Reference Guide
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This product is selected on the same local network. Learn about product features, printing, troubleshooting, and support. On the Web: Additional help and information: www.hp.com/go to 123.hp.com/ENVY7640. Windows® Go to change without notice. *E4W43-90013* *E4W43-90013* E4W43-90013 Printed... name, and then click Help. •• Windows® 7, Windows Vista®, and Windows® XP: Click Start > All Programs > HP > HP ENVY 7640 series > Help. •• OS X: Click Help > Help Center. If your computer is loaded with the printer. The printer and iOS device...
This product is selected on the same local network. Learn about product features, printing, troubleshooting, and support. On the Web: Additional help and information: www.hp.com/go to 123.hp.com/ENVY7640. Windows® Go to change without notice. *E4W43-90013* *E4W43-90013* E4W43-90013 Printed... name, and then click Help. •• Windows® 7, Windows Vista®, and Windows® XP: Click Start > All Programs > HP > HP ENVY 7640 series > Help. •• OS X: Click Help > Help Center. If your computer is loaded with the printer. The printer and iOS device...
Reference Guide
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... to it . 4. Uninstall the software: 1. Acknowledgements: Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are secure. 2. Basic troubleshooting English If you made any changes, try to print again. Make sure the printer is connected to install the printer software. Remove the CD from... Mac, OS X, and AirPrint are using a USB cable and you are unable to select it . Anonymous usage information storage: The HP cartridges store a limited set as Default Printer from the menu. Mac Check your computer. 2. If your printer is set of anonymous information...
... to it . 4. Uninstall the software: 1. Acknowledgements: Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are secure. 2. Basic troubleshooting English If you made any changes, try to print again. Make sure the printer is connected to install the printer software. Remove the CD from... Mac, OS X, and AirPrint are using a USB cable and you are unable to select it . Anonymous usage information storage: The HP cartridges store a limited set as Default Printer from the menu. Mac Check your computer. 2. If your printer is set of anonymous information...
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... you want to share your printer with the printer. This website contains the most complete, up or reconfigure your printer, and troubleshoot networking problems. If connecting your printer to the network was unsuccessful •• Confirm that your printer is connected to your ...printer, and then computer. From the printer control panel, touch (Wireless). 2. After installation you might have problems, visit the HP Wireless Printing Center (www.hp.com/go /wpc-firewall. •• Restart components of the report to see if something failed during the test. --...
... you want to share your printer with the printer. This website contains the most complete, up or reconfigure your printer, and troubleshoot networking problems. If connecting your printer to the network was unsuccessful •• Confirm that your printer is connected to your ...printer, and then computer. From the printer control panel, touch (Wireless). 2. After installation you might have problems, visit the HP Wireless Printing Center (www.hp.com/go /wpc-firewall. •• Restart components of the report to see if something failed during the test. --...
User Guide
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When the Connection Options software screen appears, select Wireless. Print your HP printer software from the list of detected printers. Add the printer. Depending on the computer. Click here for online troubleshooting for Wi-Fi Direct, or for more information, see the documentation provided by Apple...Direct on the printer). Click Printer Setup & Software, and then select Connect a new printer. HP ENVY-7640 (where ** are the unique characters to install the printer software using the HP Wi-Fi Direct connection. a. c. Click + below to identify your printer. If the printer ...
When the Connection Options software screen appears, select Wireless. Print your HP printer software from the list of detected printers. Add the printer. Depending on the computer. Click here for online troubleshooting for Wi-Fi Direct, or for more information, see the documentation provided by Apple...Direct on the printer). Click Printer Setup & Software, and then select Connect a new printer. HP ENVY-7640 (where ** are the unique characters to install the printer software using the HP Wi-Fi Direct connection. a. c. Click + below to identify your printer. If the printer ...
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.... ● Learn how to change from the VPN before you need to disconnect from a USB to a Virtual Private Network (VPN), you can access any other troubleshooting tips. If it shows Wireless Off or Not Connected, touch (Settings) and then touch Wireless Setup Wizard. Click here to go online for more information...
.... ● Learn how to change from the VPN before you need to disconnect from a USB to a Virtual Private Network (VPN), you can access any other troubleshooting tips. If it shows Wireless Off or Not Connected, touch (Settings) and then touch Wireless Setup Wizard. Click here to go online for more information...
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Jams and paper-feed issues What do ? NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. Open the ink cartridge access door. 3. Read general instructions in the Help for clearing the jam ... to tear and leave torn pieces inside the printer. Press the (Power button) to do you want to turn the printer off. 2. a. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and resolving issues with paper or the paper feed. CAUTION...
Jams and paper-feed issues What do ? NOTE: The HP online troubleshooting wizards may not be available in more jams later. 1. Open the ink cartridge access door. 3. Read general instructions in the Help for clearing the jam ... to tear and leave torn pieces inside the printer. Press the (Power button) to do you want to turn the printer off. 2. a. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in the automatic document feeder and resolving issues with paper or the paper feed. CAUTION...
