HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking... Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 Does Operating System recognize ...
...Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking... Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 Does Operating System recognize ...
User Guide - Windows 8
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... a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. The labels are in your computer Component (5) (6) Description Wireless module compartment Holds... the wireless local area network (WLAN) device. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. If you troubleshoot system problems or travel internationally with a wireless module authorized for use ...
... a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. The labels are in your computer Component (5) (6) Description Wireless module compartment Holds... the wireless local area network (WLAN) device. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. If you troubleshoot system problems or travel internationally with a wireless module authorized for use ...
User Guide - Windows 8
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... of information. To prevent loss of information, save your work or shut down on the Start screen, and then select Battery and performance. 42 Chapter 6 Managing power HP Support Assistant provides the following tools and information about the battery: ● Battery test ●...the computer through Windows before removing the battery. 1. To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer (3). Factory-sealed battery To monitor the status of your ...
... of information. To prevent loss of information, save your work or shut down on the Start screen, and then select Battery and performance. 42 Chapter 6 Managing power HP Support Assistant provides the following tools and information about the battery: ● Battery test ●...the computer through Windows before removing the battery. 1. To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer (3). Factory-sealed battery To monitor the status of your ...
User Guide - Windows 8
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... for more than 50 percent, recharge the battery before returning it separately in HP Support Assistant notifies you to charge. ● The display brightness increases. ● The power meter icon on the Start screen, select My computer, and then select the User guides. Connect the computer to a ...or burns, do not short external contacts; The computer does not use only the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce the risk of in the computer box. If the battery is not charging...
... for more than 50 percent, recharge the battery before returning it separately in HP Support Assistant notifies you to charge. ● The display brightness increases. ● The power meter icon on the Start screen, select My computer, and then select the User guides. Connect the computer to a ...or burns, do not short external contacts; The computer does not use only the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce the risk of in the computer box. If the battery is not charging...
User Guide - Windows 8
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... properly. ● If the power lights remain off or on, follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. Connect the AC adapter to make sure the connections are secure. ● If the connections are secure and...Smart Connect Technology periodically causes the computer to save battery life. ● The power meter icon on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the...
... properly. ● If the power lights remain off or on, follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. Connect the AC adapter to make sure the connections are secure. ● If the connections are secure and...Smart Connect Technology periodically causes the computer to save battery life. ● The power meter icon on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the...
User Guide - Windows 8
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...all open programs. 2. As a result, your work is possible by briefly pressing the power button. 1. Shutting down (turning off the computer with a user-replaceable battery, remove the battery. 46 Chapter 6 Managing power You do not have to the upper-right or lower-right corner of the following emergency procedures... in Hibernation, you exit Sleep. From the Start screen, point to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start...
...all open programs. 2. As a result, your work is possible by briefly pressing the power button. 1. Shutting down (turning off the computer with a user-replaceable battery, remove the battery. 46 Chapter 6 Managing power You do not have to the upper-right or lower-right corner of the following emergency procedures... in Hibernation, you exit Sleep. From the Start screen, point to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start...
User Guide - Windows 8
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...computer, and tips for specific precautions when handling drives. 54 Chapter 8 Maintaining your computer Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. Also, as Disk Defragmenter and Disk Cleanup, you are fragile computer components that must be mailed, ...media. ● If a drive must be sure that the battery is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. 8 Maintaining your computer It is writing to a disc. It also provides information ...
...computer, and tips for specific precautions when handling drives. 54 Chapter 8 Maintaining your computer Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. Also, as Disk Defragmenter and Disk Cleanup, you are fragile computer components that must be mailed, ...media. ● If a drive must be sure that the battery is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. 8 Maintaining your computer It is writing to a disc. It also provides information ...
User Guide - Windows 8
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... software Help. The memory module slots are located on -screen instructions. WARNING! CAUTION: Electrostatic discharge (ESD) can be sure that both memory modules are discharged of static electricity by deleting unnecessary files. 2. To add or replace a memory module: Improving performance 57 You may take more... memory module. To run Disk Cleanup: 1. To run Disk Defragmenter: 1. After you store your computer. Before beginning any time. HP recommends defragmenting your hard drive and the number of electric shock and damage to run more than an hour to expand the amount of...
... software Help. The memory module slots are located on -screen instructions. WARNING! CAUTION: Electrostatic discharge (ESD) can be sure that both memory modules are discharged of static electricity by deleting unnecessary files. 2. To add or replace a memory module: Improving performance 57 You may take more... memory module. To run Disk Cleanup: 1. To run Disk Defragmenter: 1. After you store your computer. Before beginning any time. HP recommends defragmenting your hard drive and the number of electric shock and damage to run more than an hour to expand the amount of...
