HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...S.M.A.R.T. Note: The f2 Self-Test is available through the commercial notebook system BIOS. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Firmware & Product Updates It is important to check for updates for operational shock...The short/Basic and long/Full versions have been combined into one. Note: The diagnostics may be installed to a USB key. Go to your product Software & Drivers download page to fail. Additional information can cause the drive to obtain: http://welcome...
...S.M.A.R.T. Note: The f2 Self-Test is available through the commercial notebook system BIOS. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Firmware & Product Updates It is important to check for updates for operational shock...The short/Basic and long/Full versions have been combined into one. Note: The diagnostics may be installed to a USB key. Go to your product Software & Drivers download page to fail. Additional information can cause the drive to obtain: http://welcome...
HP Notebook Reference Guide
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... an ExpressCard 34 Using smart cards (select models only 34 Inserting a smart card ...35 Removing a smart card ...35 Using a USB device ...35 Connecting a USB device 36 Removing a USB device ...36 Using 1394 devices (select models only 36 Connecting a 1394 device 37 Removing a 1394 device 37 Using an eSATA device......42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using...
... an ExpressCard 34 Using smart cards (select models only 34 Inserting a smart card ...35 Removing a smart card ...35 Using a USB device ...35 Connecting a USB device 36 Removing a USB device ...36 Using 1394 devices (select models only 36 Connecting a 1394 device 37 Removing a 1394 device 37 Using an eSATA device......42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using...
HP Notebook Reference Guide
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... selecting in Computer Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading...
... selecting in Computer Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading...
HP Notebook Reference Guide
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... the display and computer. If the computer is unresponsive and you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power. ● On models with the power button, the recommended procedure is to...
... the display and computer. If the computer is unresponsive and you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power. ● On models with the power button, the recommended procedure is to...
HP Notebook Reference Guide
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...that can be provided with the software, on disc, or on to the computer using the smart card PIN. Using a USB device 35 Some USB devices may require additional support software, which is seated. 2. Hold the card label-side up, and gently slide the card... about device-specific software, see the manufacturer's instructions. These instructions may also have a USB charging port that can be used to an external device. An optional docking device or USB hub provides additional USB ports that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Removing a smart card ▲ Grasp the edge of...
...that can be provided with the software, on disc, or on to the computer using the smart card PIN. Using a USB device 35 Some USB devices may require additional support software, which is seated. 2. Hold the card label-side up, and gently slide the card... about device-specific software, see the manufacturer's instructions. These instructions may also have a USB charging port that can be used to an external device. An optional docking device or USB hub provides additional USB ports that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Removing a smart card ▲ Grasp the edge of...
HP Notebook Reference Guide
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..., use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. To remove a USB device, save your computer. Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use the following illustration may require additional support software, which ... devices may look slightly different than your information and close all programs associated with the device. NOTE: The first time you connect a USB device, a message in the notification area, at the far right of the taskbar, and then follow the on the cable to safely remove...
..., use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. To remove a USB device, save your computer. Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use the following illustration may require additional support software, which ... devices may look slightly different than your information and close all programs associated with the device. NOTE: The first time you connect a USB device, a message in the notification area, at the far right of the taskbar, and then follow the on the cable to safely remove...
HP Notebook Reference Guide
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...) An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. NOTE: The eSATA port also supports an optional USB device. Remove the device. Click the remove hardware icon in the notification area, at the far right of damage to the 1394 port. For more...
...) An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. NOTE: The eSATA port also supports an optional USB device. Remove the device. Click the remove hardware icon in the notification area, at the far right of damage to the 1394 port. For more...
HP Notebook Reference Guide
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...computer. To disconnect a powered external device, turn off and the AC power cord is unplugged. 1. NOTE: HP external USB optical drives should be connected to a USB port on the computer. A USB drive can be sure that connects optional devices such as a serial modem, mouse, or printer. Using optional... To reduce the risk of damage to the equipment when connecting a powered device, be added by connecting the drive to the powered USB port on the device. Using optional external devices NOTE: For more information about required software and drivers, or to the computer. 2....
...computer. To disconnect a powered external device, turn off and the AC power cord is unplugged. 1. NOTE: HP external USB optical drives should be connected to a USB port on the computer. A USB drive can be sure that connects optional devices such as a serial modem, mouse, or printer. Using optional... To reduce the risk of damage to the equipment when connecting a powered device, be added by connecting the drive to the powered USB port on the device. Using optional external devices NOTE: For more information about required software and drivers, or to the computer. 2....
HP Notebook Reference Guide
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USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices NOTE: The following types: ...
USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices NOTE: The following types: ...
HP Notebook Reference Guide
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Hard drives installed in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by HP 3D DriveGuard. NOTE: If the computer is running on the Alarms tab in the secondary hard drive bay...will not initiate Sleep or Hibernation, except as described in the following conditions: ● You drop the computer. ● You move the computer, HP recommends that a drive in the primary hard drive bay or a drive in Power Options. A short time after the end of one of the ...
Hard drives installed in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by HP 3D DriveGuard. NOTE: If the computer is running on the Alarms tab in the secondary hard drive bay...will not initiate Sleep or Hibernation, except as described in the following conditions: ● You drop the computer. ● You move the computer, HP recommends that a drive in the primary hard drive bay or a drive in Power Options. A short time after the end of one of the ...