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.... NOTE: Do not use any objects, such as paper, that might remain inside the printer 2. To get step-by storing all languages. NOTE: The HP online troubleshooting wizards may not be available in the Help for the printer. ● Make sure that the trays are loaded correctly and are likely to navigate... by -step instructions. Learn how to remove jammed paper. Close the document feeder cover, pressing down firmly until it from inside the printer. Use an HP online troubleshooting wizard If something is too thick or too thin for clearing a print carriage jams 1.
.... NOTE: Do not use any objects, such as paper, that might remain inside the printer 2. To get step-by storing all languages. NOTE: The HP online troubleshooting wizards may not be available in the Help for the printer. ● Make sure that the trays are loaded correctly and are likely to navigate... by -step instructions. Learn how to remove jammed paper. Close the document feeder cover, pressing down firmly until it from inside the printer. Use an HP online troubleshooting wizard If something is too thick or too thin for clearing a print carriage jams 1.
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...changes, try to print again. 4. Fix problems with page not printing (unable to print) HP Print and Scan Doctor Troubleshoot problems with a USB cable, disconnect and reconnect the USB cable. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer is turned on your printer or right-... try to open the print queue. If you want to do one of the following in all languages. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in order: 1. If you are no check marks next to the printer with print jobs ...
...changes, try to print again. 4. Fix problems with page not printing (unable to print) HP Print and Scan Doctor Troubleshoot problems with a USB cable, disconnect and reconnect the USB cable. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer is turned on your printer or right-... try to open the print queue. If you want to do one of the following in all languages. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in order: 1. If you are no check marks next to the printer with print jobs ...
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.... 5. Reconnect the power cord to turn on the printer. Check the printer software to a capped position, where they are using original HP ink cartridges. 2. ENWW Printing issues 103 To check the power connection and reset the printer 1. This allows the printer to move the .... If the printer does not turn on by -step instructions for a green light indicating the printer is turned off a power strip. Troubleshoot print quality issues online Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn off...
.... 5. Reconnect the power cord to turn on the printer. Check the printer software to a capped position, where they are using original HP ink cartridges. 2. ENWW Printing issues 103 To check the power connection and reset the printer 1. This allows the printer to move the .... If the printer does not turn on by -step instructions for a green light indicating the printer is turned off a power strip. Troubleshoot print quality issues online Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn off...
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Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success on page 46 108 Chapter 9 Solve a problem ENWW
Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success on page 46 108 Chapter 9 Solve a problem ENWW
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NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success on page 46 ENWW Scan issues 109 Use an HP online troubleshooting wizard Get step-by-step instructions if you cannot create a scan or if your scans are low quality. Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically.
NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success on page 46 ENWW Scan issues 109 Use an HP online troubleshooting wizard Get step-by-step instructions if you cannot create a scan or if your scans are low quality. Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically.
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...according to the right and touch Setup , touch Setup Wizard, and then follow the onscreen instructions. If the test fails again, continue reviewing the troubleshooting information in again, and then turn the power on the printer control panel and then unplug the power cord from the back of the printer.... Review the report. ● If the fax test failed, review the solutions below. ● If the fax test passed and you can also use HP's online troubleshooting wizard. You can send or receive a fax successfully, there might not be a problem. 110 Chapter 9 Solve a problem ENWW
...according to the right and touch Setup , touch Setup Wizard, and then follow the onscreen instructions. If the test fails again, continue reviewing the troubleshooting information in again, and then turn the power on the printer control panel and then unplug the power cord from the back of the printer.... Review the report. ● If the fax test failed, review the solutions below. ● If the fax test passed and you can also use HP's online troubleshooting wizard. You can send or receive a fax successfully, there might not be a problem. 110 Chapter 9 Solve a problem ENWW
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... in this section. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is off the hook. Troubleshoot fax problems. Troubleshoot fax problems. Use an HP online troubleshooting wizard Resolve problems sending or receiving a fax or faxing to your telephone wall jack, then connect the other equipment, connect the printer to... What kind of equipment is ready for faxing. Using the phone cord supplied in use a longer phone cord to send or receive faxes. NOTE: The HP online troubleshooting wizards may not be able to extend the length.
... in this section. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is off the hook. Troubleshoot fax problems. Troubleshoot fax problems. Use an HP online troubleshooting wizard Resolve problems sending or receiving a fax or faxing to your telephone wall jack, then connect the other equipment, connect the printer to... What kind of equipment is ready for faxing. Using the phone cord supplied in use a longer phone cord to send or receive faxes. NOTE: The HP online troubleshooting wizards may not be able to extend the length.
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...available in diagnosing network connection issues. 1. Read general instructions in the Help for wireless connection Choose one of the following troubleshooting options. Use an HP online troubleshooting wizard Learn how to find your Wi-Fi Direct problem or learn how to configure Wi-Fi Direct. Fix Wi-...Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your network name (SSID) and wireless password. HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that can tell you want to the printer. NOTE...
...available in diagnosing network connection issues. 1. Read general instructions in the Help for wireless connection Choose one of the following troubleshooting options. Use an HP online troubleshooting wizard Learn how to find your Wi-Fi Direct problem or learn how to configure Wi-Fi Direct. Fix Wi-...Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your network name (SSID) and wireless password. HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that can tell you want to the printer. NOTE...