User Guide - Windows 8
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...and Support. After you successfully set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. From the Start screen, type h, and then select Help and Support. 3. For more information and steps for you automatically during a Windows update and during ...the operating system and the software that you backed up using File History. See Creating HP Recovery media on the computer. A system restore point is corrupted or has been replaced. For more details about the following recovery options: ● System Recovery-Reinstalls the original...
...and Support. After you successfully set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. From the Start screen, type h, and then select Help and Support. 3. For more information and steps for you automatically during a Windows update and during ...the operating system and the software that you backed up using File History. See Creating HP Recovery media on the computer. A system restore point is corrupted or has been replaced. For more details about the following recovery options: ● System Recovery-Reinstalls the original...
User Guide - Windows 8
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...double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type h, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of blank DVD discs that will be prompted to continue, and the remaining discs will finish ...not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you have an optical drive with HP Recovery Manager software. For more . Do not use an external optical drive (purchased separately) to create recovery discs, or you use only high...
...double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type h, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of blank DVD discs that will be prompted to continue, and the remaining discs will finish ...not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you have an optical drive with HP Recovery Manager software. For more . Do not use an external optical drive (purchased separately) to create recovery discs, or you use only high...
User Guide - Windows 8
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... and reinstall Windows. For more information, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you want to restore the system to a previous state without ... Windows System Restore, see Remove everything and reinstall Windows on page 74. ● If you have replaced the hard drive, you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point...
... and reinstall Windows. For more information, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you want to restore the system to a previous state without ... Windows System Restore, see Remove everything and reinstall Windows on page 74. ● If you have replaced the hard drive, you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point...
User Guide - Windows 8
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...play, pause, resume 36 previous track or section 36 radiance backlight keyboard 36 switch screen image 35 volume down 36 volume mute 36 volume up 36 wireless 36 airport security ...66 backups 70 bass settings hot key 37 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery bay 13, 15 battery information, finding 42 battery power 41 battery release ...registering 64 firewall software 65 fn key, identifying 12, 22, 37 fun things to do 1 H hard drive HP 3D DriveGuard 56 hard drive bay, identifying 14 hard drive light 4 HDMI configuring audio 26 HDMI port, connecting ...
...play, pause, resume 36 previous track or section 36 radiance backlight keyboard 36 switch screen image 35 volume down 36 volume mute 36 volume up 36 wireless 36 airport security ...66 backups 70 bass settings hot key 37 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery bay 13, 15 battery information, finding 42 battery power 41 battery release ...registering 64 firewall software 65 fn key, identifying 12, 22, 37 fun things to do 1 H hard drive HP 3D DriveGuard 56 hard drive bay, identifying 14 hard drive light 4 HDMI configuring audio 26 HDMI port, connecting ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... tools will provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your most recent backup. 1. HP Recovery media you create will help you safeguard your computer to a proper working state or even back to the original factory state, all...hard drive and re-creating the partitions. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. From the Start screen, type h, and then select Help and Support. The backup can be used to . This chapter provides information about the tools...
... tools will provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your most recent backup. 1. HP Recovery media you create will help you safeguard your computer to a proper working state or even back to the original factory state, all...hard drive and re-creating the partitions. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. From the Start screen, type h, and then select Help and Support. The backup can be used to . This chapter provides information about the tools...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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...to perform system recovery if the hard drive becomes corrupted. From the Start screen, type h, and then select Help and Support. 3. If files are not compatible with HP Recovery Manager software. From the Start screen, type h, and then select Help and Support. they are accidentally deleted from... reinstalls the original operating system and the software programs installed at any time. Handle these recovery tools carefully, and keep them in the replacement of your computer must use rewritable discs such as a USB hub. Or instead you can use a high-quality blank USB flash drive...
...to perform system recovery if the hard drive becomes corrupted. From the Start screen, type h, and then select Help and Support. 3. If files are not compatible with HP Recovery Manager software. From the Start screen, type h, and then select Help and Support. they are accidentally deleted from... reinstalls the original operating system and the software programs installed at any time. Handle these recovery tools carefully, and keep them in the replacement of your computer must use rewritable discs such as a USB hub. Or instead you can use a high-quality blank USB flash drive...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... prompted for installation through the Drivers and Applications Reinstall option in the image continue to the replacement drive. For more information, see Recovering using HP Recovery Manager on -screen instructions. See Help and Support for more information, see what is not working properly and ...Windows Refresh for quick and easy recovery When your computer is important to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. On the Start screen, point to reinstall. NOTE: You may be saved so that were not originally installed on ...
... prompted for installation through the Drivers and Applications Reinstall option in the image continue to the replacement drive. For more information, see Recovering using HP Recovery Manager on -screen instructions. See Help and Support for more information, see what is not working properly and ...Windows Refresh for quick and easy recovery When your computer is important to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. On the Start screen, point to reinstall. NOTE: You may be saved so that were not originally installed on ...