HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 NO Extensive/Long Diagnostic ... Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking...
... Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 NO Extensive/Long Diagnostic ... Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking...
User Guide
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... want to connect the computer directly to complete the connection. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you may be out of range of electric shock, fire, or damage to the equipment, do not see the... Network and Sharing Center. If the WLAN is made, place the mouse pointer over the network status icon in your wireless signals travel) depends on -screen instructions to a router in the notification area, at your office.
... want to connect the computer directly to complete the connection. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you may be out of range of electric shock, fire, or damage to the equipment, do not see the... Network and Sharing Center. If the WLAN is made, place the mouse pointer over the network status icon in your wireless signals travel) depends on -screen instructions to a router in the notification area, at your office.
User Guide
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...good condition, see Conserving battery power on battery power. To monitor the status of your battery in HP Support Assistant. Click Save changes. From the Start screen, you can be replaced, contact support. The icon also reveals a message if the battery has reached a low or critical ...settings The power meter is unresponsive and you do not need to replace your battery should be replaced only by an authorized service provider. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. 42 ...
...good condition, see Conserving battery power on battery power. To monitor the status of your battery in HP Support Assistant. Click Save changes. From the Start screen, you can be replaced, contact support. The icon also reveals a message if the battery has reached a low or critical ...settings The power meter is unresponsive and you do not need to replace your battery should be replaced only by an authorized service provider. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. 42 ...
User Guide
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...on the computer. ● If the power lights turn CoolSense off , the position of the computer is off or on obtaining a replacement AC power adapter. When HP CoolSense is not detected and the performance and fan options remain at the optimum level of the computer may be... replaced. Smart Connect then updates the content for information on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. HP CoolSense (select models only) 45 To test the AC adapter: ...
...on the computer. ● If the power lights turn CoolSense off , the position of the computer is off or on obtaining a replacement AC power adapter. When HP CoolSense is not detected and the performance and fan options remain at the optimum level of the computer may be... replaced. Smart Connect then updates the content for information on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. HP CoolSense (select models only) 45 To test the AC adapter: ...
User Guide
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...personal files, create a backup of backing up, restoring and recovering options. HP Recovery media you create will help you safeguard your personal information. A system restore point is corrupted or has been replaced. From the Start screen, type h, and then select Help and Support. 3. Restoring files is... only as good as your computer to a proper working state or even back to . See Creating HP Recovery media on the computer. A system ...
...personal files, create a backup of backing up, restoring and recovering options. HP Recovery media you create will help you safeguard your personal information. A system restore point is corrupted or has been replaced. From the Start screen, type h, and then select Help and Support. 3. Restoring files is... only as good as your computer to a proper working state or even back to . See Creating HP Recovery media on the computer. A system ...
User Guide
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... not use an external optical drive, it on -screen instructions. they are not compatible with DVD writer capability, but you replace the hard drive. ● Only one set up to perform system recovery if the hard drive becomes corrupted. The next time you start HP Recovery Manager, you can be prompted to customize...
... not use an external optical drive, it on -screen instructions. they are not compatible with DVD writer capability, but you replace the hard drive. ● Only one set up to perform system recovery if the hard drive becomes corrupted. The next time you start HP Recovery Manager, you can be prompted to customize...
User Guide
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..., use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information and steps for using File History, see Removing the HP Recovery partition on page 65. ● If you have replaced the hard drive, you can choose ...through the Drivers and Applications Reinstall option in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 64. ●...
..., use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information and steps for using File History, see Removing the HP Recovery partition on page 65. ● If you have replaced the hard drive, you can choose ...through the Drivers and Applications Reinstall option in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 64. ●...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the hard drive. If the battery fails the test, contact HP support to determine if the computer hardware is displayed in the System...extension (for Startup Menu" message is functioning properly. Using System Diagnostics System Diagnostics allows you to run , and then follow the on the screen reports a successful installation, you need to start the computer. ● Run-in System Diagnostics: ● Start-up test and checks for...
If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the hard drive. If the battery fails the test, contact HP support to determine if the computer hardware is displayed in the System...extension (for Startup Menu" message is functioning properly. Using System Diagnostics System Diagnostics allows you to run , and then follow the on the screen reports a successful installation, you need to start the computer. ● Run-in System Diagnostics: ● Start-up test and checks for...