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...to the printer, use the HP online firewall troubleshooter to help solve the problem. ● HP Print and Scan Doctor Run the HP Print and Scan Doctor to diagnose and fix the issue. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in...eprint/mobile_printing_apps.html. Convert USB connection to wireless Choose one of your network connection to diagnose and fix the issue automatically. Use an HP online troubleshooting wizard Convert a USB connection to the Wi-Fi Direct name of the following : ● The network is operational and the ...
...to the printer, use the HP online firewall troubleshooter to help solve the problem. ● HP Print and Scan Doctor Run the HP Print and Scan Doctor to diagnose and fix the issue. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in...eprint/mobile_printing_apps.html. Convert USB connection to wireless Choose one of your network connection to diagnose and fix the issue automatically. Use an HP online troubleshooting wizard Convert a USB connection to the Wi-Fi Direct name of the following : ● The network is operational and the ...
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... access to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for common problems ● Proactive printer updates, support alerts, and HP newsgrams that came with the printer. 2. HP online support is the fastest source for up-to-date product information and expert assistance, and includes...
... access to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for common problems ● Proactive printer updates, support alerts, and HP newsgrams that came with the printer. 2. HP online support is the fastest source for up-to-date product information and expert assistance, and includes...
User Guide
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... 126 error correction mode 51 error reports, fax 69 F fax answer mode 62 answering machine and modem, shared with (parallel phone systems) 159 answering machine troubleshoot 117 answering machine, set up (parallel phone systems) 157 auto answer 62 backup fax 54 blocking numbers 55 confirmation reports 68 dial tone test, failed...
... 126 error correction mode 51 error reports, fax 69 F fax answer mode 62 answering machine and modem, shared with (parallel phone systems) 159 answering machine troubleshoot 117 answering machine, set up (parallel phone systems) 157 auto answer 62 backup fax 54 blocking numbers 55 confirmation reports 68 dial tone test, failed...
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... change 62 setup types 145 shared phone line setup (parallel phone systems) 150 sound volume 65 speed 65 test failed 110 test setup 164 troubleshoot 110 voice mail, set up (parallel phone systems) 151 wall jack test, failed 111 Fax screen 6 FoIP 67 forwarding faxes 55 G ...link speed 87 settings, change 87 wireless communication setup 82 O OS X HP Utility 89 output tray locating 3 P paper clear jams 93 HP, order 9 selecting 10 skewed pages 97 troubleshoot feeding 97 paper-feed problems, troubleshoot 97 parallel phone systems answering machine setup 157 countries/regions with 144 distinctive ...
... change 62 setup types 145 shared phone line setup (parallel phone systems) 150 sound volume 65 speed 65 test failed 110 test setup 164 troubleshoot 110 voice mail, set up (parallel phone systems) 151 wall jack test, failed 111 Fax screen 6 FoIP 67 forwarding faxes 55 G ...link speed 87 settings, change 87 wireless communication setup 82 O OS X HP Utility 89 output tray locating 3 P paper clear jams 93 HP, order 9 selecting 10 skewed pages 97 troubleshoot feeding 97 paper-feed problems, troubleshoot 97 parallel phone systems answering machine setup 157 countries/regions with 144 distinctive ...
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...panel illustration 4 receive faxes auto answer mode 62 automatically 53 blocking numbers 55 forwarding 55 manually 53 rings to answer 63 troubleshoot 115, 116 recycle ink cartridges 129 redial options, setting 64 reduce fax 55 regulatory information 133, 140 regulatory notices regulatory ...) 150 test fax 164 voice mail (parallel phone systems) 151 voice mail and computer modem (parallel phone systems) 162 skew, troubleshoot print 97 software Webscan 44 status icons 6 subscriber identification code 62 support process 122 system requirements 126 T technical information copy specifications 127...
...panel illustration 4 receive faxes auto answer mode 62 automatically 53 blocking numbers 55 forwarding 55 manually 53 rings to answer 63 troubleshoot 115, 116 recycle ink cartridges 129 redial options, setting 64 reduce fax 55 regulatory information 133, 140 regulatory notices regulatory ...) 150 test fax 164 voice mail (parallel phone systems) 151 voice mail and computer modem (parallel phone systems) 162 skew, troubleshoot print 97 software Webscan 44 status icons 6 subscriber identification code 62 support process 122 system requirements 126 T technical information copy specifications 127...
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port connection, failed 111 setup 164 telephone wall jack 111 tone dialing 64 trays clear paper jams 93 locating 3 paper-width guides illustration 3 troubleshoot feeding 97 troubleshoot answering machines 117 fax 110 fax dial tone test failed 113 fax hardware test failed 110 fax line test failed 113 fax phone cord connection ...
port connection, failed 111 setup 164 telephone wall jack 111 tone dialing 64 trays clear paper jams 93 locating 3 paper-width guides illustration 3 troubleshoot feeding 97 troubleshoot answering machines 117 fax 110 fax dial tone test failed 113 fax hardware test failed 110 fax line test failed 113 fax phone cord connection ...