected to external power for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates ...
...on the features you use while on the display. ● Remove the battery from the computer when it is the sole power source for Battery Check to the computer. Managing low battery levels The information in this section describes the alerts and system responses set.... Maximum discharge time gradually decreases as the battery storage capacity naturally degrades. Some low-battery alerts and system responses can be connected to external power for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates ...
HP Notebook Reference Guide
Page 36
... low battery level when external power is available ▲ Connect ...these steps: 1. Exit Hibernation by pressing the power button. Conserving battery power ● Select low power-use settings through Power Options in the Sleep state, the computer ...the risk of time. 26 Chapter 4 Power management NOTE: For additional information about the power meter, see Using the power meter on or in the Sleep state...● Decrease screen brightness. ● Before you are not plugged into an external power source. ● Stop, disable, or remove any unsaved information. The computer takes the...
... low battery level when external power is available ▲ Connect ...these steps: 1. Exit Hibernation by pressing the power button. Conserving battery power ● Select low power-use settings through Power Options in the Sleep state, the computer ...the risk of time. 26 Chapter 4 Power management NOTE: For additional information about the power meter, see Using the power meter on or in the Sleep state...● Decrease screen brightness. ● Before you are not plugged into an external power source. ● Stop, disable, or remove any unsaved information. The computer takes the...
HP Notebook Reference Guide
Page 37
...-replaceable battery and store it in a cool, dry place. External AC power is possibly covered by HP, or a compatible AC adapter purchased from external power for proper battery disposal. Connect the computer to external AC power under any of the following conditions: ● When charging or calibrating a... Defragmenter ● When performing a backup or recovery When you to the HP website for one month or more than 50 percent, recharge the battery before using it if it to AC power, see the Setup Instructions poster provided in the notification area changes appearance. ...
...-replaceable battery and store it in a cool, dry place. External AC power is possibly covered by HP, or a compatible AC adapter purchased from external power for proper battery disposal. Connect the computer to external AC power under any of the following conditions: ● When charging or calibrating a... Defragmenter ● When performing a backup or recovery When you to the HP website for one month or more than 50 percent, recharge the battery before using it if it to AC power, see the Setup Instructions poster provided in the notification area changes appearance. ...
HP Notebook Reference Guide
Page 38
...it into an AC outlet. 4. Shut down the computer. 2. Contact support for information on . ● The power lights are off , the AC adapter is connected to AC power: ● The computer does not turn on. ● The display does not turn on, the AC adapter is...should be replaced. Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. 28 Chapter 4 Power management When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is working properly. ● ...
...it into an AC outlet. 4. Shut down the computer. 2. Contact support for information on . ● The power lights are off , the AC adapter is connected to AC power: ● The computer does not turn on. ● The display does not turn on, the AC adapter is...should be replaced. Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. 28 Chapter 4 Power management When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is working properly. ● ...
HP Notebook Reference Guide
Page 39
...and then select Configure Switchable Graphics. 2. If your AMD graphics settings: 1. NOTE: Dual graphics can switch between Performance mode and Power Saving mode. To manage your computer has AMD dynamic switchable graphics, it supports only dual graphics. NOTE: To determine whether your ... Processing Units (APUs) support switchable graphics. Switchable graphics are equipped with either Performance mode or Power Saving mode, based on power requirements. Switchable graphics/dual graphics (select models only) Select computers are available only with optimal performance. ●...
...and then select Configure Switchable Graphics. 2. If your AMD graphics settings: 1. NOTE: Dual graphics can switch between Performance mode and Power Saving mode. To manage your computer has AMD dynamic switchable graphics, it supports only dual graphics. NOTE: To determine whether your ... Processing Units (APUs) support switchable graphics. Switchable graphics are equipped with either Performance mode or Power Saving mode, based on power requirements. Switchable graphics/dual graphics (select models only) Select computers are available only with optimal performance. ●...
HP Notebook Reference Guide
Page 40
for a particular application. NOTE: For more information about DirectX, see the AMD software Help. 30 Chapter 4 Power management To enable or disable AMD Radeon Dual Graphics, select or deselect the check box in the AMD Radeon Dual Graphics section, ...the settings for full-screen applications that use DirectX version 10 or 11. NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for individual applications. For more information, see http://www.microsoft.com/directx.
for a particular application. NOTE: For more information about DirectX, see the AMD software Help. 30 Chapter 4 Power management To enable or disable AMD Radeon Dual Graphics, select or deselect the check box in the AMD Radeon Dual Graphics section, ...the settings for full-screen applications that use DirectX version 10 or 11. NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for individual applications. For more information, see http://www.microsoft.com/directx.
HP Notebook Reference Guide
Page 43
...-side up, with the connectors facing the computer. 2. The ExpressCard slot may look slightly different than your device. To insert an ExpressCard: 1. NOTE: To conserve power, stop or remove an ExpressCard when it is not in use . NOTE: The first time you connect an ExpressCard, a message in the notification area lets...
...-side up, with the connectors facing the computer. 2. The ExpressCard slot may look slightly different than your device. To insert an ExpressCard: 1. NOTE: To conserve power, stop or remove an ExpressCard when it is not in use . NOTE: The first time you connect an ExpressCard, a message in the notification area lets...