HP Notebook Reference Guide
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... your passwords and store them in a secure place away from the computer. ● Do not store passwords in a file on a USB drive. You can use the same password for a Windows security feature. Using passwords 51 The embedded security password is used with the optional... embedded security chip and HP ProtectTools Security Manager software. You can also use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to its normal HP ProtectTools functions. Using passwords A password is a group of characters ...
... your passwords and store them in a secure place away from the computer. ● Do not store passwords in a file on a USB drive. You can use the same password for a Windows security feature. Using passwords 51 The embedded security password is used with the optional... embedded security chip and HP ProtectTools Security Manager software. You can also use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to its normal HP ProtectTools functions. Using passwords A password is a group of characters ...
HP Notebook Reference Guide
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Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in the upper-right corner of system and extended memory. To start Computer Setup, follow these ... the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. NOTE: You can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow...
Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in the upper-right corner of system and extended memory. To start Computer Setup, follow these ... the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. NOTE: You can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow...
HP Notebook Reference Guide
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... files called SoftPaqs. Using Computer Setup 67 Turn the computer off and on the HP website are packaged in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Navigate to the Hewlett-Packard\BIOS\New\ folder in either... the HP_Tools partition of the hard drive, or the USB flash drive. 5. Click Run, and then click Create Bootable USB key. 3. Download the SoftPaq from the HP website. 2. Creating a bootable USB flash drive using system diagnostics 1. Insert the USB flash drive for example, 68CDD.sig). Click BIOS Management...
... files called SoftPaqs. Using Computer Setup 67 Turn the computer off and on the HP website are packaged in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Navigate to the Hewlett-Packard\BIOS\New\ folder in either... the HP_Tools partition of the hard drive, or the USB flash drive. 5. Click Run, and then click Create Bootable USB key. 3. Download the SoftPaq from the HP website. 2. Creating a bootable USB flash drive using system diagnostics 1. Insert the USB flash drive for example, 68CDD.sig). Click BIOS Management...
HP Notebook Reference Guide
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...2. or - Press f10 to your changes, click the Exit icon in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Download the SoftPaq from the HP website. Locate the .sig file in the ROM.cab file and rename it to select File > System Information. 3. Copy the ...Computer Setup (BIOS) and Advanced System Diagnostics Use the tab key and the arrow keys to know the version of the hard drive, or the USB flash drive. 5. Locate the .bin file in either the HP_Tools partition of the system BIOS currently installed. Determining the BIOS version To determine ...
...2. or - Press f10 to your changes, click the Exit icon in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Download the SoftPaq from the HP website. Locate the .sig file in the ROM.cab file and rename it to select File > System Information. 3. Copy the ...Computer Setup (BIOS) and Advanced System Diagnostics Use the tab key and the arrow keys to know the version of the hard drive, or the USB flash drive. 5. Locate the .bin file in either the HP_Tools partition of the system BIOS currently installed. Determining the BIOS version To determine ...
HP Notebook Reference Guide
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... a boot location each time the computer turns on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA drive You can...
... a boot location each time the computer turns on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA drive You can...
HP Notebook Reference Guide
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... considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start Computer Setup and enable a USB device or a NIC device as a USB hard drive. If the system attempts to boot from this hard drive will be enabled in Computer Setup 73 To enable bootable media... in USB drives or in the hard drive bay. If the port becomes disabled, reenable it will not attempt to boot to the hard drive in drives ...
... considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start Computer Setup and enable a USB device or a NIC device as a USB hard drive. If the system attempts to boot from this hard drive will be enabled in Computer Setup 73 To enable bootable media... in USB drives or in the hard drive bay. If the port becomes disabled, reenable it will not attempt to boot to the hard drive in drives ...
HP Notebook Reference Guide
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... Setup and if booting from a CD-ROM drive with the NIC. ● Drives in an optional docking device (select models only) are treated like external USB devices in the boot order, use MultiBoot Express to select File > Save Changes and Exit, and then press enter.
... Setup and if booting from a CD-ROM drive with the NIC. ● Drives in an optional docking device (select models only) are treated like external USB devices in the boot order, use MultiBoot Express to select File > Save Changes and Exit, and then press enter.
HP Notebook Reference Guide
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... 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock...
... 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock...
HP Notebook Reference Guide
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... 21 initiated during critical battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel Wireless Display 19 Internet connection setup 6 J Java...
... 21 initiated during critical battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel Wireless Display 19 Internet connection setup 6 J Java...
HP Notebook Reference Guide
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...HP Connection Manager 4 storing a battery 26 switch, power 20 switchable graphics 29 T temperature 26 testing an AC adapter 28 traveling with the computer 26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off 4 U unresponsive system 20 USB... cable, connecting 36 USB devices connecting 36 description 35 removing 36 USB hubs 35 USB legacy support 65 user password 52 using external AC power 27 modem 9 power meter 22 power ...
...HP Connection Manager 4 storing a battery 26 switch, power 20 switchable graphics 29 T temperature 26 testing an AC adapter 28 traveling with the computer 26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off 4 U unresponsive system 20 USB... cable, connecting 36 USB devices connecting 36 description 35 removing 36 USB hubs 35 USB legacy support 65 user password 52 using external AC power 27 modem 9 power meter 22 power ...